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"The Hotel us in an excellent location, walkable in 3 to 4 minutes and you're in the centre of York. The recommendation forvthe QPark was excellent and about 6 minutes walk away from the Hotel and was very secure we also obtained a discount as we were staying at the Hampton by Hilton so for 34 hour parking £14 whish is grwat value for money for the centre of York. Hotel very clean facilities excellent, toiletries smelt amazing, buffet breakfast set us up for the day. My only one criticism was we had coffee in our room albeit only 2 servings each but we expected small packets of biscuits which have always been provided when we have stayed in other Hotels/B & B's having said that we would definately stay again. Thank you an amazing comfortable stay."

"Great hotel. The room numbering and layout is a little confusing as signage isn't great, but once you find your room no problems. I stayed in the North wing so it was a bit of a walk from reception."

"Excellent service Room very clean "

"Great location,room very spacious and tidy Floor boards creaky but it’s an old building so to be expected, don’t let that deter you from staying. We cannot comment on any other areas as we only stayed one night on route to the airport "

"We had our wedding reception in the Oak room for 75 guests. Everything from start to finish was perfect. The support from planning this from Emily, all the event setup on the day, the welcome drinks, food, bar And all Staff were exceptional. We all Had an amazing time - thank you very much! "

"Great location and really lovely staff so welcoming. Will be coming back! "

"Fabulous recent 2 nights stay at the Black Swan Inn . Food was excellent and the staff were friendly and very efficient . Our room was a lovely large space and a very big king sized bed which was extremely comfortable . We will definitely return . "

"Perfect location for a weekend break in York, onsite parking is a big plus point"

"Great from check in till check out. Breakfast buffet was lovely. Work going on, so a bit difficult to park, but we found a space. Short walk into the town with lots of places to eat with 5/10 minutes walk. Would book again when visiting Harrogate "