Ratings based on 869 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 28-Aug-2016
lovely old style boutique hotel in the very best location in town
4out of 5
by A verified traveller from Calgary

Great quiet hotel in Union Square close to transit

Posted 22-Aug-2016
Pros: Clean & quiet hotel in a great location with friendly staff.
Nice hotel with a lovely adult breakfast. Close to all the happenings of Union Square, lots of eateries and shopping. 1/2 block from trolley line and just a short walk from BART.
5out of 5
by A verified traveller

Posted 20-Aug-2016
清潔で広さも丁度良く、快適でした。 夕方に振舞われるクッキーやチーズ・ワインなどの軽食も良かったです。 宿泊費もお手頃で、総合的にとても良いホテルだと感じました。
5out of 5
by A verified traveller from Denver , Colorado

Cozy,Courteous,Charming ,Clean,Cabernet,Cookies

Posted 17-Aug-2016
We loved our stay, staff was wonderful.Omar , Ann,and the guy at night.It felt like Victorian meets new world in our room. Loved it!! Happy hour ,and cookies in the evening great touch . Thank you, Cynthia Fisher 8/16
5out of 5
by A verified traveller from Melbourne. Australia.

Quaint hotel, close to main attractions.

Posted 03-Aug-2016
Had wonderful time at this hotel. Staff helpful and friendly. Good service. Continental breakfast plentiful and fresh. Wine tasting each evening welcoming and generous. Good opportunity to exchange experiences with other guests.
4out of 5
by A verified traveller from Oregon

One block to Union Square, the hub of activity.

Posted 16-Jul-2016
Pros: Location and staff.
Cons: NA
Location: Bus route nearby and hop on busses close.
The staff helped each morning with our travel plans and Omar was superb!
5out of 5
by A verified traveller

Wonderful staff!

Posted 28-Jun-2016 on Hotels
While the hotel (especially the hallways) were a bit small, the staff was excellent and the room was clean and comfortable. I arrived in the morning to San Francisco and they were able to let me check in early and even upgraded my room. I would definitely stay here again!!
4out of 5
by Kathryn from Delaware

Enjoyed our stay at the Inn at Union Square

Posted 17-Jun-2016 on Hotels
We enjoyed our stay at the Inn. The staff was very friendly and courteous. Room was clean and sufficient for our 4 night stay. A larger bathroom would have been nice, along with a shower that provided a shelf to place our soap, shampoo etc. It was a little tricky to shower and place these items on the shower floor. Location was excellent, cable cars and taxis close by. Enjoyed the morning continental breakfast, Our room was on the 5th floor and it was nice to be able to just walk down the hall and get a coffee and a light breakfast. No restaurant in the Inn but plenty of nice places to eat within walking distance.
5out of 5
by A verified traveller

Posted 14-Feb-2016
Great service the entire time They did a free upgrade because our room wasn't ready even though we were early
5out of 5
by A verified traveller from Central NJ

Charming hotel in a wonderful location.

Posted 09-Feb-2016
Pros: Location and style of hotel.
Cons: Loved the hotel
Location: Cable car is just steps away. China Town is just a few blocks away and lots of shopping at Union Square.Patt
Was in SanFran for a wedding and wanted a hotel close to the reception venue which was in the Union Square area. After a lot of research I chose The Inn at Union Square because I prefer a smaller hotel. The hotel was charming, all of the staff was very friendly and helpful. The room was a nice size and the bed was very comfortable. We enjoyed the daily breakfast in the sitting area, it had an intimate feel, almost like a bed and breakfast and it was fun to talk to other guests. I loved how there was always coffee and tea available, fresh baked cookies at night and the evening wine and cheese was very nice. We used the valet parking service, it was convenient to be able to park right in front of the hotel and the front desk took care of the rest both on dropping off and picking up the car. The location can't be beat, it is just steps away to the cable car, just blocks from China Town and of course there is lots of shopping at Union Square. We would LOVE to stay here again.