Title: Zarzarosa Hotel Boutique Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=12469219&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Zarzarosa Hotel Boutique Escape to tranquility in this boutique hotel’s rooftop oasis. Treat yourself to blissful spa treatments. ## Photo gallery for Zarzarosa Hotel Boutique ![Deluxe Suite, 1 Queen Bed, Jetted Tub | Bathroom | Free toiletries, hair dryer, towels, soap - Zarzarosa Hotel Boutique (Querétaro)](https://images.trvl-media.com/lodging/13000000/12470000/12469300/12469219/ef44df68.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Building design - Zarzarosa Hotel Boutique (Querétaro)](https://images.trvl-media.com/lodging/13000000/12470000/12469300/12469219/ee8c67ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Zarzarosa Hotel Boutique (Querétaro)](https://images.trvl-media.com/lodging/13000000/12470000/12469300/12469219/5a8cacb7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Zarzarosa Hotel Boutique (Querétaro)](https://images.trvl-media.com/lodging/13000000/12470000/12469300/12469219/63ffa288.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room | Premium bedding, in-room safe, desk, laptop workspace - Zarzarosa Hotel Boutique (Querétaro)](https://images.trvl-media.com/lodging/13000000/12470000/12469300/12469219/a88f60a7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In Downtown Querétaro, Zarzarosa Hotel Boutique offers a tranquil retreat. Unwind on the rooftop terrace or rejuvenate with aromatherapy, a facial, or a manicure/pedicure at the spa. Enjoy in-room WiFi and convenient amenities like dry cleaning/laundry services and luggage storage. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=12469219&PinnedHotelID=12469219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=12469219&PinnedHotelID=12469219&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=12469219&PinnedHotelID=12469219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=12469219&PinnedHotelID=12469219&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=12469219&PinnedHotelID=12469219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=12469219&PinnedHotelID=12469219&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=12469219&PinnedHotelID=12469219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=12469219&PinnedHotelID=12469219&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Suite, 1 Queen Bed, Jetted Tub ![Deluxe Suite, 1 Queen Bed, Jetted Tub | Bathroom | Free toiletries, hair dryer, towels, soap](https://images.trvl-media.com/lodging/13000000/12470000/12469300/12469219/eb52feec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Queen Bed, Jetted Tub ### Highlights Individually furnished Individually decorated Private hot tub Air conditioning Heating Free cots/infant beds Smart TV Premium bedding - 248 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Double Room, 1 King Bed ![Standard Double Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12470000/12469300/12469219/8ed74c03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Smart TV Premium bedding Blackout curtains - 215 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Quadruple Room ![Standard Quadruple Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12470000/12469300/12469219/197a3bae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Smart TV Premium bedding Blackout curtains - 248 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Family Room, 1 Bedroom ![Family Room, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12470000/12469300/12469219/6ea96f82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Bedroom ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Smart TV Separate bedroom Sofa bed - 194 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Single Futon ### View all photos for Standard Room ![Standard Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/13000000/12470000/12469300/12469219/22d82a67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Smart TV Premium bedding Blackout curtains - 215 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/46300/46235/f0b2725d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hacienda Jurica by Brisas Jurica - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Zarzarosa-Hotel-Boutique.h12469219.