Ratings based on 284 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Beheshteh

Posted 02-Feb-2016 on Hotels
Everything was great except the breakfast didn't have many options. I think if they have a better breakfast, the hotel will be perfect.
3 out of 5
by A verified traveller

Posted 02-Feb-2016
Pros: Kitchenette and spacious rooms
Cons: The sofa sleeper was not very comfortable and poor quality.
Location: It was a quite remote location far away from shopping malls and downtown Rapid City. If you're an outdoorsman Cabela's was right next door.
The staff was slow at check in, but it was a late check-in, after 11:00 PM and there was only one check-in clerk. Staff could of been more friendly.
4 out of 5
by A verified traveller from WY

Could have been better

Posted 18-Jan-2016
A bit noisy with a lot of youth running up and down the halls. Has a large diesel truck running all night outside the window. Staff didn't leave extra coffee for next day nor towels.
2 out of 5
by Deborah from Mt Pleasant, NC


Posted 05-Jan-2016 on Hotels
Our heater was malfunctioning. Blows cold air all the time along with hot air. Room was never comfortable! My husband put in a complaint. The unit was never looked at! The front desk lied and said all units work that way. We told them it was not fixed and we were leaving. We had paid for Monday through Sat. but left Tuesday because we were not satisfied. DO NOT recommend this facility at all! Plus the manager said he would refund our money and now almost a week later have not received a refund!!!
4 out of 5
by staci

Posted 04-Jan-2016 on Hotels
it was nice. the only thing I was disappointed in is they don't have a hot tub I just assumed they did because they have a pool
4 out of 5
by A verified traveller from TX

Ok stay

Posted 29-Dec-2015
New hotel, mostly nice. The toilet was placed right next to the wall and the toilet paper dispenser mounted on the wall right next to the toilet, so sitting on the toilet was pretty uncomfortable and awkward. The rooms were clean and mostly quiet. There isn't much within walking distance, but food and shopping isn't too far of a drive.
4 out of 5
by A verified traveller from Pine Ridge, SD

Nice Rooms

Posted 21-Dec-2015
Pros: The large rooms.
Cons: The parking lot could be cleared of the snow and ice more thoroughly.
Location: In Rapid City there was a variety of things to do, but we were there for basketball games.
The rooms are nice and big. I appreciated the fact that the refrigerator was full size. The breakfast was nice also along with the fact that they had coffee both in the room and in the lobby area. The staff was nice and professional. I was also impressed with the overall cleanliness of the building.
3 out of 5
by A verified traveller

Need improvement in house-keeping

Posted 29-Nov-2015 on Hotels
We are, overall, satisfied with the hotel. Only the issue I would like to raise here is house-keeping. We were staying 3 nights at the hotel to find that they didn't replace shampoo and soap at our bathroom with new ones at the second night and third night despite the fact that we used them and needed new ones. Obviously, they hadn't made our bed and left it intact and untidy. Except for the house-keeping issue, price was very reasonable, our room was large enough with sufficient amenity, and our stay was very comfortable.
2 out of 5
by A verified traveller

Posted 23-Nov-2015 on Hotels
Would not recommend! The hallways stink, the breakfast was poor and the atmosphere was not relaxing.
4 out of 5
by Charles from Denver

Posted 03-Nov-2015 on Hotels
The reservation was incorrect, but the stay at the hotel was good.