Ratings based on 2,492 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Comfortable stay

Posted 24-Jul-2016
Our room is not big, but there are essential equipments and our room was kept clean through entire our stay.
4out of 5
by A verified traveller from Australia

Couldn't ask for a better location

Posted 24-Jul-2016
Had read previous reviews so was aware of some short falls however we really enjoyed our stay. The location on Powell st next to a Cable car stop was excellent. The room was small - we only slept there, the breakfast was continental - adequate to start the morning. Room was very clean and good amenities - just what we needed for a moderate price compared to expensive hotels. Very satisfied.
4out of 5
by A verified traveller from aus Berlin

Mitten auf der Shoppingmeile

Posted 15-Jul-2016
Dieses Hotel befindet sich auf der Shoppingmeile Powell Street. Drum herum kann man shoppen bis zum abwinken!!! :) Zum cable car stop ist es 1 min, aber diesen Touristenschreck kann ich null empfehlen. Die Leute stehen hier hunderte Meter an, um damit zu fahren. WTF?? Aber nun zum Hotel: wir hatten ein KLEINES, ich meine richtig kleines Zimmer mit zwei getrennten Betten zum Innenhof. Ich nenne es mal Innenhof, denn es war max 1m bis zur Nachbarhauswand. Dementsprechend kam kein Lüftlein ins Zimmer und es war mega stickig (ordentlich Leistung, wenn draußen max 18 Grad sind). Nichtsdestotrotz war es ok dort und ich würde das Hotel vllt sogar wieder buchen. Das Preis-Leistungsverhältnis ist für SFO total ok!! Alle anderen Hotels mit schlechteren Bewertungen waren viiiiel teurer!! Zimmer war zwar sehr klein u die Möbel abgewohnt, dafür aber sauber! Das Bad war überraschend groß u sauber! Service tiptop! Das Frühstück war nicht doll, amerikanisch halt, darauf sollte man sich einstellen! Aber es wird nachgefüllt und sauber gehalten. Lage ist unschlagbar und Personal total nett.
2out of 5
by A verified traveller

Small hotel in central San Francisco

Posted 13-Jul-2016
Pros: Central location
Cons: Lifts
Location: Cable car. Union Square
We have stayed in San Francisco on a number of occasions. We choose this hotel as it was in a very central location right on Powell St adjacent to Union Sq and the cable car line. The room was clean and tidy but was very small, even for a couple. If you are looking for something roomy this probably isn't the spot. The hotel lift was also the slowest I've seen in years - waiting whole minutes for it to cover the 8 floors. Also we had to switch rooms during the stay as the one we had was so hot (even with the heating off) that it was unbearable. The staff did work to accommodate us and we did manage to get another room, but were then charged an additional $135 for the privilege.
5out of 5
by A verified traveller

Posted 13-Jul-2016
Great hotel. Basic breakfast. At the heart of Powell street.
4out of 5
by A verified traveller

Centrico

Posted 13-Jul-2016
Muy céntrico, desayuno bueno para empezar el día pero habitaciones pequeñas. Metro y cable car en la puerta.
3out of 5
by A verified traveller

Not what I expected after reading reviews

Posted 12-Jul-2016
Pros: Central location
Location: Right in Union Square shopping district.
Think Victorian boarding house. We paid a fortune in underground public parking. Union square is just adjacent to property.
2out of 5
by A verified traveller from NZ

Good location but tired hotel

Posted 07-Jul-2016
Good location but the rooms are tiny and more tired than the photos. The shower had to run for nearly 5 minutes to get warm water. If you wanted somewhere to just sleep this would be OK. Breakfast was good. Staff friendly and helpful.
5out of 5
by A verified traveller from NY,NY

Nice Easy Going Stay

Posted 05-Jul-2016
Pros: Right in the center of town.
Location: Perfectly located in the city. Can get anywhere in 20 minutes or less.
Simple rooms and happy staff. Perfectly located. Room rates are fair and staff is happy to help and assist on all matters.
4out of 5
by A verified traveller from los angeles, ca

Nice hotel in the heart of union square

Posted 05-Jul-2016
Great customer service. The hotel is near to restaurants, shopping and cable cars. Only down side is no parking so prepare to pay good bucks and no central air conditioning. Would definitely stay here again.