Beach nearby, white sand, free beach shuttle, sun-loungers
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Reviews of Agua Hotels Sal Vila Verde Resort

3.5 out of 5
Agua Hotels Sal Vila Verde Resort
Santa Maria, Sal

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 68 reviews" "
Rating 8 - Good. 29 out of 68 reviews" "
Rating 6 - Okay. 9 out of 68 reviews" "
Rating 4 - Poor. 3 out of 68 reviews" "
Rating 2 - Terrible. 3 out of 68 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raquel

Stayed 1 night in Apr 2024

4/10 Poor

Uduak

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

jessica mary

Liked: Cleanliness, property conditions & facilities
The apartment was huge and really well furnished and a full kitchen. Pool was lovely and easy. walk to the beach and Santa Maria. I wanted a really quiet holiday and that’s what I got :) The resort is lovely and it’s such a shame that there’s not more people there-but to my favour
Stayed 7 nights in Mar 2024

6/10 Okay

stefanie

Liked: Cleanliness, room comfort
Lovely staff let down by lack of investment
Lovely staff, hotel needs refurbishment, wifi only in reception & at pool. Breakfast really basic. Very odd development/area - not sure if its because i came in the off season, but it feels a bit post-apocalyptic!
Stayed 3 nights in Jan 2024

10/10 Excellent

charkarmaly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice and very helpful. I was able to rent a scooter onsite. There are many pools to enjoy and the beach and downtown area are very close by
Stayed 7 nights in Dec 2023

10/10 Excellent

Tian

Stayed 3 nights in Dec 2022
Response from Edson Delgado on 11 Feb 2023
Dear Tian,Many thanks for your visit and review.Hope to have the pleasure of welcoming you again.Warm Regards.Edson DelgadoHotel Manager

8/10 Good

Lino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
good pleace to stay enjoy you free time,low gastronomic and cultura cv; opening to growing
Stayed 3 nights in Nov 2022

8/10 Good

Sorin

Travelled with family
Liked: Cleanliness
Comfortable and affordable stay
The place is clean and staff are friendly! Very spacious 2 bed accommodation! This is a place for no fuss people whose expectations are proportionate to what they pay! Only had breakfast with our stay but the offer is very reduced, had to order pretty much the same thing every day. Even we had self catering facilities, Cape Verde is a place for eating out, very cheap all around compared to Europe!
Stayed 11 nights in Apr 2022
Response from Edson Delgado on 19 Apr 2022
Dear Sorin, Many thanks for your visit and preference. Your comments have been really appreciated and we sincerely hope that you visit us again. We will be at your entire disposal. Warm regards, Edson Delgado Assistant Manager

8/10 Good

Chloe

Travelled with family
Liked: Amenities
Washing machiene was a plus
Stayed 7 nights in Mar 2022
Response from Edson Delgado on 1 Apr 2022
Dear Chloe.. We are pleased to hear that you have enjoyed your stay with us. Your comments have been really appreciated and we sincerely hope that you visit us again. We will be at your entire disposal. Warm regards, Edson Delgado Assistant Manager

8/10 Good

John

Stayed 2 nights in Jan 2022

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, room comfort
Best deal value for money in Santa Maria
Great value for money
Stayed 7 nights in Jan 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 7 nights in Mar 2020
Response from Miguel Medeiros on 23 Jun 2020
Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your comments have been really appreciated and we sincerely hope that you visit us again. We will be at your entire disposal. Warm regards, Miguel Medeiros Hotel Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment
Very good, but as a northern European a kettle would have come in handy, otherwise great
Stayed 5 nights in Mar 2020
Response from Miguel Medeiros on 23 Jun 2020
Dear Michael, We are pleased to hear that you have enjoyed your stay with us. Your comments have been really appreciated, and the kettle is part of our standard, so I will note and be sure to provide it at the apartment upon your next arrival. Warm regards, Miguel Medeiros Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Miguel Medeiros on 23 Jun 2020
Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your comments have been really appreciated and we sincerely hope that you visit us again. We will be at your entire disposal. Warm regards, Miguel Medeiros Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and rooms in good conditions as seen on the net before booking on hotels.com
Stayed 6 nights in Feb 2020
Response from Miguel Medeiros on 23 Jun 2020
Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your comments have been really appreciated, we will keep on training the team to provide that special service. We sincerely hope that you visit us again. Warm regards, Miguel Medeiros Hotel Manager

