Suite, 1 Bedroom, Kitchen | Private kitchen | Coffee/tea maker, eco-friendly cleaning products
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Reviews of Executive Hotel Vintage Court

3 out of 5
Executive Hotel Vintage Court
650 Bush Street, San Francisco, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1002 reviews" "
Rating 8 - Good. 326 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hsin-Ya

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming entry area, room was very clean and the space was very efficiently organized so that even as a small room, it had a full bathroom with tub and shower, including a separate sink/mirror plus another separate area with counter and mirror, with a tiny pod coffee maker. The bed was comfy with many pillows to choose from; and there was a desk with chair for working. The only flaw was the heater/A/C which kept running about every 15 minutes.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantabulous hotel. Excellent staff ,great breakfast. Plenty off options to eat nearby. I be back again in this hotel whenever I visit to San Francisco.
Stayed 6 nights in Apr 2024

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location, relatively modern decor and clean facilities
Stayed 1 night in May 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this place . The staff are very friendly and welcoming. The breakfast is very good . The hotel is well located and there is varied parking places to choose from. The only thing I wish was that the bedroom we stay had a mirror outside of the restroom, but it work ok. Besides that I hardly recommend this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

John, Windsor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our favorite place to stay in S. F. One block from China Town. The included breakfast is fantastic.
Stayed 1 night in Feb 2024

10/10 Excellent

Janhavi

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really lovely stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, no-frills room, with yummy breakfast included. Staff were very friendly and helpful. Would definitely stay here again the next time we visit SF!
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff!
Stayed 2 nights in Apr 2024

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t enjoy our stay at this hotel because we were uncomfortable and the rooms are really small and bathroom feel really tiny. The only thing we liked was the breakfast and the dinning area other then that we will not be returning there
Stayed 2 nights in Apr 2024

10/10 Excellent

Rebekka

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff was very friendly, welcoming, and helpful! Enjoyed the complimentary breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old style boutique hotel. Hotel nice enough but…waiting for the one elevator was very time consuming and the free WiFi was sketchy at best. Bought a $20 American SIM card for two weeks of unlimited data and texting which was the way to go in all respects.
Stayed 10 nights in Apr 2024

10/10 Excellent

ROSEANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abel at the front desk was awesome! His customer service was extremely professional.
Stayed 2 nights in Apr 2024

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The costumer service was awesome! Very welcoming and professional, breakfast was also good! I would recommend this hotel to anyone looking to spend time in San Francisco!
Stayed 3 nights in Apr 2024

6/10 Okay

Cheryl

Liked: Staff & service
.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

Kamilah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for an overnight stay. The staff was professional before, during, and afterwards. The hotel ambiance was very inviting. Our room was clean and the bed was very comfy! The hotel is centrally located. We will be back when we need to stay in the City
Stayed 1 night in Apr 2024

10/10 Excellent

Axel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but likeable and very good area
Stayed 1 night in Apr 2024

10/10 Excellent

Jocelyn

Travelled with partner
So far so good more convienent
Stayed 1 night in Apr 2024

10/10 Excellent

Jeannette, Shafter

Stayed 1 night in Apr 2024

10/10 Excellent

Silaphone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good selection on continental breakfast! Good food and good service.
Stayed 2 nights in Apr 2024

10/10 Excellent

KWANTAEK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind thx
Stayed 3 nights in Apr 2024

10/10 Excellent

Marwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent little boutique hotel. Centrally located.
Stayed 1 night in Apr 2024
Response from Jay on 5 Apr 2024
Thank you for sharing, we are proud you enjoyed your stay!

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service
The staff was caring and helpful, giving great advice to travel around the city. The room was clean, but dated. Yes, it was built in 1911, but renovations would help—especially carpeting. There was supposed to be a sports bar inside, as the welcome letter still had that listed as an amenity, but was closed except for during the continental breakfast. In all, it was a decent stay.
Stayed 4 nights in Mar 2024
Response from Jay on 5 Apr 2024
Hi JulieWe are delighted that the team cared for you and you enjoyed your stay. Thank you for your feedback regarding the restaurant.

10/10 Excellent

Pup

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Vincent U. on 4 Apr 2024
Thank you so much, Pup. for your rating.We very much appreciate you staying with us.Kindest Regards,Vincent UrbainFront Office Manager.

8/10 Good

Isha

Stayed 5 nights in Mar 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Mar 2024
Response from Jay on 5 Apr 2024
Thank you for sharing, we are happy you enjoyed your stay!

8/10 Good

Sky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Jay on 5 Apr 2024
Thank you for staying with us!

6/10 Okay

Justin

Business traveller
Liked: Cleanliness, staff & service
Overall I enjoyed my stay. I ended up booking 2 rooms, and they were pretty different. The first room had a broken keurig, and the room design (walls mostly) felt a little outdated but the beds weren’t bad. The second room felt more modern but pretty small, and the body wash container was not refilled before I got there so I ended up washing with my shampoo. 😅 the staff were very friendly. The hotel was clean, if not generally a bit outdated feeling, and there’s only one elevator that is very slow.
Stayed 2 nights in Mar 2024
Response from Jay on 5 Apr 2024
Hello JustinThank you for taking the time to let us know how your stay went, sounds like we have a couple of areas to improve. Happy to hear you enjoyed your stay

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Jay on 5 Apr 2024
Thank You, glad to hear you enjoyed your stay!

