Ratings based on 2,415 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

great location downtown, near trolleys

Posted 29-Jul-2016
Poor breakfast, warm room, clean, good price, great location, knowleageable staff.
4out of 5
by A verified traveller from Trieste

Hotel centrale e comodo

Posted 27-Jul-2016
L'hotel è situato nella zona più centrale di san Francisco. La pulizia è molto curata e lo staff disponibile.
3out of 5
by A verified traveller

주변에 쇼핑 음식점이 많은 호텔

Posted 26-Jul-2016
유니언 스퀘어 주변이라 쇼핑하기 편하고 관광지로의 접근성도 좋음 다만 룸이 좁고 방음이 안됨
4out of 5
by A verified traveller from L

Cute little hotel, close to Union Square

Posted 26-Jul-2016
The rooms were small and not every room had an air conditioner, but with SF weather you might be okay with just the ceiling fan! If you google Tenderloin district it is "technically" I'm that area... However, so is some of Union Square. I felt safe the entire time. I think the bad area is further west. It was a cute, clean and great price for being 2 blocks from Union Square. If you want the Hilton, keep looking. If you want a nice hotel for a place to lay your head at night and shower in the morning without breaking the bank you should book!
4out of 5
by A verified traveller

Posted 26-Jul-2016
I stayed in a residential single room for 7 nights. It was perfect for me because I was in town for a workshop and the location of the hotel was very convenient for me to go to the workshop and to do sightseeing at various places. You can easily catch a BART from the airport to the hotel (just a short walk from Powell Station). The single room was small but clean and had all that you needed for a short stay. There wasn't any breakfast but I didn't mind so much as there were plenty of cafes around. All in all, I thought it was a good value in such an expensive city as San Francisco.
3out of 5
by A verified traveller

Convenient location

Posted 21-Jul-2016
The hotel was in a great spot and the staff was awesome. Rooms are small, or at least ours was. Not the best if little ones are with you
3out of 5
by A verified traveller from new zealand

close to central city

Posted 16-Jul-2016
Pros: close to amenities and pleasant staff
Cons: free breakfast was cancelled nil information provided to guests and staff as to reasons why
reasonable hotel for cost disappointed no breakfast supplied as stated on website staff unaware and nil communication to guests
5out of 5
by A verified traveller from Denver, CO

Great location

Posted 14-Jul-2016
The hotel is close to Union Square, shopping, restaurants and transportation. The staff is very polite and extremely helpful.
3out of 5
by A verified traveller from Los Angeles

Parking alone screams stay away

Posted 14-Jul-2016
It took me almost 30 minutes of driving around to figure how to get into Ellis St, so I called the hotel and the lady told me that parking was in the front. She never mentioned anything about there being no access to this street unless I mad a U-turn. Parking is $51--park elsewhere. The gentlemen the in the from if the hotel were nice and more helpful. The room was clean and had a unique design; too bad no desk to work for a two bed room. Wifi is clean and free, and they offer free continental breakfast from 8-9. The elevator needs some fixing; it made horrible sounds. Overall, the location is in a busy area which is great for shopping and dining. However, the fact that there is no free parking is a major downer. Also, it is noisy at night and day. Wouldn't return there.
3out of 5
by A verified traveller

in centro ma praticamente senza colazione

Posted 09-Jul-2016
Hotel centralissimo, ma senza colazione; quella che hanno proposto è caffè americano, succo e muffin, e qualche frutto. Da prendere in piedi, nemmeno in stanza, perchè dopo un giorno hanno tolto i vassoi. Personale professionale, prezzi elevati, ma giustificati dalla localizzazione, a pochi metri da Union Square e circondato da hotel a 5 stelle. Un solo ascensore per sei piani. Chi arriva a S.F. in auto si cerchi un motel nelle vicinanze, forse risparmia