Best Western Plus Palo Alto Inn & Suites

Property class: 2.5

Choose dates to view prices

Reviews

8.2 out of 10
Very good
You can look forward to free full breakfast, dry cleaning/laundry services and a gym at Best Western Plus Palo Alto Inn & Suites. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
The current price is £87
includes taxes & fees
4 Nov - 5 Nov

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Suite, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Standard Room, 1 King Bed, Accessible, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a patterned sofa, a desk with a lamp, a chair, a bed with a patterned bedspread, a ceiling fan, and a framed picture on the wall.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a patterned sofa, a desk with a lamp, a chair, a bed with a patterned bedspread, a ceiling fan, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with a patterned sofa, a desk with a lamp, a chair, a bed with a patterned bedspread, a ceiling fan, and a framed picture on the wall.

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the area

Located in South San Antonio, a neighbourhood in San Antonio, Best Western Plus Palo Alto Inn & Suites is near the airport and near theme parks. Alamo and Boeing Center at Tech Por are cultural highlights, and travellers looking to shop may want to visit Market Square and Traders Village. Check out an event or a game at Alamodome, and consider making time for San Antonio Zoo and Aquarium, a top attraction not to be missed. Visit our San Antonio travel guide
Map
12507 SW Loop 410, San Antonio, TX, 78224

What's nearby

  • A riverside walkway with colorful umbrellas, a stone bridge, and a modern sculpture.
    San Antonio River
    7 min drive - 7.5 miles
  • An old stone tower with a cross on top, surrounded by trees and a stone wall.
    Mission Espada
    7 min drive - 7.5 miles
  • A riverside walkway with colorful umbrellas and a stone bridge.
    Lackland Air Force Base
    10 min drive - 11.0 miles
  • Baptist University of the Americas
    6 min drive - 2.2 miles
  • Traders Village
    6 min drive - 7.0 miles

Getting around

  • San Antonio Station
    14 min drive
  • San Antonio International Airport (SAT)
    22 min drive

Restaurants

  • Whataburger
    6 min walk
  • McDonald's
    3 min drive
  • Bill Miller Bar-B-Q
    5 min drive
  • Circle K
    1 min walk
  • Taco Palenque
    6 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

  • Hotel located in South San Antonio
  • Consider a stay at Best Western Plus Palo Alto Inn & Suites and take advantage of free full breakfast, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
  • You'll also find perks such as:
    • An indoor pool
    • Free self-parking
    • Express check-out, express check-in and a banquet hall
    • Smoke-free property, a vending machine and ATM/banking services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 75 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
  • Other amenities include:
    • Pillowtop mattresses and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • LCD TVs with cable channels
    • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Best Western Plus Palo Alto Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus Palo Alto Inn & Suites?

As of 20 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Palo Alto Inn & Suites on 4 Nov 2026 start from £87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Palo Alto Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Palo Alto Inn & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Plus Palo Alto Inn & Suites?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Palo Alto Inn & Suites?

Checkout is at 11 AM.

Where is Best Western Plus Palo Alto Inn & Suites located?

Located in South San Antonio, this hotel is 2.3 mi (3.6 km) from Baptist University of the Americas and within 6 miles (10 km) of Baptist Emergency Hospital - Zarzamora and Medina River. Traders Village and Mission Espada are also within 9 miles (15 km).

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Reviews

Best Western Plus Palo Alto Inn & Suites Reviews

8.2

Very good

8.0

Cleanliness

7.6

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 505 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING STAFF!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick stay but the rooms were clean and they provide a good breakfast selection along with Juice and coffee.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room and good breakfast and service
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The elevator was out of service. The hot tub was not working. The swimming pool was freezing cold. The room was clean but had a weird smell. The bed and sheets were clean. The breakfast was ok. No orange juice. No milk for cereal. Eggs were very wet.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean suite, Good breakfast, friendly staff!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, convenient to restaurants.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was hot and good and love the convenience
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
breakfast menu was good and fresh, they have brewit machine. Did not look at gym. The room was clean but I do think they need to deep clean their carpet was bare foot and my feet got dirty from the carpet not from outside.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was very spacious and clean. Overall a great stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, polite staff and plentiful breakfast.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
The man at the front desk was nice but warned up the elevator was usable, you can take it up but had to call the front desk for someone to push the bottom to bring it back down, thank goodness we are on the 2nd floor because we had to walk down the stairs several times, Had to ask for ice bucket & glasses, they should have also brought ice because the ice machine wasn't working on the 2nd floor, had to walk down the stairs for ice. Didn't eat breakfast because we had to leave too early both days. Sign at front desk, the hot tub was working but warm water, hot water issues. Room was clean, only plus!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds was so comfortable I will stay here again
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean room and clean public areas. The hot breakfast was fresh and hot with lots of variety. Ready to please several different tastes. Area feels safe. We were grateful to see in the parking lot, at 2:30 in the morning as we returned from our event and the after party, that security was out checking the parking area when we arrived. We felt very comfortable, and everything was clean, and organized on both the inside and outside of the property. Staff provided very good service and were attentive to our needs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and affordable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay room was clean and ready. Beds were comfortable and we enjoyed it.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love it very nice people working there
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t usually do reviews. I decided to this time because the guy at the service desk went above and beyond helping me with the TV. Had an issue with it and he rectified it and was very cordial and nice about it. He was the epitome of a good service rep.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff was very nice. Elevator did not work during the stay though. No phones in the rooms and no smart tv. Other than that they had a nice breakfast. Beds were comfortable. Nice area. Had a wonderful stay in San Antonio
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good breakfast, friendly staff, clean rooms and hallways. The TV in my room was kind of funky as it emitted only shades of red light.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

Love staying here for the beans for breakfast and the comfy beds
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, and spacious room. Shower head not so great. Back parking lot has a shady area where I assume homeless hang out though nothing happened to our cars.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms smelled and was very clean
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
This is a solid hotel if you need to stay on the far south side to travel to Somerset and Poteet but also want to be convenient to San Antonio. I have stayed here before and would stay here again. Everyone was very nice and the rooms are good sized and clean, and breakfast was better than I expected it to be. Good coffee, too.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in 2 Queen bedroom with sofa bed. Easy check-in $50 deposit. Clean spacious room. Big TV. No coffee maker in room but plenty of coffee downstairs tasty and strong with flavor liquid creamer options. Great breakfast variety eggs etc. Would recommend.
Stayed 1 night in Jan 2026