Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board
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Reviews of Roma Castle Termini

Roma Castle Termini
Via Principe Amedeo, 331, Rome

Reviews

6.0
Rating 10 - Excellent. 3 out of 32 reviews" "
Rating 8 - Good. 11 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 6 out of 32 reviews" "
Rating 2 - Terrible. 7 out of 32 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

3.4/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel don’t come here
This was by far the worst hotel I have ever been at. The owners were aggressive and rude, they didn’t change any of the towels or bed sheets for our entire stay (4 days). They didn’t provide us with any shampoo or body wash. They charged us double the city tax fees that we were told we were going to pay on arrival without an offical receipt.
Stayed 4 nights in Nov 2023

2/10 Terrible

Nicole

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel yet
Me and two others stayed in one room for over a week Overall: HORRIBLE 1) they never changed our sheets or pillow cases 2) had to ask for a change of towels and toilet paper even though the cleaner was in our room every day just to remake the bed using dirty sheets 3) when asking for more toilet paper they would only give us one roll for three people for the rest of our stay( which was 4 more days) 4) the owner was beyond rude to us upon arrival 5) old cigarettes could be found in the corners of the room and near the mini fridge 6) mold/mildew in the shower and mini fridge 7) men with keys tried to enter our room at 22:30 (10:30pm) without our permission When I asked the owner about it he refused to respond SCARY 8) beyond sketchy area -100/10
Stayed 7 nights in Aug 2023

2/10 Terrible

Julio

Stayed 3 nights in Jun 2023

2/10 Terrible

Adrian

Stayed 4 nights in May 2023

8/10 Good

Hugo

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It is not signed and it is jot a hotel as it appears on this site. To start with, the reception was not in tbe building had to wait about 15mins for him to come and let us in, asked for a double bed and they told me the next day it will be sorted but during our stay of 5 days it was never done and since there was no reception, i couldn't bother to call and ask for this over the phone. On the other hand the cleaning lady was very helpful during our stay.
Stayed 5 nights in Nov 2022

2/10 Terrible

Adekunle shamson

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Apaporn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
it’s about 8 minutes walk from termi station in Roma , so it’s very easy to walk about in Roma ,if you are looking for the budget hotel so this is the ideal one .
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very good stay ,the service was excellent and the receptionist Rasul was really helpful from the time we checked In to the time we checked out.
Stayed 7 nights in Oct 2019
Response from Rush on 16 Nov 2019
Thank you for taking the time to review and send us your feedback after your recent stay at Guest house castle. We are delighted to read that you had a pleasant stay with us. We do hope to welcome you back to our hotel in the future.

10/10 Excellent

Agnieszka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Rome, very supportive service and great communication. Highly recommend
Stayed 3 nights in Sep 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Fine
Fine place for the price, but nothing special. It was clean and convenient.
Stayed 2 nights in Jul 2019
Response from Rush on 25 Aug 2019
Thank you so much for taking the time to provide such kind feedback of your recent stay with us. We strive to achieve the highest standards to make your experience memorable. I am delighted to hear that you enjoyed all aspects of your stay and your kind words are truly appreciated by all of us. We shall be hoping to see you very soon!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Sep 2017

4/10 Poor

Tom, United States

Disliked: Cleanliness, property conditions & facilities, room comfort
Guest House Castle is no castle!
The description of the facility amenities on the booking website was grossly exaggerated and misleading. Our 3-night stay turned out to be an unpleasant surprise. We were given a different room for each of the 3 nights we booked and paid for online 2 months prior to our arrival. For the first night, we were put in a sub-standard room on an upper floor that was desperately in need of repair, in fact in a hazardous condition with unsightly exposed wires connected to the inoperable window air conditioning unit and an unhinged towel rack dangling from the bathroom wall. On the second day upon returning from our outing, we found that the room we stayed the night before had new occupant and our belongings have been moved to a nearby storage room. We were then given a room on the lower floor that just became available. This room had a double bed without a headboard or a refrigerator. The bed was next to a window within earshot of the neighoring units across a rundown courtyard so small that conversation, noise of cooking and dishwashing activities can be heard loud and clear throughout the evening. For the 3rd night stay, upon returning from our outing, we were surprised once again to find that our belongings have been moved to another room on the same floor. This time it was a decently furnished room overlooking the street half a floor below, with a window heavily guarded by security-bar and interior shutters. Too bad this room was not available for our entire stay.
Stayed 3 nights in May 2017

8/10 Good

Snehal

Liked: Staff & service, room comfort
Good for short stay
Stay was OK just because of proximity to central station

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hostel in the centre
Very nice hostel right in the middle of all. Practically walking distance from all the goodies

6/10 Okay

JOSE NOEL, US

Liked: Staff & service, room comfort
The hotel is easy to reach. The front desk manned by Rashel is very helpful with directions, advice and things to do. He communicate well with English. There's no 24 hour person in the front desk but Rashel waited for us close to midnight when we check in.

