Reception hall

Reviews of Mont Blanc Premium

5 out of 5
Mont Blanc Premium
Av. Maurilio Biagi, 1577 - Ribeirania, Ribeirão Preto, SP

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1001 reviews" "
Rating 8 - Good. 180 out of 1001 reviews" "
Rating 6 - Okay. 52 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alessandra

Stayed 1 night in Dec 2023

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Dec 2023

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

LUIZ

Stayed 1 night in Jul 2023

8/10 Good

monica

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 6 nights in Jul 2023

10/10 Excellent

Irineu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodations. Fair rates. Spacious room. Comfortable bed. Clean.
Stayed 1 night in May 2023

10/10 Excellent

Terrill

Stayed 1 night in Mar 2023

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2022

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

6/10 Okay

Celso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely is not a 5 stars, terrible mattress, not smart tv, low quality bedding. The room is big and clean. The employees are nice and pleasant and great breakfast.
Stayed 2 nights in Jun 2022

4/10 Poor

Paulo

Travelled with family
Disliked: Cleanliness, staff & service
A lot to be improved!
This is not a 5-star hotel, far from it. I could be one if improves a few items such as transparency on their early check-in policy (the manager Mara gave me a few inconsistent explanations on the policy and each one did not match the other). Not customer service oriented at all! If they want to reach a 5-star status, they should refer to the Ritz-Carlton customer policy. The rooms were not properly cleaned (please see attached photos) and in one of rarest nights that it is a little chilly in Ribeirao I reached out to the comforter in the closet, but felt old, gross and dirty (please see photo) and could not use it.
Comforter
Bedroom flooring
Foyer flooring
Bedroom flooring
Stayed 2 nights in May 2022

10/10 Excellent

Islam Luiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent service. I didn't like the bed, the mattress is old. I didn't like that they had only 2 pillows, the other two had covers of other material which I didn't find appropriate in this time of COVID infections. I didn't like the a/c location in the suite because it hit you directly when your in bed, there was no way to direct it otherwise.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very good hotel, great service, clean room and awesome breakfast.
Stayed 1 night in Sep 2021

10/10 Excellent

Edivaldo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to have a free car packing
Stayed 3 nights in Nov 2021

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pretende ser cinco estrelas mas o serviço é amador.
Stayed 1 night in Oct 2021

8/10 Good

Cassio Eduardo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Boa opção
Quarto espaçoso, limpo, banheiro espaçoso, boas toalhas, produtos de higiene de boa qualidade. Café da manhã completo, boas opções. O hotel fica em uma avenida importante porém onde motos passam fazendo bastante barulho. Localização boa, elevadores eficientes.
Stayed 1 night in Aug 2021

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My staying
I always staying at the hotel The valet parking needs improvements ..they should open the door for my wife First then Go to the driver ... asking to pay at the day we arrived doesn’t look good for a hotel 5 stars ... at New Year’s Eve very disappointed at the room doesn’t have iron ... we have to share the iron with other guests ... that’s was ridiculous. For hotel 5 stars ... in USA Ever hotel has iron in the room ... the cheapest hotel has ... how this can be a 5 stars hotel? Everything else was ok
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Excellent food options at the restaurant at the hotel.
Stayed 1 night in Mar 2021

8/10 Good

Luiz Henrique

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Dorival

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

2/10 Terrible

GB, Miami Beach

Business traveller, Travelled with group
Disliked: Staff & service
Untrained front desk personal. I felt in 1955 when checking out. Front desk young girl ask me to wait in order to house keeping check my room's mini bar to make sure I did not consume anything before I can leave the property. Just laugh and left the property. Unacceptable.
Stayed 1 night in Mar 2020

10/10 Excellent

Sebastian, San Diego Califórnia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, breakfast was super nice. Staff was fast and the food and coffee was great
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

10/10 Excellent

MiltonN, Boston, MA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location with plenty of parking, right out front. That's hard to find.
Stayed 1 night in Dec 2019

4/10 Poor

L

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
Room is nice and breakfast good. However, this time, all 4 lifts broke down at the same time and it took more than 12h to fix them. I was staying on the 13th floor and was definitely not counting on this. The stairs we needed to use were very dirty and dark and when I checked out nobody was capable of apologising for the inconvenience or anything. Very disappointing
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff. Breakfast is WONDERFUL. Will come back again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, close to the airport, top service and staff.
Stayed 1 night in Jun 2019

8/10 Good

WENZHI

Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurant, good location
In total, the experience is OK. The restaurant is good there too. But it is a little noisy in the room during night.
Stayed 2 nights in Dec 2018

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Great urban hotel. Good location. Very confortable, clean. The staff is very gentle all the time, since the parking driver until the room maker. Breakfast very well served.
Stayed 1 night in Nov 2018

10/10 Excellent

yioryos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, i had a small problem because hotels.com did NOT make clear the one /two person availability. I resolved the issue with manager. Excellent breakfast with nice music
Stayed 1 night in Oct 2018

10/10 Excellent

daSilva, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was 5 star. Staff was very helpful and multilingual. Rooms were fantastic, large, awesome sitting area, great shower, with water pressure to spare. The restaurant was without compare, buy the option with breakfast, you will not be sorry. we were only in town for one night, but wanted to stay longer just because of the hotel.
Stayed 1 night in Sep 2018

8/10 Good

Herve

Very nice business traveler hotel
Located close to the Highway-an easy access to travelers-Mont Blanc is a new hotel. Nice decoration, large and comfortable rooms. Very clean, great king sized bed. Delicious shower in a good bathroom. Great breakfast. The hotel has a pool but we did not use it. Only disagreable surprise is the hotel charges for parking and this is not clear on the booking. So add parking to the cost when comparing.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2018

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Excellent service by the reception staff. Very helpful when there was a communication problem with the taxi. Would not classify the hotel as 5 star. Room service very slow and nothing special.
Stayed 2 nights in Nov 2017

10/10 Excellent

Jose, Miami, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent .
Great Hotel. Awesome staff. Definitely will be back and recommend to everyone I can. Restaurant is very good.
Stayed 3 nights in Oct 2017

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and nice breakfast
Comfortable place with nice views, breakfast is also nice.
Stayed 3 nights in Oct 2017

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service , great hotel if you have to go to Riberao for business
Stayed 3 nights in Sep 2017

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
I travel frequently within Brazil, and this is one of the nicest hotels I have been to. Beautiful lobby, nice gym and pool area, room size is perfect...I was very pleased.

10/10 Excellent

Thiago Vinicius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de ótima estrutura, atendimento impecável e com muito conforto. Quarto amplo, limpo, cama grande e muito confortável. Banheiro limpo e amplo, com ótimos produtos de amenidades. Café da manhã com muitas opções e de excelente qualidade. Estacionamento pago, mas bastante rápido e bom atendimento. Bairro mais calmo e silencioso.
Stayed 1 night in Mar 2024

10/10 Excellent

Matheus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024