Title: Hotel Quinta Lucca Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6303215&destination=Quer%C3%A9taro%2C+Quer%C3%A9taro%2C+Mexico&selected=3927822&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Quinta Lucca Travelers find a peaceful retreat with beautiful gardens at this downtown Querétaro hotel where attentive staff and a tranquil terrace create a welcoming atmosphere ## Photo gallery for Hotel Quinta Lucca ![Junior Suite, 1 Queen Bed with Sofa bed | Living area | 25-inch LCD TV with cable channels, TV, iPod dock - Hotel Quinta Lucca (Querétaro)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927822/cfde487a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![25-inch LCD TV with cable channels, TV, iPod dock - Hotel Quinta Lucca (Querétaro)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927822/f905bab1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Quinta Lucca (Querétaro)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927822/511292cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master suite | Premium bedding, down duvets, in-room safe, individually decorated - Hotel Quinta Lucca (Querétaro)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927822/c2f4a306.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Quinta Lucca (Querétaro)](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927822/db32efe4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Quinta Lucca puts visitors in the heart of Downtown Querétaro with its beautiful garden and relaxing terrace. The 24-hour front desk offers express check-in and helps arrange local tours, while in-room WiFi keeps everyone connected throughout their stay. ## Reviews 8.6 Excellent ## Popular amenities - Free Wi-Fi - Laundry room - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=3927822&PinnedHotelID=3927822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=3927822&PinnedHotelID=3927822&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 1 - Apr 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=3927822&PinnedHotelID=3927822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=3927822&PinnedHotelID=3927822&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3927822&PinnedHotelID=3927822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3927822&PinnedHotelID=3927822&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3927822&PinnedHotelID=3927822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3927822&PinnedHotelID=3927822&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Standard Double Room, 2 Double Beds ![Standard Double Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927822/6bdf59fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 Queen Bed ![Standard Room, 1 Queen Bed | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927822/d7de8ffd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite, 1 Queen Bed with Sofa bed ![Junior Suite, 1 Queen Bed with Sofa bed | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927822/bef95338.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed with Sofa bed - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Master suite ![Master suite | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927822/c2f4a306.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master suite - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Single Room Standard ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927822/deac37ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - 129 sq ft - Sleeps 2 ### View all photos for Double Room Standard ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927822/f8d1ce18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 161 sq ft - Sleeps 4 ### View all photos for Suite ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3930000/3927900/3927822/68f144e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 2 ## You may also like Ad ![Hallway](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13210000/13206200/13206123/39fe014a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Boutique Casa Altamira Downtown Querétaro - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 8.8 Excellent 368 reviews £62 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Queretaro-Hotels-Hotel-Boutique-Casa-Altamira.h13206123.Hotel-Information?chkin=2026-4-1&chkout=2026-4-2&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=51ce527d-1346-4a82-84d8-9171ed1d7f96&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/46300/46235/48145868_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hacienda Jurica by Brisas Jurica - 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Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 931 reviews £61 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Queretaro-Hotels-Hilton-Garden-Inn-Queretaro.h5431067.Hotel-Information?chkin=2026-4-11&chkout=2026-4-12&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=51ce527d-1346-4a82-84d8-9171ed1d7f96&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-Quinta-Lucca.h3927822.