10/10 Excellent

Verified traveller

Stayed 16 nights in Jan 2020
Response from Edson Delgado on 5 Feb 2020
Dear.. We are pleased to hear that you have enjoyed your stay with us. Your comments have been really appreciated and we sincerely hope that you visit us again. We will be at your entire disposal. Warm regards, Edson Delgado Assistant Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The apartments size and silent, no noisy at all Very quiet space and perfect for rest
Stayed 11 nights in Dec 2019
Response from Edson on 12 Jan 2020
Dear.. We are pleased to hear that you have enjoyed your stay with us. Your comments have been really appreciated and we sincerely hope that you visit us again. We will be at your entire disposal. Warm regards, Edson Delgado Assistant Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to the city, yet quiet.
Stayed 2 nights in Nov 2019
Response from Edson on 12 Jan 2020
Dear.. We are pleased to hear that you have enjoyed your stay with us. Your comments have been really appreciated and we sincerely hope that you visit us again. We will be at your entire disposal. Warm regards, Edson Delgado Assistant Manager

10/10 Excellent

Thomas

Stayed 1 night in Oct 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Edson Delgado on 1 Aug 2019
Estimado Luis, Em primeiro lugar queremos agradecer os seus comentários. É para nós motivo de grande satisfação saber que desfrutou de uma boa estadia no nosso Hotel. Esperamos ter o prazer de o receber de novo no Água Hotels Sal Vila Verde. Com os melhores cumprimentos, Edson Delgado Assistant Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Jan 2019

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment was a very good size. Good location. Enjoyed my stay
Stayed 1 night in Jun 2018

2/10 Terrible

Sam, Manchester, UK

Disliked: Staff & service
Problems from as soon as we arrived
Arrived first of all to be told that we didn't have a booking and they couldn't find anything. Eventually found it after having to walk into their back office to see what was happening (as it's a bit worrying when they leave with your phone and passports for 15 mins with no explanation). Room was basic but was decent for the price paid. The food at the resort is terrible, from live bugs found in the breakfast cereal, advertised menus for the €15 dinner deal for which much of what was advertised was not available including the main dishes. When questioning the staff they just said they didn't have it. A lot of cold food that was meant to be hot which was worrying. The staff seemed to not know what they were doing and were very puzzled by such simple tasks. Was meant to be pass on a message for our pickup transfer. Which to be fair would have been useless as that was wrong but that's another issue. The room was cleaned daily however the floor was often left wet with dirty water, the door and shutters to the ground floor balcony that were always closed on exit were left open and unlocked when we returned each day. This was my first and will be my first and last visit to Cape Verde.
Stayed 7 nights in Feb 2018

6/10 Okay

Lola, London

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Hotel With Drawbacks
Great hotel complex with hardworking cleaning/catering staff. Rooms (they are suites) are excellent with every cooking and washing facility available.The admin are a nightmare though. No water in our block at all for entire day (06.00-20.00), but no apologies/explanations or even concern that no one could wash or use toilets. It was impossible to get lunch one day because neither of the cafes had been provided with most of their food. On checking out there was an attempt to charge me 6 Euros for a call which clearly cost 50 Cents. No apology, just a surly manager saying "mistake" Wi-Fi hardly worked at all because "sometimes it doesn't work". The TV gradually lost all the English channels within a few days, but no one fixed it. The bus into town was frequently full so a lot of people would have to wait - wouldn't it be better to have a hourly service? Could easily be really good but someone needs to give the more senior members of staff a kick up the rrrrrr..
Stayed 7 nights in Jan 2018

8/10 Good

Paul, Nottingham

Liked: Cleanliness, property conditions & facilities, room comfort
A decent option if on a budget
Fine for a low budget option. Bit quiet but doing their best to put some life into the place.
Stayed 7 nights in Dec 2017

2/10 Terrible

Eliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
Room dirty, all inclusive dont exist. The lunch ist just snacks in the pool bar, the dinner regular opcion menu not buffet but whitout tast.. bad quality.. pool dirty and bad service.. open bar you need paid for.some drinks and just we tell you finish you drink.. i not recommend
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Get what you pay for
Very quiet pool area was a plus. Small hot water heater makes showers difficult. Brown water not fun bus to Santa Maria. Very nice add on Beds are very uncomfortable.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The verd
Had a very lovely week. Hotel was nice but there was no where to go for a group wanting to make noise.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments
This has recently reopened as a hotel so was a little quiet when I visited (October 2015). It appears to be mainly timeshare apartments. The apartments are well furnished with all facilities to make meals yourself. The pool is good with a pool bar where you can get breakfast and lunch. There is also a restaurant a few mins walk from reception where you can get a great evening meal. There's also a small supermarket on site. A taxi was €3 into Santa Maria (bars,restaurants,beaches etc).

