Ratings based on 717 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from slc, utah

Great location. Excellent staff.

Posted 28-Aug-2015
Pros: The people were great and the hotel was pretty and clean. The location was great, also.
Cons: During the day, we noticed maintenance people right outside our window. It ruined the privacy a bit :)
Location: Central to most awesome things in the city. Very close to Chinatown & North Beach. Not far from Market.
We thoroughly enjoyed our stay. Room was large for an old SF hotel!
3 out of 5
by A verified traveller

hotel was well situated in the downtown core

Posted 25-Aug-2015
Pros: it had a homey feeling
Cons: I think they need more space along with A/C
Location: it was central to everything
what I didn't like about this hotel was that it had no air-conditioning, therefore, you had to leave the windows open without any screens and run a fan . The room was a bit too small and the continental breakfast was held in tight quarters, without any certainty of being able to sit.
5 out of 5
Recommended
for Everyone
by A verified traveller from toronto

Great location and staff.

Posted 21-Aug-2015
Cons: Be aware that this hotel does not have air conditioning so you need to ensure your room is above the second level so that you can leave a window open.
Staff were exceedingly nice and very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Germany

Hotel in zentraler Lage mit familiären Flair

Posted 19-Aug-2015
Das Hotel liegt nur einige Meter vom Unions Square entfernt. Um die Ecke, direkt vor Macys befindet sich die Haltestelle für die Busrundfahrten. Das Personal war freundlich aber oft wechselnd. Das Amerikanisches Frühstück(so gegen 7.15Uhr-10.00 Uhr) konnte man auch in den Zimmern einnehmen. Was zu empfehlen ist, da in jeder Etage nur ein Tisch vorhanden ist. Unser Zimmer war dafür geeignet. Schöne Besonderheit des Hotels ist der Ausschank von Wein und die Zugabe von Snacks am frühen abend (17.30-19.00Uhr). Kaffee konnte man 24Stunden in der zweiten Etage erhalten. Wasser stand kostenlos in den Zimmern zur Verfügung.
5 out of 5
Recommended
for Couples
by A verified traveller from Clearwater, FL

Great hotel and staff in the middle of San Fran.

Posted 14-Aug-2015
Pros: The clean efficient quaint Inn, location and the friendly employees and management.
Cons: The speed of the elevator.
Location: Go to Union Square relax and watch, eat, drink and shop - maybe not in that order.
Hotel and staff met all our needs and at Happy Hour we met wonderful guest from all over the world. Great stay and interesting conversations. Took an open top on-off bus tour of city enjoyed Pier 39 and the Aquarium but we were ready to get back to the Inn for Happy Hour and meet new travelers.
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Small, quaint hotel in the heart of Union Square

Posted 10-Aug-2015
We stayed for two nights and were very impressed with the attentive staff, the great room (although a small bedroom, an attached sitting room with TV makes it very spacious), and the location. We would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Frederiksberg DK Denmark

Væk fra alt, midt i det hele.

Posted 06-Aug-2015
Velbeliggende. Roligt værelse Super hjælpsomt personale små morgenmads saloner med det mest nødvendige. Frisk frugt. Æg. Brød ..og måske lidt meget til den søde side. Men pyt ..super ophold. Vi anbefaler det gerne. Og kommer gerne igen.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, On

Location, staff and little extras!

Posted 29-Jul-2015
Pros: The rooms were clean and elegant and seemed true to its San Franciscan flavour. The wine and cheese reception every night and continental breakfast.
Location: Close to Union Square, trolleys, world class shopping and the Bart! Easy walk to Chinatown and lots of MUNI stops to get anywhere in city.
Excellent experience from check in to check out! The location cannot be beat and the charm of this 30 room hotel and it's staff are what completed our memorable stay here for 5 nights....
5 out of 5
Recommended
for Couples
by A verified traveller

Amazing service in a beautiful boutique hotel!

Posted 29-Jul-2015
Pros: Service, comfort, value for money paid, wonderful amenities and décor, cocktail reception, breakfast, staff interaction, location.
Location: Shopping, restaurants galore, close to cable cars and public transit.
This gem is right off of Union Square. Selected it based on amenities and price, and got more than we planned for! The staff is incredible and very service oriented. Room upgrade upon arrival...a nice surprise, as was the overall size of the room. The attention to guests' comfort is impeccable. The bed was SO comfortable. There was a lovely European-style breakfast served every morning--pastries, breads, fruit, yogurt, cereal, eggs and fresh squeezed juice. Also took part in a nightly wine & cheese cocktail reception. Angela was a most gracious hostess and spent a good amount of time providing restaurant suggestions, shortcuts, directions, and general travel tips. Our room didn't have a super view, but it was off of the street and QUIET, which made sleeping in a busy city easy to do.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Best, Most Welcoming Hotel

Posted 29-Jul-2015
I travel a lot for work, and stay in hotels every 2-3 times a week. For my holiday with my girlfriend I wanted something that didn't have that sterile hotel feeling. It was a sad day when we left The Inn At Union Square. We loved every minute of our stay, especially the Wine and Cheese hour!! We were amazed with the helpfulness and overall generosity of all the staff. I will be staying at the Inn again!!