Title: Holiday Inn Queretaro-Centro Historico by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Queretaro-Centro Historico by IHG Family-friendly hotel with 3 restaurants and 3 hot tubs ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/22dbc085.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/7b22641f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/af25bc75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/4347ae2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/2ebbf47e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Queretaro-Centro Historico offers a genuine taste of this charming Mexican city. Guests relax in the garden or terrace, dine at three distinctive international restaurants, and join local ecotours. Kids enjoy the playground while everyone appreciates the free WiFi. 9.0 Wonderful ## Popular amenities - Hot tub - Gym - Bar - Pool - 24/7 front desk - Breakfast available £88 includes taxes & fees 8 Nov - 9 Nov ## Room options ### Check availability for these dates Tonight [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=16994&PinnedHotelID=16994&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=16994&PinnedHotelID=16994&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=16994&PinnedHotelID=16994&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=16994&PinnedHotelID=16994&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=16994&PinnedHotelID=16994&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=16994&PinnedHotelID=16994&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=16994&PinnedHotelID=16994&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=16994&PinnedHotelID=16994&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/69c60860.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Ground Floor 9.0 Wonderful 8 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV - 334 sq ft - Sleeps 4 - 2 Queen Beds ![Hydromassage showerhead, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/85a3878e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge - 676 sq ft - 1 bedroom - Sleeps 4 - 1 Single Bed ![Premium Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/16bc2dae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds - 377 sq ft - Sleeps 2 - 1 King Bed ![Hydromassage showerhead, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/85a3878e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds 7.4 Good 3 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV - 377 sq ft - Sleeps 4 - 2 Queen Beds ![Standard Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/4319c4b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.4 Exceptional 10 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV - 334 sq ft - Sleeps 2 - 2 Single Beds ![Standard Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/b0c8f26a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.4 Very good 11 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV - 320 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/934a1fc7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV - 391 sq ft - Sleeps 2 - 1 Double Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/8714cc72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds - 334 sq ft - Sleeps 2 - 1 Single Bed ![Standard Room, 1 King Bed, Accessible Bathtub | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/004f1eca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible Bathtub 9.4 Exceptional 3 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Fridge Flat-screen TV Pillow menu - 391 sq ft - Sleeps 3 - 1 King Bed ![Standard Room, 2 Queen Beds, Garden View | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/56a07b40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Garden View 9.0 Wonderful 28 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Fridge Flat-screen TV Pillow menu - 320 sq ft - Sleeps 4 - 2 Queen Beds ![Standard Room, 1 King Bed (Top Floor) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/8004bef9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Top Floor) 9.0 Wonderful 2 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Holiday-Inn-Queretaro-Centro-Historico.h16994.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Holiday-Inn-Queretaro-Centro-Historico.h16994.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.58448%2C-100.40952&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4wWwr-SlSVWhy80b5G94KaqDX3I=) Ave 5 De Febrero No 110, Querétaro, QUE, 76010 #### What's nearby - Autonomous University of Querétaro - 10 min walk - 0.6 miles - Plaza Santa Maria Bullring - 15 min walk - 0.8 miles - Corregidora Stadium - 8 min drive - 4.0 miles - Josefa Ortiz de Domínguez Auditorium - 9 min drive - 3.3 miles - Aqueduct of Santiago de Querétaro - 10 min drive - 3.8 miles #### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) - 38 min drive #### Restaurants - ‪Bar Holiday Inn - ‬1 min walk - ‪Mariscos Eliastion - ‬5 min walk - ‪Los Pepes - ‬4 min walk - ‪Church's Chicken - ‬6 min walk - ‪Los Arcos - ‬1 min walk ## About this property ### Holiday Inn Queretaro-Centro Historico by IHG Family-friendly hotel near Autonomous University of Querétaro Located close to Plaza Santa Maria Bullring and Alameda Hidalgo Park, Holiday Inn Queretaro-Centro Historico by IHG provides a poolside bar, a terrace and designer shops on-site. Active travellers can enjoy archery at this hotel. For some rest and relaxation, visit the 3 hot tubs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a coffee shop/cafe and a garden. You'll also find perks such as: - An outdoor pool and a children's pool - Free self-parking - Full breakfast (surcharge), an electric car charging station and babysitting (surcharge) - Coworking spaces, concierge services and an off-lead area Room features All 234 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning. Other amenities include: - Bathrooms with hydromassage showers and hairdryers - 