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4.2
Very good
Rating 5 - Excellent. 349 out of 979 reviews
5 - Excellent 36%
Rating 4 - Good. 484 out of 979 reviews
4 - Good 49%
Rating 3 - Okay. 106 out of 979 reviews
3 - Okay 11%
Rating 2 - Poor. 27 out of 979 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 979 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was pretty good, had to wait a while to check in no one at reception. The beds in the room where shocking mattresses thinner than a pancake.
Stayed 4 nights in Sep 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

3/5 Okay

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
A decent option for Berlin.
The room had a strong chemical smell from cleaning, opening the windows helped a lot but it was initially very strong. The larger superior rooms are good but there was a lot of dust and dirt in parts of the room. The hotel location is excellent. The staff at reception clearly don’t always communicate together, so I sometimes got a call 10 minutes later about the exact same issue that had already been dealt with by another staff member.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019