Title: Tunbridge Wells Retreat Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179921&destination=Royal+Tunbridge+Wells%2C+England%2C+United+Kingdom&selected=1605951&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tunbridge Wells Retreat Relax in style and indulge your senses with lush gardens and fine dining options nearby. ## Photo gallery for Tunbridge Wells Retreat ![Daily full breakfast (GBP 9.95 per person) - Tunbridge Wells Retreat (Royal Tunbridge Wells)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605951/3eb8cb97.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Tunbridge Wells Retreat (Royal Tunbridge Wells)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605951/ec350ae4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool - Tunbridge Wells Retreat (Royal Tunbridge Wells)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605951/14474f0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room | Iron/ironing board, free WiFi - Tunbridge Wells Retreat (Royal Tunbridge Wells)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605951/2e2aa9ce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Tunbridge Wells Retreat (Royal Tunbridge Wells)](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605951/0d019353.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Tunbridge Wells Retreat is the perfect haven in Tunbridge Wells Town Centre. Enjoy a leisurely stroll through the garden, unwind at the bar, or savor a meal at the restaurant with free WiFi and luggage storage available for your convenience. ## Reviews 6.8 ## Popular amenities - Free Wi-Fi - Restaurant - Breakfast available - Business services - Bar - Housekeeping ## Room options ### Check availability for these dates Tonight [Mar 20 - Mar 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=1605951&PinnedHotelID=1605951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=1605951&PinnedHotelID=1605951&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 21 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=1605951&PinnedHotelID=1605951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=1605951&PinnedHotelID=1605951&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1605951&PinnedHotelID=1605951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1605951&PinnedHotelID=1605951&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1605951&PinnedHotelID=1605951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1605951&PinnedHotelID=1605951&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Double Room ![Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605951/f77cbaca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - 129 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room ![Twin Room | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605951/fa9cd952.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - 129 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Single Room ![Single Room | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605951/c7726a9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room - 108 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Superior Double Room ![Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605951/f19f465d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Room ![Family Room | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1610000/1606000/1605951/07ff14e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - 215 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRoyal-Tunbridge-Wells-Hotels-Tunbridge-Wells-Retreat.h1605951.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRoyal-Tunbridge-Wells-Hotels-Tunbridge-Wells-Retreat.h1605951.Hotel-Information) ## About the area Located in Tunbridge Wells Town Centre, a neighbourhood in Royal Tunbridge Wells, Tunbridge Wells Retreat is near a train station. Salomons Centre and Groombridge Place are local landmarks, and some of the area's attractions include Spa Valley Railway and BowlPlex Tunbridge Wells. Groombridge Railway Station and Wear 'm Out Play Centre are also worth visiting. [Visit our Royal Tunbridge Wells travel guide](https://www.expedia.co.uk/Royal-Tunbridge-Wells.dx179921) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.13066%2C0.25894&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2HmpCn6b2ZyEzWZyOQx5gSRrqwA=) 54-57 London Road, Royal Tunbridge Wells, England, TN1 1DS ### What's nearby - ![Calverley Grounds is a historic park area in the town of Royal Tunbridge Wells. Its situated opposite the main railway station and is used throughout the year by tourists and local people. There are a range of events held here too, from Local & Live Music Festival to the Ice Rink at Christmas.](https://images.trvl-media.com/place/179921/96d55b82-5b11-4787-b1ac-e14bc78449b5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calverley Grounds 4 min walk \- 0.3 miles - ![Pantiles which includes signage](https://images.trvl-media.com/place/6091995/202c4c80-35bb-489b-9a20-47c37afbf347.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pantiles 6 min walk \- 0.4 miles - Trinity Theatre 5 min walk \- 0.3 miles - Tunbridge Wells Museum and Art Gallery 6 min walk \- 0.4 miles - Assembly Hall Theater 7 min walk \- 0.4 miles ### Getting around - Tunbridge Wells Station 5 min walk - Gatwick Airport (LGW) 53 min drive ### Restaurants - Momentum 6 min walk - The Bedford 6 min walk - The Ivy Royal Tunbridge Wells 5 min walk - Grove Tavern 6 min walk - Barn 6 min walk ## About this property ### Tunbridge Wells Retreat Hotel located in Tunbridge Wells Town Centre Consider a stay at Tunbridge Wells Retreat and take advantage of a garden, a bar and a business centre. In addition to a restaurant, guests can connect to free in-room WiFi. You'll also find perks such as: - Full breakfast (surcharge), a 24-hour front desk and luggage storage - 1 meeting room and a lift Room features All guest rooms at Tunbridge Wells Retreat include amenities, such as free WiFi. