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Rating 10 - Excellent. 54 out of 110 reviews" "
10 - Excellent
54
Rating 8 - Good. 41 out of 110 reviews" "
8 - Good
41
Rating 6 - Okay. 6 out of 110 reviews" "
6 - Okay
6
Rating 4 - Poor. 5 out of 110 reviews" "
4 - Poor
5
Rating 2 - Terrible. 4 out of 110 reviews" "
2 - Terrible
4
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Armando
Travelled with family, Travelled with family and small children
The property is new, everyone professional and friendly.
The a mall close by and a great restaurant as well.
Armando
Stayed 1 night in May 2024
Response from Hampton by Hilton Rome East on 18 May 2024
Dear Armando,First of all we would thank you very much for choosing Hampton by Hilton Rome East for your last stay in Rome and for leaving a review.We are glad to read that your stay has been satisfactory and comfortable: we really appreciate your great words dedicated to the hospitality and professionality of our staff: our priority is definitely to take care of the guests, and make their stay in our Hotel as comfortable and pleasant as possible, to make it up to their expectations, desires and needs and we are very happy we achieved it.We thank you again for this important feedback, which represents a satisfaction for the team and its lovely work with Guests.We really hope to see you soon for your next travel in the Eternal City! Kind Regards,Elisa,HBH Team
Gentile Andrea,La ringraziamo per aver scelto Hampton by Hilton Rome East per il Suo recente soggiorno a Roma e per aver condiviso con noi il Suo punteggio. Le opinioni dei nostri Ospiti sono fondamentali per valutare la qualità dei servizi offerti.Siamo lieti di constatare che il Suo soggiorno sia stato piacevole e confortevole e ci auguriamo di aver soddisfatto a pieno le Sue aspettative. Condivideremo con tutto il Team il Suo feedback e ci auguriamo di poterLa ospitare nuovamente nella nostra struttura.Cordiali Saluti,Chiara, HBH Team
Response from Hampton by Hilton Rome East on 21 Mar 2024
Dear John,It’s a pleasure to read your comment and we thank you very much for the time you spent.We are happy to hear that your stay at Hampton by Hilton Rome East was satisfactory. Your comments will be shared among our Team and Hotel Management.We appreciated your great evaluation and we really hope you will come back for your next visit in the Eternal City! Best Regards,Elisa,HBH Team
Response from Hampton by Hilton Rome East on 24 Feb 2024
Dear Mauro,First of all we would thank you very much for choosing Hampton by Hilton Rome East for your last stay in Rome and for taking part of your time to leave a review. We are very glad to see that your stay at our Hotel has been satisfactory and comfortable: our priority is definitely to take care of the guests, and make their stay in our Hotel as comfortable and pleasant as possible, to make it up to their expectations, desires and needs and we are very happy we achieved it. We thank you again for this important feedback, which represents a satisfaction for the team and its lovely work with guests. We really hope to see you soon for your next travel in the Eternal City! Best regards, Elisa, HBH Team
The hotel is at the Hampton standard and the rooms are comfortable and clean. The surrounding park can be a relaxing space and the parking availability is a big plus.
Andrea
Stayed 2 nights in Jan 2024
Response from Hampton by Hilton Rome East on 18 Jan 2024
Dear Andrea,Thank you for finding the time to review Hampton By Hilton Rome East.We are glad you had a memorable stay with us. It is always nice to receive comments like yours in order to show the team how they are doing.Amazing to see you loved the comfort and cleanliness of our rooms, the surronding natural area and the free parking of our Hotel.Thank you again for your lovely words and we really hope you will be able to stay with us soon in the future.Best Regards,Elisa,HBH Team
The staff was simply amazing. We enjoyed our stay very much!
