Ratings based on 2,230 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 01-Feb-2017
Pros: The bed & bedding were heavenly.
Cons: Nothing.
Location: Walking to restaurants with a view of the bridge and close to the Bay is definitely doable even if you aren't in perfect shape.
This is a great hotel. The staff is well trained, very responsive and nice. It's a perfect location for getting around SF.
3out of 5
by A verified traveller

Tiny rooms, ok sevice

Posted 11-Jan-2017
The junior suite room we booked was tiny and had a blocked view. When we asked if we can get a room with better view, they put us in a regular room, which is even tinier although it did have a better view. Not so impressed as compare to Marriott Marquis nearby.
4out of 5
Recommended
for Everyone
by A verified traveller from CDMX

Hotel cerca de Union Square

Posted 07-Jan-2017
Todo bien. Excepto, habitación y baño un poco estrechos.
3out of 5
Recommended
for Everyone
by A verified traveller from J

Close to union square BUT

Posted 03-Jan-2017
Close to union square but room is very small. Not to mention that u can hear everything going on in the hall way and in the room next to you. I just expected more from a Marriott hotel.
4out of 5
by A verified traveller from Bay Area

Worn out Mattresses

Posted 02-Jan-2017
Both the mattresses in our room were completely worn out. I brought this to front desks notice. They placed wood boards under one of the mattresses, but this didn't work. We were not able to sleep properly for two nights in row.
5out of 5
Recommended
for Everyone
by A verified traveller

Love this Marriott

Posted 15-Dec-2016
Great location, great service, great hotel!! I would definitely stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice and clean hotel right at Union Square.

Posted 13-Dec-2016
We had a pleasant stay at the hotel and the location is perfect for getting around to most of the tourist attractions, with easy access to foods and shopping malls.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel very close to the heart of Union Square

Posted 12-Dec-2016
Pros: Location
Cons: Mattress was to soft
Location: Union Square, shopping, restaurants, China Town
Had a very nice stay. We had the room with the view, which was beautiful
5out of 5
Recommended
for Everyone
by A verified traveller from Puerto Rico

Excellent hotel close to union square

Posted 30-Nov-2016
Pros: Clean, location, staff
Location: Near Union square, cable car stop and great restaurants
Great experience. Hotel was clean, housekeeping staff excellent. We had breakfast every day in the hotel. A big applause to our waitress Miu. She did everything in her hands to make us feel comfortable each day...Miu keep up the good work!!!! Overall great vacation in San Francisco!!!!
4out of 5
Recommended
for Everyone
by A verified traveller from Mexico City

Hotel en Excelente ubicación centrico

Posted 23-Nov-2016
Pros: la ubicación
Cons: Internet era un poco lento
Location: Union Square, shopping, cafes restaurante, moscone center
Me quede en el hotel para el DreamForce y tenía excelente ubicación ya que podías llegar caminando a todos los centros o tomar el camionsito