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Zarzarosa-Hotel-Boutique.h12469219.Hotel-Information) ## About the area Located in Querétaro, Zarzarosa Hotel Boutique is in the city centre. Cerro de Las Campanas National Park and El Cimatario National Park reflect the area's natural beauty and area attractions include Parque Bicentenario and Bicentennial Park. Looking to enjoy an event or a game while in town? See what's going on at Corregidora Stadium, or consider a night out at Industrial Club of Queretaro. [Visit our Querétaro travel guide](https://www.expedia.co.uk/Queretaro.dx6303215) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.59168%2C-100.38543&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vfZ07qrNYD1jK7Luj_kpmVjQRIs=) Dr. Lucio #12 Colonia Centro Querétaro, Querétaro, QUE, 76000 ### What's nearby - ![Los Arcos, Monument in Santiago de Querétaro.](https://images.trvl-media.com/place/6337910/72d070ec-65e5-491e-acbe-8ef05c822b42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aqueduct of Santiago de Querétaro 9 min walk \- 0.5 miles - ![Auditorium Josefa Ortiz de Dominguez Queretaro](https://images.trvl-media.com/place/553248634247668759/bc42d6ff-976d-482f-b1b2-12e8a2a34385.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Josefa Ortiz de Domínguez Auditorium 12 min walk \- 0.7 miles - Plaza de Armas 7 min walk \- 0.4 miles - Alameda Hidalgo Park 7 min walk \- 0.4 miles - Puerta la Victoria 10 min walk \- 0.6 miles ### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) 35 min drive ### Restaurants - Querétaro Rico 3 min walk - Casa Sakura 2 min walk - Pozoleria Los Picapiedra 3 min walk - Tortas Los filosos 2 min walk - Carnitas Los Gordos 3 min walk ## About this property ### Zarzarosa Hotel Boutique Hotel near Aqueduct of Santiago de Querétaro At Zarzarosa Hotel Boutique, you can look forward to a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to spa services, such as a facial, aromatherapy or a sports massage. Guests can connect to free in-room WiFi. Other perks include: - Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge) and a water dispenser - A front desk safe and luggage storage Room features All guest rooms at Zarzarosa Hotel Boutique include comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Other amenities include: - Free toiletries and hairdryers - Smart TVs with Netflix - Free infant beds, coffee/tea makers and heating ## Similar properties ![Hallway](https://images.trvl-media.com/lodging/14000000/13210000/13206200/13206123/78831012.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Casa Altamira Downtown Querétaro - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 8.8 Excellent 363 reviews £56 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=13206123&PinnedHotelID=13206123&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/19000000/18310000/18305000/18304965/w477h596x20y28-d8fc3a1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Independencia Dos 7 Hotel Boutique Downtown Querétaro - Hot tub - Spa - Free Wi-Fi - Air-conditioning 7.8 Good 49 reviews £46 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=18304965&PinnedHotelID=18304965&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/35000000/34370000/34369900/34369833/190e476e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Once Downtown Querétaro - 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Pool - Hot tub - Spa - Free Wi-Fi 9.4 Exceptional 250 reviews £72 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=9858175&PinnedHotelID=9858175&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/108000000/107990000/107983000/107982999/67f8bc26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL & SPA DOÑA URRACA QUERETARO Downtown Querétaro - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 66 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=107982999&PinnedHotelID=107982999&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/88000000/87920000/87915300/87915275/d6a7f48d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Oxa Hotel Downtown Querétaro - Pool - Spa - Pet-friendly - Free Wi-Fi 9.8 Exceptional 181 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=87915275&PinnedHotelID=87915275&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=12469219&PinnedHotelID=12469219&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12469219,13206123,18304965,34369833,18421455) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Airport pick-up shuttle (surcharge) from 7:00 AM to 11:00 PM at scheduled times and on request ### Food and drink - Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to noon on weekends; MXN 140 to 170 per person - A coffee shop/cafe ### Family friendly - In-room cot - Laundry facilities ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Rooftop terrace ### Spa - Aromatherapy - Body scrubs - Deep-tissue massages - Facials - In-room massages - Manicures/pedicures - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible path of travel ### More - 1 building - 2 floors - Built in 1820 - Colonial architecture - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Netflix - Smart TV ### Food and drink - Coffee/tea maker ### More - Access via exterior corridors - Air conditioning - Desk - Free local calls - Heating - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 8 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8 