Ratings based on 2,295 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from L A

Nice hotel average

Posted 06-Jun-2017
One elevator got stock And ppl were there for 35 min
4 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Conveniently located and friendly

Posted 03-Jun-2017
Good medium size hotel, very conveniently located. Room was clean and comfortable, staff very friendly and helpful. Public spaces functional, not grand. Would recommend.
1 out of 5
by A verified traveller

The WiFi is not free. The charge is $10 per day,

Posted 24-May-2017
You can not receive or send out email. You have three devices and spoke to tech support, with no success. So if you are on biz trip, you have to go to Starbucks across the street. There is one 4 oz bottle of H2O in the room for two and two bath towels. So if you are a woman with long hair, your husband will be airdrying after the shower. Parking garage is $60 per night +$8 tax, while one block down the street it's $24 but no one suggests an alternative parking. Breakfast is a buffet, but you get orange juice out of the can and GMO food, while all around are small cafes with fresh squeezed juice and coffee as good as in Italy or Spain. We will NEVER stay at Marriott again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice room

Posted 22-May-2017
Tv didn't work but got a discount before check out.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel; close to shops

Posted 21-May-2017
Clean, courteous staff. Doorman was helpful and cordial.
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean, comfortable hotel in a great location

Posted 17-May-2017
The staff were friendly, the hotel was clean and well renovated. The location was ideal for getting around town.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Short business trip.

Posted 15-May-2017
Pros: Location. View. Quality. Convenience.
Cons: Bathrooms a bit small, but can't really be changed. Wait staff in dining room a bit frazzled. Business Center wasn't operational.
Location: Union Square - loads of shopping, great restaurants.
Hotel was well located although an unexpected 2 blocks from Union Square. Quite busy. Nice lobby bar and lunch/dinner setting. Breakfast buffet was very good although wait staff a bit unresponsive. Room was well appointed and I had a view of the bay which was very pleasing. Bathroom quite small but amenities high end and much appreciated. I would stay here again. Business center was 'temporarily out of order.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-May-2017
This hotel was beautiful and clean. The employees were so friendly and helpful. Lastly, the location was perfect and so convenient.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dublin, CA

A good location next to union square

Posted 01-May-2017
Quick check in, Quick checkout. Needed extra shampoo and foam pillows, no problem at all.
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Good Location

Posted 29-Apr-2017
Overall a good experience. The only thing I would say is that I was woken up by housekeeping before 9am the day I had to check out. Check out time is 12pm- and they were knocking and shouting to see if anyone were in their rooms. A little bizarre and unfortunate for those that want to sleep in a little.