"We only saw one member of staff who was friendly and cooked a lovely English breakfast and that was what stopped me from writing a terrible r review…
The condition of the B&B is really poor, rotten window frame that didn’t close, uncomfortable bed, extension leads hanging from a tv that only had 1 channel…I won’t comment what was in the shower tray but I didn’t use it…"
"Restaurant was closed but we were assured a full menu would be served in the renovated bar. Only fish and chips, hamburgers, curry, no beer (only Peroni!!) and the bar was empty and soulless. Not how we imagined our celebration with friends would be We complained but the General Manager was only contactable by email. He still has not replied.
The hotel is not nearly as grand and welcoming as advertised. There are better places to stay in Canterbury."
"The towels in the room were stained and there were makeup marks on the soap dispenser. Also marks on the chair and floor. I don’t think that room was cleaned well."