Title: Hotel & Spa La Mansión del Burro Azul Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6303215&destination=Quer%C3%A9taro%2C+Quer%C3%A9taro%2C+Mexico&selected=2457082&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel & Spa La Mansión del Burro Azul Rejuvenating spa treatments bring tranquility to guests at this retreat, where the café serves coffee perfect for planning daily adventures ## Photo gallery for Hotel & Spa La Mansión del Burro Azul ![Sun deck - Hotel & Spa La Mansión del Burro Azul (Querétaro)](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/5677cf01.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children’s activities - Hotel & Spa La Mansión del Burro Azul (Querétaro)](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/a54f0423.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room, 2 Double Beds | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player - Hotel & Spa La Mansión del Burro Azul (Querétaro)](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/9ef911b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed | Room amenity - Hotel & Spa La Mansión del Burro Azul (Querétaro)](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/ed0b29f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed | Courtyard view - Hotel & Spa La Mansión del Burro Azul (Querétaro)](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/8c48ecb2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find genuine relaxation at Hotel & Spa La Mansión del Burro Azul, a welcoming retreat for families near Santa Rosa de Viterbo Temple. The property offers a sauna, steam room, and massage services, with a café serving coffee to start the day. ## Reviews 8.4 Very good ## Popular amenities - Spa - Free Wi-Fi - Business services - Laundry room - Room service - Housekeeping £45 includes taxes & fees 19 Apr - 20 Apr ## Room options ### Check availability for these dates Tonight [Apr 5 - Apr 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2457082&PinnedHotelID=2457082&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2457082&PinnedHotelID=2457082&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 6 - Apr 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=2457082&PinnedHotelID=2457082&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=2457082&PinnedHotelID=2457082&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2457082&PinnedHotelID=2457082&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2457082&PinnedHotelID=2457082&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2457082&PinnedHotelID=2457082&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2457082&PinnedHotelID=2457082&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Patio Kitchen Microwave Showing 11 of 11 rooms ### View all photos for Classic Room, 2 Double Beds ![Lobby](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/b86aefb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Double Beds - Sleeps 4 ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/4bca4f5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 10.0 Exceptional 5 reviews - 64 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/4e8e57d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed - Sleeps 2 ### View all photos for Standard Room, 1 Double Bed ![Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/8a6cc0e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed - Sleeps 2 ### View all photos for Standard Room, 1 Queen Bed ![Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/8a6cc0e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed - Sleeps 2 ### View all photos for Family Room ![Family Room | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/2904ce6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - 1 bedroom - Sleeps 4 - 1 Large Single Bed and 1 King Bed ### View all photos for Classic Room, 2 Double Beds ![Classic Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/1c2f036c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Double Beds 8.6 Excellent 7 reviews - 86 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 Queen Bed ![Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/b1759927.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed - 86 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Double Room Standard ![Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/577866f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 172 sq ft - Sleeps 2 ### View all photos for Double Room Standard ![Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/df76be37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 387 sq ft - Sleeps 2 ### View all photos for Quadruple Suite Junior ![Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/f050dca4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Junior - 387 sq ft - Sleeps 4 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/49000000/48250000/48247200/48247118/63d99889.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stadía Suites Querétaro Centro Histórico Downtown Querétaro - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 1,000 reviews £60 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Queretaro-Hotels-Stadia-Suites-Queretaro.h48247118.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=2d4cd699-8a7b-4259-a9de-657054130085&top_cur=GBP) Ad ![Hot springs](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/41000000/40600000/40594000/40593961/3ad7d1d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### FUJITAYA Querétaro Juriquilla - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-Spa-La-Mansion-Del-Burro-Azul.h2457082.