Vera
Stayed 2 nights in Oct 2023
Response from Hampton by Hilton Rome East on 22 Oct 2023
Dear Vera,First of all we would thank you very much for choosing Hampton by Hilton Rome East for your last stay in Rome and for taking part of your time to write a review: a very important tool to know and understand the perception of Guests about the Hotel and its amenities.We are very glad to read that Your stay at our Hotel has been satisfying and comfortable: our priority is definitely to take care of the guests, and make their stay in our Hotel as comfortable and pleasant as possible, to make it up to their expectations, desires and needs and we are very happy we achieved it.We appreciate very much your words dedicated to the Hotel and its amenities and we thank you again for this important feedback, which we will share it with the whole Team.We really hope to see you soon for your next travel in the Eternal City!Best regards,ElisaHBH Team
The location of the property is not an easy feature of it. It's located in Rome east, far away from any of the mani turist attarctions. Even away from good dining. Perhaps it'd better to advertise the hotel as a business traveller location.
Wilson
Stayed 1 night in Oct 2023
Response from Hampton by Hilton Rome East on 22 Oct 2023
Dear Wilson,It’s a pleasure to read your comment and we thank you very much for the time you spent.We are happy to hear that your stay at Hampton by Hilton Rome East was satisfactory. Your comments will be shared among our Team and Hotel Management.We appreciated your score and we really hope you will come back for your next visit in the Eternal City!Kind Regards,ElisaHBH Team
Crew were friendly and prompt. The hotel was very clean and updated. Breakfast was the best! We all enjoyed the food. Restaurant that is walking distance in the premise was great.
Charissa
Stayed 3 nights in Oct 2023
Response from Hampton by Hilton Rome East on 13 Oct 2023
Dear Charissa,First of all we would thank you very much for choosing Hampton by Hilton Rome East for your last stay in Rome and for taking part of your time to leave a review: a very important tool to know and understand the perception of Guests about the Hotel and its amenities.We are glad to read that Your stay at our Hotel has been satisfying and comfortable: our priority is definitely to take care of the guests, and make their stay in our Hotel as comfortable and pleasant as possible, to make it up to their expectations, desires and needs and we are very happy we achieved it.Thank you again for this important feedback, which represents a satisfaction for the team and its lovely work with guests: it is from comments and reviews like yours that we are able to understand and evaluate the overall perception of quality of our services.We really hope to see you soon for your next travel in Rome.Best regards,ElisaHBH Team
Great service from staff. Clean, quiet, comfortable, well kept up, and parking.
Larry
Stayed 1 night in Sep 2023
Response from Hampton by Hilton Rome East on 6 Oct 2023
Dear Larry,It’s a pleasure to read your comment and we thank you very much for the time you spent.We are happy to hear that your stay at Hampton by Hilton Rome East was satisfactory. Your comments will be shared among our Team and Hotel Management.We appreciated your great evaluation and we really hope you will come back for your next visit in the Eternal City!Best Regards,Elisa,HBH Team
The hotel staff is really good, knowledgeable, and knew english well. Our issue was with our room and its location. We were next to the lobby so it was noisy all the time and hard to sleep at jight and then sleep in the morning as you could hear everyone's conversations and people running in the halls. The pillows and bed were also extremely uncomfortable. Besides this thebstaff did a grest job cleaning the room was a decent size.