4/10 Poor

Natalia

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Too crappy for expensive price
Check in only till 11 pm and i had to call receptionist to his number because he wasnt even in reception. That was the only time i saw him in my 4 days. Internet didnt work for 2 days and they didnt change our towels or made the bed.
Stayed 3 nights in Jun 2023

8/10 Good

Gisel

Liked: Cleanliness, room comfort
La ubicación es buena cerca de termini, donde salen todos los autobuses hacia el centro. Nosotros llegamos con el último vuelo sobre las 12 de la noche, pues sin decirlo en ningún lado nos cobraron 20€, por estar fuera de su horario de recepción, tanto fue así que en los tres dias que estuvimos no había nadie en recepción. Nosotros cuando llegamos solicitamos Transfer al aeropuerto y que nos guardaran la maletas hasta la hora de irnos al aeropuerto, pues allí no había nadie para hacer el check out, cansados de esperar nos fuimos y dejamos las llaves en la mesa de recepción. Por tanto, el servicio 0, no existe, la habitación limpia aunque solo funcionaba 1 enchufe de los 3 que habían para poder cargar el móvil.
Stayed 3 nights in Sep 2021

2/10 Terrible

Vasile

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Teribil
Stayed 7 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bohužel nedoporučuji
Ubytování bylo velkým zklamáním. Postele velmi nepohodlné, rozbité záchodovém prkénko, soukromí/odhlučnění žádné - cokoli se řešilo jinými hosty/personálem na recepci (chodbě) bylo slyšet a věřím že i naopak...hlavně zamrzí když se obsluha s někým hádá ve 21:00. Naopak musím pochválit každodenní úklid, to je bohužel jediné :( POZOR: recepce není otevřena dle otevíracích hodin (spíše o dohodě) pokud se i přesto pro toto ubytování rozhodnete, doporučuji zavolat den dopředu a dohodnout příjezd.
Stayed 3 nights in Feb 2020

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy muy poco recomendable
En general muy desagradable! No nos cambiaron las toallas en 3 días, ruido insoportable afuera hasta las 2 de la madrugada que se escuchaba desde la habitación. Muy poca higiene en el baño, no había papel del wc y el que había el primer dia estaba empezado. No teníamos fundas en las almohadas! No nos hicieron la cama el segundo día. Nos tuvimos que ir a otro hotel al tercer dia por la mañana porque era penosa la estancia, y encima nos cobraron dos veces, una a la llegada y otra al cabo de dos dias, que nos cargaron en la tarjeta que pusimos en la reserva. El día que decidimos irnos le pregunté si nos iba a devolver la tasa municipal de las dos noches que no íbamos a hacer allí y me dijo que solo la del último día, la tasa eran 3’50€/noche x persona, éramos dos y me dio 10€ en vez de 7€ para que no me fuese descontenta😂 como si eso compensara todo lo demás. En fin un auténtico desastre.
Stayed 4 nights in Oct 2019
Response from Rush on 27 Oct 2019
Grazie per aver dedicato del tempo per rivedere e ricevere il tuo feedback dopo il tuo nuovo soggiorno con noi. Siamo delusi nel sentire che le strutture non hanno soddisfatto le vostre aspettative in questa occasione. Speriamo di ricevere il benvenuto nel nostro hotel alla prossima.

8/10 Good

Lilia Etel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación cerca de la estación ,no había personal por la mañana temprano ni a partir de las 18:00 como para poder evacuar dudas los dos primeros días no hubo artículos de limpieza en el baño tuvimos que dejar una nota para que los dejen
Stayed 5 nights in Oct 2019
Response from Rush on 16 Nov 2019
Thank you for taking the time to review and send us your feedback after your recent stay at Guest house castle. We are delighted to read that you had a pleasant stay with us. We do hope to welcome you back to our hotel in the future.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Ibamos 5 personas y a 2 nos deribaron a otro motel porque no tenian la habitación. Al irnos tuvimos que dejar el dinero de las tasas con una nota porque no aparecia el de la recepcion. No limpian las habitaciones al dia. No hay productos de higiene. Y no sigo porque esto seria muy largo.
Stayed 3 nights in Sep 2019
Response from Rush on 5 Oct 2019
Thank you for taking the time to review and send us your feedback after your recent stay with us. We are disappointed to hear that the facilities did not met your expectations on this occasion. We do hope to welcome you back to our hotel in the future.