6/10 Okay

martin, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aguahotels.
The rooms & the pool were very nice but it is an apartment complex in the middle of nowhere & when I went there was no restaurant or any real amenities.

8/10 Good

Magid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 8 nights in Mar 2024

10/10 Excellent

dasse

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ras
Stayed 10 nights in Mar 2024

10/10 Excellent

Frédéric

Travelled with family
Liked: Cleanliness, room comfort
Très bon hôtel
Hôtel très sympa, personnel souriant et avenant. Chambre très grande, nickel. Ménage fait tous les jours.
Stayed 7 nights in Dec 2023

8/10 Good

Renate

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

Patricia

Liked: Cleanliness
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Wonderful hotel
Stayed 7 nights in Feb 2023
Response from Edson Delgado on 20 May 2023
Dear Anonymous,Many thanks for your review and comments, which have been really appreciated.Warm Regards

10/10 Excellent

Renate

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sehr ruhig gelegen, sehr nettes und hilfsbereites Personal, perfekter Shuttelservice, größeres Appartement bekommen, da wenig Gäste und frei.
Stayed 7 nights in Apr 2023
Response from Edson Delgado on 20 May 2023
Dear Renate,First of all we want to thank you for your visit and preference in Água Hotels Sal Vila Verde.We are very happy to hear that you enjoyed your stay with us, our services and the friendliness of our staff.We hope to have the pleasure of welcoming you back again.Warm Regards,

6/10 Okay

Ulrikke

Stayed 7 nights in Feb 2023
Response from Edson on 12 Mar 2023
Dear Ulrikke,We want to thank you for your visit and review wich we appreciate.Warm Regards

8/10 Good

DI PIPPO

Liked: Cleanliness, amenities, property conditions & facilities
Bene organizzata
Stayed 6 nights in Jan 2023
Response from Edson Delgado on 11 Feb 2023
Caro Di Pippo,Grazie mille per aver visitato Agua Hotels Sal Vila Verde e per la tua recensione. I tuoi commenti sono molto importanti per noi in modo che possiamo migliorare il nostro servizio.Distinti saluti

8/10 Good

Roger

Liked: Room comfort
Stayed 14 nights in Dec 2022
Response from Edson Delgado on 11 Feb 2023
Dear Roger,Many thanks for your visit and review.Hope to have the pleasure of welcoming you again.Warm Regards.

4/10 Poor

Tania

Travelled with family
Stayed 4 nights in Dec 2022
Response from Edson Delgado on 11 Feb 2023
Estimada Tania,Muito obrigado pela visita e avaliação.Esperamos ter a oportunidade de a receber de novo, para uma estadia mais agradável.Melhores Cumprimentos.

10/10 Excellent

Frank

Liked: Cleanliness, room comfort
KOMFORTABLE ERHOLUNG
Die ruhige Saison machte den Aufenthalt zu einem schönen Erlebnis. Shuttle Service zur Stadt und zum Strand war fast perfekt. Das Personal ist überaus hilfsbereit.
Stayed 3 nights in Jul 2022

10/10 Excellent

Charline

Liked: Cleanliness, room comfort
Le paradis !
Super accueil et super resort ! Très beau, très propre et des appartements juste WoW ! Merci pour l’accueil, le personnel est au petit soin. Serviettes de plages changés tout les jours … Seul point qui peut être amélioré c’est de mettre plus de navette ! Mais sinon c’était parfait
Stayed 7 nights in Mar 2022
Response from Edson Delgado on 1 Apr 2022
Cher Charline, Nous sommes heureux d’apprendre que vous avez apprécié votre séjour parmi nous. Vos commentaires ont été très appréciés et nous espérons sincèrement que vous nous rendrez visite à nouveau. Nous serons à votre entière disposition. Meilleurs voeux, Edson Delgado Directeur