caitlin
Stayed 4 nights in Jun 2023
Response from Hampton by Hilton Rome East on 8 Oct 2023
Dear Caitlin,Thank you for choosing Hampton by Hilton Rome East for your recent stay in Rome and for spending your time to complete the Hilton survey: This helps us to monitor suggestions, productive feedback and to improve our services. Your comments are important to us.We are sorry if your stay has not been satisfactory and comfortable at all: Your feedback will certainly be very useful to define areas and services on which we could improve, to be able to offer a service that will be able to satisfy the expectations and needs of Guests.We have read your comments with most interest, and shared them with the team for our review and action planning. We also would thank you for the words about the Team who, with pleasure, welcomed and supported you throughout your stay: our priority is to take care of our Guests, in order to make their stay as pleasant as possible and up to their expectations and needs.Please rest assured that we do understand your expectations when staying in our hotel and that we do our utmost to provide the best service to all our guests.We hope to see you soon in our Hotel for your next visit in the Eternal City.Kind Regards,Elisa HBH Team
Response from Hampton by Hilton Rome East on 31 May 2023
Gentile Nunziatella,Ci teniamo innanzitutto a ringraziarLa per aver soggiornato presso Hampton by Hilton Rome East e per aver speso del Suo tempo a lasciare una recensione.Siamo spiacenti che il suo soggiorno non sia stato pienamente soddisfacente; i suoi commenti saranno sicuramente molto utili per noi per valutare le aree su cui migliorare e offrire un servizio all'altezza delle aspettative di chi ci sceglie.Condivideremo con tutto il Team il suo commento e le Sue segnalazioni, in modo che il suo soggiorno futuro sia migliore e rispondente alle aspettative.Ci auguriamo di poterLa presto ospitare a Roma.Cordiali Saluti,Elisa Hampton by Hiton Rome East
Very nice and friendly workers. I was able to sleep peacefully. Nice area . Thank you
Norka
Stayed 1 night in May 2023
Response from Hampton by Hilton Rome East on 31 May 2023
Dear Norka,Thank you for finding the time to review Hampton By Hilton Rome East.We are glad you had a memorable stay with us. It is always nice to receive comments like yours in order to show the team how they are doing.Amazing to see you loved the Hotel and its amenities and we thank you for the comment about the Team: it is always grateful to be mentioned in feedback like yours.Thank you again for your lovely words and we really hope you will be able to stay with us soon in the future.Best Regards,ElisaHampton by Hilton Rome East
The receptionist Isabelita is very helpful. She give suggestions that will ease my day and more enjoyable to make me come back here again. Thank you.
Ma Lina
Stayed 3 nights in Mar 2023
Response from Hampton by Hilton Rome East on 4 Apr 2023
Dear Mrs. Lina,Thank you for finding the time to review Hampton By Hilton Rome East.We are glad you had a memorable stay with us. It is always nice to receive comments like yours in order to show the team how they are doing.Thank you for the comment about the Team, who with big pleasure welcomed and supported you through your stay: our priority is taking care of our Guests, making their stay as pleasant as possible, in order to satisfy all their needs and expectations and we are happy we succeded. Thank you again for your lovely words and we really hope you will be able to stay with us soon in the future.Best Regards,Elisa PezzottaHampton By Hilton Rome East
Response from Hampton by Hilton Rome East on 7 Jan 2023
Dear Douglas,Thank you for finding the time to review the Hampton by Hilton Rome East.We are glad you had a memorable stay with us. It is always nice to receive comments like yours in order to show the team how they are doing.We hope to have you back in the future.Best Regards
10/10 Excellent
Ahmed
10 Dec 2022
Ahmed
Stayed 1 night in Dec 2022
Response from Hampton by Hilton Rome East on 20 Jan 2023
Dear Mr. Alsalman,Thank you for choosing Hampton by Hilton Rome East for your stay in Rome and for your review post stay.We are very glad to see your precious evaluation, and that our services satisfied all of your needs and expectations. We want that guest live a memorable experience, that’s why we try our best to satisfy all your requests and we are very happy we succeeded. Hope to see you soon in our Hotel.Best regards,ElisaHampton by Hilton Rome East
Excellent property and staff. Only complaint is the breakfast items that are supposed to be hot never are hot. Our last morning, we had an early flight, so we’re there when breakfast opened, and the eggs were still cold. So as long as you do not bother with the (not) hot breakfast items and stick to the other choices, all will be great.
The staff was very sweet. The lady at the reception was friendly and helped us around. Best part was we needed someone to wake us up for our flight at 2 am and the guy at the reception came all the way up and knocked on our door until we woke up!!