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Electric kettles, heating and daily housekeeping ## Similar properties ![Daily buffet breakfast (GBP 17.95 per person)](https://images.trvl-media.com/lodging/1000000/40000/34400/34312/734dc3fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Tunbridge Wells Hotel Royal Tunbridge Wells - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 7.8 Good 1,000 reviews £67 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=34312&PinnedHotelID=34312&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/18000000/17490000/17489500/17489428/59c5ede3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Russell Hotel Tunbridge Wells Town Centre - Breakfast included - Parking included - Free Wi-Fi - Bar 8.2 Very good 427 reviews £73 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=17489428&PinnedHotelID=17489428&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room dining](https://images.trvl-media.com/lodging/1000000/10000/8900/8849/e6879e21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Spa Hotel Royal Tunbridge Wells - 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30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=7728489&PinnedHotelID=7728489&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4520000/4519800/4519702/b675df02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Tunbridge Wells Hotel Royal Tunbridge Wells - Free Wi-Fi - Restaurant - Parking available - Business services 8.4 Very good 291 reviews £104 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=4519702&PinnedHotelID=4519702&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22800000/22797500/22797415/f7e7c8b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smith & Western Tunbridge Wells Royal Tunbridge Wells - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 207 reviews £110 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=22797415&PinnedHotelID=22797415&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4570000/4562300/4562254/00c0688f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anand Lodge Royal Tunbridge Wells - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 6.2 178 reviews £68 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=4562254&PinnedHotelID=4562254&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4600/4575/baece0a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Dartford Brands Hatch Hotel & Spa Sevenoaks - Pool - Spa - Free Wi-Fi - Restaurant 7.6 Good 1,000 reviews £54 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4575&PinnedHotelID=4575&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 7:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/60000/55000/54994/9d78d8ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delta Hotels by Marriott Tudor Park Country Club Maidstone - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 936 reviews £76 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=54994&PinnedHotelID=54994&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=1605951&PinnedHotelID=1605951&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1605951,34312,17489428,8849,994) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking; reservations required - Offsite parking; reservations required - Limited on-site parking ### Food and drink - Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 9.95 for adults and GBP 9.95 for children - A bar/lounge - A restaurant ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - Business centre - Meeting room ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle ### More - Heating - Iron/ironing board ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Due to refurbishment of the restaurant, this property's evening dining options are limited at the moment. Cooked breakfast is still available. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 15 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: GBP 50 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately GBP 9.95 for adults and from GBP 9.95 for children - Rollaway bed fee: GBP 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve rollaway/extra beds This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Tunbridge Wells Retreat Hotel Smart Simple Hotel Royal Tunbridge Wells Tunbridge Wells Retreat Royal Kent Hotel Smart And Simple Smart And Simple Hotel Royal Tunbridge Wells, Kent Tunbridge Wells Retreat Hotel Tunbridge Wells Retreat Royal Tunbridge Wells Tunbridge Wells Retreat Hotel Royal Tunbridge Wells ## Frequently asked questions ### Is Tunbridge Wells Retreat pet-friendly? ### How much is parking at Tunbridge Wells Retreat? ### What time is check-in at Tunbridge Wells Retreat? ### What time is check-out at Tunbridge Wells Retreat? ### Where is Tunbridge Wells Retreat located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Tunbridge Wells Retreat Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.6 Location ### 8.0 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 26 8 - Good 83 6 - Okay 45 4 - Poor 38 2 - Terrible 15 ## Reviews Verified ### 10/10 Excellent #### Carol 24 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Went to show at Assembly rooms which was close by. Hotel close to town centre and railway station. Lovely room, peaceful area, good breakfast. ##### Carol Verified ### 4/10 Poor #### Barbie 14 Mar 2020 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### Dirty Cleanliness was terrible. Dirty