SANCCOB Penguin Rehabilitation Center

We stayed at the property due to its close proximity to a wedding we were attending. The staff couldn’t do enough for you. The thing that brought down our experience were the ants in our room. They were crawling on the bed and our clothing which was unsettling. While the staff tried to remedy it through cleaning, you’d still wake up with them in the bed.

We stayed here from March 14 th to March 22. We booked 2 rooms and the stay was awesome. It was right at the city center. The staff was so attentive and very courteous and friendly. The rooms were spacious, neat and comfortable. Breakfast was included and was awesome.

There was a spa and message offer posted all over the property and in the lifts, but when I went to the spa, they refused to honor the offer saying that the posted offer was a mistake and I would need to pay full price. It was disappointing to say the least.