Ratings based on 2,465 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Saint Augustine, FL

Very nice experience in San Francisco

Posted 26-Sep-2016
Pros: This was more of a suite than a room. There was a bedroom and sitting room. The bathroom was also very large and really nice. Excellent Experience!
Cons: There was no A/C, but I found opening the windows to be adequate. In fact, I left a bedroom windows open overnight and it was chilly the first night.
Location: There is much to do within a few blocks. Food, Shopping, Cable Car, are all very close. There is also a Walgreen's across the street.
The room was amazing! It was priced much less than others with availability in the area, so my expectations were set for just an "OK" experience. That said, it far exceeded my expectations. The lobby was nice, the staff was friendly, and the room was perfect. My room had a living area that was separate from the bedroom and a very large bathroom. The bathroom also had a walk-in shower. I travel to SF for work and will definitely stay here again!
3out of 5
by A verified traveller from jordan

Excellent location

Posted 25-Sep-2016
Excellent Location. Nice staff. Old building (100 years ). Renovated rooms are good for the stay. Not renovated rooms are not recommended.
4out of 5
by A verified traveller

Posted 23-Sep-2016
The staff was extremely friendly and loved that the hotel was per friendly.
4out of 5
by A verified traveller

Posted 18-Sep-2016
Great place and excellent staff. Good location. Would go there again.
5out of 5
by A verified traveller from long beach, ca

Great hotel. Close to everything.

Posted 06-Sep-2016
The hotel was awesome. Quaint little spot with modern amenities. Walking distance to Chinatown and the shopping centers.
5out of 5
by A verified traveller

Nice clean great location

Posted 04-Sep-2016
Wonderful service from the consierge to front desk really hommie excellent location with a fire place in the lower floor to enjoy a flip of coffee
3out of 5
by A verified traveller

Older hotel but very nice location

Posted 02-Sep-2016
Pros: Terrific location! Room with essentials and a clean bed
Cons: Bigger washroom with ventilation fan, as well as new carpet, would be nice.
I liked very much the location of this hotel. It is a short walk from the Union square and (~5-10mins) from the BART station. It is also close to many routes for cable cars and trolleys (buses powered by overhanging cables). There are also fast food places, coffee shops and convenience stores nearby. The hotel is a bit old. The lobby is quite nicely furnished. I found the staff quite helpful with room booking, check-in, and helpful suggestions in getting to the airport. The room I stay in was rather old. The washroom was very cramped and lacked a ventilation fan. The carpet was also very old. However, the bed was new-looking, clean and comfortable.
4out of 5
by A verified traveller

Sehr gute Lage, ein vernünftiges Cityhotel!

Posted 28-Aug-2016
Zimmer absolut in Ordnung! Flur noch nicht renoviert, aber da schläft man ja auch nicht. Völlig zufriedenstellend!
4out of 5
by A verified traveller from Japan

ホテルは小規模ですが、スタッフが親切でした。

Posted 17-Aug-2016
スタッフがフレンドリーで親切でした。部屋は少し古い感じがしますが、清潔にしてあり満足です。 ただ、8月というのにとても寒いサンフランシスコは、部屋のヒーターが付かず(つけ方がわからず) それが困りました。スタッフに聞けばよかったのですが。。。
5out of 5
by A verified traveller from Toronto

Awesome staff, awesome location, beautiful City

Posted 08-Aug-2016
This was a perfect location if you're looking for a convinent easily accessible hotel. The staff were awesome and really helpful! Highly recommend.