We were booked into the Marcella from June 7-June11th. On June 8th my husband became ill and on June 9th, we contacted the front desk, asking for a Doctor to be sent to our room. This was done promptly and later that day a Doctor arrived.
Unfortunately my husband needed to be hospitalized, thus we needed to extend our stay. I did not know how long he would be in hospital, so each day the staff made arrangements to ensure I had a room for the night. One evening, the hotel was booked and they made arrangements for me to go to another hotel, telling me to return the next day. This went on for 7 nights, until we were able to fly home to Canada. I am not sure how I would have survived this ordeal without their assistance and concern for us .Every staff member I had contact with were excellent. However I would be remiss, if I did not give an extra shout out to Alexandra (front desk), Russell (porter) and Daler and Salvatore( bar and restaurant). Thank you to everyone at the Marcella Hotel for making a horrible situation bearable.
The hotel was lovely and clean. The beds were comfortable, I know this because during our stay I slept in 5 different rooms! It is well situated in the heart of Rome. Also the staff are very knowledgeable, with answers to all of my questions. We highly recommend the Marcella Hotel.
***I hope the staff get to see this review.