Daily buffet breakfast (EUR 10 per person)

Reviews of Fragrance Hotel St. Peter

3 out of 5
Fragrance Hotel St. Peter
Via Monte del Gallo, 36, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 390 out of 775 reviews" "
Rating 8 - Good. 311 out of 775 reviews" "
Rating 6 - Okay. 56 out of 775 reviews" "
Rating 4 - Poor. 11 out of 775 reviews" "
Rating 2 - Terrible. 7 out of 775 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Daven

Travelled with family, Travelled with partner
Liked: Staff & service
Convenient location, with walking distance to various restaurants, cafes, grocery store, pharmacy etc. Cleanliness needs improvement. A dirty towel was lying on the ground in the public staircase early in the morning, and it was still there when we returned late in the afternoon. We also did not get room cleaning and the towels we left on the floor were not replaced. We were asked around 2:00 pm if we wanted room cleaning. When we said yes, they said actually that's not possible because the cleaning staff are almost done their shift.

10/10 Excellent

Israel, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Third time staying at this property and each time is awesome ! Staff and location are perfect, breakfast is good as well and they are always happy to help. The property also has a luggage storage if you are flying late and the distance to the Vatican is only minutes walk !! If you want to stay close to the Vatican this is your best choice !
Stayed 3 nights in Oct 2023

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to Trains,Metro and walking to everything ( you walk a lot ) so 20 min walk to metro is easy. Breakfast was great! Staff was so helpful and did a great job. I would stay again
Stayed 3 nights in Sep 2023

10/10 Excellent

Abhijeet, Cupertino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Vatican, on-site parking, great dining options nearby.
Stayed 1 night in Apr 2023

10/10 Excellent

Dorothy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
While in a residential area, the hotel was well cared for, convenient to the Vatican area, and staff were very helpful.
Stayed 2 nights in Oct 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff - very friendly and helpful! Lovely breakfast with a great view.
Stayed 2 nights in Oct 2022

8/10 Good

Carolina

Stayed 4 nights in Oct 2022

10/10 Excellent

Gregory

Stayed 1 night in Sep 2022

10/10 Excellent

rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ♥️♥️♥️
Stayed 2 nights in Sep 2022

8/10 Good

Wilfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very nice
Stayed 4 nights in Jul 2022

10/10 Excellent

Zhiwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quite place!
Stayed 2 nights in Jun 2022

10/10 Excellent

Daphné

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and helpful. My stay was just great at Fragrance
Stayed 4 nights in May 2022
Response from Valeria Bruno, PR Dept. on 15 Jun 2022
Thank you Daphnè!

10/10 Excellent

Chandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Vatican City, friendly staff, cute clean rooms.
Stayed 2 nights in Apr 2022
Response from Liliana on 30 May 2022
Thanks Chandi :)

8/10 Good

mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where lovely and the place kept very clean. However the walls are paper thin you can hear everyone in every room . I was even woken up by sex noises. The rooms where uncomfortably small i stayed for 3 weeks then moved to a bigger hotel. Closer to St Peters and half the price. I think if the price was halfed it would of been a good choice but for what they charge it isnt worth it and you cam get far far better for less money
Stayed 21 nights in Mar 2022

4/10 Poor

helena

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
N8ce hotel , clean , but annoyed they had canclled booking for the weekend without.contacting me , so could only offer 2.of the 3 night stay so no point unpacking or getting confortable coz we had to move, breakfast is miserable, no dining or bar , close to vatican city so good to see that area rome is so big and spread out so i imagine all hotels are far away from.something , so bring walkimg shoes or use transport ,
Stayed 3 nights in Apr 2022

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2021

10/10 Excellent

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
great place , friendly staff, extra clean
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Stephany, California

Travelled with partner
Liked: Staff & service, amenities
I made a mistake to stay in the basement where no light cane in . We overslept and loose track of time of how dark it was , specially with the jet lag coming from California . We had to start setting alarmas after our second night . Also I had hives all over my back , arms and hands which was very weird because my husband didn’t had any . Although we saw a bug in the room behind the chairs . Staff was very friendly .
Stayed 6 nights in Sep 2019

10/10 Excellent

Ines, Prague

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, safe and quiet place. The room was very clean and the staff were very friendly and helpful, recommended for family with children, close to the train, bus and metro station
Stayed 3 nights in Aug 2020
Response from Liliana on 10 Oct 2020
Thank you so much Ines for your kind words. We are really happy to read you liked your experience at Fragrance Hotel :) Greetings from all of us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good hotel and Good service. Next to the station Roma S.Pietro. Near the Vatican. Breakfast should be better, but this is Covid-19 situation now...
Stayed 3 nights in Aug 2020

