Exterior

Reviews of Best Western Cinemusic Hotel

4 out of 5
Best Western Cinemusic Hotel
Via Tuscolana 128, Rome, RM

Reviews

8.2

Very good

Rating 10 - Excellent. 122 out of 337 reviews" "
Rating 8 - Good. 141 out of 337 reviews" "
Rating 6 - Okay. 59 out of 337 reviews" "
Rating 4 - Poor. 13 out of 337 reviews" "
Rating 2 - Terrible. 2 out of 337 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Simon

Stayed 5 nights in Sep 2023

10/10 Excellent

Natasha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had the suite and the room was absolutely gorgeous! The Wi-Fi barely worked at all which was a little frustrating since we traveled from America and didn’t have cell service, but it was fine. The website also states it has laundry facilities, which is misleading because it does not nor so they actually provide laundry service. They outsource dry-cleaning but don’t advertise that in the fine print. It hard to get around in the area and the public transportation were all on strike so prepare extra money for Ubers and taxis because they are not cheap. But there are a lot of restarting in the area and a nice grocery store near by! However no microwave in the room.
Stayed 4 nights in Sep 2023

10/10 Excellent

warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel if you like to be a little way from the hustle and bustle. Staff super helpful and have the time and interest in helping you find not only great places to eat, but to show and help you plan your days out in this busy city. Staff amazing, room with a patio amazing. If I'm in Rome again then here is where I will stay. Thank you for making my wife and I stay in Rome great
Stayed 4 nights in Jun 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Aug 2023

10/10 Excellent

Alfonso

Stayed 1 night in Jun 2023

6/10 Okay

Calvin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Clean and safe solid 3 stars but not quite 4.
Overall clean and safe. Staff friendly. But definitely more of a 2.5 star max 3 as supposed to 4 stars.
Stayed 2 nights in May 2023

10/10 Excellent

Graeme Richard, Sunderland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in this hotel for 7 nights, very clean and comfortable rooms, friendly staff, quiet hotel away from all the busy roads. Definitely worth a stay

10/10 Excellent

Juliann

Liked: Staff & service, amenities, property conditions & facilities
What a hidden gem! Perfect if you’re driving around Rome (you can’t in the center). Lots of shopping, ten minute walk to San Giovanni.
Stayed 1 night in Nov 2022

10/10 Excellent

Sabina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bensyl is the best buffet breakfast lady at Cinemusic Hotel together with her assistant. Both are very welcoming! The reception staff is also very welcoming and accommodating.
Stayed 3 nights in Sep 2022

10/10 Excellent

Sabina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’re happy repeat customers. It’s home away from home for us.
Stayed 1 night in Sep 2022

8/10 Good

a

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a music theme decor. Located in a very quiet residential area. Too far from the heart of Rome for me personally to walk. There was a subway metro stop nearby but unused taxis as the metro is gross in Rome. Staff was very friendly. Loved the little rooftop hot tub which was cool water and refreshing in the hot weather at the end of a day exploring. Breakfast was pretty decent for Italy.
Stayed 2 nights in Aug 2022

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Cory

Stayed 1 night in Apr 2022

8/10 Good

Carlos

Stayed 2 nights in Apr 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stingy with their breakfast. Other than that it was a nice place to stay
Stayed 1 night in Dec 2021

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Just ok
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, knowledgeable & extremely helpful.
Stayed 2 nights in May 2021

10/10 Excellent

Helene R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel - would go back
Very comfortable hotel, it had the little details like slippers and hygiene kits; beds were very comfy. Good location near Piazza Re di Roma
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

JIM, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great clean room and clean building close to the metro. Breakfast is good will stay there again WiFi is free and works good
Stayed 5 nights in Oct 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is our pied-à-terre in Rome. It's our fifth stay in this welcoming hotel. The two Sebastianos, Alessandro and Demetri always greet us with smiles at the front desk and are very helpful. And Magdalena and Benzel are the wonderful buffet breakfast ladies.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent! Room was clean, spacious, staff were friendly and the room had good AC. Hotel is about 5min walk from subway station and 3 stops away from Roma Termini station. Would stay again.
Stayed 1 night in Sep 2019

8/10 Good

MO, Massachusetts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk was helpful. Rooms were comfortable. The jacuzzi was free however in order to turn the jets on in the jacuzzi you will have to pay for the jets.
Stayed 2 nights in Jun 2019

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
We loved our stay. The hotel was very clean and offered everything we needed. The air conditioning was essential super hot days in Rome. The location was fabulous with amazing restaurants all within walking distance. You do need to metro into City Center but the metro is very close.
Stayed 5 nights in Jun 2019

8/10 Good

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Gary, Santa Monica , CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a small hotel and they have done a lot with the space they have
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel
Awesome hotel near the sights. Staff are friendly and helpful
Stayed 2 nights in Oct 2018