8/10 Good

SEONYOUNG

Liked: Cleanliness, property conditions & facilities, room comfort
음 안좋은거 없었음 저렴한가격에 진짜 좋은데서 묵은듯 ! 다음에 와도 또 올 의향있음 벌레도 없고 이불 깨끗하고 침대도 좋고 화장실까지 좋았음 다만 4박이었는데 화장실 휴지가 너무 부족해서 메세지 보냈는데 답장도 없이 휴지 못받아서 개인거 써야했음 첫날 점심 지나서 놀러 나가려고 씻고 있는데 문 몇번 두드리는 소리 들렸다가 대답 안하니 열쇠로 따고 들어옴 청소하시는 분이 .. 그래서 청소 안한다고 말씀 드렸더니 4일 내내 쓰레기통도 안비워주심 쓰레기통 비워달라고 휴지 달라고 메세지 보냈는데 씹힘 원래 4일 내내 원래 청소를 안해주는건지 그럼 첫날 문은 왜 따고 들어온건지 ..
Stayed 4 nights in Aug 2019
Response from Rush on 5 Oct 2019
Thank you so much for taking the time to provide such kind feedback of your recent stay with us. We strive to achieve the highest standards to make your experience memorable. I am delighted to hear that you enjoyed all aspects of your stay and your kind words are truly appreciated by all of us. We shall be hoping to see you very soon!

8/10 Good

Diego, Valladolid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación limpia, cama cómoda, baño correcto. Bien comunicado y cerca de monumentos importantes. Lo malo, el ruido de las habitaciones de alrededor se oye un poco, pero nosotros no tuvimos problemas para dormir.
Stayed 4 nights in Jan 2018
Response from Rush on 21 Jan 2018
Gracias por tu estadía. Espero verte de nuevo.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
One night stay
The location was convenient next to the Termini but still it was quite hard to find since there were no signs on the street. The room was nice and clean except for the bathroom being worn out and with no soap. The staff was very friendly and helpful.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Det var ok om man tänker bara sova över...
Stayed 4 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bij aankomst rond 18:00 was er niemand in het guesthouse aanwezig. Na een telefoontje waren ze echter bijzonder behulpzaam en flexivel. De kamer zelf was netjes, de hygiëne in met name de badkamer scoort geen voldoende. De buurt, het ligt op loopafstand van Termini, maar voelt niet heel prettig aan. Het is alleen een plek om te slapen. Wel is er gratis Wifi en de gastheer was bijzonder vriendelijk en behulpzaam. Voor mensen met een beperkt budget en een flexibele houding als reiziger is het een prima plek. Voor de kritische toerist zou ik aanraden toch iets meer geld uit te geven voor een hotel met iets meer service. Maar wij hebben het er alles bij elkaar verder goed gehad, als slaapplaats.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Süßes kleines Hotel in zentraler Lage
Das Guest House hat 5 Zimmer in einem normalen Wohnhaus. Handtücher werden gestellt, es gibt einen Föhn und W-Lan. Wir wurden unheimlich freundlich in Empfang genommen. Die Ecke ist von der Lage her ideal (direkt am Termini), leider ist es dadurch nachts etwas lauter (was uns aber nicht gestört hat). Das Preis-Leistungsverhältnis ist über die Maßen gut! So günstig ein ordentliches Zimmer zu bekommen hätte ich nicht vermutet. Wir waren alles in allem sehr zufrieden.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OTTIMO AFFITTACAMERE
Abbiamo soggiornato 2 notti dall'11 ottobre al 13 ottobre in camera matrimoniale. Camera pulita e confortevole. I proprietari sono molto gentili e disponibili. La stanza è molto grande. Tra i vantaggi vi è la presenza del wifi e consentono di lasciare i bagagli il giorno della partenza in modo da sfruttare sino all'ultimo il soggiorno. Consigliato.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

arzio, 18013 diano marina

Disliked: Staff & service, property conditions & facilities, room comfort
sono rimasto 2 notti e alla reception abbiamo trovato uno studente straniero che non ha saputo darci alcuna informazione