Ratings based on 525 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from England

Lovely traditional hotel

Posted 22-Nov-2016
Pros: The staff, the free mini bus and free phone
Cons: Some upgrading here and there needed but nothing major.
Location: About an hours walk from the train station There is big park with plenty of attractions on the doorstep including a zoo.
Extremely friendly, couldn't be nicer or more polite. Very impressed with their language skills and their willingness to host. Breakfast: I'm not very adventurous with food so I can't comment too much but there was a lovely selection and topped up regularly so nothing ran out. What I tried was lovely. The rooms are very traditional but very nice. Some features quite old, bathroom door was difficult to lock and unlock, you had to push on it quite hard. Thought I was locked it the first time I used it! Shower is nice although my other half complained it was too low down for him (6ft) as it was non movable he had to duck when he washed his hair! There were complimentary toiletries which was nice. My only big issue was the toilet seat was very narrow! I'm not a big person butd to lift it up so be comfortable! Couldn't get aircon to work but didn't really need it so didn't request it to be looked at (maybe they don't have it on in winter months) No English TV channels! Not something I should complain about but worth mentioning as I'm sure a lot of guests would appreciate a news channel or something. Some scratched, paint chipped and broken things her and there but nothing worth complaining about. Free mini bus was excellent idea! Although not advertised when I booked was a saviour! Free phone in rooms was fantastic. Meant we could have personal sat nav in Rome which is a great idea!
5out of 5
by A verified traveller from Neuenbürg

Hotel zum Wohlfühlen, Preis/Leistung stimmt

Posted 01-Nov-2016
Pros: Die ruhige, dennoch zentrale Lage und der Shuttleservice
Location: Nähe Piaza del Popolo
Wir, Familie mit 4 Personen waren 5 Tage in Rom, hatten 2 Doppelzimmer mit Verbindungstür. Gemütliches, schickes Hotel mit freundlichem Personal, genau das Richtige für ein Kurzurlaub. Ruhige Lage, zentral aber nicht mitten im geschehen. Hotel bietet einen tollen Shuttleservice hin- und zurück (alle 30 Min, am WE reserviert man seine Wunschuhrzeit besser vor, da sehr viel los ist) zum Piaza del Popolo an, von woraus man sofort in der Stadtmitte oder an der Metro ist. Zimmer/Bad sind sauber und gemütlich. Rezeption hatte immer ein offenes Ohr, das Abendessen im Restaurant sah gut aus und abends kann man in einem Lounge Bereich noch gemütlich Drinks zu sich nehmen. Reichliches Frühstücksbuffett, von Cerealien, Ei, Speck, Würste, Kuchen, Obst, Säfte, Wurst Käse, Joghurt etc. alles vorhanden und schmackhaft. Wer daran etwas auszusetzen hat, dem ist nicht zu helfen ;-) Wenn wir nochmal nach Rom kommen, buchen wir sicher wieder hier!
5out of 5
by A verified traveller from Oxfordshire, UK

A Quality Hotel in a Rome Suburb

Posted 29-Oct-2016
Location: You really need to use the free minibus to Flaminio and Piazza Del Popolo for restaurants if you are not going to eat in the hotel in the evening.
This is a very pleasant hotel, not a large chain or high density hotel. It is a bit out of the way located in a residential suburb but that makes it very quiet at night. The staff are in the main very friendly and helpful and greet you warmly most of the time. The room was well appointed and clean. The free use smartphone and the free minibus service to Flaminio/Piazza Del Popolo were both excellent services that we made good use of. Breakfast offered a fairly wide choice, although some were at additional cost. I would certainly use this hotel again if we are ever in Rome again.
5out of 5
by A verified traveller from Rom

Posted 19-Oct-2016
Pros: Totalintrycket. Ordning och reda. Personalen
Location: Finns inget, inom promenadavstånd, att göra i området.
Bra hotell. Trevlig personal. Bra shuttle-trafik Rummet väldigt trångt. Hotellets läge, väldigt ocentralt
4out of 5
by A verified traveller from Kleve