room. Coffee left caked on teaspoon. Plastic fork with dust by bed by radiator. Stained sheets. Yuk. Had to park a distance from hotel. Breakfast was not good either. ##### Barbie Stayed 1 night in Mar 2020 Verified ### 2/10 Terrible #### Michael 4 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Honest review Very poor on all counts we will never return. ##### Michael Stayed 4 nights in Feb 2020 Verified ### 8/10 Good #### Paul 2 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Reasonable price. Staff great , breakfast good. Hotel just a little tired. ##### Paul Stayed 1 night in Feb 2020 Verified ### 6/10 Okay #### Verified traveller 16 Feb 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities The rooms were nice enough for a budget hotel but the toilet did not flush, we did not have flannels nor -any mini toiletries you expect to find in a hotel. However, comfy bed and friendly staff! ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 4/10 Poor #### Nicole 2 Jan 2020 Disliked: Cleanliness, property conditions & facilities #### Tired Fantastic location easy to walk to all the attractions. Unfortunately accommodation quite basic, and our family room was tired, tatty and a bit grubby although the beds were clean and comfortable and the room was very spacious with a separate bunk bedded room for the kids which was perfect. Plastic tea and coffee cups in our room were not great! Again at breakfast!!?? ##### Nicole Stayed 1 night in Dec 2019 Verified ### 6/10 Okay #### Aaron 21 Dec 2019 Disliked: Cleanliness, property conditions & facilities #### A little over priced for what you get. Reasonable place, basic room, shower was a little mouldy.The mushrooms at breakfast were stone cold. ##### Aaron Stayed 1 night in Dec 2019 Verified ### 8/10 Good #### Peter 19 Dec 2019 Liked: Cleanliness, staff & service, amenities in meinem Zimmer kam am Abend nur sehr heißes Wasser aus der Dusche, am morgen nur kaltes Wasser. Es gab eine schöne Badewanne, aber in der konnte man nicht Duschen, der Hebel zum Umstellen fehlte. Das Zimmer war aber ruhig und angenehm. Das Hotel liegt sehr zentral im Ort und am Bahnhof. ##### Peter Stayed 1 night in Dec 2019 Verified ### 10/10 Excellent #### Verified traveller 16 Dec 2019 Liked: Cleanliness, staff & service We really like the bathroom , brand new with unique lighting and with bath and shower separated , overall the room was really spacious an quite definitely we will come back ##### Verified traveller Stayed 1 night in Dec 2019 Verified ### 6/10 Okay #### Verified traveller 9 Dec 2019 Liked: Staff & service The carpets in the stairwell and landings were very worn and dirty ##### Verified traveller Stayed 1 night in Dec 2019 Verified ### 6/10 Okay #### Verified traveller 9 Dec 2019 Liked: Staff & service Rooms were basic and functional - served a purpose but didn’t go the extra mile. Internal doors were quite heavy and banged a lot behind you and the funny maze of steps made for an interesting trip back to your room! ##### Verified traveller Stayed 1 night in Dec 2019 Verified ### 8/10 Good #### Frankki 25 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort My room was great, I'd asked for a z bed which never showed up, quite a few of our group had not hot water in shower, the water in our shower was boiling and not able to turn it down ##### Frankki Stayed 2 nights in Nov 2019 Verified ### 8/10 Good #### Joanna 20 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly staff. A small issue was dealt with swiftly. Lovely spacious rooms. Would stay again. ##### Joanna Stayed 1 night in Nov 2019 Verified ### 8/10 Good #### Alison 17 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short visit Quick flying visit for me so only needed a comfortable quiet room but I got upgraded to a lovely large room. Only downside was it was on the front on the building and traffic was noisy. There was also no soap so I had to use the complimentary shower gel as soap. Staff I encountered were nice especially on check in. ##### Alison Stayed 1 night in Nov 2019 Verified ### 6/10 Okay #### Verified traveller 2 Nov 2019 Liked: Cleanliness, staff & service, amenities The staff are brilliant at this hotel. Very helpful, polite and friendly. It’s an old building but has been decorated in a modern style suited to it. It’s bright and tastefully done. The public areas are very clean. The breakfast area is in the conservatory, which is very nice. The full English was hot and cooked well. The down side, the scrambled eggs tasted a bit powdery. The bedrooms are tastefully decorated, clean and are a good size but are starting to look abit tired. The carpet showed old stains. The bathroom was very disappointing, cracked tiles on the floor repaired with sealant, black mould sealant round the sink and shower area. The window’s need replacing as the wood is starting to rot. The bed was extremely comfortable. Tea/coffee facilities are in the room. It could do with electrical sockets by the bed. The hotel is in a good location, not too close to the shops but in easy walking distance. Despite the negatives I would stay here again for one or two nights but no longer unless the bathrooms were sorted out. We were with other people who had better rooms and bathrooms than me. ##### Verified traveller Stayed 2 nights in Oct 2019 Verified ### 4/10 Poor #### Verified traveller 25 Oct 2019 Disliked: Cleanliness, amenities, property conditions & facilities Some staff were nice some not so much. The room was small but thats fine. All the walls were scuffed, carpet had stains on it the grout in the bathroom was black. The shower was clap cold. I messed around with it for half hour and it was still freezing. There was also