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Tunbridge Wells Retreat

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Pool
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi

Overview of Tunbridge Wells Retreat

Tunbridge Wells Retreat

3.5 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
54-57 London Road, Royal Tunbridge Wells, England, TN1 1DS

Explore the area

  • Popular LocationEnchanted Place - Winnie the Pooh25 min drive
  • Popular LocationAshdown Forest27 min drive
  • Popular LocationHever Castle and Gardens30 min drive
  • AirportLondon (LGW-Gatwick)50 min drive

Choose dates to view prices

About this area

Royal Tunbridge Wells

Located in Royal Tunbridge Wells, Tunbridge Wells Retreat is near a train station. Tunbridge Wells Golf Club and Nevill Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Groombridge Railway Station and Hop Farm Family Park. Tinkers Park and Ashdown Forest Llama Park are also worth visiting.

What's nearby

  • Assembly Hall Theater - 7 min walk
  • Tunbridge Wells Museum and Art Gallery - 7 min walk
  • Enchanted Place - Winnie the Pooh - 25 min drive
  • Ashdown Forest - 27 min drive
  • Hever Castle and Gardens - 30 min drive

Restaurants

  • Mount Edgcumbe - 3 min walk
  • Casa Da Claudia - 4 min walk
  • Juliet's - 5 min walk
  • Fine Grind Coffee House - 5 min walk
  • Kai's Kitchen - 6 min walk

Getting around

  • Tunbridge Wells Central Station - 5 min walk
  • Gatwick Airport (LGW) - 50 min drive

About this property

Tunbridge Wells Retreat

3.5-star Royal Tunbridge Wells hotel in Tunbridge Wells Town Centre with restaurant
A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk and a garden are on-site. All 40 rooms provide in-room free WiFi, electric kettles and flat-screen TVs. Other amenities available to guests include hairdryers, showers and ironing boards.
Tunbridge Wells Retreat offers 40 forms of accommodation with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Free off-site parking; booking required

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 9.95 for adults and GBP 9.95 for children
  • 1 restaurant
  • 1 bar/lounge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to refurbishment of the restaurant, this property's evening dining options are limited at the moment. Cooked breakfast is still available.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 9.95 for adults and GBP 9.95 for children (approximately)
  • Rollaway bed fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Tunbridge Wells Retreat Hotel
Smart Simple Hotel Royal Tunbridge Wells
Tunbridge Wells Retreat Royal Kent
Hotel Smart And Simple
Smart And Simple Hotel Royal Tunbridge Wells, Kent
Tunbridge Wells Retreat Hotel
Tunbridge Wells Retreat Royal Tunbridge Wells
Tunbridge Wells Retreat Hotel Royal Tunbridge Wells

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 26 out of 207 reviews
5 - Excellent 13%
Rating 4 - Good. 84 out of 207 reviews
4 - Good 41%
Rating 3 - Okay. 45 out of 207 reviews
3 - Okay 22%
Rating 2 - Poor. 37 out of 207 reviews
2 - Poor 18%
Rating 1 - Terrible. 15 out of 207 reviews
1 - Terrible 7%

3.6/5

Cleanliness

3.9/5

Staff & service

3.0/5

Amenities

3.1/5

Property conditions & facilities

2/5 Poor

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Dirty
Cleanliness was terrible. Dirty room. Coffee left caked on teaspoon. Plastic fork with dust by bed by radiator. Stained sheets. Yuk. Had to park a distance from hotel. Breakfast was not good either.
Stayed 1 night in Mar 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest review
Very poor on all counts we will never return.
Stayed 4 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price.
Staff great , breakfast good. Hotel just a little tired.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms were nice enough for a budget hotel but the toilet did not flush, we did not have flannels nor -any mini toiletries you expect to find in a hotel. However, comfy bed and friendly staff!
Stayed 1 night in Feb 2020