The only bad thing about the hotel was that there were hundreds of frogs all around the hotel and I’m scared of frogs and I don’t want to step on them. They were not inside the hotel but there were a lot outside and that was scary
Verified traveller
Stayed 3 nights in Jun 2022
6/10 Okay
Konstantinos
13 Jun 2022
Liked: Property conditions & facilities
Cleaning stuff without wearing masks! - so the question is how do you ensure there is no covid-19 transmission among staff and guests
Receptionists and @ Breakfast they were wearing to be fair (all time)
THE HOTEL WAS A GOOD FAMILY HOTEL , COMFORTABLE & FRIENDLY STAFF AT RECEPTION HELPFUL , THE BFAST WAS BASIC BUT ADEQUITE , THE ROOMS ARE CLEAN WHEN YOU FIRST ARRIVE M BUT AFTER THAT , EACH DAY IT DOESNT GET AS CLEANED AS THEY SHOULD , ALSO THE HOTEL IS OUT OF TOWN , SO A CAR IS NEEDED TO GET AROUND , BUT THERE IS A MALL RIGHT NEXT TO THE HOTEL , WHICH IS CONVENIENT FOR FOOD & SHOPPING ETC
I had an amazing experience, they saved us from having to stay in a terrible place in Rome of which we had to checkout of after just checking in, the reservation I made immediately after online less than an hour prior to arrival to the Hampton worked out great.
Verified traveller
Stayed 3 nights in Oct 2019
6/10 Okay
Voyce
Travelled with family
21 Jun 2019
Liked: Cleanliness
The young lady who checked us in I think her name was Atlia was kind from beginning to end. The biggest problem was every morning around 3 a.m. We would start to smell a sewage order that would last until maybe 6 a.m. Very disturbing.
Voyce
Stayed 7 nights in May 2019
Response from Hampton by Hilton Rome East on 24 Aug 2019
Dear Voyce,
We are happy to notice that you have appreciated our staff. We always do our best to make our Guest comfortable.
We are very sorry about the inconvinient, we will take the opportune action to avoid any future lack of this kind of service.
Kindest Regards,
They were great! At first, they couldn’t find my Expedia reservation. But it didn’t stop them from checking me in. They later called Expedia and got it all straightened out. We ended coming back for another night in the middle of our trip. Every single staff member was sooooo accommodating. I can’t thank them enough!
The hotel was a great deal for Rome but the location is remote (which accounts for the value) and not reachable by public transportation. Even taxis would not service the hotel unless originating from the Train station.
The hotel is in new condition, the room was beautiful with comfortable beds. There is no minibar in the room. The service was excellent and very helpful. The breakfast was fantastic. We eaten one evening in the hotel restaurant and it was very bad decision, the food was not testy and expensive. The local neighborhood is industrial area and nothing to find there. You Must have a car or a taxi to get to city. Very close to the Autostrada of Rome.
Lee
Stayed 2 nights in Sep 2018
Response from Federico on 2 Nov 2018
Dear Lee,
It’s a pleasure to read your comment and we thank you very much for the time you spent.
We are happy to hear that your stay at Hampton by Hilton Rome East was satisfactory. Your comments will be shared among our Team and Hotel Management.
We appreciated your great evaluation and we really hope you will come back for your next visit in the Eternal City!
Best Regards,
Federico Rossi
Guest Service Supervisor
Hampton by Hilton Rome East
Viale Marisa Bellisario 300
Rome, 00155
Italy
Dear Anonymous,
Thank you for finding the time to review Hampton By Hilton Rome East.
We are glad you had a memorable stay with us. It is always nice to receive comments like yours in order to show the team how they are doing.
Amazing to see you loved our gluten free meals, location and comfortable beds!
Thank you again for your lovely words and we really hope you will be able to stay with us soon in the future
Best Regards,
Hampton by Hilton Rome East
Viale Marisa Bellisario 300
Rome, 00155
Italy
2/10 Terrible
Jonathan, California
18 Mar 2018
Disliked: Staff & service
Middle of no where Rome
So I booked this hotel based on cost and brand name. What a mistake. The location is in a run down industrial area that has no service to the city center. Plan on 50€ one way taxi trips as the hotel does not have any sort of shuttle service.
For this reason we cut our stay short only to find out that Cheaptickets booked the room through Expedia instead of handling the reservation themselves. Expedia has a no refund policy that is different than Cheaptickets or Hilton. So We are out $550.
As it stands Cheaptickets is claiming the hotel refuses to give the refund. The hotel says Expedia forbids the refund, but if I had booked directly with them they would happily give the refund.
Very frustrating situation.
