Front of property

Reviews of Best Western Hotel Piccadilly

4 out of 5
Best Western Hotel Piccadilly
Via Magna Grecia 122, Rome, RM

Reviews

8.2

Very good

Rating 10 - Excellent. 159 out of 527 reviews" "
Rating 8 - Good. 254 out of 527 reviews" "
Rating 6 - Okay. 96 out of 527 reviews" "
Rating 4 - Poor. 13 out of 527 reviews" "
Rating 2 - Terrible. 5 out of 527 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Darrell

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Abdullah

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Sandra, FONTANA

Travelled with partner
Liked: Cleanliness, staff & service
This property is not located near anything to see for a tourist. There is a bus stop across the street that takes you to the colosseum which was nice. Some food/restaurant options within walking distance.
Stayed 2 nights in Sep 2023

2/10 Terrible

Gopi, Arlington

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Will never stay here again! Uncooperative staff, aging infrastructure, tiny bathrooms and dirty beds make for a perfect disaster recipe. The thermostats were so archaic that their own staff couldn’t figure out how to work them and we had to wait for two hours before someone figured out how to turn the AC on! The headboards were dirty and full of oil stains from previous occupants!! The bathrooms are so tiny that you could hit your head against the sink while getting up from the toilet or bump your elbows again IST the wall while drying yourself after a shower!!! We had booked two triple rooms and asked for adjacent rooms as we were one family - they said they would try to. The staff never told us they only had one triple room on each floor and that it would be impossible to get two rooms on the same floor - we were forced to downgrade one of the rooms so we could get rooms on the same floor but they forced us to pay for the rooms we originally booked saying it was our “choice” to be downgraded!!!! Terrible - please do yourself a favor and go to Hotel President which is barely a mile away from this one and is a much much better hotel.
Stayed 3 nights in Aug 2023

6/10 Okay

Farnoosh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was clean and the location was good
Stayed 2 nights in Jul 2023

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2023

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service
Good value for the price. It was our first trip to Rome and the staff were excellent. Breakfast service was great.
Stayed 3 nights in Jun 2023

8/10 Good

Ellise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Jul 2023

6/10 Okay

Blane

Liked: Cleanliness, staff & service, property conditions & facilities
When I made the reservation. I saw that the property was family friendly and had a laundry facility. With all the traveling we were doing, having a laundry facility was very important at that moment.

6/10 Okay

Ioannis

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We were given a room in the 8th floor of the building. While the view was amazing from the room's windows, the room itself did not meet our standards and expectations. More specifically, the room's interior design was old and unattractive, and the spaces were inconvenient, except perhaps from the bathroom. The bed was uncomfortable and of low quality, while there were stains on the walls. The exterior of the room, i.e. the outer side of the windows and their sills were very dirty too. Its worst feature, though, was the fact that it was right next to the breakfast room and the room's door did not have any soundproofing. Hence, every day, we were forced to wake up around 6.30-7am due to loud noises from the breakfast area which continued until 10-11am. I believe the management should provide a clear warning before giving these rooms to travellers. On the bright side, breakfast had lots of options and all of them were fresh and delicious. The bathroom along with the supplied products and facilities (shampoos, hot water, towels etc.) was also fine. The location of the hotel is very convenient too, since the subway is very close (a few minutes walk), while one can also walk to the historical centre should they wish to do so (around 30mins walking distance).
Stayed 4 nights in Jun 2023

10/10 Excellent

Farouk Jean

Stayed 1 night in Jan 2023

6/10 Okay

TAR YAR

Liked: Cleanliness
Noise from the toilet
The sewage system needs a lot of improvement. When other rooms flush the toilet, I could hear from my bathroom the noise of the running water. I woke up several times at night because of that.
Stayed 2 nights in May 2022