8/10 Good

Carena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scammed by hotels.com
I wish I could have stayed at hotel but due to extenuating events: a pandemic, I was unable to make trip. I purchased non-refundable reservation in December 2019 before anyone knew that we would be facing a global pandemic. Hotels.com has not been forthright in dealing with me to give me a refund. They claim to call hotel but no one answers when they call. When I call hotels, they do answer. My flight from California to Italy was canceled. European Union does not allow US citizens to enter country so unless a paddle my way from California to Italy and enter illegally there was no way I could make it to hotel. Hotels.com is being very deceptive in their effort to deal with customers in my situation. I suppose a call to Better Business Bureau and reaching out to California State Attorney General is what I will have to do. Never again will I have anything to do with hotels. Com!
Stayed 1 night in Jul 2020

2/10 Terrible

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sad.
Check in was fast and Clerk was knowledgable as well as friendly.
Stayed 1 night in Jan 2020
Response from Valeria B. PR Dept. on 15 Jan 2020
Dear Jacqueline, we read positive words in your feedback but a very low ranking.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and accomodating. The property is clean close to everything
Stayed 4 nights in Jan 2020
Response from Valeria B. PR Dept. on 15 Jan 2020
Thank you!

10/10 Excellent

Cora, Toronto,Ontario Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was so convinient to go to St.Peter Basilica
Stayed 9 nights in Dec 2019
Response from Valeria B. PR Dept. on 15 Jan 2020
Thank you Cora!

8/10 Good

Petya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location of the hotel - 10mins by walk from the Vatican and 20mins from Rome city center. The hotel room was half way under the ground which was not mentioned during the booking so was a bad surprise, but overall the stay in the hotel was pleasant. There is no lobby bar or restaurant in function yet.
Stayed 3 nights in Dec 2019
Response from Valeria B. PR Dept. on 15 Jan 2020
Dear Petya, thank you so much! Rooms are 1 floor upper the street level. Windows are at time high but the rooms we assure you are not underground! :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Valeria B. PR Dept. on 15 Jan 2020
Thank you!

10/10 Excellent

Dana, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities
I was allowed to check in early, which was great since my flight was overnight and I was exhausted. It’s a very nice hotel. Kind of a strange place for a hotel. The neighborhood is mostly residential and it’s hard to find. The area at first glance looks almost dangerous, but quite the opposite. It was a very nice location. A short walk to St. Peter’s Square. The inside of the hotel was very nice and the staff was friendly. Although I couldn’t get one of the desk staff to understand that the A/C didn’t work in my room. He finally gave up and told me to open the window. All in all, I highly recommend this hotel.
Stayed 5 nights in Dec 2019
Response from Valeria B. PR Dept. on 15 Jan 2020
Thank you so much Dana!

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019
Response from Thank you on 19 Dec 2019
Thank you.

8/10 Good

Anders Groth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019
Response from Valeria B. PR Dept. on 19 Dec 2019
Thank you

10/10 Excellent

Rima, Granada Hills, CA 91344

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It 's a cute boutique hotel with very good customer service. The staff was very helpful and caring. They served a good breakfast in the morning.
Stayed 4 nights in Nov 2019
Response from Valeria B. PR Dept. on 19 Dec 2019
Thank you so much Rima, We hope to see you soon again!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stay for two nights and everything was over our expectations, friendly Staff beautiful place
Stayed 2 nights in Nov 2019
Response from Valeria B. on 2 Dec 2019
Thank you ! Valeria B. PR Dept.

10/10 Excellent

Dafina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Very friendly and accomodating. We arrived in the hotel before the check in time and the room was ready. We didn't have to wait at all.
Stayed 1 night in Nov 2019
Response from Valeria B. on 27 Nov 2019
Thank you so much Dafina, we hope to see you soon. Best regards

6/10 Okay

Joao&Rebecca, England

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was very clean, room are spacious, very good size rooms. Staff friendly. The major issue with this hotel have very thin walls, you can literally hear everything. Horrible nights of sleep we could hear people next room having shower, using toilet and much more. So that was a big people because was impossible to have a good night sleep. This is a reason that we will not stay there again
Stayed 4 nights in Oct 2019
Response from Valeria B. PR Dept. on 19 Dec 2019
Dear Joao&Rebecca, we are surprised of your review, and very sorry for your experience. We are very attentive to our Guests needs so we would have been very happy to chenge your room if you reported the situation about your next door room. Your comfort is our priority. So hoping you'll give us another chance for your next trip in Rome. Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the bed. The rest was fine. Rome is amazing. The hotel is closed to the metro and the Vatican City. I’ll be back if they change the bed haha.
Stayed 2 nights in Nov 2019
Response from Valeria B. on 27 Nov 2019
Thank you Anonymous!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, lovely staff and lovely room, can't say anything more
Stayed 4 nights in Nov 2019
Response from Valeria B. on 27 Nov 2019
Thank you !

