Title: Hotel Mamá Carlota Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Mamá Carlota Hotel with free parking, a quick walk to Zenea Garden ![Property entrance](https://images.trvl-media.com/lodging/30000000/29950000/29945600/29945537/8b27f6fd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/30000000/29950000/29945600/29945537/70a87c0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/30000000/29950000/29945600/29945537/aee3f9fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design](https://images.trvl-media.com/lodging/30000000/29950000/29945600/29945537/d861554d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/30000000/29950000/29945600/29945537/ce202229.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of a vibrant neighborhood, Hotel Mamá Carlota offers a tranquil retreat with spa services and soothing massages. Relax on the terrace, explore the library, or take advantage of concierge services - previous guests rave about the helpful staff. VIP Access 8.8 Excellent ## Popular amenities - Parking included - Housekeeping - 24/7 front desk - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=29945537&PinnedHotelID=29945537&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=29945537&PinnedHotelID=29945537&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 10 - Oct 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=29945537&PinnedHotelID=29945537&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=29945537&PinnedHotelID=29945537&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=29945537&PinnedHotelID=29945537&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=29945537&PinnedHotelID=29945537&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=29945537&PinnedHotelID=29945537&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=29945537&PinnedHotelID=29945537&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Signature Double Room, 1 Queen Bed, Non Smoking | Blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/30000000/29950000/29945600/29945537/6d3f61ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 1 Queen Bed, Non Smoking 9.6 Exceptional 17 reviews ### Highlights Balcony or patio Soundproofed Free cots/infant beds Smart TV Blackout curtains Ceiling fan Rainfall showerhead Eco-friendly toiletries - 237 sq ft - Sleeps 2 - 1 Queen Bed ![Signature Quadruple Room, 2 Queen Beds, Non Smoking | Blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/30000000/29950000/29945600/29945537/c69bf43f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Quadruple Room, 2 Queen Beds, Non Smoking 9.0 Wonderful 8 reviews ### Highlights Balcony or patio Soundproofed Free cots/infant beds Smart TV Blackout curtains Ceiling fan Rainfall showerhead Eco-friendly toiletries - 323 sq ft - Sleeps 4 - 2 Queen Beds ![Blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/30000000/29950000/29945600/29945537/bdad8489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 1 King Bed, Non Smoking 9.6 Exceptional 4 reviews ### Highlights Balcony or patio Soundproofed Free cots/infant beds Smart TV Blackout curtains Ceiling fan Rainfall showerhead Eco-friendly toiletries - 269 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/46300/46235/f0b2725d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hacienda Jurica by Brisas Jurica - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 1,147 reviews £90 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Queretaro-Hotels-Hacienda-Jurica-By-Brisas.h46235.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=824c2a9a-a526-4dea-bd7a-7474a6af1a4f&top_cur=GBP) Ad ![Hallway](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7660000/7652300/7652264/fec68ee1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gran Hotel de Querétaro Downtown Querétaro - Free WiFi - Air conditioning - Business services - Laundry 9.0 Wonderful 1,001 reviews [](https://www.expedia.co.uk/Queretaro-Hotels-Gran-Hotel-De-Queretaro.h7652264.Hotel-Information?chkin=2025-10-23&chkout=2025-10-24&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=824c2a9a-a526-4dea-bd7a-7474a6af1a4f&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1740000/1734100/1734040/d6a4b688.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn Queretaro Tecnologico Querétaro - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 450 reviews £57 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Queretaro-Hotels-Cayala-Inn-Business-Class.h1734040.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=824c2a9a-a526-4dea-bd7a-7474a6af1a4f&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9020000/9010800/9010776/7e1f8526_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Queretaro Querétaro - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,001 reviews £53 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Queretaro-Hotels-Courtyard-By-Marriott-Queretaro.h9010776.Hotel-Information?chkin=2025-11-7&chkout=2025-11-8&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=824c2a9a-a526-4dea-bd7a-7474a6af1a4f&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12850000/12849800/12849723/67cf7f3e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel by Marriott Queretaro Antea Jurica - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 848 reviews £127 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Queretaro-Hotels-AC-Hotel-By-Marriott-Queretaro-Antea.h12849723.