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"I managed to unfortunately walk in the back way. I walked through the car park. It was strange as there was no signage and just followed arrows for reception. The guy on reception looked like I was an inconvenience and very dismissive. He said the bars over there and the restaurants over there. Barely a welcome and then told me the lift was out and right. He could have said it’s to the right by the stairs. Because I got lost. He never told me about breakfast or anything else. The room was excellently cleaned but it had stains on the carpet which were off putting and a stain on the chair. The cleaning staff were clean and efficient. The breakfast room staff were amazing and helpful. And friendly. Breakfast itself was good. Lots to choose from and easy to get to. Hot and cold available. The reception staff when I checked out were friendly and chatty and asked about my day like they cared. In some areas there needs to be a bit of renovation but other than that a pleasant stay. "

"It's value for the money, clean, warm."

"I was made welcome by friendly and professional staff from start to finish. There was also a fire alarm event at the start of my stay which I thought was managed well but I would reccommend using a Megaphone when communicating directions with the evacuated guests."

"Staff always friendly and helpful. breakfast was great and again staff very good"

"Was nice hotel and clean"

"The property is in need of a refurb as it is looking tired in places. Staff were helpful and polite. Outside seating was insuficient on this sunny weekend. Cooked breakfast was good but the continental (cheese & ham etc) was woefully poor. In the light of recent events the security was bad, entry to the rooms via lift and stairs was not controlled in any way so anyone could walk in off the street and have access. Location, location, location is the big plus for this hotel all in all a very enjoyable stay."