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
They serve a nice breakfast and we found the staff very friendly and helpful. The bath was a death trap. Very deep and slippery with nothing to hold on to. Not good for seniors
Stayed 2 nights in Nov 2019
Response from Valeria B. on 2 Dec 2019
Dear Anonnyous, thank you for your kind words. About the death trap if we knew you felt it that way we could assign you a different room with a different bathroom. Wehave baths and showers and we could have move you easily if we knew you felt this way. Hoping to see you soon again. Best regards

6/10 Okay

Noah, Portugal

Liked: Cleanliness, staff & service
Like: walking distance to St Peter's Square, helpful staff, very good pastries/bread at breakfast Disliked: noise, very small room with little space to move,
Stayed 1 night in Nov 2019
Response from Valeria B. on 2 Dec 2019
Thank you Noah. We are happy you liked our Hotel for its services. Our rooms are actually bigger than italian/european stadards. Best regards

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from Valeria B. on 2 Dec 2019
Thank you ! Valeria B. PR Dept.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, good breakfast, polite staff. Although the location is kind of difficult to find and the entrance is not obvious, it is near the basilica in a walking distance.
Stayed 1 night in Nov 2019
Response from Valeria B. on 27 Nov 2019
Thank you !

10/10 Excellent

Wilsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Was very pleased with our stay. Rooms were large and clean. Staff were very friendly and hospitable. Location close to everything. Would stay there again next time we visit. Highly recommend.
Stayed 4 nights in Oct 2019
Response from Valeria B. on 27 Nov 2019
Thank you Wilsa. See you soon! Best regards.

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Valeria B. on 2 Dec 2019
Thank you ! Valeria B. PR Dept.

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019
Response from Valeria B. on 27 Nov 2019
Thank you!

8/10 Good

John, Regina, Saskatchewan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Large room for European standards Convenient continental breakfast
Stayed 5 nights in Oct 2019
Response from Valeria B. on 27 Nov 2019
Thank you John. We hope to see you soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic place to stay in Rome. Our room was gorgeous. Modern, clean and with its own balcony (unexpected!) with a view of St Peter's Basilica. We paid extra for breakfast (8euros) which was perfectly adequate. Gorgeous kind lady serving breakfast every morning and Lorenzo at reception was super courteous and helpful. First day we walked everywhere from the hotel (15 mins to the Vatican - amazing) and the following day we caught the bus to the Colosseum (1.50 euros) from main road outside hotel. Lovely simple restaurant 5 mins from the hotel. Very reasonable, full of Italians and excellent food. We will be back to stay here for sure.
Stayed 3 nights in Oct 2019
Response from Valeria B. on 27 Nov 2019
Thank you for you time Anon, we are very Happy you liked your experience. So we wait for your return!

6/10 Okay

Verified traveller

Travelled with partner
Although the room and the environment is clean and tidy but the Internet in our room number 423 was in fact very bad. We reported but nothing was done.
Stayed 3 nights in Oct 2019

10/10 Excellent

DR, UK

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff, good to recommend. Convenient yo visit Vatican
Stayed 4 nights in Oct 2019
Response from Valeria B. on 27 Nov 2019
Thank you DR

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fragrance Hotel St. Peter
The hotel was clean and the staff was inconsistent. There was one person, she was great and went above and beyond. The location was not what I had expected.
Stayed 8 nights in Oct 2019

10/10 Excellent

poonam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE THIS HOTEL! READ FOR AN HONEST REVIEW
First off, i do not write reviews, but this place is WONDERFUL. i cannot say enough about it. This is the one hotel that i would have gladly stayed at longer. You feel at home here, the rooms are spacious, you do not feel like you are in a time capsule. i think one of my favourite things about this place is their terrace. It is at the back of the hotel and welcoming, my husband and i enjoyed meeting many other guests sitting back here. The breakfast is amazing, the views from the terrace at the top where breakfast is, WOW.. it is exactly what you see in the photos. Out of all the hotels we stayed in italy while travelling, this was the best, if you need a snack they have an area with drinks and food for a cheap price. The best thing was that there is a microwave at the main floor to warm up your left overs. The room was great, shower was wonderful, and the full window that opens up you truly experience the area that you are in. Stay here, trust me. It really is a hidden gem, the morning receptionist called a taxi for us whenever we asked for one and it came within 4 minutes, other hotels would tell you that they cannot get in touch with one, or it is too busy to do so. t
Stayed 3 nights in Oct 2019
Response from Valeria B. on 27 Nov 2019
Dear poonam thank you so much :) We really appreciate your time. Looking forward your return.