8/10 Good

Marybell

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a nice and convenient hotel for two nights stay. The breakfast was good. The coffee was excellent, Staff was very helpful. I will stay again if I come back to SF again.
Stayed 2 nights in Mar 2024
Response from Jay on 5 Apr 2024
Thank you for taking the time to review your recent stay with us, glad to hear you enjoyed!

2/10 Terrible

Harold

Liked: Cleanliness
Disliked: Staff & service
Will never noon again
Stayed 4 nights in Mar 2024
Response from Vincent U. on 16 Mar 2024
Hello, Harold.We do not believe we deserve a 1 out of 5. The reservation was booked through Expedia, thus we cannot make any changes to the reservation. You departed after staying for 1 night without a specific reason for leaving early. To our knowledge, no contact has been made by you to shorten the length of stay. We are not at fault for non-canceled nights being charged to you. We wished you had stayed longer as you looked like you were having fun when you left.Kind Regards,Vincent UrbainFront Office Manager.

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly. Parking is about a block away. Breakfast was only toast, cereal and egg. Hotel itself was wonderful. Comfortable beds.
Stayed 1 night in Feb 2024
Response from Vincent U. on 16 Mar 2024
Thank you so much for your rating and feedback, Vanessa.We appreciate you for having stayed with us and look forward to your future visits.Kindest Regards,Vincent UrbainFront Office Manager

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place 🙌👍
Stayed 1 night in Feb 2024
Response from Vincent U. on 16 Mar 2024
Thank you so much, Maria.We hope to see you soon again.Kindest Regards,Vincent UrbainFront Office Manager

10/10 Excellent

Karina, Fort Smith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made our stay the most excellent! They were so kind and helpful, greeted us everyday. The location is close to cable car transportation (even though the cable car was down alnost the entire week we were there) and a short walk to city metro buses. Conveniently a short distance away from many eateries, the mall, and just three minutes to Chinatown! Comfortable and clean room. Breakfast was always hot. Would have liked a bit more variety, but that's preference. Would definitely stay here again!
Stayed 5 nights in Feb 2024
Response from Vincent U. on 24 Feb 2024
Thank you so much, Karina, for your rating and review.We very much appreciate you for staying with us and look forward to your next visit.Kindest Regards,Vincent UrbainFront Office Manager

10/10 Excellent

Azusa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Vincent U. on 24 Feb 2024
Thank you so much, Azusa.We hope to see you again during your next San Francisco visit.Kindest Regards,Vincent UrbainFront Office Manager

10/10 Excellent

Thinese

Liked: Amenities
The service was great. It is a CUTE boutique hotel.
Stayed 3 nights in Feb 2024
Response from Vincent U. on 24 Feb 2024
Thank you very much for your rating of our hotel, Thinese.Please keep us in mind during our next visit to San Francisco.Kindest Regards,Vincent UrbainFront Office Manager

10/10 Excellent

R Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Vincent U. on 24 Feb 2024
Thank you so much for your rating, R Michael.Kindest Regards,Vincent UrbainFront Office Manager

8/10 Good

Carnina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a favorite in San Francisco. The breakfast is nice. The gym is decent. There is a nice bar located around the corner that serves food. The staff is pleasant and helpful your guides. The downside and almost dealbreaker for me is parking. It’s located up the hill around the corner down the hill mid block. There is an entrance directly across the street through the alley that closes early and opens late. If you have an early weekend flight and your car is in the garage you might miss it. The garage opens at 6am. They neglected to inform me and I missed a flight. I haven’t booked here since. If you can see pass the parking it’s an amazing hotel the ambiance is vintage and beautiful
Stayed 3 nights in Nov 2023
Response from Vincent U. on 24 Feb 2024
Hello, Carnina.We sincerely apologize for any inconvenience the parking hours caused. Please rest assured this will never happen again. We hope you will give us another chance.Kindest Regards,Vincent UrbainFront Office Manager

10/10 Excellent

Jiakai

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Feb 2024
Response from Vincent U. on 24 Feb 2024
Thank you so much for your rating and feedback, Jiakai.Please consider staying with us again when you come back to San Francisco.Kindest Regards,Vincent UrbainFront Office Manager