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=824c2a9a-a526-4dea-bd7a-7474a6af1a4f&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/860000/859400/859341/0dfe2bcc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Queretaro Zona Diamante by IHG Querétaro - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,005 reviews £94 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Queretaro-Hotels-Holiday-Inn-Queretaro-Zona-Diamante.h859341.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=824c2a9a-a526-4dea-bd7a-7474a6af1a4f&top_cur=GBP) Ad ![Interior](https://images.trvl-media.com/lodging/6000000/5410000/5401000/5400913/319417f5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Queretaro by IHG Downtown Querétaro - Hot tub - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 528 reviews £64 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Queretaro-Hotels-Holiday-Inn-Express-Queretaro.h5400913.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=824c2a9a-a526-4dea-bd7a-7474a6af1a4f&top_cur=GBP) Ad ![2 bars/lounges](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/38000000/37940000/37935300/37935262/e337f96c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Queretaro Jurica - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 373 reviews £76 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Queretaro-Hotels-Aloft-Queretaro.h37935262.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=824c2a9a-a526-4dea-bd7a-7474a6af1a4f&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/17000/16994/22dbc085.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Queretaro-Centro Historico by IHG Downtown Querétaro - Pool - Hot tub - Pet-friendly - Kids pool 9.0 Wonderful 1,006 reviews £77 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Queretaro-Hotels-Holiday-Inn-Queretaro-Centro-Historico.h16994.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=824c2a9a-a526-4dea-bd7a-7474a6af1a4f&top_cur=GBP) Ad ![Food and drink](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88370000/88365200/88365109/41163b32_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Bedd Express Querétaro Downtown Querétaro - Pool - Breakfast included - Parking included - Free WiFi 7.6 Good 407 reviews [](https://www.expedia.co.uk/Queretaro-Hotels-Hotel-Beddo-Queretaro-Express.h88365109.Hotel-Information?chkin=2025-10-23&chkout=2025-10-24&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=824c2a9a-a526-4dea-bd7a-7474a6af1a4f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-Mama-Carlota.h29945537.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-Mama-Carlota.h29945537.Hotel-Information) ## About the area Located in Querétaro, Hotel Mamá Carlota is in the historical district. Shoppers can visit Antea Lifestyle Center, while everyone can enjoy the natural beauty of Alameda Hidalgo Park and Zenea Garden. Looking to enjoy an event or a match? See what's going on at Plaza Santa Maria Bullring or Corregidora Stadium. [Visit our Querétaro travel guide](https://www.expedia.co.uk/Queretaro.dx6303215) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.59667%2C-100.39252&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SyY9UKy4MEmqqFoA7ju2qOqknTA=) 24 Calle 15 de Mayo Centro, Querétaro, QUE, 76000 ### What's nearby - Zenea Garden - 3 min walk - 0.2 miles - Alameda Hidalgo Park - 17 min walk - 0.9 miles - Aqueduct of Santiago de Querétaro - 3 min drive - 1.0 mile - Corregidora Stadium - 5 min drive - 2.9 miles - Querétaro Convention Center - 9 min drive - 5.4 miles ### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive ### Restaurants - ‪Maximiliano - ‬3 min walk - ‪Kokorito - ‬1 min walk - ‪Terraza La Grupa - ‬3 min walk - ‪Los Burros de Andalasia - ‬2 min walk - ‪Como La Flor - ‬3 min walk ## About this property ### Hotel Mamá Carlota Hotel near Alameda Hidalgo Park Located close to Zenea Garden and San Francisco Temple, Hotel Mamá Carlota provides a terrace and a library. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. Additional perks include: - Free self-parking - Luggage storage, tour/ticket information and a front desk safe - A water dispenser, a 24-hour front desk and wedding services - Guest reviews give top marks for the helpful staff Room features All guest rooms at Hotel Mamá Carlota include amenities, such as free WiFi, sound-insulated walls and free bottled water. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Rainfall showers, eco-friendly toiletries and hairdryers - 43-inch Smart TVs with Netflix, streaming services and premium channels - Balconies or patios, free infant beds and ceiling fans ## Similar properties ![40-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/17000000/16330000/16324800/16324781/16aa3b58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Markee Hotel Boutique Downtown Querétaro - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 8.4 Very good 436 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=16324781&PinnedHotelID=16324781&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/50000000/49180000/49175600/49175596/0ec2d35c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Amberes Downtown Querétaro - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,555 reviews £32 includes taxes & fees 10 Oct - 11 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=49175596&PinnedHotelID=49175596&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch plasma TV with cable channels](https://images.trvl-media.com/lodging/4000000/3750000/3748000/3747989/a613b61f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mirabel Downtown Querétaro - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,176 reviews £45 includes taxes & fees 10 Oct - 11 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=3747989&PinnedHotelID=3747989&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/12000000/11680000/11672000/11671934/84f33c97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hidalgo Downtown Querétaro - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 827 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=11671934&PinnedHotelID=11671934&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/8000000/7600000/7597500/7597402/a9231993.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kuku Rukú Querétaro Downtown Querétaro - Breakfast included - Pet-friendly - Free WiFi - Housekeeping 8.0 Very good 627 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=7597402&PinnedHotelID=7597402&HadPinnedHotel=true®ionId=-1&adults=2) ![29-inch TV with cable channels](https://images.trvl-media.com/lodging/2000000/1310000/1304800/1304726/944a5db9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quinta Santiago Downtown Querétaro - Parking included - Free WiFi - Air conditioning - Business services 9.2 Wonderful 338 reviews £51 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=1304726&PinnedHotelID=1304726&HadPinnedHotel=true®ionId=-1&adults=2) ![City view from property](https://images.trvl-media.com/lodging/4000000/3610000/3608300/3608277/e130da78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Crown Victoria Downtown Querétaro - Hot tub - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,406 reviews £47 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=3608277&PinnedHotelID=3608277&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/49000000/48250000/48247200/48247118/e6fa7871.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stadía Suites Querétaro Centro Histórico Downtown Querétaro - Pet-friendly - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 1,006 reviews £57 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=48247118&PinnedHotelID=48247118&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/3000000/2460000/2457100/2457082/5677cf01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Spa La Mansión del Burro Azul Downtown Querétaro - Spa - Free WiFi - Business services - Laundry 8.4 Very good 436 reviews £47 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=2457082&PinnedHotelID=2457082&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/12000000/11670000/11664100/11664084/9fbb63e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Madero Downtown Querétaro - Parking included - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 581 reviews £59 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=11664084&PinnedHotelID=11664084&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 50 metres - Free self parking on site ### Things to do - Library ### Family friendly - In-room cot - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Outdoors - Terrace ### Spa - In-room massages ### Accessibility - No lift ### More - Communal living room - Eco-friendly cleaning products used - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 43-inch smart TV with premium cable channels - Netflix - Streaming services ### Food and drink - Free bottled water - Restaurant dining guides ### More - Ceiling fan - Eco-friendly toiletries - Electrical adapters - Iron/ironing board on request - LED lighting - Recycling - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: 6:00 PM Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses solar energy, plus eco-friendly cleaning products Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Mamá Carlota Santiago de Querétaro Mamá Carlota Santiago de Querétaro Hotel Mamá Carlota Queretaro Mamá Carlota Queretaro Hotel Hotel Mamá Carlota Queretaro Queretaro Hotel Mamá Carlota Hotel Hotel Hotel Mamá Carlota Mamá Carlota Hotel Mamá Carlota Hotel Hotel Mamá Carlota Querétaro Hotel Mamá Carlota Hotel Querétaro ## Frequently asked questions ### Is Hotel Mamá Carlota pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Mamá Carlota? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel Mamá Carlota? > Check-in start time: 1:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Mamá Carlota? > Checkout is at 11:00 AM. ### Where is Hotel Mamá Carlota located? > Located in Downtown Querétaro, this hotel is within a 10-minute walk of Zenea Garden and San Francisco Temple. Alameda Hidalgo Park and Santa Rosa de Viterbo Temple are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Mamá Carlota Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 209 8 - Good 83 6 - Okay 32 4 - Poor 8 2 - Terrible 13 ### 10/10 Excellent #### Edgar 28 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place! ##### Edgar Stayed 3 nights in Sep 2024 ### 6/10 Okay #### CHARLES 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall a reasonable small hotel with limited facilities but very clean. ##### CHARLES Stayed 4 nights in Jan 2025 ### 8/10 Good #### Martha 12 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simple but cute...would stay again! ##### Martha Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Priscilla 11 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our night here!! ##### Priscilla Stayed 1 night in May 2024 ### 10/10 Excellent #### Hector 13 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place in downtown Queretaro ##### Hector Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Flavia 25 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely little hotel right in downtown on a quiet street. Parking is a couple blocks away - I would call first so they tell you where it is, then they give you a ticket at the hotel so there’s no cost. There’s a fantastic Italian restaurant on site, it looks unassuming but the food was incredible. ##### Flavia Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Cesar 29 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff. Incredible stay. Very secure and great location. ##### Cesar Stayed 3 nights in May 2024 ### 8/10 Good #### Maribel 17 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities Very close to Center of Querétaro ##### Maribel Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Darlene 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities We really enjoyed our stay. Gonzalo in particular was so helpful. I had an emergency and he helped us to find a doctor and got us sorted out. Truly wonderful hotel. Super clean, cute inside, and cute rooms. The Italian restaurant next door is super good as is the Cuban place up the street. We really enjoyed our stay and were treated like family. ##### Darlene Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Juana 23 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location ##### Juana Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Kristen 20 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Cute, eco friendly. We arrived late and it wasn’t a problem. Sweet breakfast area too. ##### Kristen Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Mayrin 16 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very homie vibe, if you’re looking for something chill, cheap, and not so noisy this right here is the way to go. You can go walking to the shops, plazas and more. Only downside was that the parking is a bit far, but other than that it was good. ##### Mayrin Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Maria 26 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice choice 💕 ##### Maria Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Renee 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Humberto was a wonderfu helpful person. ##### Renee Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Lise 16 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed our stay of 4 nights. Room modernist with up to date facilities. Property manager spoke English and helpful. Extra water available on demand. Breakfast included served in restaurant adjacent to hotel. ##### Lise Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### David 3 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable ##### David Stayed 8 nights in Feb 2024 ### 6/10 Okay #### Angelica 6 Aug 2024 Liked: Staff & service, amenities, property conditions & facilities The place is beautiful, staff are very helpful and friendly, the rooms are a little inconvenient as my mother is in a wheelchair and there is no accessibility, parking is safe and ample but it’s two blocks away which is understandable as the hotel is located in the historic center of Querétaro. Breakfast was good but not many options. Kitchen staff very friendly and welcoming. Overall all it was a pleasant experience! ##### Angelica Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Gabriela 22 Nov 2024 Liked: Cleanliness, staff & service, amenities :) ##### Gabriela Stayed 3 nights in Oct 2024 ### 8/10 Good #### David 2 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities A ##### David Stayed 1 night in Jan 2024 ### 10/10 Excellent #### MARIANA 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was good! The only thing there’s no breakfast. ##### MARIANA Stayed 2 nights in Oct 2025 ### 8/10 Good #### Alejandra 