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-Spa-La-Mansion-Del-Burro-Azul.h2457082.Hotel-Information) ## About the area Located near a boardwalk, Hotel & Spa La Mansión del Burro Azul is in Downtown Querétaro neighbourhood and is connected to a shopping centre. Neptune Fountain and Franciscan Missions are notable landmarks, and travellers looking to shop may want to visit Antea Lifestyle Center and Uptown Center. Theater of the Republic and Santa Rosa de Viterbo Temple are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing, hot springs and skiing. [Visit our Querétaro travel guide](https://www.expedia.co.uk/Queretaro.dx6303215) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.59141%2C-100.38666&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NiAc3MJZFCMb010vxqIeAhVFSz8=) Ignacio Altamirano Sur #35, Centro Historico, Querétaro, QUE, 76000 ### What's nearby - ![Los Arcos, Monument in Santiago de Querétaro.](https://images.trvl-media.com/place/6337910/72d070ec-65e5-491e-acbe-8ef05c822b42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aqueduct of Santiago de Querétaro 10 min walk \- 0.6 miles - ![Auditorium Josefa Ortiz de Dominguez Queretaro](https://images.trvl-media.com/place/553248634247668759/bc42d6ff-976d-482f-b1b2-12e8a2a34385.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Josefa Ortiz de Domínguez Auditorium 14 min walk \- 0.8 miles - Plaza de Armas 5 min walk \- 0.3 miles - Alameda Hidalgo Park 7 min walk \- 0.4 miles - Santa Rosa de Viterbo Temple 15 min walk \- 0.8 miles ### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) 38 min drive ### Restaurants - Casa Sakura 3 min walk - Trattoria La Nonna 4 min walk - Cafeteria La Palma 4 min walk - Bar La Asamblea Deportiva 3 min walk - Hotel Patio Santiago 3 min walk ## About this property ### Hotel & Spa La Mansión del Burro Azul Family-friendly hotel near Autonomous University of Querétaro Located close to Theater of the Republic and Neptune Fountain, Hotel & Spa La Mansión del Burro Azul provides a coffee shop/cafe, dry cleaning/laundry services and a full-service spa. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a body wrap or aromatherapy. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Limo/town car service, newspapers in the reception and massage treatment rooms - Concierge services, luggage storage and smoke-free property - Tour/ticket information, a computer station and coffee/tea in reception Room features All rooms are individually furnished, and have comforts such as premium bedding and pillow menus, as well as perks such as late-night room service and free WiFi. Other conveniences in all rooms include: - Egyptian cotton sheets, Select Comfort beds and down duvets - Bathrooms with hydromassage showers and designer toiletries - 40-inch flat-screen TVs with cable channels and DVD players - Private gardens, wardrobes/cupboards and ovens ## Similar properties ![Breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/12000000/11680000/11672000/11671934/279a31e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hidalgo Downtown Querétaro - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 905 reviews £53 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=11671934&PinnedHotelID=11671934&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/4000000/3610000/3608300/3608277/bd1d4c95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Crown Victoria Downtown Querétaro - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,097 reviews £45 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=2270793&PinnedHotelID=2270793&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173514/a5a14495.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Querétaro Plaza Galerías Downtown Querétaro - Breakfast included - Free Wi-Fi - Air-conditioning - Business services 7.4 Good 1,001 reviews £45 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=2173514&PinnedHotelID=2173514&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=2457082&PinnedHotelID=2457082&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2457082,11671934,3608277,49175596,41976501) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 33 kilometres - Shopping centre shuttle (surcharge) - Limo/town car service ### Food and drink - A coffee shop/cafe - Coffee and tea in common areas ### Things to do - Full-service spa - Sauna - Steam room ### Family friendly - DVD player - In-room babysitting - Laundry facilities - Living room - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Newspapers in lobby - Shared microwave - Shared refrigerator ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Computer station ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Prenatal massages - Reflexology - Spa open daily - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance ### More - 1 building - 2 floors - Built in 2017 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Pillow menu - Select Comfort mattress ### Bathroom - Designer toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels - DVD player ### Food and drink - Hob - Late-night room service - Oven ### More - Access via exterior corridors - Free weekday newspapers - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Living room - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: 11:00 PM Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 9:30 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 800 per vehicle (return) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: PayPal This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Alcohol is not served at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Moss Hotel Queretaro Mansion Burro Azul Hotel Mansion Burro Azul Hotel Queretaro Moss Hotel Spa & Mansion Burro Azul Queretaro Hotel Spa La Mansión del Burro Azul Hotel & Spa La Mansión del Burro Azul Hotel Hotel & Spa La Mansión del Burro Azul Querétaro Hotel & Spa La Mansión del Burro Azul Hotel Querétaro ## Frequently asked questions ### Is Hotel & Spa La Mansión del Burro Azul pet-friendly? ### How much does it cost to stay at Hotel & Spa La Mansión del Burro Azul? ### How much is parking at Hotel & Spa La Mansión del Burro Azul? ### What time is check-in at Hotel & Spa La Mansión del Burro Azul? ### What time is check-out at Hotel & Spa La Mansión del Burro Azul? ### Does Hotel & Spa La Mansión del Burro Azul provide a shuttle to the airport? ### Where is Hotel & Spa La Mansión del Burro Azul located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel & Spa La Mansión del Burro Azul Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 216 8 - Good 124 6 - Okay 72 4 - Poor 19 2 - Terrible 14 ## Reviews Verified ### 10/10 Excellent #### Isabel 12 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were friendly, the hotel was clean and the beds were very comfy. ##### Isabel Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Martha 24 May 2025 The place is absolutely beautiful and original. ##### Martha Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Jennifer 5 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room, food and spa was excellent.Service was amazing. Loved the stay! ##### Jennifer Verified ### 6/10 Okay #### Maria 28 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities They need to update the pictures, we were expecting a spa restaurant, and more, the pictures don't match the actual hotel. ##### Maria Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Julio 22 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and clean and accessible to train station ##### Julio Verified ### 6/10 Okay #### Carlos 5 Jan 2025 Disliked: Staff & service, amenities Location ##### Carlos Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### leticia 1 Sept 2024 Liked: Cleanliness, staff & service Very nice property but it need some up keeping ##### leticia Stayed 2 nights in Aug 2024 Verified ### 8/10 Good #### Verified traveller 8 Sept 2023 Liked: Cleanliness, property conditions & facilities, room comfort Interesting place not too far from historic district, but the spa is close to non existent, no sauna, hot tub, etc, no massage availability on the day of check in. Still waiting for massage. Will see how it is… ##### Verified traveller Stayed 1 night in Sep 2023 Verified ### 2/10 Terrible #### Karen 15 Oct 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very bad experience, they told me I could place thing in the refrigerator that is shared and then they took my things out and placed them on the floor .the roof area that is sold on Expedia like a nice place to relax and enjoy the view they have everything closed and they dont allow u to be there.the sitting area is very dirty and the jacuzzi is nasty !honestly this is like an abandoned hotel !staff is not friendly at all ! I normally book with Expedia because it’s always amazing and they only have the best of the best but today is very bad ! ##### Karen Stayed 1 night in Oct 2023 Verified ### 6/10 Okay #### KARLA 23 Mar 2026 Liked: Cleanliness, staff & service En la página de internet se aprecia una la terraza muy agradable con los sillones y la fogata, actualmente no funciona este espacio para los huéspedes y no se advierte en ningún lado de la página que está fuera de servicio, tampoco funcionaba el jacuzzi y no ofrecen desayunos como lo ilustraba una de las fotos que ví en la página cuando reservé mi estancia. Creo que deberían actualizar su información y advertirle al cliente que no todos los servicios están funcionando pues me desilusionó un poco no poder hacer la reunión con mis amigos en la terraza y no poder usar los servicios que parecían ofrecer: desayuno y jacuzzi. El personal es muy amable y la instalaciones están limpias. La habitación es un poco obscura para mi gusto y la TV no prendió nunca. El ventilador no se puede dejar prendido pues la luz del foco no se puede apagar con el dimmer, o sea que tampoco fue de utilidad. En fin, sirva esto para que mejoren su oferta de servicios, el lugar acaba de cambiar de adminsitración según me explicaron, si informaran esto de antemano no se sentiría como engaño. Saludos, ##### KARLA Stayed 2 nights in Mar 2026 Verified ### 6/10 Okay #### Diana 21 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Es muy elevado el costo para no tener estacionamiento la verdad no me gustó mucho la atención cuando pedí información para la factura me dijeron que buscara en la página web no hubo mucha ayuda ##### Diana Stayed 1 night in Feb 2026 Verified ### 6/10 Okay #### Abdiel 3 Jan 2026 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities El spa estuvo muy bien. Nos gustó mucho. Lo que sí el colchón estaba muy duro y amanecimos adoloridos. Ya necesitan cambiarlos ##### Abdiel Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Monica Gabriela 11 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bien ##### Monica Gabriela Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Joanna Carolina 2 Nov 2025 Liked: Cleanliness, property conditions & facilities Todo muy bien. Centrico y limpio ##### Joanna Carolina Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Angélica 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muchas gracias, por ayudarme con mis papas de la 3ra edad, fueron muy amables y pacientes con ellos. Mil veces lo recomiendo. Gracias!! ##### Angélica Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Carlos 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Habitación limpia ##### Carlos Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Gabriel 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención del personal antes, durante y después siempre es cálida y amable, se siente en casa estar en la mansión ![](https://a.travel-assets.com/ugc/hotel-reviews/67d7c039-7819-4044-8728-be87f56fbe01-1758047475591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gabriel Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### LORENA 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hospedaje Ideal para descansar, muy cerca del centro, servicio de 10 ##### LORENA Stayed 3 nights in Aug 2025 Verified ### 8/10 Good #### Miguel 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tranquilo. Buena estancia ##### Miguel Stayed 2 nights in May 2025 Verified ### 8/10 Good #### Dariela 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubicación excelente, un poco deteriorado en comparación con las fotos. ##### Dariela Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Gabriela 13 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien ##### Gabriela Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Christian mayela 28 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La comodidad y ame el servicio de spa ##### Christian mayela Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Dog 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es muy bonita y el personal es muy amable ##### Dog Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Pablo 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gran atencion, delicioso desayuno y bonitas vistas ##### Pablo Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Verónica Raquel 24 Dec 2024 Liked: Cleanliness, staff & service #### Agradable El hotel es céntrico y nos permitió acceder a diferentes zonas turísticas, la atención del personal fue muy amigable y atenta. ##### Verónica Raquel Stayed 2 nights in Dec 2024 ### Expedia's Latest Trends ### Hotels > - [B&B South Shields](https://www.expedia.co.uk/South-Shields-Bed-And-Breakfasts.d5691-aaBedAndBreakfasts.Travel-Guide-Accommodation) > - [5 Star Hotels in Newton Abbot](https://www.expedia.co.uk/5Star-Newton-Abbot-Hotels.s50-0-d5647.Travel-Guide-Filter-Hotels) > - [Impressive Punta Cana](https://www.expedia.co.uk/Punta-Cana-Hotels-Impressive-Punta-Cana.h27573282.Hotel-Information) > - [travelodgeuk Hotels in Angel](https://www.expedia.co.uk/Angel-London-Hotels-Travelodge-UK.0-n6236813-0--bTravelodgeUK.Travel-Guide-Filter-Hotels) > - [All-Inclusive Hotels in Surrey](https://www.expedia.co.uk/Destinations-In-Surrey-All-Inclusive-Hotel.0-0-d55040-tAllInclusiveHotel.Hotel-Filter-Destinations) > - [Adults Only Resorts & Hotels in Skopelos](https://www.expedia.co.uk/Skopelos-Hotels-Adults-Only-Resorts.0-0-d6047869-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > - [Boutique Hotels in Corfu Town](https://www.expedia.co.uk/Corfu-Town-Hotels-Boutique-Hotel.0-0-d6051725-tBoutiqueHotel.Travel-Guide-Filter-Hotels) > - [Beach Resorts & Hotels in Lisbon District](https://www.expedia.co.uk/Lisbon-District-Hotels-Beach-Hotels.0-0-d178278-tBeachHotels.Travel-Guide-Filter-Hotels) > - [Clove Island Essence & Spa Boutique](https://www.expedia.co.uk/Matemwe-Hotels-Clove-Island-Resort.h112726213.Hotel-Information) > - [Hotels with Balcony in Khao San](https://www.expedia.co.uk/Khao-San-Bangkok-Hotels-Hotels-With-Balcony.0-n6049550-0-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > - [Hotels with a View in Bergen](https://www.expedia.co.uk/Bergen-Hotels-Hotel-With-A-View.0-0-d557-thotelwithaview.Travel-Guide-Filter-Hotels) ### Flights > - [Flights from Edinburgh (EDI) to Zabierzow (KRK)](https://www.expedia.co.uk/lp/flights/edi/krk/edinburgh-to-krakow) > - [Flights from Birmingham (BHX) to Inverness (INV)](https://www.expedia.co.uk/lp/flights/bhx/inv/birmingham-to-inverness) ### Cars > - [Car hire in Malgrat de Mar](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Malgrat-De-Mar.d6034179.Car-Hire-Guide) > - [Car hire near Center Parcs Longleat Forest](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Center-Parcs-Longleat-Forest.d553248628305051930.Car-Hire-Guide) > - [Thrifty Car Rental at Tenerife South Airport](https://www.expedia.co.uk/Thrifty-Car-Rental-at-Tenerife-South-Airport.v92628.Car-Rental-Guide-Location) > - [Europcar at London Road Service Station Peterborough GBR](https://www.expedia.co.uk/Europcar-at-London-Road-Service-Station-Peterborough-GBR.v63900.Car-Rental-Guide-Location) ### Activities ### Packages > - [Vajdahunyad Castle](https://www.expedia.co.uk/Vajdahunyad-Castle-Andrassy.d6062387.Attraction) > - [Studley Grange Garden and Leisure Park](https://www.expedia.co.uk/Studley-Grange-Garden-And-Leisure-Park-Swindon.d553248621532492192.Attraction) > - [Lake Heviz](https://www.expedia.co.uk/Lake-Heviz-Heviz.d6102306.Attraction) > - [Paris](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/179898/Paris) > - [Rathlin Island Ferry](https://www.expedia.co.uk/Rathlin-Island-Ferry-Ballycastle.d6178486.Attraction) ### General > - [Visit Limón Province](https://www.expedia.co.uk/Limon-Province.dx6247762) ---