Ratings based on 309 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Canada

Close to the highway and local attractions

Posted 24-Sep-2016
Came to see Mount Rushmore...weather didn't cooperate but the hotel was 👍
4out of 5
by A verified traveller from Rochester, NY

Nice hotel

Posted 15-Sep-2016
Hotel room was clean and quiet. Breakfast area was very small. First day of our stay we gave up on eating there, second day we shared a table with another couple.
4out of 5
by A verified traveller

Posted 14-Sep-2016
Nice place to stay Great check-in Comfortable couch in room
5out of 5
by A verified traveller from El Paso TX

Great place to stay

Posted 13-Sep-2016
Pros: Really liked the room itself--great little kitchenette.
Cons: Could have used better signage in finding the hotel, especially at night.
Location: Rapid City--Black Hills 30 minutes away--lots to do there! This site has easy access to the highway heading for The Hills.
Check-in and check-out were smooth, rooms are very nice, breakfast was good.
5out of 5
by A verified traveller from M

Posted 03-Sep-2016
Hotel room was smaller than expected. We had the two queen suite with pullout couch. For some reason I thought their were two rooms, but there was not. Everything else was perfect. Very friendly staff, excellent breakfast, and comfortable and clean rooms. Also, pillows left something to be desired. Bring your own if you are picky! :)
2out of 5
by A verified traveller

Bella struttura ma personale incompetente

Posted 31-Aug-2016
Pros: Niente.
Cons: L'organizzazione.
Location: Isolato.
Abbiamo prenotato una camera da tre, una volta entrati il terzo letto (divano letto) non era fatto e c'erano i teli solo per due persone. Tornati alla reception abbiamo segnalato i problemi e la loro risposta è stata: "Lenzuoli e coperte sono nell'armadio e il letto ve lo dovete fare voi", mentre la biancheria ce l'hanno consegnata. Avendo il volo il mattino dopo alle 5:30 abbiamo chiesto con il ragazzo della reception di prenotare la navetta per l'aeroporto alle 3:30 ed ha confermato che si poteva fare. Tornati in camera suona il telefono e la reception ci comunica che l'orario della navetta sarebbe stato alle 4:30 che era sufficiente. Il mattino seguente ci prisentiamo alla reception alle 4:25 e la ragazza che era lì ci ha comunicato che non era prenotata nessuna navetta per quell'ora. Vedendoci molto arrabbiati dopo qualche telefonata alle 4:40 è arrivato uno shuttle privato che ci ha portati all'aeroporto. Una volta là l'autista ha chiesto il pagamento di 15$ a testa (totale 45$). Visto il ritardo non abbiamo chiesto alcuna ricevuta, ma questo hotel offre un servizio di navette gratuito da è per l'aeroporto. Per concludere non siamo stati soddisfatti di nessun servizio.
4out of 5
by A verified traveller

Nice place to stay.

Posted 27-Aug-2016
We were there for 3 days and enjoy this place well situated . The breakfast is awfull.. That s the only thing they have to work ...
3out of 5
by A verified traveller

Spacious, friendly staff, noisy between floors

Posted 19-Aug-2016
Bathtub always had remaining hair after being cleaned..not sure why. Beds were always ma de and clean towels and room kept clean. ..
5out of 5
by A verified traveller

Large room

Posted 18-Aug-2016
Nice large rooms with full sized fridge great breakfast with hot foods, fruit and yogurt, so good to start the day. All staff were awesome, they had several breakfast attendants who kept everything fill and took your real dishes away for you , better service than most restaurants!! I would definitely stay there again
3out of 5
by A verified traveller from ogden, utah

Mainstay stop

Posted 18-Aug-2016
The hotel itself was nice because it was new, however the nights we were there the hotel was full and in the morning the breakfast area was woefully lacking in space and help for the people trying to keep it stocked with food. There were not enough tables and there was a long line waiting for food. Many just took the food back to their rooms and with little kids this is not always easy. Also our room was not restocked with coffee or cups. Our bed was made and new towels. However our friends room was not touched. Seems that there are a few bugs to be worked out.