Ratings based on 862 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Oregon

One block to Union Square, the hub of activity.

Posted 16-Jul-2016
Pros: Location and staff.
Cons: NA
Location: Bus route nearby and hop on busses close.
The staff helped each morning with our travel plans and Omar was superb!
5out of 5
by A verified traveller

Posted 14-Feb-2016
Great service the entire time They did a free upgrade because our room wasn't ready even though we were early
5out of 5
by A verified traveller from Central NJ

Charming hotel in a wonderful location.

Posted 09-Feb-2016
Pros: Location and style of hotel.
Cons: Loved the hotel
Location: Cable car is just steps away. China Town is just a few blocks away and lots of shopping at Union Square.Patt
Was in SanFran for a wedding and wanted a hotel close to the reception venue which was in the Union Square area. After a lot of research I chose The Inn at Union Square because I prefer a smaller hotel. The hotel was charming, all of the staff was very friendly and helpful. The room was a nice size and the bed was very comfortable. We enjoyed the daily breakfast in the sitting area, it had an intimate feel, almost like a bed and breakfast and it was fun to talk to other guests. I loved how there was always coffee and tea available, fresh baked cookies at night and the evening wine and cheese was very nice. We used the valet parking service, it was convenient to be able to park right in front of the hotel and the front desk took care of the rest both on dropping off and picking up the car. The location can't be beat, it is just steps away to the cable car, just blocks from China Town and of course there is lots of shopping at Union Square. We would LOVE to stay here again.
4out of 5
by James from Dunstable MA

Fab independent

Posted 02-Feb-2016 on Hotels
Had a great experience here. Staff was friendly, room was comfortable, everything was very clean. And the free fresh-baked cookies each evening started with a magical aroma in the stairwell and hallways. Location is ultra-convenient to Union Square and a short walk to Market. Will definitely keep this hotel on my short list!
5out of 5
by Meredith

This traveller left a rating score only Posted 31-Jan-2016 on Hotels
4out of 5
by richard from eugene

good property at Union Square

Posted 30-Jan-2016 on Hotels
one night stay for business meetings - the hotel is great for same - excellent breakfast and wine in evening- very helpful staff
5out of 5
by Lynne

A quiet retreat in the middle of it all

Posted 07-Jan-2016 on Hotels
What a convenient location! We could walk around Union Square and take the Powell St BART all around the area. Our room was on an upper floor in the back and it was totally peaceful. Friendly staff. We will always remember this cozy romantic retreat & hope to return soon.
5out of 5
by A verified traveller from Big Sur, Ca

Love this Hotel!

Posted 06-Jan-2016
Pros: The staff was fantastic - everyone from housekeeping to the front desk.
Cons: Nothing!
Location: Union Square, cable cars, shopping, eating
We've been to San Fran many times & usually stay at the Powell but it's being remodeled & bought by another company.....thank goodness because I now have a new favorite hotel. This is one of the best, friendliness & wonderful hotels I've stayed at in a long time. The bed was great. Room nice - small, but hey, that's San Fran, it's a trade-off if you like ambiance & history. This hotel has lots of character. The happy hour was amazing! So was breakfast, even though it ''continental", there were many choices. You do have to pay for parking which isn't unusual in SF but we took BART in from Oakland. Easy walk from the station too. I can't wait to stay here again. Christmas in S.F. is wonderful & the hotel just added to the incredible experience. The location can't be beat. It's a pleasure to write a review on a place that I love so much.
4out of 5
by Not Provided from 東京

アットホーム、ウォームハートな小さなホテル

Posted 02-Jan-2016 on Hotels
とてもアットホームな雰囲気。 各階の廊下にある小さな休憩所兼コーヒー、ワインエリアは、ゲスト同士の交流を提供している。
5out of 5
by A verified traveller

This traveller left a rating score only Posted 30-Dec-2015 on Hotels