6/10 Okay

Eric

Liked: Staff & service
Stayed 1 night in Oct 2018

10/10 Excellent

Sabina, Montreal, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After our fifth visit to Italy, this hotel has become our pied a terre. We have chosen a room whereby we are comfortable and very familiar. The staff is very welcoming. The breakfast has a wonderful choice and is abundant. The mattress is very comfortable and pillows are fluffy. There is a secluded lounge for the guests, a welcoming terrace from the breakfast room and a huge hot tub at the top of the building. This hotel is only 3 subway stops away from Roma Termina which is worth it. It is located in a neighborhood whereby you will enjoy where a real Italian community lives. My favourite grocery stores are Conad and an organic shop and where great gelato shops and restaurants are located. We return every year! Enjoy it if you can.
Stayed 3 nights in Sep 2018

8/10 Good

Monique, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel rooms are very small. There are no doors for privacy in the bathroom area especially for the showers. The lobby is very hot and hallsways as well. The breakfast was great and on a nice bright terrace.
Stayed 1 night in Sep 2018

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly
Stayed 3 nights in Aug 2018

8/10 Good

SM, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Quiet hotel in a quiet area. Very close to the metro and great food places with great suggestions by the staff.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern rooms
The is a modern hotel. Room was very clean, bed and pillows were very comfortable. The metro is within a 5 minute walk and very Rome attractions are within a 30 minute walk. Hotel is well kept and front desk staff if very helpful. I would stay there again.
Stayed 1 night in Mar 2018

10/10 Excellent

Coin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy chic hotel.
Lovely hotel with friendly staff. Very close to the Metro where you can visit all that Roma has to offer. Morning breakfast is very simple continental and what you would expect. The room was non smoking but had a very strong cigarette odour on arrival. We opened the balcony door on numerous occasions to air the room. Extractor fan in shower wasn't too good as the room would steam up very quickly. Ventilation wasn't too good either. We visited in January so I could only imagine during the summer. Regardless of the above minor critic, I would recommend this hotel for your stay in Rome.
Stayed 2 nights in Jan 2018

6/10 Okay

Kavi, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
Disappointed with the room size and amenities. Expensive for what the hotel has to offer. Staff are alright and try to help. I wouldn't stay here again and will try to look for other options next time I'm in Rome. Expected better standards from a best western. Our locker wasn't working upon arrival and we informed the reception. Someone came to repair it while all we wanted to do was rest a little after the journey.this could have been checked before the room was considered ready. Room was too warm and temperature control dial kept resetting to 25degrees even when we turned it down. Spoke to the reception and they explained it's centrally controlled and it can't be helped...
Stayed 1 night in Dec 2017

10/10 Excellent

Sabina, Montreal, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new pied a terre in Rome!
It took us 5 years to find an affordable hotel which ticks all of our boxes!
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Staff helpful ..hotel in excellent condition.
Stayed 4 nights in Sep 2017

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very good, service great, staff very friendly metro close by but not much else in the area and the beds were very uncomfortable
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Cinemusic Hotel!
Excellent service provided by staff!
Stayed 2 nights in Sep 2017

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Absolutely lovely stay. Breakfast was very impressive and would recommend staying here.
Stayed 3 nights in Sep 2017

6/10 Okay

Lori, port crane, NY

Liked: Cleanliness, room comfort
Metro is nearby
Hotel is modern but rooms are small, breakfast looked good but we did not have it. They had same items as other hotels we stayed at and wanted something different. They had fruit, cereal, eggs, bacon and more, the hotel was working on the water limes and it was supposed to be done during the day but when we returned we had no water. We had to call and they said it would be back at 1 am . Next day the other couple we traveled with had water leaking in the room. The staff member who checked us in was helpful but other evening staff was not. Hotel is not bad we just stayed at the wrong time. Cute place but very small.
Stayed 3 nights in Sep 2017

4/10 Poor

kurt

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2017

10/10 Excellent

Carmelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Beautiful Hotel modern decor, spotlessly clean, room serviced daily, all staff couldn't do enough to make your stay perfect. 1.5 miles to coliseum walkable, handy for supermarket and food houses, metro at end of street although it was closed for repair during our visit. Would highly recommend.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff made the difference
Demitris at the front desk made our stay extra special and enjoyable. Gracie
Stayed 2 nights in May 2017

8/10 Good

Andy, Worthing UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good location
This small hotel is in a quieter suburb just five minutes walk from the Re Di Roma metro station. This made it an ideal base for our week in Rome. It is only 24 euros for a 7 day adult Metro and bus pass, both busy but excellent services. There are is good mix of local shops and restaurants and a small playground if you are taking children. We ate locally at O' Sole 'e Napole good food, great value always full of local people. Allow a day for the Colosseum; even booking ahead the queues were long and we joined a tour group to save time then immediately went onto Palatine Hill and the forum which is also covered by the ticket. Go near any monument and you are besieged by tour group sales people offering ''skip the line services'' listen carefully There are meal options to suit all budgets and tastes. Speaking to people Rome is always busy so expect crowds especially at places like the Trevi Fountain We found very few public toilets when out and about

8/10 Good

Raymundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome
Room was clean and staf was friendly. Close to Meteo and train starion. Would stay again.

8/10 Good

Eann, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located within walking distance of metro station. Staff were patient and helpful.