Städtereise, Kurzurlaub

Posted 17-Oct-2016
Pros: Das kostenlose Handy für Gespräche innerhalb von Italien, Navigation und Internet zum mitnehmen (für Tipps und Anforderung des Shuttles)
Cons: Ein Deutsche Fernsehsender währe schön.
Location: Etwas oberhalb von Rom, aber durch den Shuttle konnten alle Sehenswürdigkeiten ohne Probleme erreicht werden.
Die Lage des Hotels ist etwas außerhalb, aber durch den kostenlosen Shuttle Service alles sehr gut zu erreichen. Zu Fuß kommt man durch einen wunderschönen Park nach ca 20 Min. oberhalb der Spanischen Treppe aus. Das Hotel ist für einen Kurzurlaub sehr gut geeignet und besonders das Frühstück war sehr gut. In der Nähe sind mehrere Bars, Restaurants oder Pizzerien vorhanden. Das Personal ist sehr freundlich und hilfsbereit und immer bemüht alle Wünsche zu erfüllen.
4out of 5
by A verified traveller

Posted 13-Oct-2016
A few problems with the room. Shower curtain was very old and made room smell moldy! Shower head was loose and sprayed water all over room! Sink was plugged and did not drain. Other than these few items we enjoyed the Hotel.
5out of 5
by A verified traveller from Israel

For what we paid we got a luxury hotel.

Posted 18-Sep-2016
Pros: Everything.
Great hotel. Good staff, had everything we needed for a really cheep price. Was in a great location for my business trip.
5out of 5
by A verified traveller from Derbyshire England

Excellent Hotel

Posted 07-Sep-2016
Thank you to the Duke Hotel for helping to make our trip to Rome amazing. The hotel is very nice the staff are helpful, the rooms are very clean and the restaurant is excellent. The shuttle bus which runs every half an hour is very handy it takes you to the nearest piazza (which is lovely itself) and from there you can make your way to all the other sites in Rome. You do have to book a place on the bus in advance but you can ring up and usually get a place within the hour. We would definitely stay at this hotel again and recommend it to friends and family.
1out of 5
by A verified traveller

I got video for the hotel.tirble

Posted 28-Aug-2016
Nothing compares to the add and promotions. Staff very unhelpful.sweeming pool is a lie.bathrooms filthy.superior room no balcony and very small.transportion is terrible. And they come up with €550 Minnie bar( superior rooms come with complimentary Minnie bar as advertised).lost my phone within the hotel facinty no help at all. Smells of racial inequality.teribale teribale . I will never use exipdia again.no help what's so ever.
5out of 5
by A verified traveller from Nordrhein-Westfalen

Tolles 4-Sterne Haus

Posted 18-Aug-2016
Pros: Es passte einfach alles. Super Preis-/Leistungsverhältnis.
Cons: Der Shuttle-Service reicht in Spitzenzeiten nicht aus.
Location: Nördlich der Innenstadt in Flaminio in einer reinen Wohngegend. Unternehmen kann man in der direkten Umgebung nichts. Shuttleservice wird angeboten.
Wir waren jetzt zum fünfzehnten Mal in Rom. Dieses Hotel war das Beste, das wir bisher hatten. Großzügige und gut ausgestattete Zimmer (sogar ein 2,20 m Bett für mich als 1,95 m Mensch), große geschmackvoll eingerichtete Lobby, nettes und aufmerksames Personal, sehr ruhige Lage, für italienische Verhältnisse super Frühstück. Alles in allem ein tolles, sehr professionell geführtes Haus. Einziger Wermutstropfen: Die Anbindung an den öffentlichen Nahverkehr. 500 m Fußweg bis zur Bahnstation kann man aber verkraften, wenn man einigermaßen gut zu Fuß ist. Außerdem bietet das Hotel einen Shuttle-Service zur Innenstadt an. Man muss sich aber rechtzeitig anmelden, wenn das Haus gut belegt ist.