So much to like- exceeded expectations
This is a small, private, boutique hotel. we stayed for 3 nights on a short holiday to SF. Never been to SF before, so we were pleasantly surprised at the excellent location of the hotel- right next to Union Sq, which is the centre of downtown SF. We arrived earlier than check-in time but staff stored our luggage and offered us a lounge room/ dining room where we could rest/ refresh (with bathroom facilities) whilst waiting for room to be ready.
Breakfast and wine service served everyday in the cosy dining room- although the range of food/drink available was not extensive (continental breakfast) but was perfectly adequate, freshly prepared and delicious. Wine service each evening included selection of red/white wine and cheese board and fruit.
Daily turn down service, with complimentary chocolates;
Each floor had a small sitting room at the end of the corridor, with games, complimentary cookies (baked fresh daily!) & fruit provided daily.
Our room was larger than expected (for an inner city hotel), king-sized bed which was very comfortable, clean, modern and well presented.
Hotel was quiet (smaller boutique hotels like these generally are compared to large chain ones)
overall we had a very pleasant comfortable stay, and the quality of the service and provisions really exceeded our expectations. Especially considering it is well priced compared to other downtown hotels in SF -which were older, smaller rooms, not as nice.
oh, and checkout is 12pm - not too early!
Comment from Hotel Management
22-Jun-2017 by Ann Mock - Guest Services Supervisor, Hotel Management
Oh Jenifer you are just so very thoughtful taking time from your busy schedule to share such a comprehensive review regarding your recent stay in our lovely little Inn, we are very grateful! We are truly honored you chose to us for your first visit to San Francisco and that you had a memorable experience. You’ve help paint a picture of what we think makes the Inn such a unique and special experience, experience, special, namely our staff, and all the our included extras such as breakfast, and the wine hour in our lounge, our parlors which are ideal for relaxing and we hope foster the opportunity to meet and chat with our other guests over a board games or if you prefer just read a book while you snack on a fresh piece of fruit… and best of all our fresh baked, warm cookies laid out on each floor after 8 o’clock each night… all of this while you are right off Union Square, in the center of everything but away from it all! Thank you so much for staying with us… we wish you and yours the safest and happiest of travels.