Ratings based on 911 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Apr-2017
I love it very clean and nice room and the friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Boutique excellence

Posted 18-Apr-2017
Pros: Location, service, small number of guests, excellent facilities
Cons: International plug adapters in rooms
Location: Sightseeing, restaurants, cable car, cool bars, shopping
Super convenient location just adjacent to Union square. Walgreens and major shops, bars, restaurants and tourist booking agents on the doorstep. Excellent public transport options. Lovely small boutique experience especially for a solo traveller. Small dining room with a continental breakfast of healthy food options was a nice surprise. Each floor has a small sitting area with board games and a place for communal chat. Unfortunately I was unable to make the wine and cheese each evening but I imagine it would have been yet another opportunity to connect with fellow hotel guests and relax. No air conditioning in the rooms, but it was not hot so there wasn't an issue. Nicely renovated, really clean. I would absolutely choose to stay at this hotel again over a big chain.
5 out of 5
Recommended
for Everyone
by A verified traveller from G

Cozy and quiet

Posted 15-Apr-2017
Really nice little hotel. Really liked the inclusions such as afternoon cheese and wine, Wifi and breakfast. Room was super quiet considering it's right in the heart of Union Square.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati, OH

Quaint, Clean, and Convenient

Posted 28-Mar-2017
If you want a huge hotel with tons of people this is not your place. This hotel is small without some of the amenities of a larger hotel but the trade off was a very nice updated extremely clean room. The location is very convenient and adding to the convenience is the continental breakfast and evening snacks and beverages. The best touch though was the late evening fresh baked warm cookies and the gentleman that baked them. Perfect way to end the day!
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Great location, good hotel

Posted 19-Mar-2017
Pros: Great central location but quiet room.
Cons: Room was warm, even in mid-March, apparently with no thermostat or A/C to adjust the temperature, just windows.
This boutique hotel is conveniently located half a block off the busy streets around Union Square, a few steps from a cable car line that goes to Fisherman's Wharf, and a short walk to Market Street with buses, trams and the Powell Street BART station. There are stores, restaurants and lunch counters nearby and art galleries a block away. Our room was fairly small but clean and quiet, as we were on the top floor and faced away from the street. The continental breakfast is modest but sufficient (pastries and toast, fresh whole fruit, cereal, yogurt, juice, etc.) and the evening happy hour (wine and cheese selections) was great for meeting other travellers and exchanging sightseeing tips. All the staff, from the front desk to the cleaners, were very friendly and helpful. I would stay again - good value.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bend, Oregon

City by the Bay

Posted 13-Mar-2017
Cons: The pillows
Location: It San Francisco for god's sake. There is so much to do in this city.
The décor matches the staff - - - excellent. The remodel of this hotel is a nice improvement. The staff went out of their way to tend to all of our wishes and needs. A big thank you for the surprise bottle of champagne that was delivered for my wife's birthday. We shall return!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Feb-2017
Great Hotel in a central location. Loved the fresh baked cookies !
Comment from Hotel Management
28-Feb-2017 by FOM, Hotel Management
Dear guest. Thank you for taking the time and enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from SF

Doesn't get much better than this

Posted 31-Jan-2017
Warm cookies, wine & cheese and cozy spacious rooms -- all steps away from Union Square.
Comment from Hotel Management
18-Feb-2017 by FOM, Hotel Management
Dear ARW. Thank you for taking the time to share such kind words. Sincerely, Christian David Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Eastern Washington

Beautifully renovated hotel

Posted 26-Jan-2017
This is a very nice boutique hotel and the renovation work has made the older building and rooms nice and welcoming.
Comment from Hotel Management
21-Feb-2017 by FOM, Hotel Management
Brian, Thank you and we are happy that you enjoyed your stay at the Inn and hope to see you again some time soon. Warm regards, Christian David Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Israel

Posted 24-Jan-2017
Great Location, Great ROI and very friendly staff
Comment from Hotel Management
18-Feb-2017 by FOM, Hotel Management
Kobi, Thank you for the nice words and comment. Warm regards, Christian David Front Office Manager