Title: Fato Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1338022&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fato Hotel Travelers can take a refreshing plunge in the outdoor pool, try their luck at the arcade games, or savor a delicious meal at Rio Tinto restaurant ## Photo gallery for Fato Hotel ![Habitacion Junior Suite con Jacuzzi | Jetted bathtub - Fato Hotel (Querétaro)](https://images.trvl-media.com/lodging/2000000/1340000/1338100/1338022/a03405cf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Double Room, 2 Double Beds | View from room - Fato Hotel (Querétaro)](https://images.trvl-media.com/lodging/2000000/1340000/1338100/1338022/df4be75a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, laptop workspace - Fato Hotel (Querétaro)](https://images.trvl-media.com/lodging/2000000/1340000/1338100/1338022/2eee2862.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Fato Hotel (Querétaro)](https://images.trvl-media.com/lodging/2000000/1340000/1338100/1338022/5f51dc7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Fato Hotel (Querétaro)](https://images.trvl-media.com/lodging/2000000/1340000/1338100/1338022/b4f2875f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In downtown Querétaro, Fato Hotel blends modern comforts with rich history. Guests enjoy the outdoor pool and dine at Rio Tinto restaurant for breakfast and dinner. The arcade/game room offers entertainment. Free WiFi and attentive staff enhance the welcoming atmosphere. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=1338022&PinnedHotelID=1338022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=1338022&PinnedHotelID=1338022&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1338022&PinnedHotelID=1338022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1338022&PinnedHotelID=1338022&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1338022&PinnedHotelID=1338022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1338022&PinnedHotelID=1338022&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1338022&PinnedHotelID=1338022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1338022&PinnedHotelID=1338022&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Standard Room, 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1340000/1338100/1338022/2eee2862.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.8 Excellent 10 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Blackout curtains Premium bedding Hairdryer Private bathroom - City view - 366 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, 2 Double Beds ![Standard Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1340000/1338100/1338022/dd941f27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 9.0 Wonderful 8 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Blackout curtains Premium bedding Hairdryer Private bathroom - City view - 366 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Habitacion King Superior con balcon ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1340000/1338100/1338022/f84e569a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion King Superior con balcon ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Smart TV Blackout curtains Premium bedding Hairdryer - City view - Sleeps 2 - 1 King Bed ### View all photos for Superior Room ![Superior Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1340000/1338100/1338022/95293b2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Blackout curtains Premium bedding Hairdryer Private bathroom - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior two beds room with balcony ![Superior two beds room with balcony | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1340000/1338100/1338022/83365ee5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior two beds room with balcony ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds Smart TV Blackout curtains Premium bedding Hairdryer - City view - Sleeps 3 - 2 Double Beds ### View all photos for Habitacion Junior Suite con alberca ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1340000/1338100/1338022/2eee2862.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Junior Suite con alberca ### Highlights Soundproofed Air conditioning Smart TV Blackout curtains Premium bedding Hairdryer Private bathroom Free bottled water - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Habitacion Junior Suite con Jacuzzi ![Habitacion Junior Suite con Jacuzzi | Jetted bathtub](https://images.trvl-media.com/lodging/2000000/1340000/1338100/1338022/a03405cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Junior Suite con Jacuzzi ### Highlights Soundproofed Private indoor hot tub Air conditioning Smart TV Separate bedroom Blackout curtains Premium bedding Hairdryer - City view - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/88000000/87920000/87915300/87915275/d6a7f48d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Oxa Hotel Downtown Querétaro - 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Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 413 reviews £87 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Queretaro-Hotels-Aloft-Queretaro.h37935262.Hotel-Information?chkin=2026-2-13&chkout=2026-2-14&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=c44b3989-c6b7-496a-a2a7-bfd566ed7543&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/112000000/111250000/111243100/111243040/4a0f1158.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### avid hotel Queretaro Centro Sur by IHG Centro Sur - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 132 reviews £63 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Queretaro-Hotels-Avid-Hotel-Queretaro-Centro-Sur.h111243040.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=c44b3989-c6b7-496a-a2a7-bfd566ed7543&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Turotel-Queretaro.h1338022.