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"I booked a single room with twin bed but upgraded to a double bed and got a better room. The room itself was quite dark, except for first thing in the morning when the sun lit up the room and the bathroom, which was nice. The bedroom had only one central light (quite dark) and one bedside light, with no lighting over by the desk where the kettle/tea/coffee were, which was a little awkward. The bathroom was very nice, light, airy and spacious. The room itself was up and down a lot of stairs, along winding corridors with creaky floors, but the reason I chose this hotel was because it is hundreds of years old and has character, so I expected that! I was very disappointed with the internet, for a couple of reasons. One is that this is one of the few hotels I’ve stayed in recently that has open, unsecured internet, which is not good. The other is that it was very frustratingly intermittent and many everyday websites were simply not available, including the hotel’s own website! When I could get on a website or into my e-mails, one time it would be on and the next few minutes it would be off again, then back on, then off, even though it should me as still being connected!. Very frustrating. Perhaps this was because of the location of my room in the hotel and it being so old and having very thick walls? Anyway, I would recommend the hotel, as long as you know about the quirks. I liked the free parking and the hotel is located in nice private grounds, which is nice."

"I have been to this hotel a few times now and always found the staff friendly. This time round as i went with my family my mother with her walking stick "

"Great location and value for money. Comfortable clean rooms. Excellent breakfast. A little maintenance is needed in some areas "

"Breakfast was "

"Was our 3rd or 4th time staying. Car park good. Area around is lovely. Reception area is really nice. Room is clean, large. Bar food was good. Staff were good. Breakfast was okay - staff there were lovely. Pool, changing rooms are nice but steam room not working which was a shame. Welcome arrival from reception always seems lukewarm."

"Lovely hotel in Southport. Nice room and good breakfast. Only valet parking (£20) or street parking available thpugh"

"excellent relaxing family trip"

"Beautiful grounds. Room quiet, bed comfy. The staff were all friendly and helpful."