Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from US

Excellent hotel and great staff

Posted 19-Oct-2016
Enjoyed our stay. It looked like it had been updated recently. Very helpful staff. Only small issue was it was a little loud at night as our rooms were close to the lobby/bar area.
3out of 5
by A verified traveller

Most uncomfortable bed on the planet!

Posted 11-Oct-2016
Pros: Decor is really cool. Nice staff.
Cons: The bed. Pure torture!
Location: Near Union Square so fairly walkable. City is a lot grungier than my last visits a few years ago. Clean it up San Fran!
Great hip hotel in a decent location. Staff was friendly and helpful. Fire alarm at 2 am was no fun and no explanation given as to why it went off and nearly evacuated the entire hotel. The bed was so hard I woke with spasms every morning. If I wasn't stuck with Expedias non refundable policy, I would've checked out to find a softer bed.
5out of 5
by A verified traveller from Vancouver BC Canada

Weekend in San Francisco

Posted 03-Oct-2016
Pros: Our room was large and clean. The king bed was comfortable and the mini fridge was a nice touch. The games room is a must check out.
Cons: The TV was streamed through the internet. Not the best reception.
Location: Walking distance to so many types of restaurants. Do not shop at any of the corner stores. They are super expensive. There are six Safeway downtown
This hotel is in a great location to visit all the main sites the city has to offer. If you want to save money getting into the downtown core (hotel) take the BART. ($8.95 Oct 2016) one way. The BART leaves from inside the airport and it is only a six block walk to the hotel from the Powell Station stop. The travel time a roughly 30 min. The staff were all very friendly and helpful. We felt safe walking during the day or at night time. The neighbourhood seemed to always be busy with people.
4out of 5
by A verified traveller

Posted 03-Oct-2016
Great boutique hotel. Well located. Nice cafe in the lobby but very slow service. 20+ minutes for a coffee.
3out of 5
by A verified traveller

okay hotel

Posted 26-Sep-2016
Pros: My husband and I really loved the game room.
Cons: The noise level in the rooms. We could hear cars all night and people yelling.
Location: There were restaurants all around the hotel. It was very close to union square and all the shopping. The art museum was also about a 15 min walk.
The staff were friendly. The hotel was walking distance to many restaurants. The hotel itself had a cool pop culture vibe downstairs with all the games. The only downside was our room was facing the street so all night we could hear noises all night.
2out of 5
by A verified traveller from Sala

Bra läge men väldigt dyrt.

Posted 25-Sep-2016
Pros: Centralt läge.
Cons: Litet rum, ingen frukost, tar betalt för vatten utan information om detta. Receptionisterna såg oss inte eller hälsade på sju dagar.
Location: Mycket centralt, nära till allt man vill uppleva i San Francisco
Hotellet har två hus så om du får ett rum i andra huset måste du ta först en hiss sen gå över till nästa hus och där ta ytterligare en hiss, krångligt. Det finns vattenflaskor på rummet men det får du betala för, ingen information om detta, vilket är dåligt. Hotellreceptionen var bemannad med personal som inte hälsade en enda morgon på en vecka. Bökigt när ingen frukost fanns att köpa på hotellet. Vi fick ett väldigt litet rum. Om man jämför med en hotellvistelse i Sverige för samma pris så är det inte okej.
5out of 5
by A verified traveller

Posted 23-Sep-2016
Great hotel with lots of character! Great hang out area for the whole fam!!
3out of 5
by A verified traveller

위치만 좋은 호텔

Posted 20-Sep-2016
4성이라는 점을 너무 믿었던것 같다. 위치는 정말 좋으나 시설은 우리나라 모텔보다 못한 수준.. 작은 건물 2개를 쓰는데 중간 연결 통로가 4층이라서 6층이었던 나는 매번 4층에서 엘리베이터를 갈아타야했다. 일단 방이 너무 좁아서 짐을 푸는 공간이 애매해서 동선을 방해할 정도.. 카펫도 찝찝했고 샴푸 및 바디워시는 큰통에 들어있는데 펌핑하는 부분이 고장나서 아예뚜껑을 열어서 썼다.. SF 그 흔한 맵도 구비를 안하고 있었고, 직원들의 친절도는 뭐 반반...
4out of 5
by A verified traveller from wv

Reasonable hotel close to union square

Posted 19-Sep-2016
Good location and nice rooms. Only problem is that the thermostat resets often, changing the set temperature.
4out of 5
by A verified traveller

There was someone's hair in the shower

Posted 19-Sep-2016
Not as clean as it should have been. The staff was ok. They were professional, but not friendly. I felt the hotel cost more than it deserved.