32-inch flat-screen TVs with premium channels - Wardrobes/cupboards, balconies and a personal chef ## Similar properties ![Interior](https://images.trvl-media.com/lodging/6000000/5410000/5401000/5400913/319417f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Queretaro by IHG Downtown Querétaro - Hot tub - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 532 reviews £70 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=5400913&PinnedHotelID=5400913&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/26000000/25090000/25088700/25088671/db5567df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Express Queretaro Constituyentes Downtown Querétaro - Pool - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 1,007 reviews £77 includes taxes & fees 16 Nov - 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Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,012 reviews £92 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=859341&PinnedHotelID=859341&HadPinnedHotel=true®ionId=-1&adults=2) ![City view from property](https://images.trvl-media.com/lodging/4000000/3610000/3608300/3608277/e130da78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Crown Victoria Downtown Querétaro - Hot tub - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,445 reviews £51 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=3608277&PinnedHotelID=3608277&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15470000/15469200/15469126/cb52634c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Criol Downtown Querétaro - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,000 reviews £57 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=15469126&PinnedHotelID=15469126&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1840000/1830700/1830640/e6143a4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Camelinas Hotel Downtown Querétaro - Pool - Spa - Kids pool - Parking included 8.8 Excellent 1,001 reviews £105 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=1830640&PinnedHotelID=1830640&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free secured, covered self parking on site - Free RV/bus/lorry parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily full breakfast available 6:30 AM to noon for a fee: MXN 370 to 430 for adults and MXN 220 to 250 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - El Patio - Los Arcos - Los Naranjos ### Things to do - 24-hour gym - 3 hot tubs - Arcade/game room - Archery - Children's pool - Designer stores - Outdoor pool - Playground - Private wine tours - Vineyard - Wine tours ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - 13 meeting rooms - 24-hour business centre - Computer station - Conference centre (11,361 square foot of space) - Coworking space ### Outdoors - Garden - Terrace - Vineyard ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 16 accessible parking spaces - Accessible shuttle - Front entrance ramp - Hand-held showerhead - Handrails in stairways (84 centimetre high) - Lever door handles - Lift (91 centimetre wide door) - Low-height electrical sockets in bathroom - Portable shower seat - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (119 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 3 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Hair dryer - Hydromassage showerhead - Private bathroom - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch flat-screen TV with premium satellite channels ### Food and drink - 24-hour room service - Champagne service - Chef service - Coffee/tea maker - Minibar - Refrigerator - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Electrical adapters - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board - Mobile key entry - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 700 per pet (varies based on length of stay), plus a one-off cleaning fee of MXN 700 Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls, an off-lead area and litter trays are available ### Children and extra beds Children are welcome Children aged 11 and younger eat free breakfast Rollaway/extra beds are available for MXN 500 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 370 to 430 for adults and MXN 220 to 250 for children - Pet fee: MXN 700 per pet (varies based on length of stay) plus a one-off MXN700 cleaning fee - Service animals are exempt from fees - Rollaway bed fee: MXN 500 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Historico Holiday Inn Historico Hotel Holiday Inn Historico Hotel Queretaro-Centro Holiday Inn Queretaro-Centro Holiday Inn Queretaro-Centro Historico Queretaro-Centro Historico Holiday Inn Queretaro Centro Historico Hotel Queretaro Queretaro Holiday Inn Holiday Inn Queretaro-Centro Historico Hotel ## Frequently asked questions ### Does Holiday Inn Queretaro-Centro Historico by IHG have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM. ### How much does it cost to stay at Holiday Inn Queretaro-Centro Historico by IHG? > As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Queretaro-Centro Historico by IHG on 8 Nov 2025 start from £87.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Queretaro-Hotels-Holiday-Inn-Queretaro-Centro-Historico.h16994.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Holiday Inn Queretaro-Centro Historico by IHG pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of MXN 700 per pet, per night. A cleaning fee of MXN 700 also applies. Service animals are exempt from fees. ### How much is parking at Holiday Inn Queretaro-Centro Historico by IHG? > Self-parking is free at this property. ### What time is check-in at Holiday Inn Queretaro-Centro Historico by IHG? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Holiday Inn Queretaro-Centro Historico by IHG? > Checkout is at 1:00 PM. ### Where is Holiday Inn Queretaro-Centro Historico by IHG located? > This family-friendly Querétaro hotel is located near the airport, within 1 mi (2 km) of Autonomous University of Querétaro and Plaza Santa Maria Bullring. Alameda Hidalgo Park and Aqueduct of Santiago de Querétaro are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Queretaro-Centro Historico by IHG Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 646 8 - Good 248 6 - Okay 67 4 - Poor 22 2 - Terrible 17 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Vanessa Eugenia 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Vanessa Eugenia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Vanessa Eugenia 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Vanessa Eugenia Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jorge 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities A property is very clean and very good breakfast ##### Jorge Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Alejandro 5 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mexican Buffet for breakfast!! Amazing food!! ##### Alejandro Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Maria 7 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean hotel and good food. ##### Maria Stayed 5 nights in May 2024 ### 10/10 Excellent #### Jesus 27 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place ##### Jesus Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Rafae 27 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location ##### Rafae Stayed 1 night in Feb 2025 ### 8/10 Good #### Irma Aurora 14 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Buen buffet, confortable room. ##### Irma Aurora Stayed 1 night in Jul 2024 ### 8/10 Good #### Rafael 23 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel ##### Rafael Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Straso 24 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Straso Stayed 6 nights in Jan 2024 ### 10/10 Excellent #### Pam 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities :) ##### Pam Stayed 1 night in Dec 2024 ### 8/10 Good #### Lorenzo 29 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room with a balcony, overlooking the gardens, was awesome. Unfortunately I had to check in behind a group of noisy, not paying attention, chinese. Only 2 staff behind desk, both looking after the group. 30 minutes to check in.... ##### Lorenzo Stayed 1 night in Oct 2023 ### 4/10 Poor #### FRANCISCO 4 Feb 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Very bad smell in hallways, in room and specially the bathroom. That also called us at 3am just to know if when our reservation ended! This is unacceptable. ##### FRANCISCO Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Roberto Carlos 3 Dec 2023 Disliked: Staff & service I booked through Expedia. The reservation proceeded without any problem on their platform. I printed the itinerary and also received a confirmation SMS. However, when I showed up at the hotel reception, they did not want to honor my reservation. This created a big problem for me, because I was forced to look for another hotel with availability under a heavy rain. I booked through Expedia because I needed immediate accommodation, since a family member died and I immediately moved to Querétaro to attend to the emergency; After 5 hours of travel I received the unpleasant surprise of not having accommodation. I made the reservation at approximately 4:00 p.m. and I showed up at the hotel at 9:00 p.m. Honestly, both Expedia and the hotel simply distanced themselves from the problem, it's a shame. Due to this situation I did not become a client of that hotel and I hope to never book again in IGH hotels in my life, their interest in their clients is zero. ##### Roberto Carlos Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Erick Alberto 2 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel muy lindo ##### Erick Alberto Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Irvin 29 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente lugar me gustó ##### Irvin Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jose 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities seguridad en el acceso a zona de habitaciones ( con llave ) muy limpia la habiltacion y a pesar de tener vista al jardin nada de ruido ##### Jose Stayed 1 night in Oct 2025 ### 6/10 Okay #### Mariana 21 Oct 2025 Liked: Amenities Disliked: Staff & service Trato pésimo ##### Mariana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Aimee 18 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Habitación cómoda, Personal amable y buena seguridad ##### Aimee Stayed 4 nights in Oct 2025 ### 8/10 Good #### Mar 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen hotel pero no está tan cerca del centro ##### Mar Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Vanessa Eugenia 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gracias ##### Vanessa Eugenia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Vanessa Eugenia 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio en l tabaquería ##### Vanessa Eugenia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Vanessa Eugenia 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable y la habitación muy vomofa ##### Vanessa Eugenia Stayed 1 night in Oct 2025 ### 6/10 Okay #### ricardo 2 Oct 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Alfombra con olores ##### ricardo Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Ana Irma 1 Oct 2025 Al llegar pregunte en la recepción si el desayuno para las cuatro personas estaba incluido y me confirmaron que si Sin embargo al tomar el desayuno me cobraron el de mi hija menor ya que mencionaron que la edad de los menores límite eran 11 años y mi hija tiene 15años Este mal entendido es causado por que al reservar en expedia cuando confirmas un menor ingresar la edad de 0 a 17 años pero en este hotel solo consideran a los menores de 0 a 11 años ##### Ana Irma Stayed 1 night in Sep 2025 ## 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