AM - 8 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 140 to 170 per person - Airport shuttle fee: MXN 380 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Zarzarosa Hotel Boutique Queretaro Zarzarosa Hotel Boutique Zarzarosa Boutique Queretaro Zarzarosa Boutique Zarzarosa Hotel Boutique Hotel Zarzarosa Hotel Boutique Querétaro Zarzarosa Hotel Boutique Hotel Querétaro ## Frequently asked questions ### Is Zarzarosa Hotel Boutique pet-friendly? ### How much is parking at Zarzarosa Hotel Boutique? ### What time is check-in at Zarzarosa Hotel Boutique? ### What time is check-out at Zarzarosa Hotel Boutique? ### Does Zarzarosa Hotel Boutique provide a shuttle to the airport? ### Where is Zarzarosa Hotel Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Zarzarosa Hotel Boutique Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 51 8 - Good 15 6 - Okay 5 4 - Poor 0 2 - Terrible 3 ## Reviews ### 2/10 Terrible #### Verified traveller 26 Sept 2020 Disliked: Staff & service, amenities Llegue con mi reservación y no me la hicieron válida porque no se encontraba su compañera que utiliza expedía, me quede sin alojamiento y tuve que buscar otro hotel el mismo día. ##### Verified traveller Stayed 1 night in Sep 2020 ### 6/10 Okay #### Verified traveller 15 Dec 2019 Liked: Cleanliness, staff & service La localización del lugar es buena por estar cerca del centro ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Robert 31 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Choice The hotel is located right in Centro and the rooms are fully equipped, comfortable and in excellent condition. The owners both speak English as well as Spanish and are an excellent source of knowledge both the local area and Mexico in general. They're both very nice and hospitable. The internet works well and the rooms are equipped with coffee makers, good air conditioning, hair dryers and pretty much everything you would need. On top of all that the price is great. And I almost forgot to mention that there's a terraza on the rooftop that gives fantastic views of the city and surrounding areas. ##### Robert Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### David 29 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente servicio Todo excelente, muy buen sevicio ##### David Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 23 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La comodidad es como si estuvieras en casa, me encanto! ##### Verified traveller Stayed 1 night in May 2019 ### 6/10 Okay #### Joel 4 Jul 2019 Liked: Room comfort Disliked: Staff & service Televisión de la habitación tenía un defecto en la pantalla, después de descansar pedí la limpieza de la habitación y me dijeron que no se podía porque la encargada de dicho trabajo no estaba, no había servicio de televisión por cable. ##### Joel Stayed 2 nights in Jul 2019 ### 2/10 Terrible #### Rodrigo 24 Jun 2019 Disliked: Staff & service, property conditions & facilities #### Nada recomendable, no vuelvo ni gratuito Nada recomendable, cero en actitud de servicio y ubicacion ##### Rodrigo Stayed 1 night in Jun 2019 ### 8/10 Good #### Verified traveller 28 May 2019 Liked: Staff & service, property conditions & facilities las ibstalaciones agradables, buena ubicacion. lo malo es ke no hicieron la limpieza de la habitacion. ##### Verified traveller Stayed 2 nights in May 2019 ### 10/10 Excellent #### Claudia 23 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Definitivamente volvería Excelente servicio, personal atento y muy agradable, muy cómodo, solo prepárense para subir escaleras. Magnífica vista desde la terraza ##### Claudia Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 11 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities Es bastante cómodo, está muy bien ubicado y es muy limpio. Lo único que podrían mejorar es que la pantalla de la habitación tenía una franja con píxeles muertos y deberían repararla. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Antonino 30 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet littlenhotel spacious room Very clean very quiet hotel,hard to find a quier little hotel like this in many Mexican Cities. Great shower and bed, judt a nice place to relax. ##### Antonino Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Verified traveller 26 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia recomendable Alojamiento increíble, servicios perfectos. 