Ratings based on 468 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

One Night Stay

Posted 20-Nov-2017
Pros: The suite was nice and furnished
Cons: Pool Chemicals need checked
Pool's chemicals were off or something, after an hour of swimming every kid was coughing uncontrollably so we just got out.
2 out of 5
by A verified traveller from Nebraska

Small and loud.

Posted 20-Nov-2017
Room was much smaller than anticipated. It worked but was quite possibly the smallest hotel room I've ever stayed in. Walls must be very thin because we could easily hear people in the room above and next door from 2am until 3am.
3 out of 5
Recommended
for Everyone
by A verified traveller

Average hotel stay

Posted 18-Nov-2017
Comfortable and clean room. Need a bell at the front desk to get the attention of the staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

GREAT PLACE

Posted 15-Nov-2017
Pros: The Beds were great.
Location: Location was great. Close to dining and shopping
Very nice Hotel. Yes it was new however the staff was very polite, professional and friendly. Rooms were extremely comfortable. Would recommend a waffle maker for your Continental Breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ontario, Canada

close to downtown, and Hospital

Posted 05-Nov-2017
Pros: room was very big and comfortable
Cons: Hot water H2O container in the Lobby tasted like coffee, was not good to make tea with.
Location: walking distance to hospital, 1 mile to downtown and restaurants, 1 mile to Rim rock overlook and very close to airport.
staff were very friendly and helpful with directions and suggestions for restaurants and also gave us some suggestions how to get around closed snow covered routes to get us to our next destination!
4 out of 5
Recommended
for Everyone
by A verified traveller from Rapid City, SD

Good place to stay.

Posted 05-Nov-2017
The only negative is that I asked the front desk to mail 6 stamped postcards. No one has yet to receive my postcards after 10 days. They were not mailed. I should have done it myself.
5 out of 5
Recommended
for Everyone
by A verified traveller from Scotts Valley CA

Nice hotel with easy access to points of interest

Posted 31-Oct-2017
Pros: Very kind staff. Helpful in so many ways (allowing two guests to join us for our free breakfast at no extra charge; shuttle to points of interest).
Cons: No exhaust fans in the bathrooms is a problem when sharing the room with a friend.
Location: Easy 16 mn access to airport. Oasis for hunters, Cabella's 2 mn. Shopping centers 5 mn away. Black Hills historical sites 30 t0 40 mn from hotel.
Everything I expected from a Mainstay Suites hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hotel was in Rapid City Wyoming

Nice hotel

Posted 29-Oct-2017
The hotel was very nice and we even went back and stayed again the next night very comfortable would do it again Mainstay was very nice
5 out of 5
Recommended
for Everyone
by A verified traveller from St Louis

The three C’s - Clean, close and convenient

Posted 28-Oct-2017
New faculties (2013) that are close to many of the sites you come to Rapid City for - Mount Rushmore, Deadwod, Crazy Horse, Badlands, Custer NP, Wall Drug and even Devil’s Tower! Near highways, restaurants, malls and more, it was a good place for us to stay!
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Quick fall getaway

Posted 21-Oct-2017
This is a good base for exploring Mt t Rushmore and Black hills area, Rapid City downtown was an unexpected treat, loved the coffeehouses and breweries got to visit it at night.