Ratings based on 1,223 Verified Reviews

3.1 out of 5
67% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice quaint hotel.

Posted 18-Mar-2017
Pros: Everything was clean and the staff friendly. Room was small but just right.
Location: See above.
Our room was on the 7th floor so we enjoyed the view and lights of the city. We were close to Union Square so watched the hustle and bustle of everything. We enjoyed the stories of the area and were able to walk to dinner and breakfast.
4 out of 5
by Kirstie

Great price for a great location

Posted 15-Mar-2017 on Hotels
This hotel served its purpose: an inexpensive room in a great location. The staff was friendly, the room was clean. The bathroom was super tiny and we could hear noise from the street, but for the price it was as expected. Would stay here again!
3 out of 5
by Ronnie

Great location, no air conditioner in room

Posted 03-Mar-2017 on Hotels
The price was great, especially compared to other hotels in the area. Everything about the room was fine. Nothing terrible, but nothing awesome either.
2 out of 5
by A verified traveller

Posted 02-Mar-2017 on Hotels
Expensive and not nice, but its in a good location and if all the other hotels are $500 a night, its a place to put your head.
3 out of 5
by Ann Dinger

Posted 01-Mar-2017 on Hotels
The bed was uncomfortably firm and I wish that morning coffee had been provided.
2 out of 5
by A verified traveller

Great Hotel in 1930s- 40s

Posted 07-Feb-2017 on CheapTickets
It was safe but noisy, there was a lot of noise the first night from the alley.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco

Nice hotel with a great location in Union Square

Posted 27-Jan-2017
Pros: friendly/helpful staff, great location in the city
Cons: a breakfast bar wouldn't hurt
Location: Union Square is right around the corner, & there are plenty of restaurants. about 15 min walk from China Town, and 30 min walk from Fisherman's Whar
The staff at the front desk were very helpful in scheduling and rescheduling my shuttle bus pick-up to go to the airport. My room was made up properly everyday. i have ZERO complaints
5 out of 5
by A verified traveller

San Francisco at reasonable rates!

Posted 04-Dec-2016 on Hotels
A comfortable, older hotel room at half the price of fancier places a block away. You can afford to stay longer in the heart of San Francisco!
3 out of 5
by A verified traveller from US

Very noisy

Posted 28-Nov-2016
Pros: Staff
Cons: Better windows to reduce street noise.
Location: Excellent location, close to shops, restaurants
The only reason I would not recommend this hotel, is the terrible street noise, that won't let go almost at any hour.
2 out of 5
by A verified traveller

Visit No More

Posted 13-Nov-2016 on Hotels
The air was filled with fried food odor throughout the entire building. Lack of amenities, slow elevator. Noisy streets. Old fashion windows. Outdated carpets throughout hallways and rooms. This really should be a 1 star hotel.