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Overview of Tunbridge Wells Retreat

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Pool
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast Available
  • Business Services
  • Bar
  • Housekeeping
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationPantiles16 min walk
    Popular LocationGroombridge Place7 min drive
    Popular LocationHaysden Country Park11 min drive
    AirportLondon (LGW-Gatwick)38 min drive

Choose dates to view prices

About this area

Royal Tunbridge Wells

Located in Royal Tunbridge Wells, Tunbridge Wells Retreat is near a train station. Lingfield Park Racecourse and Golf Club and Tunbridge Wells Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Hop Farm Family Park and Tinkers Park. Ashdown Forest Llama Park and Standen are also worth visiting.
Visit our Royal Tunbridge Wells travel guide
Popular Location

What's nearby

  • Pantiles - 16 min walk
  • Groombridge Place - 7 min drive
  • Haysden Country Park - 11 min drive
  • Wadhurst Castle - 16 min drive
  • Penshurst Place and Gardens - 24 min drive

Getting around

  • Tunbridge Wells Central Station - 6 min walk
  • AirportLondon (LGW-Gatwick) - 38 min drive

Restaurants

  • Casa Da Claudia - 4 min walk
  • Soprano Wine Bar - 5 min walk
  • The Warren Restaurant - 5 min walk
  • Juliet's - 5 min walk
  • Javabean Cafe - 5 min walk

About this property

Tunbridge Wells Retreat

3.5-star hotel with bar/lounge and business centre
Along with a bar/lounge, this smoke-free hotel has a business centre and a meeting room. WiFi in public areas is free. Additionally, a 24-hour front desk and a garden are on-site. All 40 rooms provide complimentary wireless Internet access, electric kettles and flat-screen TVs. Other amenities available to guests include hairdryers, showers and ironing boards.
Tunbridge Wells Retreat offers 40 forms of accommodation with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free nearby parking
  • Limited parking spaces

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 9.95 for adults and GBP 9.95 for children
  • 1 bar

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Italian
  • Russian
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Iron/ironing board

Policies

Check-in

Check-in from 3 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to refurbishment of the restaurant, this property's evening dining options are limited at the moment. Cooked breakfast is still available.

Renovations and closures

This property is closed from 23 June 2020 to 31 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 9.95 for adults and GBP 9.95 for children (approximately)
  • Rollaway bed fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Tunbridge Wells Retreat Hotel
Smart Simple Hotel Royal Tunbridge Wells
Tunbridge Wells Retreat Royal Kent
Hotel Smart And Simple
Smart And Simple Hotel Royal Tunbridge Wells, Kent
Tunbridge Wells Retreat Hotel
Tunbridge Wells Retreat Royal Tunbridge Wells
Tunbridge Wells Retreat Hotel Royal Tunbridge Wells

Frequently asked questions

Can I cancel my reservation for free at Tunbridge Wells Retreat and receive a full refund?
Yes, Tunbridge Wells Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to Tunbridge Wells Retreat cancellation policy on our site for more details about any exclusions or requirements.
Is Tunbridge Wells Retreat pet-friendly?
No, pets are not allowed at this property.
How much is parking at Tunbridge Wells Retreat?
Limited spots are available. There is free parking nearby.
What time is check-in at Tunbridge Wells Retreat?
Check-in is from 3 PM - 10 PM. Late check-in is available during limited hours.
What time is check-out at Tunbridge Wells Retreat?
Checkout is at 11 AM.
Where is Tunbridge Wells Retreat located?
Situated in Royal Tunbridge Wells, this hotel is within a 10-minute walk of Trinity Theatre, Assembly Hall Theater and Tunbridge Wells Museum and Art Gallery. Tunbridge Wells Golf Club and Pantiles are also within 1 mile (2 km). Tunbridge Wells Central Station is 6 minutes by foot and Spa Valley Station is 11 minutes.
3.3
5 - Excellent
26
4 - Good
84
3 - Okay
45
2 - Poor
37
1 - Terrible
15

3.6/5

Cleanliness

3.9/5

Staff & service

3.0/5

Amenities

3.1/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Room comfort
Sad face IconDisliked: Cleanliness, property conditions & facilities
Dirty
Cleanliness was terrible. Dirty room. Coffee left caked on teaspoon. Plastic fork with dust by bed by radiator. Stained sheets. Yuk. Had to park a distance from hotel. Breakfast was not good either.
Stayed 1 night in Mar 2020

1/5 Terrible

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest review
Very poor on all counts we will never return.
Stayed 4 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price.
Staff great , breakfast good. Hotel just a little tired.
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
The rooms were nice enough for a budget hotel but the toilet did not flush, we did not have flannels nor -any mini toiletries you expect to find in a hotel. However, comfy bed and friendly staff!
Stayed 1 night in Feb 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Cleanliness, property conditions & facilities
Tired
Fantastic location easy to walk to all the attractions. Unfortunately accommodation quite basic, and our family room was tired, tatty and a bit grubby although the beds were clean and comfortable and the room was very spacious with a separate bunk bedded room for the kids which was perfect. Plastic tea and coffee cups in our room were not great! Again at breakfast!!??
Stayed 1 night in Dec 2019

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