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"Excellent service, helpful staff, clean and modern rooms."

"Breakfast was really good with enough choice."

"I don’t usually post negative comments but feel on this occasion it’s require based on the room rate. Our room including bathroom was slightly tired and is in need of a refreshment and lacked your normal toiletries for this level of hotel. The mini fridge compressors was very loud and as such led to both nights of poor sleep, not ideal when you book a weekend away to recover. However, the main building was very beautiful and had a nice lounge to relax in the evening."

"Stunning communal spaces, stairs and bar. That staff are very courteous and helpful. You can even rent an umbrella. There is parking and it’s at the reduced rate of £22 if you pay at reception (£40 outside) Our room was a superior king but faced the station. BE AWARE that rear facing rooms get to hear the trains idle at the station for 15-30 mins at a time despite double glazing. A tip would be to master the air con before bedtime as it’s tricky to use (until you know how) and the rooms get quite warm without it."

"No food available in the evening."

"Excellent hotel, clean room with friendly and helpful staff. Would definitely stay again"

"A lovely hotel. Prime location on the river. Perfect for exploring York. Staff efficient and friendly. "

"Amazing hotel, very modern and spacious rooms! "

"Stay was brilliant staff are friendly and helpful our check in time was not until 3pm we arrived at 12pm they let us check in a few hours earlier "