Ratings based on 1,267 Verified Reviews

4.1 out of 5
81% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from montreal

Nice boutique hotel in union square area.

Posted 16-Sep-2017
Close to shopping good restaurants around the corner and great lobby bar with good happy hour drinks and price, highly recommend.
4 out of 5
by A verified traveller

Posted 10-Sep-2017
Waitress in restaurant very disrespectful to the point my partner and I walked out of the restaurant without ordering.
4 out of 5
by A verified traveller

Great room and location

Posted 23-Aug-2017
Pros: The room was spacious and clean.
Cons: Shorten the happy hour - eliminate drunks. Train staff to be more welcoming and customer friendly.
Location: Awesome location - around the corner from one of my favorite blues clubs - Biscuits & Blues.
The room was clean, spacious and comfortable. Accommodated my business needs. The location is great, though the late night and early mornings, the streets are - well - loud and grotesque. Welcome to San Francisco. Check in process was unusually unfriendly - no greeting while only person in line. Happy hour in the adjacent restaurant/bar is good but too long. Ended up sitting next to obnoxious drunks who clearly were taking advantage of the extended happy hour prices. I left, but did receive a call from the bar manager apologizing for the experience. The hotel and the rooms were maintained well and I would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Aug-2017
Great location, within easy walking distance to shops, restaurants, and cable cars. Extremely clean room. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Celebration

Posted 21-Aug-2017
The Warwick helped go the extra mile to celebrate our new engagement!!! Very surprised and pleased with how our stay was. Thanks again Warwick staff!!
5 out of 5
by Amita

This traveller left a rating score only Posted 22-Jul-2017 on Hotels
3 out of 5
by Gary

Give this one a pass

Posted 22-Jul-2017 on Hotels
The people there were great--really nice and responsive! The room was quite small--OK for one person, tight for 2. Small table but no chairs. Quite comfortable bed and linens. There was chemical odor in rooms (cleaning solutions). Moved once, had to aire out 2nd room which was then OK. A lot of adjusting thermostat to keep comfortable. Didn't drink room coffee because plastic melted in disposal container. No coffee available in lobby. Dirty, worn carpets in elevators suggested cleanliness of common space not a priority--room cleaning seemed fine. Area resteuraunts had long waits and long service times. WiFi very slow!!
5 out of 5
by Denise

Posted 20-Jul-2017 on Hotels
Friendly staff. Room was very spacious. Love the decor of our room & hotel. Walking distance to Union Square.
4 out of 5
Recommended
for Everyone
by A verified traveller from orange county, california

Clean and next to union square

Posted 20-Jul-2017
Good stay and very nice, room expensive don't include breakfast? Staff are nice, Ariel and Nestor were great help. Would have like to have receive a nice gesture from the hotel as I booked and advise it was our 25 anniversary yet nothing in the room nor a card, the touch not there to become greater and better
3 out of 5
by A verified traveller

Great Location, unfriendly and unwelcoming staff

Posted 18-Jul-2017
Our hotel experience was not great. Upon arriving we did not feel that warm friendly welcome you would hope to have when entering a hotel. The morning front desk staff member made no eye contact, did not smile, nor did we feel welcomed. We arrived around 9am because of our early flight arrival... we know check in is not until 3pm. All we were hoping for is to inquire about the possibility of an early check in. The staff member responded with a "uh you are early" type of response. So we left our bags to grab some breakfast... no big deal. Then we get a call like 2 hours later saying our room was ready. Had we known of the early check in we would have stayed local and not ventured off to kill time until 3pm. Other than the unwelcoming and unfriendly staff, the room was clean and neat. But we won't be recommending this hotel to anyone.