Ratings based on 1,236 Verified Reviews

3.1 out of 5
67% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from san fran

Union square plaza hotel

Posted 20-Oct-2017
GREAT LOCATION!!! Room very outdated. The bed is very out dated and not comfortable at all. The bathroom was a nice size however the sink is in the bedroom but that's ok it's an older hotel. Needs to be updated. But over all the LOCATION is great
4 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento

A room is a room

Posted 18-Sep-2017
This hotel is centrally located in the heart of Union Square, across from theaters and has a pizza by the slice next door! The room is basic, no ceiling fan or AC, but SF is cool enough that isn't a deal breaker. If you need a room for a good value then this is your place! Staff was excellent
3 out of 5
by A verified traveller

good location

Posted 07-Sep-2017
Pros: great wifi, wonderful front desk staff, good location
Cons: air conditioning, ice machine, chain lock
Location: -
great wifi, wonderful front desk staff, good location, no air conditioning, no ice machine, no chain lock
4 out of 5
by Jennifer

Older but charming appeal in its bones!

Posted 21-Jul-2017 on Hotels
Was central to a lot of local activities and for the price compared to several other hotels I won't complain. The hotel is very old but not in a Brady Bunch way, in a more charming, architectural way. Rooms are very small but it was clean and surprisingly quiet for it's location. Furnishings are kinda beat up and definitely need to be replaced, Bed was a double-all they had available- but was comfortable enough. Wish I had brought pillows as there was only two but that was laziness in my part-I'm sure if I hadn't gotten in so late and had bothered to ask I could've requested extras. Front desk was very nice and efficient, got taken of care quickly at check in/out. I love old, charming buildings so I didn't mind this hotel. If you're looking for modern, updated amenities and luxury it probably won't be for you but at the price, location close to where we had to be, and quick stay it was totally cool for us. This hotel has incredible potential if they ever update it!
4 out of 5
Recommended
for Couples
by A verified traveller

Nice hotel

Posted 27-Jun-2017 on Orbitz
Pros: na
Cons: mini fridge would be great
Location: We did the love tour at Fisherman's Wharf
Nice hotel, great walking distance to union square. Very close to restaurants. Nice expierence
3 out of 5
Recommended
for Students
by A verified traveller

great for the price

Posted 27-Jun-2017
Pros: friendly man at the door close to where i needed to go
i was tired, and just needed a place to crash. the bed seem to slant in the wrong direction and i really needed a tub to soak in...but i would still recommend the hotel to anybody
4 out of 5
by Karla

Room was not ready

Posted 02-Jun-2017 on Hotels
The room was not ready and we walked into a messy and dirty room so we had to go back to the desk and waited until another room was provided to us. It was late so it felt very inconvenient specially with the super high rate they charged for the night taking advantage that most hotels were booked. Overall after we finally got another room we were able to get some rest and room cleanliness and comfort were acceptable.
3 out of 5
by Eric

Posted 29-May-2017 on Hotels
Needs major updates
3 out of 5
by Ron

Basic accommodation.

Posted 27-May-2017 on Hotels
Basic room. Evident street noise. No AC. Very central. Standard shared shuttle to airport.
3 out of 5
by Suzanne

Posted 12-May-2017 on Hotels
The hotel was clean. Staff friendly. Parking 2 blocks away. No amenities, not even coffee in lobby or room.