Ratings based on 1,692 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Montreal

Hôtel bien situé

Posted 18-Aug-2016
Pros: Localisation et service à la clientèle
Cons: La salle de bain est propre, mais pas du tout "user friendly", en particulier la douche
Location: Alcatraz, Giants, Pier 39, Chinatown et plus encore !
Beau voyage à San Francisco rempli de bon moments !
5out of 5
by A verified traveller from Singapore

Nice hotel in union square

Posted 18-Aug-2016
The staff were friendly and very helpful and the hotel is in a great location. We practically walked everywhere. The room was very spacious and clean.
5out of 5
by A verified traveller from Amsterdam

Posted 16-Aug-2016
Pros: complimentary sherry @ 16:00
Cons: -
Location: very central
perfect room and atmosphere. nothing to complain about.
4out of 5
by A verified traveller from Phoenix,AZ

Posted 14-Aug-2016
Pros: quiet,clean, helpful staff, walking distance to Union Square for shopping, close to Apple store, walking distance to Museum of Modern Art (MOMA).
Cons: One elevator was out of order, elevator was a bit slow, but acceptable. There could be a small exercise room with an elliptical , treadmill, bike.
Location: As above, great location for walking to Union Sq,, Theater District, MOMA, Yerba Buena Center.
Mario, was charmimg, and gave us a history of the hotel and the area. The hotel is historic and well maintained, very comfortable, clean and quiet, and walking distance to Union Square. Excellent tea in the Lobby in am, and coffee offered on floors 9 and 11.
2out of 5
by A verified traveller

Altes Hotel

Posted 14-Aug-2016
Abends angekommen. Keine Parkplätze. Badtür nicht absperrbar
4out of 5
by A verified traveller from Ciudad de México

Hotel bonito muy bien ubicado

Posted 12-Aug-2016
Pros: Habitación (salvo por la falta de mini bar y que es un poco obscura) Atención del concierge y el personal en general. Ubicación
Cons: No cuenta con mini bar Considero que el precio por noche fue un poco elevado para lo que se ofrece.
La ubicación del hotel es realmente perfecta, está a un costado de union square y cuenta con uno de los mejores restaurantes para desayunar, a la vuelta de la esquina. Me gustó la experiencia, el concierge fue amabilísimo, así como la atención de la gente en el front desk. La habitación es un poco obscura, cuenta con un baño amplio y la cama es muy cómoda.
4out of 5
by A verified traveller from c


Posted 10-Aug-2016
Service is good. People are nice. Locations is good
3out of 5
by A verified traveller from Tokyo Japan


Posted 07-Aug-2016
オールドアメリカンを感じさせる雰囲気のあるホテルです。 洗面所はリホームされており、お湯の出も良かったです。 ただ、遮光カーテンを開けると真向かいのホテルから部屋の中が丸見えになるので、プライバシーは全くなくなります。 部屋が狭いので、日本のビジネスホテルなみです。家族で使うのにはオススメできません。
4out of 5
by A verified traveller from Sacramento

Great location with walking to Union Square

Posted 06-Aug-2016
Pros: see above
Cons: elevator was down to just one function
Location: see above
Lovely SF boutique hotel. Helpful and friendly staff and good service. Room was nice, clean and with adequate amenities. Quiet even though it is in the hub of the city. Walking to Union Square, shopping, cable cars, good restaurants. Not fancy but charming. Coffee and sherry in the evening, coffee in the morning as well as in-room. Good beds. Windows can be partially opened for fresh air.
4out of 5
by A verified traveller from Schweiz Thurgau

Super Hotel an hervorragender Lage!!!

Posted 04-Aug-2016
Städtereisen mit zwei grösseren Kindern. Der Preis für das Parken des Autos ist viel zu hoch! Schade, denn das ist der einzige, wirkliche Nachteil dieses Hotels!