Jonathan
Stayed 8 nights in Mar 2018
4/10 Poor
Verified traveller
4 Jan 2018
Liked: Cleanliness, staff & service
It is a decent place to stay in. Not many amenities and a secluded location
Verified traveller
Stayed 3 nights in Dec 2017
Response from Hampton by Hilton Rome East on 16 Jan 2018
Dear Guest,
We appreciate the time you have taken to leave your review about your recent stay at The Hampton by Hilton Rome East.
We are happy to hear you have enjoyed your stay with us and are completely confident you have taken advantage of the essential amenities that we offer to all our guests such as complimentary Wi-Fi, buffet breakfast, parking, fitness centre, LCD TVs with 85 national/international channels as well as USB plug and tea and coffee amenities in our bedrooms.
The hotel is right at the exit of GRA highway and easily connected with Florence, Milan and Pescara, that is ideal for guests who wish to travel across the country by car or coach.
We hope we will be able to welcome you back at The Hampton by Hilton Rome East in the near future.
Kind regards,
Hampton by Hilton Rome East
Kind regards,
Hampton by Hilton Rome East
Response from Hampton by Hilton Rome East on 12 May 2024
Gentile Marco Ignazio,La ringraziamo per il tempo dedicato ad aver lasciato una recensione, uno strumento molto importante per conoscere la percezione dell'albergo e dei servizi da parte dei nostri clienti.Siamo molto lieti di constatare che il Suo soggiorno presso Hampton by Hilton Rome East sia stato piacevole e confortevole e ci auguriamo di aver a pieno soddisfatto le Sue aspettative.Condivideremo con tutto il Team il suo punteggio e la soddisfazione dimostrata: sarà gratificante per tutti sapere che il lavoro svolto è fatto nel migliore dei modi e sarà una esortazione a fare sempre del nostro meglio, per rendere ogni soggiorno unico ed indimenticabile.Sperando di poterLa ospitare nuovamente a Roma porgo,Cordiali Saluti,Elisa,HBH Team
8/10 Good
Angela
Travelled with partner
19 Mar 2024
Liked: Staff & service, amenities
Si está muy bien solo q deben de poner un transporte al centro en la mañana no se 9am y de regreso en la tarde del centro al hotel no se 6 pm algo así ya q x el transporte nos gastamos como 200 euros de 3 días entonces yo sugiero eso poner una combi o colectiva
Angela
Stayed 3 nights in Mar 2024
Response from Chiara, HBH Team on 24 Mar 2024
Estimada Angela,Gracias por Su tiempo para dejar un comentario sobre Su estancia en nuestro Hotel, que es muy importante para nosotros para conocer la percepción del Hotel por parte de nuestros huéspedes. Estamos muy contentos de ver que haya disfrutado de una estancia agradable y esperamos haber cumplido con sus expectativas.Consideraremos su comentario en relación con el transporte público, para poder ofrecer un servicio que sea capaz de satisfacer las expectativas de quien nos elige.Con la esperanza de poder acogerle de nuevo en Roma, le saludamos cordialmente. Chiara,HBH Team
Response from Hampton by Hilton Rome East on 31 Jan 2024
Dear Bumsik,Thank you for choosing Hampton by Hilton Rome East for your last stay in Rome and for spending your time in writing a review in order to share your concerns on with us. We are very glad to read that Your stay at our Hotel has been satisfying and comfortable: our priority is definitely to take care of the guests, and make their stay in our Hotel as comfortable and pleasant as possible, to make it up to their expectations, desires and needs and we are very happy we achieved it.We thank you again for this feedback and we really hope to see you soon for your next travel in the Eternal City! Best regards, Elisa,HBH Team
Response from Hampton by Hilton Rome East on 31 Jan 2024
