Ratings based on 94 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Sleepless for noise & rude manager

Posted 18-Feb-2017 on Hotels
When checking in we were required for an open voucher Even though they don't have anything in the fridge. I didn't want to provide the room key unless we open voucher or left cash instead. The manager was quite rude about it and even says that if I didn't agree I could call the owner who was in Norway ... such bad service ! At night we couldn't sleep at all until 3:30 AM because there was a party next-door, loud microphones and karaoke. The staff member we complained to said he was really unusual and assured he was trying to sort it out with police but it kept on and on. The next day another staff member told us that it is quite frequent but that it happens on Saturdays and not on Thursdays - be careful people- they lie to clients! Luckily coffee was good although besides that the only provided a small fruit portion and nothind else.
5 out of 5
Recommended
for Couples
by A verified traveller from Mexico

Nice Boutique Hotel

Posted 30-Dec-2016 on Orbitz
Pros: Do like the location, facilities and friendly staff, it does not have parking lot at hotel, but they have valet parking.
Cons: The morning breakfast is not gourmet as advertised, the papaya taste like onions, I guess they use the same knife.
Location: Main square, church, downtown, and a very nice nun restaurant right next to the corner.
I stay with my family and pet, one night, if you like to spend the night at very downtown in Queretaro, this is the place, some traditional restaurants located near, and main local attractions, nice boutique hotel, rooms very nice, and completly restored.
4 out of 5
by A verified traveller

Posted 28-Nov-2016 on Hotels
I love MO17, this time I was a bit disappointed, the WIFI was non-existent at the room. They forgot to re-supply Toilette paper, and there was no Juice for breakfast. Still, I will stay there next time.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Nov-2016 on Hotels
1 out of 5
by A verified traveller

Bad choice

Posted 28-Aug-2016 on Hotels
Horrible location for the room. It was on the very entrance of the hotel. The front door shutters didn't close well, so a lot of light passed trough. There's was a cockroach in the bathtub! The wood around the bathtub was warned out. Really noisy room. Too expensive for all the above.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Apr-2016 on Hotels
5 out of 5
by JAVIER

This traveller left a rating score only Posted 16-Jan-2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Can

a bit noisy

Posted 30-Nov-2015
Great area, awesome design and the staff is amazing but the rooms they need a big renovation
5 out of 5
by Timothy John from Montreal

Great place to stay

Posted 25-Oct-2015 on Hotels
Everything was perfect
3 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

A good hotel with great design.

Posted 19-Oct-2015
the design of the hotel and the rooms is amazing, its clean, if its a hotel just to sleep its perfect but it doesn't have a restaurant if you get hungry. The rooms are ok but not that comfortable. its a nice and new experience thou.