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-Quinta-Lucca.h3927822.Hotel-Information) ## About the area Located in Querétaro, Hotel Quinta Lucca is in the city centre. The area's natural beauty can be seen at Cerro de Las Campanas National Park and El Cimatario National Park, while Theater of the Republic and Capuchin Crypt are cultural highlights. Ignacio Mena Rosales House of Culture and Centro Cultural Casa del Faldón are also worth visiting. [Visit our Querétaro travel guide](https://www.expedia.co.uk/Queretaro.dx6303215) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.59648%2C-100.39386&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IAx9Lexwu8kLmIHIY-54_VNISaA=) Juarez 119A Centro Historico, Querétaro, QUE, 76000 ### What's nearby - ![Theater of the Republic](https://images.trvl-media.com/place/6190043/31bf849b-8d7e-4962-8dad-489ed18f1385.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Theater of the Republic 2 min walk \- 0.1 miles - ![Los Arcos, Monument in Santiago de Querétaro.](https://images.trvl-media.com/place/6337910/72d070ec-65e5-491e-acbe-8ef05c822b42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aqueduct of Santiago de Querétaro 3 min drive \- 1.2 miles - Zenea Garden 3 min walk \- 0.2 miles - Plaza de Armas 7 min walk \- 0.4 miles - Querétaro Cathedral 9 min walk \- 0.5 miles ### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) 40 min drive ### Restaurants - Kokorito 4 min walk - Bar de Cortés 1 min walk - Maximiliano 3 min walk - Churros Corregidora 2 min walk - Tacos el Feo 2 min walk ## About this property ### Hotel Quinta Lucca Hotel near Aqueduct of Santiago de Querétaro A terrace, a garden and laundry facilities are just a few of the amenities provided at Hotel Quinta Lucca. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Express check-out, express check-in and luggage storage - A 24-hour front desk, tour/ticket information and smoke-free property - A front desk safe Room features All rooms are individually decorated, and include comforts such as premium bedding, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers - 25-inch LCD TVs with cable channels - Coffee/tea makers, desks and phones ## Similar properties ![Breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/12000000/11680000/11672000/11671934/279a31e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hidalgo Downtown Querétaro - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 902 reviews £52 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=11671934&PinnedHotelID=11671934&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/50000000/49180000/49175600/49175596/0ec2d35c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Amberes Downtown Querétaro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,647 reviews £35 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=49175596&PinnedHotelID=49175596&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/57000000/56240000/56236800/56236783/w3106h4076x0y0-09a81b79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mesón Santa Clara Downtown Querétaro - 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28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=110746345&PinnedHotelID=110746345&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room | Garden view](https://images.trvl-media.com/lodging/9000000/8310000/8309500/8309464/de02ad07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Allende Downtown Querétaro - Pet-friendly - Free Wi-Fi - Housekeeping - 24/7 front desk 9.2 Wonderful 374 reviews £42 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=8309464&PinnedHotelID=8309464&HadPinnedHotel=true®ionId=-1&adults=2) ![29-inch TV with cable channels](https://images.trvl-media.com/lodging/2000000/1310000/1304800/1304726/944a5db9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quinta Santiago Downtown Querétaro - Parking included - Free Wi-Fi - Air-conditioning - Business services 9.2 Wonderful 357 reviews £54 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=1304726&PinnedHotelID=1304726&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2280000/2274200/2274146/6be34754.