Gentile Roberto,La ringraziamo per aver scelto Hampton by Hilton Rome East per il Suo ultimo viaggio a Roma e per la Sua recensione, uno strumento molto importante per conoscere la percezione dell'albergo e dei servizi da parte dei nostri Ospiti. Siamo molto lieti di constatare che il Suo soggiorno sia stato piacevole e confortevole e ci auguriamo di aver a pieno soddisfatto le Sue aspettative e necessità: la nostra priorità è quella di prenderci cura di tutti i nostri Ospiti, è per questo che facciamo del nostro meglio per soddisfare tutte le vostre richieste ed esigenze e siamo molto felici di esserci riusciti. La ringraziamo ancora per il Suo feedback, che condivideremo con tutto il Team del Ricevimento: sarà gratificante per tutti sapere che il lavoro svolto è fatto nel migliore dei modi e sarà una esortazione a fare sempre del nostro meglio, per rendere ogni soggiorno unico ed indimenticabile. Ci auguriamo di poterLa ospitare nuovamente come nostro gradito Ospite per il Suo prossimo soggiorno a Roma. Cordiali saluti,Elisa,HBH Team
8/10 Good
Nicola
21 Jan 2024
Nicola
Stayed 1 night in Jan 2024
Response from Hampton by Hilton Rome East on 31 Jan 2024
Gentile Nicola,La ringraziamo per aver scelto per il suo recente soggiorno a Roma Hampton by Hilton Rome East e per il tempo dedicato a lasciare una recensione, uno strumento molto importante per conoscere la percezione dell'albergo e dei servizi da parte dei nostri clienti. Siamo felici di constatare che il Suo è stato un soggiorno piacevole e confortevole e ci auguriamo di aver a pieno soddisfatto le Sue aspettative. Condivideremo con tutto il Team il suo feedback e la soddisfazione dimostrata.Sperando di poterLa ospitare nuovamente a Roma porgo, Cordiali Saluti, Elisa,HBH Team
El hotel bueno, limpio. Muy acogedor. El personal, muy atenta. Pero, el desayuno muy pobre. Lo siento.
Maria
Stayed 4 nights in Jan 2024
Response from Hampton by Hilton Rome East on 30 Jan 2024
Estimada Maria,Gracias por su feedback para su ultima estancia en nuestro Hotel, muy importante para conocer la percepción del hotel y los servicios de nuestros Huespedes.Estamos muy contentos de ver que ha disfrutado de una estancia agradable y cómoda y esperamos haber cumplido plenamente con sus expectativas. En cuanto al desayuno, le informamos que en nuestro Hotel sigue todos los Standard Hampton, incluyendo fruta fresca, yogur, mermeladas, miel, parte fría salada con jamón, queso, parte caliente salada con huevos, salchichas, tocino, patatas y parte dulce con cruasanes, Donut, pastel de tarta. Compartiremos con todo el equipo su puntuación y sus recomendaciones, consideradas por nosotros como una fuente de crecimiento y mejora continua para ofrecer un servicio a la altura de las expectativas de quienes nos eligen. Esperamos poder alojarte de nuevo en nuestro Hotel para tu próximo viaje a Roma. Saludos cordiales, Elisa HBH Team
Es buena opcion y cumple con el perfil de la cadena
Jesus
Stayed 1 night in Dec 2023
Response from Hampton by Hilton Rome East on 20 Dec 2023
Estimado Jesus,, Muchas gracias por elegir Hampton by Hilton Rome East para su última estancia en Roma y por dejar una review, muy importante para conocer y entender la percepción de los Huéspedes sobre el Hotel y sus comodidades. Estamos muy contentos de leer que Su estancia en nuestro hotel ha sido satisfactoria y cómoda: nuestra prioridad es sin duda cuidar de los huéspedes, y hacer su estancia en nuestro hotel lo más cómodo y agradable posible, para que sea hasta sus expectativas, deseos y necesidades y estamos muy contentos de haberlo logrado.Agradecemos mucho sus palabras dedicadas al hotel y sus comodidades y le agradecemos de nuevo por este importante feedback, que vamos a compartir con todo el equipo.Realmente esperamos verte pronto para su próximo viaje en la Ciudad Eterna! Saludos cordiales, ElisaHBH Team
Response from Hampton by Hilton Rome East on 20 Dec 2023