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena ubicación, solo que hay que especificar los horarios en los que tienen disponibles su estacionamiento. De ahí en fue muy agradable. ##### Alejandra Stayed 1 night in Sep 2025 ### 8/10 Good #### DIANA 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien ubicado, ambiente de casa, cómodo y limpio. Es importante considerar que el estacionamiento está a 2 calles, así que si llevan maletas grandes esto puede ser incómodo. El agua de la regadera no era caliente y el contacto no corresponde, tuve que buscar otra forma de comunicación con la propiedad. ##### DIANA Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Luis Enrique 4 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ubicación, Excelente atención y habitaciones muy bonitas y limpias aunque si un poco sencillas. El estacionamiento es bueno, no tan lejano al hotel lo cual se agradece. ##### Luis Enrique Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Claudia 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien, a una distancia adecuada al centro histórico a pie, cuenta con estacionamiento a 2 cuadras y gratis ##### Claudia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lucia 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Lucia Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Spring Arona Gran Hotel & SPA - Adults Only](https://www.expedia.co.uk/Arona-Hotels-Spring-Arona-Gran-Hotel-SPA-Adults-Only.h8683068.Hotel-Information) > > [Falmouth Self Catering Lodges](https://www.expedia.co.uk/Falmouth-Hotels-Falmouth-Self-Catering-Lodges.h38648187.Hotel-Information) > > [5 Star Hotels in Kochi](https://www.expedia.co.uk/5Star-Kochi-Hotels.s50-0-d6053337.Travel-Guide-Filter-Hotels) > > [DevereHotels Hotels in North Wales](https://www.expedia.co.uk/North-Wales-Hotels-Devere-Hotels.0-0-d6054276--bDevereHotels.Travel-Guide-Filter-Hotels) > > [Van der Valk Hotel Schiphol](https://www.expedia.co.uk/Amsterdam-Hotels-Van-Der-Valk-Hotel-Schiphol.h911814.Hotel-Information) > > [The Woburn Hotel](https://www.expedia.co.uk/Milton-Keynes-Hotels-The-Woburn-Hotel.h478872.Hotel-Information) > > [The Wolfe Inn Wolfscastle](https://www.expedia.co.uk/Haverfordwest-Hotels-The-Wolfe-Inn.h31934315.Hotel-Information) > > [The Hideaway Experience](https://www.expedia.co.uk/Dundee-Hotels-The-Hideaway-Experience.h15754543.Hotel-Information) > > [Hotel Manoir Victoria](https://www.expedia.co.uk/Quebec-Hotels-Hotel-Manoir-Victoria.h560.Hotel-Information) > > [Mercure Inverness Hotel](https://www.expedia.co.uk/Inverness-Hotels-Mercure-Inverness-Hotel.h802192.Hotel-Information) > > [The Glasshouse, Autograph Collection](https://www.expedia.co.uk/Edinburgh-Hotels-The-Glasshouse.h910777.Hotel-Information) > > [Sotetsu Fresa Inn Higashi Shinjuku](https://www.expedia.co.uk/Tokyo-Hotels-Sotetsu-Fresa-Inn-Higashi-Shinjuku.h2184775.Hotel-Information) > > [5 Star Hotels in Mumbles](https://www.expedia.co.uk/5Star-Mumbles-Hotels.s50-0-d6084828.Travel-Guide-Filter-Hotels) > > [BG Portinatx Beach Club](https://www.expedia.co.uk/Sant-Joan-De-Labritja-Hotels-Portinatx-Beach-Club-Hotel.h889896.Hotel-Information) > > [Hotel Josefine](https://www.expedia.co.uk/Vienna-Hotels-Hotel-Josefine.h58045177.Hotel-Information) > > [B&B Saltburn-by-the-Sea](https://www.expedia.co.uk/Saltburn-By-The-Sea-Bed-And-Breakfasts.d182633-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [H10 Vintage Salou - Adults Only](https://www.expedia.co.uk/Salou-Hotels-H10-Vintage-Salou.h1072809.Hotel-Information) ### Flights > [Flights from London (LHR) to Sapporo (CTS)](https://www.expedia.co.uk/lp/flights/lhr/cts/london-to-sapporo) > > [Flights from Norwich (NWI) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/nwi/man/norwich-to-manchester) > > [Flights from San Francisco (SFO) to Miami (MIA)](https://www.expedia.co.uk/lp/flights/sfo/mia/san-francisco-to-miami) > > [Flights from London (LHR) to Tortoli (TTB)](https://www.expedia.co.uk/lp/flights/lhr/ttb/london-to-tortoli) > > [Flights from Manchester (MAN) to New York (LGA)](https://www.expedia.co.uk/lp/flights/man/lga/manchester-to-new-york) > > [Flights from London (LHR) to Jamnagar (JGA)](https://www.expedia.co.uk/lp/flights/lhr/jga/london-to-jamnagar) ### Cars > [Car hire in Louisville](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Louisville-Intl.d4605011.Car-Hire-Guide) > > [Car hire in Cairnryan](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Cairnryan.d6062857.Car-Hire-Guide) > > [Sportscar Car Hire in Birmingham](https://www.expedia.co.uk/Sportscar-Car-Rentals-In-Birmingham.d6023342-tSportscar.Car-Rental-Guide-Class) ### Activities > [Things to do in Puerto Calero](https://www.expedia.co.uk/Things-To-Do-In-Puerto-Calero.d6047440.Travel-Guide-Activities) ### Packages > [LEGOLAND® Deutschland](https://www.expedia.co.uk/LEGOLAND-Deutschland-Guenzburg.d6051988.Attraction) > > [Viareggio Holidays](https://www.expedia.co.uk/Viareggio.d4894.Holidays-City-Breaks) ### General > [Visit Mont-roig del Camp](https://www.expedia.co.uk/Mont-Roig-Del-Camp.dx6046571)