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aspeytia Hotel Boutique Downtown Querétaro - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 417 reviews £71 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=2274146&PinnedHotelID=2274146&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=3927822&PinnedHotelID=3927822&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3927822,11671934,49175596,56236783,61612183) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - No housekeeping service - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - No lift ### More - 1 building - 2 floors - Built in 2008 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 25-inch LCD TV with cable channels - IPod dock ### Food and drink - Coffee/tea maker - Free bottled water ### More - Access via exterior corridors - Desk - Free local calls - Individual decor - Iron/ironing board on request - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Quinta Lucca Hotel Quinta Lucca Queretaro Quinta Lucca Quinta Lucca Queretaro Hotel Quinta Lucca Hotel Hotel Quinta Lucca Querétaro Hotel Quinta Lucca Hotel Querétaro ## Frequently asked questions ### Is Hotel Quinta Lucca pet-friendly? ### How much is parking at Hotel Quinta Lucca? ### What time is check-in at Hotel Quinta Lucca? ### What time is check-out at Hotel Quinta Lucca? ### Where is Hotel Quinta Lucca located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Quinta Lucca Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 105 8 - Good 71 6 - Okay 15 4 - Poor 8 2 - Terrible 5 ## Reviews Verified ### 10/10 Excellent #### Jacobo 28 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Clean quiet property within minutes of the city center. ##### Jacobo Stayed 1 night in Mar 2023 Verified ### 10/10 Excellent #### Adrian 1 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Adrian Stayed 3 nights in Aug 2023 Verified ### 10/10 Excellent #### SALVADOR 1 Dec 2023 Liked: Cleanliness, staff & service A ##### SALVADOR Stayed 1 night in Nov 2023 Verified ### 8/10 Good #### Tatiana 29 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy lindo hotel sólo que hay muchos mosquitos ##### Tatiana Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### ANDREA MONICA 23 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bellos espacios, confortable. ##### ANDREA MONICA Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Aida Guadalup 11 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### TODO EXCELENTE !!! De las mejores estadías, el lugar muy acogedor y muy bien ubicado, el personal muy atento y apoyándonos en Todo, definitivamente volveremos aquí ! Nancy en recepción y Mary en area de limpieza EXCELENTE trato y servicio !! ##### Aida Guadalup Stayed 2 nights in Feb 2024 Verified ### 10/10 Excellent #### JUAN 5 Feb 2024 Liked: Staff & service, amenities, property conditions & facilities Bien pero antes dejaban más clinex, solo había dos toallitas y una botellita de shampoo, antes había dos y una botellita de crema y está ocasión no habia crema ##### JUAN Stayed 1 night in Feb 2024 Verified ### 2/10 Terrible #### Global Idea 31 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Tuve que dejar la habitación a las 12 am , pésimo olor , pésima atención me tuvieron casi 2 horas buscando la reservación PAGADA , quise una solución de la app de EXPEDIA y nadie me dio la cara más que cancelara sin reembolso ##### Global Idea Stayed 1 night in Dec 2023 Verified ### 4/10 Poor #### OSDIMIA 20 Nov 2023 Mucho ruido alrededor, especialmente el tren. Por otra parte se escucha todo de las habitaciones contiguas y de arriba. Cuando hablan, se duchan y otras cosas. ##### OSDIMIA Stayed 3 nights in Nov 2023 Verified ### 8/10 Good #### José Luis 5 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es una lástima que no había recepcionista de Planta. Nos atendieron excelente la Sra. Recamarera y el señor del jardín. Muy buenas personas. Tengo años que nos hospedamos y ojalá no dejen caer el hotel ##### José Luis Stayed 2 nights in Nov 2023 Verified ### 8/10 Good #### Issael 9 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy atento el personal en todo el tiempo. Detalle que hay que dejar la llave al salir. La regadera hace mucho ruido pero luego te acostumbras jeje. ##### Issael Stayed 2 nights in Oct 2023 Verified ### 8/10 Good #### FAUSTINO 7 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities muy bonita ##### FAUSTINO Stayed 1 night in Aug 2023 Verified ### 10/10 Excellent #### Fernanda 31 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito el hotel y los servicios ##### Fernanda Stayed 2 nights in May 2023 Verified ### 10/10 Excellent #### Gabriela 30 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Muy buena opción para quedarse en el centro ##### Gabriela Stayed 1 night in May 2023 Verified ### 10/10 Excellent #### Norma Patricia 4 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Querétaro te espera! Siempre es un lugar perfecto por su ubicación. Esperamos vuelva el servicio de desayuno pero hay mucha oferta cercana para elegir. Gran ventaja tener estacionamiento seguro a unos metros. ##### Norma Patricia Stayed 2 