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Turotel-Queretaro.h1338022.Hotel-Information) ## About the area Located in Downtown Querétaro, a neighbourhood in Querétaro, Fato Hotel is in a shopping district and near the airport. Aqueduct of Santiago de Querétaro and Templo de Santo Domingo are local landmarks, and the area's natural beauty can be seen at Cerro de Las Campanas National Park and El Cimatario National Park. Looking to enjoy an event or a game while in town? See what's happening at Josefa Ortiz de Domínguez Auditorium or Plaza Santa Maria Bullring. [Visit our Querétaro travel guide](https://www.expedia.co.uk/Queretaro.dx6303215) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.57716%2C-100.38896&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4klacy3Vka_2HOllyCF-bxI1LBQ=) 2107 Lateral Autopista, Mexico-Queretaro 2107, Querétaro, QUE, 76030 ### What's nearby - ![Auditorium Josefa Ortiz de Dominguez Queretaro](https://images.trvl-media.com/place/553248634247668759/bc42d6ff-976d-482f-b1b2-12e8a2a34385.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Josefa Ortiz de Domínguez Auditorium 19 min walk \- 1.0 mile - ![Los Arcos, Monument in Santiago de Querétaro.](https://images.trvl-media.com/place/6337910/72d070ec-65e5-491e-acbe-8ef05c822b42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aqueduct of Santiago de Querétaro 3 min drive \- 1.5 miles - Alameda Hidalgo Park 14 min walk \- 0.8 miles - Puerta la Victoria 17 min walk \- 0.9 miles - Galerías Querétaro Shopping Center 2 min drive \- 1.5 miles ### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) 35 min drive ### Restaurants - La Marmota 4 min walk - Sora Sushi Bar Queretaro 4 min walk - Tacos de cabeza 8 min walk - Tacos los Desvelados 11 min walk - Mercury Inn 1 min walk ## About this property ### Fato Hotel Hotel near Aqueduct of Santiago de Querétaro You can look forward to a terrace, a coffee shop/cafe and an arcade/games room at Fato Hotel. The on-site restaurant, Rio Tinto, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym. Other perks include: - An outdoor pool, along with sunloungers - Free self-parking - A local area shuttle, a vending machine and a front desk safe - A lift, a banquet hall and a ballroom Room features All 54 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. More amenities include: - Bathrooms with free toiletries and hairdryers - 65-inch Smart TVs with streaming services and premium channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892832/7362104e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Flamingo Inn Downtown Querétaro - Pool - Pet-friendly - Kids’ pool - Parking included 9.2 Wonderful 969 reviews £65 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3892832&PinnedHotelID=3892832&HadPinnedHotel=true®ionId=-1&adults=2) ![Free self-parking](https://images.trvl-media.com/lodging/3000000/2280000/2270800/2270793/8d9b4e58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mirage Downtown Querétaro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,069 reviews £50 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=2270793&PinnedHotelID=2270793&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/17000000/16450000/16441400/16441320/7b852959.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mercury Inn Downtown Querétaro - 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Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 1,002 reviews £108 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1830640&PinnedHotelID=1830640&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/2000000/1230000/1228100/1228051/588c0fcc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Real de Minas Tradicional Downtown Querétaro - Pool - Pet-friendly - Kids’ pool - Parking included 8.2 Very good 999 reviews £47 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=1228051&PinnedHotelID=1228051&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/12000000/11970000/11961700/11961634/26335fb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Domun Hotel Downtown Querétaro - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 1,007 reviews £74 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=11961634&PinnedHotelID=11961634&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=1338022&PinnedHotelID=1338022&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1338022,3892832,2270793,16441320,3608277) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Area shuttle (surcharge) - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Rio Tinto ### Things to do - Arcade/game room - Gym - Outdoor pool ### Family friendly - Arcade/game room - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Outdoors - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 3 floors - Ballroom - Banquet hall - Built in 2005 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 65-inch smart TV with premium digital channels - Streaming services ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Iron/ironing board - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 360, per pet, per night, plus a deposit of MXN 500 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Pet deposit: MXN 500 per stay - Pet fee: MXN 360 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms A car is not required for transport to and from this property ### Property is also known as Turotel Turotel Hotel Turotel Hotel Queretaro Turotel Queretaro Turotel Queretaro Hotel Fato Hotel Hotel ## Frequently asked questions ### Does Fato Hotel have a pool? ### Is Fato Hotel pet-friendly? ### How much is parking at Fato Hotel? ### What time is check-in at Fato Hotel? ### What time is check-out at Fato Hotel? ### Where is Fato Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Fato Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 444 8 - Good 251 6 - Okay 59 4 - Poor 13 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Rosabely 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Rosabely Stayed 2 nights in Oct 2025 ### 8/10 Good #### Lorena 