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Reviews of Motel 6 Red Oak, TX - Dallas

2 out of 5
Motel 6 Red Oak, TX - Dallas
202 South I-35E, Red Oak, TX

Reviews

5.0
Rating 10 - Excellent. 39 out of 319 reviews" "
Rating 8 - Good. 49 out of 319 reviews" "
Rating 6 - Okay. 61 out of 319 reviews" "
Rating 4 - Poor. 52 out of 319 reviews" "
Rating 2 - Terrible. 118 out of 319 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tamiko

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
shower curtain full of black mold along with the tub, mildew order in the room, causing my husband and I to be sick through the following week. frig freezer froze over, couldn't get anything in it. the pictures online did not fit the actual condition of the room.
Stayed 1 night in Sep 2021
Response from Brand Experience Team on 2 Dec 2021
Hi Tamiko, We are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

6/10 Okay

Treasare

Travelled with family
Decent
Stayed 1 night in Sep 2021
Response from Brand Experience Team on 2 Dec 2021
Hi Treasare, Thank you for positively rating your stay! Lilith #Team6

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Kimberly

Stayed 1 night in Sep 2021

2/10 Terrible

jose

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There wasnt anything unique. There was bad small and all the bed spreads were dirty. Also alot of roaches around
Stayed 1 night in Aug 2021

4/10 Poor

Estela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Billy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experience ever
Room was not fit to be stayed in..bathroom door broke..bathtub was peeling apart...bed hard as a rock...entire room had a musky/ dirty smell.....was up most of night people yelling and fighting.......NEVER AGAIN
Stayed 1 night in Aug 2021

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right price and very clean.
Stayed 1 night in Jul 2021

4/10 Poor

Rayven

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was bad and I requested a refund.
Stayed 1 night in May 2021
Response from Brand Experience Team on 3 Aug 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Good

Angelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Antonia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This location was in poor condition and mold on shower curtain
Stayed 1 night in Apr 2021
Response from Brand Experience Team on 17 May 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Good

Colton

Travelled with family
Liked: Cleanliness, staff & service
Not bad
It was a basic hotel. Nothing fancy. Beds were too uncomfortable for my taste and the chairs and fridge could have used some touching up but other that that it was just fine. Service was good. Friendly staff.
Stayed 1 night in May 2021
Response from Brand Experience Team on 17 May 2021
Hi Colton, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
They cancelled my hotel after I spoke to someone the day before letting them know I wasn’t able to check in until the next day. The guy said that was fine. I get there and the guy said I was lying and he never spoke to me even though I have proof we talked. Poor customer service skills.
Stayed 3 nights in Apr 2021
Response from Brand Experience Team on 17 May 2021
Thank you for sharing your review. we would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2021

4/10 Poor

Kayla

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2021

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Apr 2021
Response from Brand Experience Team on 17 May 2021
Hi Mary, Thank you for positively rating your stay! Lilith #Team6

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
This was probably the nastiest Motel 6 to which I’ve been. I don’t frequent motels for that very reason. It seemed as though the floors/baseboards were tearing from the walls. I did see one insect, which gave me pause but I didn’t see anymore the rest of the night (yes, I stayed awake to make sure)
Stayed 1 night in Apr 2021
Response from Brand Experience Team on 17 May 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except no pool And the price was in my price range cheaper than all the rest
Stayed 1 night in Apr 2021
Response from Brand Experience Team on 17 May 2021
We are glad you had a great experience and appreciate your feedback! . Lilith #Team6

8/10 Good

Sara

Travelled with family
Liked: Staff & service
It was an ok place.
Stayed 2 nights in Mar 2021
Response from Brand Experience Team on 17 May 2021
Hi Sara, Thank you for positively rating your stay! Lilith #Team6

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was horrible. Door to room had the latch lock broken off and door to bathroom had no door handle on the inside. No hot water to room. Mold and mildew everywhere. Pillows were terrible. Wholes in walls and in doors like people had been beating on them. We left during our stay to go into town and took all our bags with us because of how scetchy this place was and the people staying in it. I would recommend removing this location from the options you provide to customers. This place is run down and the people running obviously believe a poorly laid on coat of paint can fix it.
Stayed 1 night in Mar 2021
Response from Brand Experience Team on 17 May 2021
Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

4/10 Poor

Ronda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There is a La Quinta 1/2 mile down the road.
Shower was slimy, filthy! Someone elses soap was in there! The base of the toulet was yellow! The water never got over lukewarm. The staff was friendly. The location is scary. Tue beds only had a sheet and thin coverlet, no blanket. I had to wear socks and a sweater to bed even with the heat turned up to 73. The bed was miserable. My back was sore in the morning. We came home with BEDBUGS! I was a fan of Motel 6, but not anymore.
Not my soap!
Slimy
Slimy and filthy!
Stayed 2 nights in Mar 2021

2/10 Terrible

Adison

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Kristina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and very friendly. I enjoyed my stay.
Stayed 6 nights in Jan 2021
Response from Brand Experience Team on 17 May 2021
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

4/10 Poor

Kaitlin

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2021

6/10 Okay

Mildred

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Eh
The room smelled bad and the covers were thin. But the room served its purpose.
Stayed 7 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very sparce. For a sleeping room it was great
Stayed 2 nights in Nov 2020

10/10 Excellent

MALCOLM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Matthew

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Th
Stayed 2 nights in Oct 2020
Response from Nancy Y. on 2 Nov 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower still had previously used toiletries in the shower, the room smelled of smoke although it was non smoking. Very dirty and not like the pictures at all. Needs serious remodeling
Stayed 1 night in Oct 2020
Response from Nancy Y. on 2 Nov 2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2020
Response from Nancy Y. on 2 Nov 2020
Thank you for the wonderful rating!! Nancy Y. #Team6

8/10 Good

Willie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020
Response from Nancy Y. on 2 Nov 2020
Thank you for positively rating your stay!! Nancy Y. #Team6

10/10 Excellent

Lyn, Kirbyville Texas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy check-in the property was clean and quiet I would recommend staying there to anybody and will stay there again myself if I ever come through this way again
Stayed 1 night in Sep 2020
Response from Nancy Y. on 2 Nov 2020
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Nancy Y. #Team6

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing
Stayed 2 nights in Sep 2020
Response from Nancy Y. on 2 Nov 2020
Thank you for the perfect rating!! Nancy Y. #Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The fridge freezer was covered with ice, needs to be defrosted. Very clean and smelled good.
Stayed 2 nights in Aug 2020

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Shhh, Red oak tx

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Just an annoying stay bcuz kid above us was constantly running vibratred my whole room. No rest
Stayed 2 nights in Jul 2020

6/10 Okay

Loretta

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Camilli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The property is leaning and dirty on the outside. Save your money and go somewhere else. The only good thing is Red Oak PD patrols the place regularly which lets you know what is going on the premises. The key did not work until I literally tried it 10 times
Stayed 3 nights in Jun 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s very dirty bags cobwebs spiders spots on the blankets smelly bed bugs it gets any at all kind of people some even live there
Stayed 6 nights in May 2020

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family own hotel great customer service
Stayed 1 night in May 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No wifi terrible tv in the room and overall it is rundown. I was told that the property had been recently renovated and if true then I would have hated to see it before. The young girl working at the front desk was very nice. The only redeeming quality
Stayed 1 night in May 2020

2/10 Terrible

Brandon

Stayed 5 nights in May 2020