nights in Apr 2023 Verified ### 10/10 Excellent #### Rodolfo 7 Mar 2023 Liked: Staff & service, amenities, property conditions & facilities Disponibilidad de estacionamiento fue lo que me gustó. ##### Rodolfo Stayed 1 night in Mar 2023 Verified ### 4/10 Poor #### MOISES 16 Dec 2022 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Es bonita y agradable, colchón muy duro, hatacion muy fria ##### MOISES Verified ### 2/10 Terrible #### RENE JARQUIN 2 Nov 2021 Disliked: Amenities No me ofrecieron el estacionamiento, cuando me di cuenta, siempre estuvo cerrado, al reclamar, se molestaron y nunca me resolvieron, me tuve que cambiar de hotel. ##### RENE JARQUIN Stayed 3 nights in Oct 2021 Verified ### 6/10 Okay #### Karina 27 Sept 2021 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort #### Bonito lugar con algunos detalles para mejorar. El sofá cama exageradamente incómodo. Mala noche para quien durmió en él. Muy escasos en los insumos: Una sola pieza de jaboncito pequeñito para manos y regadera y para 3 huéspedes. 2 aguas, 2 toallas. No ponen atención en poner 3 artículos, hay que estarles pidiendo. No hay ganchos para colgar la ropa en el clóset que sí tiene para colgar. Pero tuvimos que extender la ropa en las sillas arrugándose. Y dijeron que ellos no ponen ganchos nunca. El retrete estaba con restos de popó así que seguramente no estaba sanitizado como dijeron. La regadera súper limpia. Tienen bastantes mesas y sillas en una bonita terraza y jardín y podrían ofrecer alimentos, seria muy cómodo. El lugar bonito en general pero deben ponerse las pilas en estos detalles. Y ojalá hicieran convenio con los estacionamientos cercanos porque son carísimos. Me costó casi $300 parte de la tarde y noche de estacionamiento. ##### Karina Stayed 1 night in Sep 2021 Verified ### 10/10 Excellent #### CHEMA 9 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La ubicación, el precio y a pesar de ser una casona antigua te encuentras con las instalaciones y los servicios de un gran hotel ##### CHEMA Stayed 2 nights in Mar 2020 Verified ### 6/10 Okay #### Verified traveller 8 Mar 2020 Liked: Cleanliness Disliked: Staff & service, amenities Es un lugar muy lindo, limpio y bien ubicado. Pésima atención de la encargada de recepción de la mañana, nos gritó, no nos permitió explicar y luego nos ignoró al tratar de aclarar una cuestión del estacionamiento, lo cual también es poco claro. El jóven de recepción de la noche totalmente distinto, amable, buscando soución y accesible. La mujer del día TERRIBLE, actitud totalmente agresiva, alguien así opaca la calidad del hotel y el tiempo de disfrute y descanso que busca uno. La puerta tenía sólo una persiana que dejeba entrar la luz de afuera y ver de afuera hacia adentro. Nada de privacidad ##### Verified traveller Stayed 1 night in Mar 2020 Verified ### 10/10 Excellent #### Maureen 8 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Heart of the city. Fabulous location- great value for price. ##### Maureen Stayed 1 night in Feb 2020 Verified ### 10/10 Excellent #### Victoria 28 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely overnight in Queretaro Spent a lovely night at Hotel Quinta Lucca on our way to do some business in San Miguel de Allende. The room was spotless, the hotel staff did not speak English but we were able to get past that and they were very helpful will holding our luggage for us before we left in the afternoon. The location is in the Centro and we had a lovely time walking around and getting this small snippet of the city. The hotel is charming and has lots of nice artwork and foliage. We didn't eat the breakfast but it looked nice. ##### Victoria Stayed 1 night in Jan 2020 Verified ### 6/10 Okay #### Dani 7 Jan 2020 Me gusto la ubicación y las instalaciones en general. Lo único malo fue que había huéspedes borrachos en la habitación de arriba que estaban haciendo mucho escándalo y el personal del hotel se tardó en reaccionar. ##### Dani Stayed 1 night in Jan 2020 Verified ### 4/10 Poor #### Maru 6 Jan 2020 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Es muy cómodo y limpio. La encargada del restaurante nos recibió de mala gana y nos dio un trato descortés delante de los demás comensales. Además, nos negó el servicio de desayuno argumentando que no estaba incluido, a pesar de que se lo precisamos y a que al registrarnos, el encargado de la recepción nos confirmó que ese servicio estaba considerado en el costo de la reservación (dejamos el café que nos habíamos servido). Definitivamente no volveremos a hospedarnos en este hotel. Ojalá y el dueño corrija la atención que esta empleada nos brindó, a fin de que asegure la atención que es debida, para que no le pase lo mismo a otros huéspedes. ##### Maru Stayed 1 night in Jan 2020 ---