2 Jan 2025 Liked: Amenities, property conditions & facilities Clean, friendly, close to airport ##### Lorena Stayed 1 night in Dec 2024 ### 10/10 Excellent #### RICARDO 20 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities TODO EXCELENTE ##### RICARDO Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### César 18 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities GENIAL ##### César Stayed 1 night in Mar 2023 ### 8/10 Good #### Raquel 5 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Raquel Stayed 1 night in May 2025 ### 10/10 Excellent #### Nancy Guadalupe Vivanco 21 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities 10/10 ##### Nancy Guadalupe Vivanco Stayed 1 night in Oct 2024 ### 10/10 Excellent #### LILIANA 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy lindo ##### LILIANA Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Yasmin 15 Dec 2025 Liked: Cleanliness, property conditions & facilities La habitación bien, solo que se escucha mucho el ruido de las habitaciones contiguas... la alberca estaba super fría y sucia. ##### Yasmin Stayed 1 night in Dec 2025 ### 6/10 Okay #### Luis 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities La alberca fria ##### Luis Stayed 1 night in Dec 2025 ### 8/10 Good #### Angeles 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Habitación insonora lo que se agradece ##### Angeles Stayed 1 night in Nov 2025 ### 6/10 Okay #### GUILLERMO GERARDO 25 Oct 2025 Disliked: Room comfort #### De paso Cama incomoda. Rechinaba mucho. Baño con paredes viejas. Personal poco servicial ##### GUILLERMO GERARDO Stayed 1 night in Oct 2025 ### 6/10 Okay #### Antonio 19 Oct 2025 Liked: Cleanliness No servía el elevador. ##### Antonio Stayed 1 night in Sep 2025 ### 10/10 Excellent #### YURITHZI 16 Oct 2025 Liked: Cleanliness, staff & service Todo estuvo perfecto a excepción de que no funcionaba el elevador ##### YURITHZI Stayed 1 night in Oct 2025 ### 10/10 Excellent #### ALFONSO 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort No servía el elevador y según que va para largo. El único inconveniente sería eso ##### ALFONSO Stayed 1 night in Oct 2025 ### 8/10 Good #### Oscar 4 Oct 2025 Liked: Cleanliness, staff & service, amenities Ubicación ideal para moverse en vías principales de Qro ##### Oscar Stayed 1 night in Jun 2025 ### 4/10 Poor #### JAIME 25 Aug 2025 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities llegue a la hora de mi reserva, la habitación no estaba disponible y tuve que esperar, cuando me dieron acceso, note que no había, ni jabones, ni toallas: A la mañana siguiente de mi alojamiento siendo las 9.15 am la camarera toco la puerta e inmediatamente quiso abrir la puerta con brusquedad aun cuándo estaba puesto el colgante de no molestar. el pasillo de acceso elevadores, con goteras y pisos encharcados. ##### JAIME Stayed 1 night in Aug 2025 ### 8/10 Good #### Francisco 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena estancia excelente servicio de todo el personal, muy atentos a todo lo necesario ##### Francisco Stayed 1 night in Aug 2025 ### 8/10 Good #### Omar 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities En general bien ##### Omar Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Manuel Gerardo 13 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Calidad en franca caída Quinta vez que me quedo en este hotel, regresaba porque era de buena calidad por el precio que cobran. Pero en esta ocasión las habitaciones olían horrible por un canal de aguas negras que hay detrás. Lo reporté dos veces durante mi estancia. tampoco funcionaba bien las llave mezcladora de la regadera. Lo peor fue que cuando le reporté esto a la gerente de forma muy amable al finalizar mi estancia, ella prácticamente me acuso de mentiroso, por que dijo que había mandado a su personal a arreglar y no le informaron del olor. Ni una disculpa me ofreció. No lo recomiendo ##### Manuel Gerardo Stayed 5 nights in Jul 2025 ### 4/10 Poor #### Erik Miguel 12 Jul 2025 Liked: Staff & service #### Horrible olor de cuarto Las habitaciones huelen horrible, a alcantarilla. La regadera no tiene un buen control de la temperatura del agua, o helada o hirviendo, es dificil bañarse. Las toallas y ropda de cama ya está muy descuidado. Tuve problemas con la llave del cuarto en repetidas ocasiones. Hace un par de años nos habíamos hospedado varias veces ahí y ningún problema, lo han descuidado mucho. ##### Erik Miguel Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### Alejandro 11 Jul 2025 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### Mala experiencia Muy mal. La regadera del baño es imposible regular lo caliente o lo frío. El hotel en general huele muy mal por el desagüe y el canal de aguas negras que hay detrás. El bufet no tiene nada de sabor y en general la cocina no es buena. Las condiciones generales del hotel son malas y descuidado. ##### Alejandro Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Jesus 19 Jun 2025 Liked: Cleanliness, staff & service, room comfort El personal y el servicio de parte de ellos fue excelente. El hotel en si me decepciono, les falta arreglar mas los cuartos. Se ven obscuros al igual que los pasillos. Me cuarto no funcionaba la chapa y se batalla con la agua en la regadera. Puede mejorar mucho el mantenimiento. ##### Jesus Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Carolina Leticia Burgos 10 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente servicio ##### Carolina Leticia Burgos Stayed 2 nights in May 2025 ### 2/10 Terrible #### Jorge 15 Apr 2025 Disliked: Staff & service, property conditions & facilities No recomendable ##### Jorge Stayed 3 nights in Apr 2025 ### 8/10 Good #### Salvador 18 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El único detalle es que el internet fallaba mucho. Y la alberca estaba muy fría, pero eso realmente no me afectó demasiado. ##### Salvador Stayed 2 nights in Mar 2025 ---