Ratings based on 871 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 28-Aug-2016
lovely old style boutique hotel in the very best location in town
4out of 5
by A verified traveller from Calgary

Great quiet hotel in Union Square close to transit

Posted 22-Aug-2016
Pros: Clean & quiet hotel in a great location with friendly staff.
Nice hotel with a lovely adult breakfast. Close to all the happenings of Union Square, lots of eateries and shopping. 1/2 block from trolley line and just a short walk from BART.
5out of 5
by A verified traveller

Posted 20-Aug-2016
清潔で広さも丁度良く、快適でした。 夕方に振舞われるクッキーやチーズ・ワインなどの軽食も良かったです。 宿泊費もお手頃で、総合的にとても良いホテルだと感じました。
5out of 5
by A verified traveller from Denver , Colorado

Cozy,Courteous,Charming ,Clean,Cabernet,Cookies

Posted 17-Aug-2016
We loved our stay, staff was wonderful.Omar , Ann,and the guy at night.It felt like Victorian meets new world in our room. Loved it!! Happy hour ,and cookies in the evening great touch . Thank you, Cynthia Fisher 8/16
5out of 5
by A verified traveller from Melbourne. Australia.

Quaint hotel, close to main attractions.

Posted 03-Aug-2016
Had wonderful time at this hotel. Staff helpful and friendly. Good service. Continental breakfast plentiful and fresh. Wine tasting each evening welcoming and generous. Good opportunity to exchange experiences with other guests.
4out of 5
by A verified traveller from Oregon

One block to Union Square, the hub of activity.

Posted 16-Jul-2016
Pros: Location and staff.
Cons: NA
Location: Bus route nearby and hop on busses close.
The staff helped each morning with our travel plans and Omar was superb!
5out of 5
by A verified traveller from Chicago

A unique, special home away from home

Posted 14-Jul-2016 on Orbitz
A great experience! Staff couldn't have been more accommodating to help with any request. They showed they genuinely cared. Would definitely stay here again.
4out of 5
by A verified traveller

Centralt bra hotell

Posted 10-Jul-2016 on Hotels
Hemtrevligt hotell. Vi trivdes bra där.Lite torftig frukost är det enda minuset.
5out of 5
by A verified traveller

Wonderful staff!

Posted 28-Jun-2016 on Hotels
While the hotel (especially the hallways) were a bit small, the staff was excellent and the room was clean and comfortable. I arrived in the morning to San Francisco and they were able to let me check in early and even upgraded my room. I would definitely stay here again!!
4out of 5
by Kathryn from Delaware

Enjoyed our stay at the Inn at Union Square

Posted 17-Jun-2016 on Hotels
We enjoyed our stay at the Inn. The staff was very friendly and courteous. Room was clean and sufficient for our 4 night stay. A larger bathroom would have been nice, along with a shower that provided a shelf to place our soap, shampoo etc. It was a little tricky to shower and place these items on the shower floor. Location was excellent, cable cars and taxis close by. Enjoyed the morning continental breakfast, Our room was on the 5th floor and it was nice to be able to just walk down the hall and get a coffee and a light breakfast. No restaurant in the Inn but plenty of nice places to eat within walking distance.