no toilet brush The milk for the coffee was also off The iron shorted and burnt my clothes The breakfast was okay. The friends who i was staying with said the dinner was nice too. The parking situation is awful. They should do permits or something. I think thats it all covered. There are better hotels near by. This one is old and tired and needs a full scale revamp. Dont go for jt just because it is the cheapest! ##### Verified traveller Stayed 2 nights in Oct 2019 Verified ### 8/10 Good #### Lynne 25 Oct 2019 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Facilities lacking. Generally our stay was a good experience. We were disappointed with the general condition of the room, the paintwork was very sad we had no charging facility for the Toothbrush, no surface to put a Toilet Bag, no Coffee Table. ![](https://a.travel-assets.com/ugc/hotel-reviews/258254B44081469F084130B87F2C014E456297351572003434804.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lynne Stayed 2 nights in Oct 2019 Verified ### 4/10 Poor #### Verified traveller 1 Oct 2019 Disliked: Cleanliness, property conditions & facilities Nothing we liked web site for hotel false advertising carpet filthy, torn dirty net curtains, table insecure, only 2 electrical points for the room mis match cups ##### Verified traveller Stayed 1 night in Sep 2019 Verified ### 6/10 Okay #### Martin 13 Sept 2019 Very basic , ok if you are using it as a base for touring , room is very in need of modernisation , shower and bathroom facilities very tiny , parking for this location is limited . ##### Martin Stayed 2 nights in Sep 2019 Verified ### 4/10 Poor #### Verified traveller 9 Sept 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Not recommended to stay at current condition For the price we paid, the quality and the condition of the hotel was pretty poor. The hotel is outdated, it was smelly, the room door to the toilet was not closing anymore, the shower was working poorly and breakfast very limited. Other than this there is free parking in front of the hotel and at walking distance some nice restaurant. Disappointed in hotels.com accepting a hotel in this condition especially for the price we paid. The balance was way off. ##### Verified traveller Stayed 1 night in Sep 2019 Verified ### 8/10 Good #### Verified traveller 6 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel location is the best in Tunbridge wells and having certain very good hotels nearby. ##### Verified traveller Stayed 4 nights in Sep 2019 Verified ### 2/10 Terrible #### Verified traveller 6 Sept 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Center of town very run down property . Staff did their best in poor environment. ##### Verified traveller Stayed 1 night in Aug 2019 Verified ### 10/10 Excellent #### Anthony 3 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### "Champagne taste beer income" reviews........ :-D I stay in hotels a LOT. Usually they're covered by work but on this occasion I needed somewhere for personal reasons and had to foot the bill myself. Let me be very clear. This isn't the Ritz, BUT it IS 1\. Clean 2\. Convenient 3\. Staffed by lovely people 4\. Comfortable 5\. Somewhere where you have everything you need including decent food, a bar and every cuisine you can imagine within five minutes. Too many people on here moaning and groaning about this place - the same kind of ridiculous people that moan about budget airlines when they're paid £13.99 to travel 1000 miles. Champagne taste and beer income fools. To address some of the moaning. 1\. My room (29) was comfortable and clean, with a (hurrah!) window which actually open properly to let in fresh air and an excellent shower. 2\. There is MORE than ample parking within 50 yards of the hotel. At least 20 spaces. I could see my car parked in the road from the bar. If you're too lazy to walk 100 yards then you need to have a word with yourself. 3\. I ate in the bar as I was tired. I had a basic burger and fries with a fried egg. It was well cooked and had plenty of fresh tomato and salad in it. Delicious. Not the Ivy, but again people have millionaire taste and bin man money. 4\. The staff were really superb. Young and friendly and happy to do everything to help. Added to which the receptionist in the morning was stunning :-D In short, don't hesitate to book this place if you want somewhere well priced and comfortable. ![](https://a.travel-assets.com/ugc/hotel-reviews/36476A4024C1E5F64468D5F24BD36A37995613B81567503487989.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8CAF0BA34A86279C039B6A45F6A9755B2B9C64F41567503492675.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F733196AB8E06ACA269B4B2534A63486B49C83581567503495771.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anthony Stayed 1 night in Sep 2019 Verified ### 6/10 Okay #### Michelle 23 Aug 2019 Liked: Cleanliness, staff & service Aarron on reception was great. Unhappy that my tv didn’t work in my room he swiftly offered me another room. He was very pleasant. Overall the hotel is tired and dated. In the new room the cold water tap in bathroom didn’t work. The large windows let in a lot of noise from the road outside. The cooked breakfast was really poor quality ingredients and not very appetising. Overall nice friendly staff but hotel didn’t quite hit the mark. ##### Michelle Stayed 1 night in Aug 2019 Verified ### 10/10 Excellent #### Verified traveller 12 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely peaceful and welcoming to me and my young son. Particularly nice staff serving breakfast who chatted to him. Room was nice and spacious and comfortable with a good shower. 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