4/10 Poor

todd

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
horrible stay seemed worse than a hostel. small in size barely functional windows, unprepared rooms, was a decent location is only positive.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable room, comfortable bed, nice balcony, bathroom, great service. Exceeded our expectations.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Average stay hotel
Very welcoming and kind staff at reception, was offered a bottle of wine at check-in on the house (gold exclusives), room was ok, bed was confortable. Parking will be an issue here as well as very limited breakfast offer
Stayed 1 night in Oct 2020
Response from Amedeo Carmignani on 3 Nov 2020
Thank you for shearing your experience with all other Expedia costumer . We are really glad to know that your stay was on a very good level. We are waiting to see you again here at Piccadilly as soon as possible. Kind Regards. Amedeo Carmignani Manager

8/10 Good

Ron, Stead End

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the checkin was very efficient and good looking
Stayed 1 night in Aug 2020

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 4 nights in Nov 2019

10/10 Excellent

Henriette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was happy and would stay again here
Nice facility it worked great for our needs of seeing Rome and the Vatican city. Maximilian or Max who work the front desk gave us great information and details on our map to get around Rome using public transportation if you want, which we did use the bus Because it picks you up right in front of the hotel and can drop you off too right in front of the hotel depending on which one you use it was very convenient for us to see all of Rome and make it to Vatican City.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Rome
This hotel is probably the best option for staying in Rome. Its location, size of the room, affordability and cleanliness are outstanding. We were able to walk everywhere we needed even though we had the option of the busses, taxis or subway right on our doorstep. The restaurants and shops in the area were fantastic. Having an affordable grocery store across the road made buying water and provisions for the day much easier and considerably cheaper than anywhere else. The bed was very comfortable and large. The lift to the room was a bit small, we couldn't fit out pram in, but the front desk unlocks the other larger lift for us to get to our room when required. The view from the breakfast room was amazing. There was scrambled egg and toast for those that wanted a warm breakfast and a nespresso machine for decent coffee. The front desk gave us a free map and gave us advise on restaurants. Their English was very good.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and nice. The rooms were extremely tiny and we could here all noises made by surrounding guests.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2019

4/10 Poor

Shreya

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is in a very nice and convenient location and the hotel staff is friendly. But that’s about it. Rooms are tiny, bathrooms are tiny. The hotel does not have a gym or restaurant. The elevators are tiny. The TV does not have any channels in English and no subtitles either. When you call the front desk they insist that there is one such channel in English, but alas it does not exist. They allowed me to check in early, that was a positive. Overall this hotel is not recommended for long stays I. E more than one day and definitely not a place for families with kids.
Stayed 1 night in Aug 2019

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay in Rome
was very nice. clean and roomy and close to all transportation and hotel desk services was very helpful. breakfast was awesome
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Svein Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service level and very clean!
I found the BW hotel Piccadilly to be surprisingly good, in very good condition and not to forget: very clean and hygienic. Very professional and service minded staff. Good breakfast too. Will absolutely stay again. Strongly reccomended.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central, has all necessities good service everything as stated staff amazing
Stayed 2 nights in Jul 2019

10/10 Excellent

ExpediaGoldPro, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to San Giovanni and Ri di Roma stations easy transit out of Rome traffic
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, comfortable room, first rate breakfast with view on top floor, and excellent local restaurant recommendations.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the hotel overall. The service was very good and it had what I needed. My only concern was that my room was very small - even though I was travelling alone!
Stayed 2 nights in Oct 2018

8/10 Good

Andy, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view from the breakfast room, rich breakfast, good noise reducing windows, variety of nice restaurants in the neighborhood, good connection to public transport
Stayed 4 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I liked the breakfast service and the cafeteria staff The cleaning crew was good The hotel front desk was a total disappointment and made me feel unwelcome The property feels dated Accessibility for people with disabilities is zero in this hotel
Stayed 10 nights in Sep 2018