100% recomendable. ##### Verified traveller Stayed 1 night in Dec 2018 ### 6/10 Okay #### RICARDO 21 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lo único malo es que no aceptan American express y es la forma de pago de la empresa en la que trabajo, así que no podré quedarme ahí nuevamente. ##### RICARDO Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Alicia elizabeth 4 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estacionamiento Solo falta tener estacionamiento o algún servicio similar. ##### Alicia elizabeth Stayed 2 nights in Nov 2018 ### 10/10 Excellent #### Lino 23 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zarzarosa was a great find Loved this hotel. Is very close to Plaza Fundadores and the Alameda Hidalgo. The room had AC, jacuzzi, safe and a large bathroom. There is a roof deck where you get a 360 view of the city. The hotel is about 5 minutes from the Centro Historic. The staff was friendly and helpful. No breakfast at this place. ##### Lino Stayed 2 nights in Oct 2018 ### 10/10 Excellent #### Victor 1 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buena opción de hospedaje en Querétaro Gran hotel, ampliamente recomendable, excelente ubicación, personal amable y eficiente, tiempos cortos de check-in y check-out. ##### Victor Stayed 1 night in Sep 2018 ### 8/10 Good #### Gilberto 12 Aug 2018 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities el único problema es que el uso de estacionamiento publico encarce el servicio en 30% ##### Gilberto Stayed 1 night in Aug 2018 ### 10/10 Excellent #### John 23 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect location, close but quite Perfect location! Far enough from the main plazas so that it was quite and calm when we wanted to sleep, but close enough to the main plazas that we could walk to them within 5 minutes. We always felt safe and comfortable when walking through the neighborhoods to all the attractions we wanted to see and loved finding little restaurants and shops to stop in along the way. Staff was friendly and helpful each day and with our special requests like late checkin, and holding our bags after checkout so we could continue to see the city until our ride came to take us to our next destination. ##### John Stayed 3 nights in Jun 2018 ### 8/10 Good #### Lily Abril 28 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities en general bien, el problema que la habitación era para mi mama y le costaba trabajo subir escaleras, y esta rodeado de no muy buen ambiente, del resto todo bien, personal recomendaciones etc etc. ##### Lily Abril Stayed 2 nights in May 2018 ### 10/10 Excellent #### Maria de jesus 27 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy buenas instalaciones el area para caminar es buena de dia . ##### Maria de jesus Stayed 3 nights in May 2018 ### 10/10 Excellent #### FERNANDO 23 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### EXCELENTE !!!!! MUY BUENA UBICACION, EXCELENTE EL SERVICIO. LA HABITACION MUY COMODA ##### FERNANDO Stayed 1 night in May 2018 ### 8/10 Good #### Harry 16 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The stay was good, the mattress too soft there were no facial tissues, the attention was good and the service was very good. ##### Harry ### 10/10 Excellent #### Jose Luis 17 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un excelente hotel Un hotel en excentes condiciones Con trato amable y familiar ##### Jose Luis Stayed 2 nights in Mar 2018 ### 10/10 Excellent #### JOSE 14 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing llace ! Was amazing!! My wife loved it ! ##### JOSE Stayed 7 nights in Dec 2017 ### 8/10 Good #### Luis, Guadalajara Mexico 28 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel bonito y habitacion como se esperaba. Lo que deja que desear es la atencion y cuidado a los clientes: 1- fuimos por solo 2 noches y la TV no funcionaban los canales del cable y dijeron les llevaria un rato tratar de configurarlo.Dicen les ha pasado pocas veces, PERO si ya les paso YO me preocuparia porque la recamarera se asegure que todo funcione correctamente para el siguiente huesped o algun supervisor lo haga. 2- Contrate la habitación mas cara por que tenia la tina con Hidromasaje y resulta que no funcionaba el agua con presión tipo Spa de la tina porque eso solo lo habilitan de día.. (entonces para que la ofrecen y porque no me dijeron eso?.. no la hubiera contratado). Esto si me molesto porque la entrada es a las 3pm y normalmente estas paseando y en la noche es cuando la quería usar. Me pareció deshonesto esa respuesta. 3- No hay teléfono en la habitación para llamar a recepción y no sabes cual es el teléfono. Al menos deberían poner un letrero diciendo a que numero debemos llamar, si quieren complacer al cliente. 4- No había instrucciones como usar la caja fuerte y se tenía que solicitar una llave manual, y el control del aire acondicionado tenia muchas opciones y no era muy obvio como poner la calefacción, por eso al menos para ambas cosas se podrían poner instrucciones para ayudar al cliente. CONCLUSION: Bonito lugar pero creo que el concepto de atención al cliente debe mejorarse. ##### Luis Stayed 2 nights in Nov 2017 ---