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Our stay at the Hotel in Costa Rica was AMAZING! I have no words to describe the amazing experience we had. Excellent attention, comfortable rooms and attentive staff, the restaurant is small but the food is spectacular, on another level.
When you arrive you are greeted with warm towels to wash your hands and a fresh fruit drink served in champagne flutes. They take you to your room in a golf cart and the moment you step into your room you see the view from your porch which to me was just hypnotic. I could sit on the rocking chair ...
I was not told before I arrived that my room did not have air conditioning. There was only a ceiling fan and some windows which when open left you with absolutely no privacy. I am allergic to cigarette smoke so it did not help that my neighbor stood outside my cracked window and smoked constantly. ...
Grano de Oro was a breath of fresh air and undoubtedly San Jose's best kept secret with respect to hotels. I'm positive that the hotel will only be more amazing once construction is finished. The construction in no way minimized their stellar service. Specifically, Pablo and Ulises provided a level ...
This was a short 4 day business trip and everything at hotel was to my total satisfaction. Whenever I need help the staff is enthusiastic and responsive in every way. Found hotel bar this trip and it was an outstanding surprise. Went with different business friends and they were all impressed. Outstanding ...
I love this hotel it's my 3rd time staying here and it's still the same. .Not you 5 star hotel but it's not what I care for. It's clean and very traditional hotel. .Friendly staff and good breakfast. Close in walking distance to a lot of the city.
We are not used to our hotel room smelling musty. But we understand environmental factors play a roll in that. We particularly want to recognize the following staff: Allison, Charlie, Eduard, and (I believe) Fernando. All of these people bent over backwards to help me when I was trying to plan excursions ...
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