Ratings based on 1,068 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from california

great location for shopping

Posted 25-Sep-2016
Pros: helpful can do attitude
Cons: bath shower need better grip , and or grab handle
Location: shopping union square & fisherman's wharf
Staff was very friendly and helpful. restaurant and bar has excellent food &great service
5out of 5
by A verified traveller

Posted 02-Sep-2016
Beautiful hotel, great stay. Would stay here again.
4out of 5
by A verified traveller

Nice boutique hotel close to Union Square.

Posted 26-Aug-2016
First time stay. Very small room. Just fine for overnight business travel.
4out of 5
by A verified traveller from London

Nice hotel, Close to Union Square

Posted 26-Aug-2016
Pros: Location and friendly staff.
Cons: As they messed up our reservation, I'd say data organization.
Location: It's two blocks from Union Square and in the middle of downtown San Francisco.
The check in was unfortunate, but apart from that we had a good experience here. I had booked two rooms and they lost one of the reservations. I was able to show them my confirmation and they found us a second room. Unfortunately the rooms were several floors away from each other. But the rooms were pleasant, the staff was friendly and the location was quite convenient.
4out of 5
by A verified traveller from Tennessee

Perfect location!!

Posted 24-Aug-2016
Pros: Front desk was extremely helpful and friendly!
We stayed for 3 nights and it was overall a great location and would definitely stay here on our next visit to San Francisco.
5out of 5
by A verified traveller

很棒,在市中心,酒店员工特别友好

Posted 22-Aug-2016
Pros: 装修很有文化气息。
Cons: 最好能含早餐。
很棒,在市中心,酒店员工特别友好。旁边走5步就有一家吃早餐的地方。离市中心逛街的地方走十分钟。就是离39号码头不太近,但是坐公交也很方便,旧金山65岁以上老人1刀,孩子1刀,大人2.25刀。房间稍小一点,但是市中心嘛,所以可以理解。在街的拐角处,很好找。
4out of 5
by A verified traveller

Beautiful hotel

Posted 20-Aug-2016
Loved the staff, great bar, and the room was beautiful. However when u book with Expedia your breakfast is not free and in the room the curtains were set up in a way that we could not close them and too much light came into our room at night. Other then that we enjoyed our stay and I would stay there again.
4out of 5
by A verified traveller

Posted 17-Aug-2016
Very good location near Union Square and nice hotel. The rooms are very nice (a bit small though- especially the bathroom).
4out of 5
by A verified traveller from 横浜

サンフランシスコの中心地にある便利なホテル

Posted 05-Aug-2016
Pros: 場所
Cons: クルマでのチェックイン時に対応してもらえる人がもう少しいると良い。 タクシーも簡単にホテルで捕まえられると良い。
Location: 特に問題なし。
立地が市街地なので、レストランや、買い物に便利。どこにも気軽に歩いて行ける。 古いホテルで心配したが、きれいにされており快適に過ごせた。 こじんまりしたホテルで親しみがある。部屋で仕事をするために、電源の位置などを使いやすいようにできると良い。
5out of 5
by A verified traveller from Melbourne Fl

Posted 31-Jul-2016
Great hotel! Friendly staff, clean and comfortable rooms, and convenient location.