Ratings based on 434 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from texas

Nice hotel, good breakfast. Pay more attention to

Posted 25-Sep-2017
Overall the experience was good. The only recommendation is about the bed sheets. I had some itchiness after sleeping in the bed. Nothing critical but it might be caused by not changing the sheets frequenty when room is not used.
4 out of 5
Recommended
for Everyone
by A verified traveller from Norfolk, NE

Confortable stay

Posted 17-Sep-2017
Our family of 6 stayed 2 nights. The rooms were comfortable. The staff was very friendly. The breakfast was good and different each morning. The pool was a nice size, but a bit on the chilly side. It was nice having a kitchenette in the room. Since there isn't much seating to eat in the room (only 2 chairs and a small table), we asked to bring our food to the breakfast area to eat and the staff was fine with that. (Thankfully we were only down the hall.) Overall, we were pleased with our stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Temple, PA

Great Stay

Posted 13-Sep-2017
Pros: Spacious rooms, comfortable beds, very clean
Location: Custer State Park, Badlands National Park, Jewel Cave National Park are nearby. Great hiking opportunities throughout the area.
This was a very nice hotel. The room was very spacious and very clean. Has a kitchen, living area, bedroom, and large bathroom. Stayed here for 3 days and loved every minute of it. It is located just off the ramp from the interstate. It is located within an hours drive of Badlands National Park, Custer State Park, Jewel Cave National Park. Located just outside of Rapid City. Would definitely recommend staying at this hotel.
4 out of 5
Recommended
for Families
by A verified traveller

While visiting family.

Posted 12-Sep-2017
We did not realize that the room would have the kitchenette. We only used the refrigerator and it kept the drinks very cold, better than the small ones in most rooms. It was centrally located for all we did. Only a few items kept the rating out of a 5 rating. There was no shower curtain or coffee cups when we checked in. All of the staff were very friendly, especially the counter group. We may have been there during a high guest time-frame, but the breakfast area could be twice the size. It was just too crowded from at least 8-10 am.
5 out of 5
Recommended
for Everyone
by A verified traveller from Montana

Posted 10-Sep-2017
Friendly staff, reasonable staff, clean comfortable room
1 out of 5
by A verified traveller from Colorado

They made my vacation a nightmare!

Posted 05-Sep-2017
They overcharged my debit card, now I have over draft fees and I spend one day trying to get my money back instead of enjoying the day with my family! They didn't care, didn't apologize and didn't get my money back! I had to make a claim at my bank to stop extra fees! Is this how this hotel ruins everyone's vacations??
5 out of 5
Recommended
for Everyone
by A verified traveller

Family friendly hotel

Posted 02-Sep-2017
We had a great experience staying here. We have a family of 5 and someone usually ends up sleeping on the floor but not here. The double queen beds and sofa was amazing. Plenty of space and a wonderful fully supplied (plates, cookware, toaster, etc) kitchenette. The breakfast was wonderful and the pool was perfect for our family.
2 out of 5
by A verified traveller

Posted 31-Aug-2017
Cons: Breakfast. Housekeeping.
Breakfast was bad. Not enough choices. there was no 'traditional' eggs and bacon. Not everyone eats biscuits/gravy and Mexican breakfast burritos and/or western omelets. Housekeeping did not provide enough towels, nor resupply the toiletries and coffee. Room was not vacuumed.
4 out of 5
Recommended
for Everyone
by A verified traveller

nice and roomy.

Posted 28-Aug-2017
Pros: size of rooms
Location: cabellas, water park
Our stay was brief but we were happy with the size of the rooms and having a kitchenette was nice. the only disappointing thing was that when we pulled out the sofa bed, it was clearly used and the dirty sheets were still on the bed. Luckily there were clean sheets and blankets in the closet so we could have clean sheets to sleep on.
5 out of 5
Recommended
for Everyone
by A verified traveller from bradenton, fl

Posted 27-Aug-2017
Pros: All
The staff was very helpful and pleasant. The staff working the breakfast room was friendly and efficient and greeted everyone and made all feel welcome. Great experience,