8/10 Good

Verified traveller

Great staff, clean, modern, awesome breakfast!
This is a very nice hotel. It was clean and modern, and the staff was VERY attentive and accommodating. There is a nice lobby to hang out in, and the breakfast room is very nice. The complimentary breakfast was sensational! Eggs, bacon, meats, cheese, yogurt, variety of pastries, coffee, cappuccino, etc. The breakfast staff was great and the view of the city from the breakfast room is fabulous! The only negatives I would give this property, is that is not near all of the Rome attractions, it would be a 40 min. walk. However, there is a city bus #87 you can pick up in front of the hotel and it takes you right into the heart of everything. We took a cab to the Vatican one day and it was 20 Euros. To get to the elevator from the street, you do have to go up 6-8 stairs, so if you can't do stairs this is the hotel for you. The elevator was tiny, about 4'x4'. The beds were a little firm for my liking and the pillows were flat. I could have used a second pillow. We had a room with a balcony overlooking the street below and that was nice. The windows had automatic room darkening shades, which were awesome. I would stay at this property again.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

10/10 Excellent

richard, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is close to all attractions
Walking distance to most attractions, less than 10 minutes on the train to the Vatican @ €1.50 fare
Stayed 6 nights in Aug 2018

6/10 Okay

Grace

Disliked: Cleanliness, staff & service, property conditions & facilities
disappointed!!!!
Upon arrival hair was on the white sheets. Desk clerk at 1:30 am in the morning brought me sheets to change myself. He was apologetic . Upon departure the another front desk man was HORRIBLE! Rude when asked for the shuttle. I mention I needed the shuttle in the morning he said too late. In the morning he said “ Nobody does anything for free!
Stayed 4 nights in Jul 2018

8/10 Good

Mariana, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, very quiet. The hotel is in a safe area, away from the tourist area but with very easy access via metro. Personnel is very helpful.
Stayed 3 nights in Jun 2018

6/10 Okay

juju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Very comfortable bathroom. Nice staff. Very noise.
Stayed 1 night in Jul 2018

10/10 Excellent

Huw, Walsall.

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, close enough to San Giovanni tube station. Breakfast was cheap and good enough. Room was clean and the bed was soooooo comfy 😁👍
Stayed 3 nights in Jun 2018

8/10 Good

DAN, LONDON

Liked: Cleanliness, property conditions & facilities, room comfort
Good location and helpful staff
Stayed 3 nights in May 2018

8/10 Good

G, Rome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romsn Holiday
Nice hotel just out of the city with lots of good restaurants and cafes close by. The metro station was a short walk away giving excellent access to all the tourist hit spots.
Stayed 4 nights in Mar 2018

10/10 Excellent

Mark, St Austell, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities
a GOOD CLEAN AND FRIENDLY SMALL HOTEL
We had a really good stay in this small friendly hotel which was close to the tube station and most sites could be reached on foot if you like to walk. We clocked up 30 miles walking and covered most of the main sites in our time in Rome. Very well priced for Rome, and a little cheaper for going through Expedia. Our room was small but well appointed and clean. Would recommend....
Stayed 4 nights in Oct 2017

8/10 Good

Ahmed

Liked: Cleanliness
Stayed 2 nights in Oct 2017

10/10 Excellent

tony&liz, south wales uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel Piccadilly magna grecia rome
we have stayed in hotels all over the world this is up there as one of the best.Close to all tourist sights some within walking distance bus and subway stops almost at the door should you wish to use them the 2euro breakfast is excellent value for money we would recommend this hotel to anyone visiting rome.Liz&Tony Hixson.
Stayed 7 nights in Oct 2017

8/10 Good

Mario, San José, Costa Rica

Liked: Cleanliness, staff & service, room comfort
Good hotel, room bigger than others I stayed, good and low cost breakfast, about 5 minutes walk to metro station, you can find restaurants in the neighborhood and it is safe to walk late, to improve air condition because it makes noise, very nice staff they preparated breakfast to take away to the airport because we lived early,
Stayed 4 nights in Sep 2017