Dear Kimberley,First of all we would thank you very much for choosing Hampton by Hilton Rome East for your last stay in Rome and for taking part of your time to write a review.We are very glad to read that Your stay at our Hotel has been satisfying and comfortable: our priority is definitely to take care of the guests, and make their stay in our Hotel as comfortable and pleasant as possible, to make it up to their expectations, desires and needs and we are very happy we achieved it.We really hope to see you soon for your next travel in the Eternal City!Best regards,ElisaHBH Team
Response from Hampton by Hilton Rome East on 5 Dec 2023
Gentile Roberto,La ringrazamo per aver scelto per il Suo recente soggiorno a Roma Hampton By Hilton Rome East e per aver lasciato una recensione.Siamo molto lieti di constatare che il Suo soggiorno sia stato piacevole e confortevole e ci auguriamo di aver a pieno soddisfatto le Sue aspettative e necessità. La ringraziamo ancora per il Suo feedback, che condivideremo con tutto il Team del Ricevimento e ci auguriamo di poterLa ospitare nuovamente come nostro gradito Ospite per il Suo prossimo soggiorno a Roma.Cordiali saluti,Elisa HBH Team
Response from Hampton by Hilton Rome East on 23 Nov 2023
Gentile Giuseppe,Ci teniamo a ringraziarLa per aver scelto per il Suo recente soggiorno a Roma Hampton By Hilton Rome East e per aver lasciato una recensione.Siamo molto lieti di constatare che il Suo soggiorno sia stato piacevole e confortevole e ci auguriamo di aver a pieno soddisfatto le Sue aspettative e necessità. La nostra priorità è quella di prenderci cura di tutti i nostri Ospiti, è per questo che facciamo del nostro meglio per soddisfare tutte le vostre richieste ed esigenze e siamo molto felici di esserci riusciti.La ringraziamo ancora per il Suo feedback, che condivideremo con tutto il Team del Ricevimento: sarà gratificante per tutti sapere che il lavoro svolto è fatto nel migliore dei modi e sarà una esortazione a fare sempre del nostro meglio, per rendere ogni soggiorno unico ed indimenticabile.Ci auguriamo di poterLa ospitare nuovamente come nostro gradito Ospite per il Suo prossimo soggiorno a Roma.Cordiali saluti,Elisa PezzottaGuest Service AgentHampton by Hilton Rome Eastelisa.pezzotta@hilton.com
Response from Hampton by Hilton Rome East on 11 Nov 2023
Gentile Cristian,Ci teniamo a ringraziarLa per aver scelto per il Suo recente soggiorno a Roma Hampton By Hilton Rome East e per aver dedicato parte del Suo tempo a lasciare una recensione.Siamo molto lieti di constatare che il Suo soggiorno sia stato piacevole e confortevole e ci auguriamo di aver a pieno soddisfatto le Sue aspettative e necessità.La ringraziamo ancora per il Suo feedback, che condivideremo con tutto il Team del Ricevimento: sarà gratificante per tutti sapere che il lavoro svolto è fatto nel migliore dei modi e sarà una esortazione a fare sempre del nostro meglio, per rendere ogni soggiorno unico ed indimenticabile.Ci auguriamo di poterLa ospitare nuovamente come nostro gradito Ospite per il Suo prossimo soggiorno a Roma.Cordiali saluti,Elisa PezzottaGuest Service AgentHampton by Hilton Rome Eastelisa.pezzotta@hilton.com
Response from Hampton by Hilton Rome East on 13 Oct 2023
Gentile Roberto,Ci teniamo a ringraziarLa per aver scelto per il Suo recente soggiorno a Roma Hampton By Hilton Rome East e per aver lasciato una recensione, uno strumento molto importante per conoscere la percezione dell'albergo e dei servizi da parte dei nostri Ospiti.Siamo molto lieti di constatare che il Suo soggiorno sia stato piacevole e confortevole e ci auguriamo di aver a pieno soddisfatto le Sue aspettative e necessità.La ringraziamo ancora per il Suo feedback, che condivideremo con tutto il Team del Ricevimento: sarà gratificante per tutti sapere che il lavoro svolto è fatto nel migliore dei modi e sarà una esortazione a fare sempre del nostro meglio, per rendere ogni soggiorno unico ed indimenticabile.Ci auguriamo di poterLa ospitare nuovamente come nostro gradito Ospite per il Suo prossimo soggiorno a Roma.Cordiali saluti,ElisaHBH Team