6/10 Okay

Megan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
My husband and I stayed here for 3 nights at the end of our west coast trip. The hotel staff at the front desk were nice and allowed us to check in early. The room was clean and the bed was comfortable. The building itself is very neat, is historic but was renovated. The breakfast was nice, I would say a step above continental, with eggs, toast, muffins, juice, and cereal. The area was really nice for walking around. It is about a 15 minute walk from the shopping area of Union Square and right near Chinatown. Unfortunately there were two areas of disappointment in the hotel for us. There was a problem with the boiler the first day of our stay and was never fixed while we were there. This resulted in cold showers and no hot water in the room. Secondly, the house keeping was on an odd schedule. We hadn’t seen them for the first 3 days but on our last day, a Saturday, they knocked on our door once at 8:30am and again at 10:30am when check out was at noon. The room was not cleaned while we were there. Overall it was an ok stay, comfortable for a night or two.
Stayed 3 nights in Feb 2024
Response from Vincent U. on 24 Feb 2024
Hello, Megan.Thank you for taking the time to write this review. We did have a boiler incident that was fixed within 2 days, leaving our guests without hot water for about 36 hours. We apologize for this incident that affected the entire hotel. It was worked on as quickly as possible, but it did take time to get someone to our property to fix the issue.Since your reservation was done through a 3rd party, it will take a bit of time for us to process any type of compensation. Please allow us up to 10 days as we have to contact Expedia to process this for you.Kindest Regards,Vincent UrbainFront Office Manager

6/10 Okay

Gwenette

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Feb 2024
Response from Vincent U. on 24 Feb 2024
Thank you for a 2nd review, Gwenette.We will improve that score during your next stay.Kindest Regards,Vincent UrbainFront Office Manager

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Ok Stay
Executive Hotel is a nice historic establishment but needs a few improvements such as a very much needed bathroom fan. The l’occitaine toiletry treats were nice.
Stayed 1 night in Feb 2024
Response from Vincent U. on 24 Feb 2024
Hello, Gwenette.We appreciate your feedback and have been making improvements. We're glad you enjoyed the room amenities and certainly hope to see you again during a future visit to San Francisco.Kindest Regards,Vincent UrbainFront Office Manager.

4/10 Poor

Nathan

Travelled with partner
Disliked: Staff & service
The room and facilities were of average quality, not as good as I expected for the price. However, the main issue was that my partner stepped on a loose carpet nail in the room. It broke the skin, but did not penetrate into her foot to a level that would require stitches. When we told the front desk about it in the morning and gave them the nail, they were far more defensive instead apologetic, and not helpful aside from asking if medical assistance was required. When we asked about a discount due to the injury, which could have been much greater, they merely stated that they would investigate the issue and get back to us, even though we brought them the nail and showed them a picture of her foot and the small amount of blood from the wound. No discount was given nor any follow up from the investigation, if there was one. We both felt like they were more suspicious of us trying to pull a trick on them than concerned about our experience, satisfaction or safety.
Stayed 1 night in Sep 2023
Response from Vincent U. on 24 Feb 2024
Hello, Nathan.We're sorry to see this come up again after nearly 7 months (you stayed in September of 2023). There were genuine apologies made, and medical assistance was refused. I believe you stated it was "not a big deal", but then that quickly changed.We once more apologize and wished we had the opportunity to take care of it for you in a more friendlier manner.Kindest Regards,Vincent UrbainFront Office Manager.

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Met needs, not fancy or modern
Hotel itself was fine, limited hot breakfast, but OK. Maybe it is a post Covid, policy is no housekeeping unless you ask. There is a nightstand on each side of the bed, one draw each, outside of a closet to hand items there is no dresser for clothes or belongings. Internet worked fine for me. As name says "Vintage" it is an older building and room items but are clean but minimum
Stayed 3 nights in Jan 2024
Response from Vincent U. on 24 Feb 2024
Thank you for your rating and feedback, Kenneth.We appreciate the time you took to share your opinion and will use them to make further improvements.Kindest Regards,Vincent UrbainFront Office Manager.

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
soft blanket ansnfree continental breakfast
Stayed 1 night in Jan 2024
Response from Vincent U. on 24 Feb 2024
Thank you so much for your rating, Kelly.We hope to see you again in the near future.Kindest Regards,Vincent UrbainFront Office Manager.

10/10 Excellent

Lanaya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such friendly staff. Great location for walking and would stay again. There is no longer a bar/restaurant in the building.
Stayed 4 nights in Jan 2024
Response from Vincent U. on 30 Jan 2024
Thank you very much for your rating, Lanaya. We very much appreciate you for having stayed with us.Kindest Regards,Vincent UrbainFront Office Manager.

4/10 Poor

Mike

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is old and needs a refurbish. The rugs appeared to be dirty.
Stayed 1 night in Jan 2024
Response from Vincent U. on 30 Jan 2024
Hello, Mr Condo.We're sorry to hear we fell short of a good impression on this visit, but we will definitely improve on your next stay with us. We certainly hope to see you again.Kindest Regards,Vincent UrbainFront Office Manager.

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a quaint, older hotel with comfortable beds and amenities. The breakfast which was included did not have much available but the coffee was good.
Stayed 1 night in Jan 2024
Response from Vincent U. on 30 Jan 2024
Thank you so much, Aida, for your rating.We hope to augment our breakfast offerings to make us stand out even more as a great value in downtown San Francisco.Kindest Regards,Vincent UrbainFront Office Manager.