Ratings based on 1,088 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
77% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

No Extras, But It's Quaint

Posted 09-Feb-2016
The bathroom was clean, the room was clean, and towels and soaps are provided. The WiFi was strong. No coffee or continental breakfast but Jack-in-the-Box is right next door. Staff is friendly and the building is old and beautiful. Our room was over the alley where glass bottles were sorted for trash at all hours. Parking is difficult in this area. I would stay at the Union Plaza again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jan-2016
Pros: It's location near Union Station. The rate was more reasonable than a lot of hotels.
Cons: Wash the windows. Install new curtains. Washcloths in the bathroom. Tea/coffee facilities in the rooms.
The staff were helpful with directions on how to get to places; either walking or by public transport. It's an old hotel and kind of dowdy, so don't expect modern amenitites, and our room was small. Also, don't expect a lobby where you can hang out as the lobby comprised a small front desk. However, we booked it for the location and room rate and didn't spend a lot of time in the room.
3 out of 5
Recommended
for Everyone
by A verified traveller

Close to everything

Posted 18-Jan-2016
Pros: You can walk everywhere and the staff was friendly
Cons: the shower
Location: it is downtown and you can walk to the square, shops, cable cars, everything.
The hotel is very nicely located at walking distance of Union Square. The room was clean and enough room. It is an older hotel. The only minor thing is the shower, there was no water pressure and the shower was very low so you have to be small in order to wash your hair (which I am not...)
5 out of 5
Recommended
for Students
by A verified traveller from LA

Excellent Location and Excellent Staff

Posted 03-Jan-2016
Pros: Location Staff
Location: Union Square Chinatown
The hotel staff was kind enough to accommodate to our early check in. The environment is very safe, with Union Square and shopping places right near the hotel. Chinatown is also walkable, in fact, we walked 15 minutes to Chinatown to eat some dim sum. My friend and I only had 3 days to look around San Francisco but we had more than enough time to look around thanks to the hotel's convenient location. The room was clean with hot water and heater running great. There's also a great Japanese Ramen restaurant right next to the hotel!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Dec-2015
We have now stayed here several times at Christmas. Good, basic hotel and great location.
4 out of 5
Recommended
for Everyone
by A verified traveller from lebanon

Very good location. Friendly staff.

Posted 25-Dec-2015
Very convenient hotel.very friendly and helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location; clean rooms

Posted 07-Dec-2015
Clean rooms. The elevator much faster than last time I was at hotel a year ago. Has fast food, Japanese and Thai restaurant right downstairs . Could potentially be downside for some because of increased fire risk. Conveniently located right next to Union Square but not quite in Tenderloin area so quite safe to walk even at night. Walking distance to Powell Station for BART trains to the SFO airport. Rooms are clean and recently have been renovated.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dresden

Cosy Hotel, central location, great service

Posted 18-Nov-2015
Pros: size of the room bathroom view service
Location: city centre
We stayed at the Union Square Plaza Hotel for 12 nights. With expedia click and mix, the price was a great deal, so we had no expectations. The room was quite big for San Francisco, it even had room for two big suitcases and hangers for our clothes. The Furniture was old but ok, everything was clean and room service showed up every day to change the towels and clean the bathroom. Our room was facing Geary Street with a theatre on the other side of the road. We had no problems with noises at night, sirens and people screaming or making music is just normal for a city of that size. ;-) The front desk was occupied 24/7, very nice staff! After checking-out on the last day, we could leave our suitcases at the hotel until leaving for the airport which was quite comfortable. I would choose Union Square Plaza Hotel again!
2 out of 5
by A verified traveller from Nantes (France)

Hôtel bien situé pour visiter, mais bruyant

Posted 11-Nov-2015
Pros: La situation de l'hôtel.
Cons: L'insonorisation des chambres. Ajouter un réfrigérateur et un plateau-café.
Location: Il vaut mieux se reporter à un guide !! Il est à l'accueil de l'hôtel.
L'hôtel est bien situé, proche des moyens de transport. Mais il est très bruyant, très mal insonorisé. Pas de double vitrage, de très vieilles fenêtres et très sales !! La chambre est confortable, la salle de bains aussi. Une rénovation serait nécessaire en y ajoutant un petit réfrigérateur et un plateau-café.
3 out of 5
Recommended
for Everyone
by A verified traveller

Liked that it was in the center of SF

Posted 23-Oct-2015
Pros: european like
Cons: Hotter water for showers, thicker towels
Really just used the room for sleeping and showering.