8/10 Good

Ross

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2022

8/10 Good

Andre

Liked: Cleanliness, room comfort
Günstige Übernachtung
Ruhig und sauber
Stayed 1 night in Nov 2021
Response from Miguel Medeiros - Hotel Manager on 19 Nov 2021
Lieber Gast, Wir freuen uns zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben. Ihre Kommentare wurden sehr geschätzt und wir hoffen aufrichtig, dass Sie uns wieder besuchen. Herzliche Grüße, Miguel Medeiros Hotel Manager

8/10 Good

Airi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvää tasoa edullisesti
Palvelu ystävällistä ja asiallista. Aamiainen monipuolinen ja runsas. Tarvittaessa tarjottiin avoautolla kuljetusta hotellin ja aamiaistalon välillä.
Stayed 7 nights in Mar 2020
Response from Miguel Medeiros on 23 Jun 2020
Dear Airi, We are pleased to hear that you have enjoyed your stay with us. Your comments have been really appreciated, I will pass them to all the kitchen and front office staff.. We sincerely hope that you visit us again. Warm regards, Miguel Medeiros Hotel Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício
Foi tudo ótimo, pessoal bem receptivo, local limpo e agradável. Bem localizado e tranquilo. Precisa de um carro para ficar ali oi usar os táxis.
Stayed 10 nights in Mar 2020
Response from Miguel Medeiros on 23 Jun 2020
Estimado Hóspede, Em primeiro lugar queremos agradecer os seus comentários. É para nós motivo de grande satisfação saber que desfrutou de uma boa estadia no nosso Hotel e o serviço e limpeza foram do seu agrado. Temos os nosso serviços de shuttle gratuito para os principais pontos turísticos da ilha sempre que necessitar. Esperamos ter o prazer de o receber de novo no Água Hotels Sal Vila Verde. Com os melhores cumprimentos, Miguel Medeiros Hotel Manager

8/10 Good

Heikki

Liked: Staff & service, room comfort
Kohtuuhintainen majoitus
Parin kilometrin päässä Santa Mariasta. Ilmainen kyyditys hotellin ja Santa Marian välillä kahdeksan kertaa päivässä. Taksi 3e/suunta. Myös kävellen ainoastaan yksi pitkä 2km suora, joten sitäkin tuli tehtyä silloin tällöin, tuuli vaan on melko raju aukiolla ajoittain. Kävelymatkan päässä marketti, josta budjettimatkailija hakee itselleen välipalat. Hotellin sinänsä ok aamiaiseen kyllästyimme parin kerran jälkeen, joten lähimarketti oli kätevä tässäkin mielessä. Lähellä myös jokunen ravintola. Yleisesti ottaen menimme kumminkin mieluiten Santa Mariaan syömään, jossa Barracudasta muodostui suosikkimme. Sijaitsee aivan rannalla laiturin lähettyvillä, suht edullinen ja todella maukasta seafoodia, 7e nimikkopasta oli todella hyvää! Hotelli todella tilava ja sinänsä ihan siistikuntoinen. Muurahaisia oli keittiössämme melkoinen armeija, kunnes siivoojat ilmeisesti myrkyttivät ne. Voisin valita majoituksen uudelleenkin, mutta en valitse, koska itse Sal saari ei tarjoa nähtävää muutamaa päivää pidemmäksi ajaksi, joten uusintaa ei ole luvassa. Hyvin kumminkin viihdyimme tuon pariviikkoisen mm. aivan vieressä olevalla tenniskentällä (2e/h omin varustein, 5e/h mailoineen ja palloineen) pelaillen.
Stayed 9 nights in Feb 2020
Response from Medeiros on 23 Jun 2020
Dear Heikki, We are pleased to hear that you have enjoyed your stay with us. Your comments have been really appreciated and we sincerely hope that you visit us again. We will be at your entire disposal. Warm regards, Miguel Medeiros Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Unterkunft. Kann ich nur empfehlen! Guter Preis und sehr schone Einrichtung. Die Mitarbeiter sind sehr freundlich und hilfsbereit. Das Zimmer an sich sehr schön mit Küche und Balkon. Der Außenbereich ist auch sehr schön und sauber.
Stayed 7 nights in Feb 2020
Response from Edson Delgado on 3 Mar 2020
Lieber .. Zunächst möchten wir uns für Ihre Kommentare bedanken. Es ist uns eine große Freude zu wissen, dass Sie einen guten Aufenthalt in unserem Hotel genossen haben. Wir hoffen, Sie bald wieder im Água Hotels Sal Vila Verde begrüßen zu dürfen. Viele Grüße