Title: Gran Hotel de Querétaro Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Hotel de Querétaro Colonial hotel in Querétaro with a 24-hour front desk ![Hallway](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/c5cf64f4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/873692be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/c00d8417.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/fec68ee1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/e8879e87.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gran Hotel de Querétaro, in Downtown Querétaro, is ideal for business and leisure travelers. Nearby is the Josefa Ortiz de Domínguez Auditorium. Guests enjoy in-room WiFi, bike rentals, and attentive concierge services for effortless city exploration. VIP Access 9.0 Wonderful ## Popular amenities - Air conditioning - Housekeeping - 24/7 front desk - Laundry - Free WiFi - Business services VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=7652264&PinnedHotelID=7652264&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=7652264&PinnedHotelID=7652264&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=7652264&PinnedHotelID=7652264&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=7652264&PinnedHotelID=7652264&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=7652264&PinnedHotelID=7652264&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=7652264&PinnedHotelID=7652264&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=7652264&PinnedHotelID=7652264&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=7652264&PinnedHotelID=7652264&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Panoramic Suite, 1 King Bed, City View | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/7aa8b575.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite, 1 King Bed, City View 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Air conditioning Plasma TV Separate bedroom Ceiling fan Blackout curtains Hairdryer - 840 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Superior Suite, 2 Queen Beds, City View | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/c7edb89c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 2 Queen Beds, City View 8.8 Excellent 14 reviews ### Highlights Balcony Soundproofed Air conditioning Plasma TV Separate bedroom Ceiling fan Blackout curtains Hairdryer - 269 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Queen Beds ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/e199d5b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed, City View 10.0 Exceptional 5 reviews ### Highlights Balcony Soundproofed Air conditioning Plasma TV Blackout curtains Ceiling fan Hairdryer Private bathroom - 269 sq ft - City view - Sleeps 2 - 1 King Bed ![Superior Suite, 2 Double Beds, City View | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/f2dfc271.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 2 Double Beds, City View 8.6 Excellent 13 reviews ### Highlights Balcony Soundproofed Air conditioning Plasma TV Blackout curtains Ceiling fan Hairdryer Private bathroom - 269 sq ft - City view - Sleeps 4 - 2 Double Beds ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/e199d5b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 King Bed 10.0 Exceptional 4 reviews ### Highlights Balcony Soundproofed Air conditioning Plasma TV Blackout curtains Ceiling fan Hairdryer Private bathroom - 436 sq ft - City view - Sleeps 2 - 1 King Bed ![Executive Suite, 2 Queen Beds | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/3d4f6ce9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 2 Queen Beds 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Plasma TV Separate bedroom Ceiling fan Blackout curtains Hairdryer Private bathroom - 770 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/176b864c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Ceiling fan Hairdryer Private bathroom Coffee/tea maker - 269 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/4e81e6ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Plasma TV Blackout curtains Ceiling fan Hairdryer Private bathroom Coffee/tea maker - 269 sq ft - Sleeps 4 - 2 Double Beds ![Executive Suite, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/bbb389ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Plasma TV Separate bedroom Ceiling fan Blackout curtains Hairdryer Private bathroom - 770 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/26000000/25090000/25088700/25088671/08ccca45_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Express Queretaro Constituyentes Downtown Querétaro - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Gran-Hotel-De-Queretaro.h7652264.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Gran-Hotel-De-Queretaro.h7652264.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.59193%2C-100.39182&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_5AGCbFx39wnLGkPb6O4D5gKXFw=) Juaréz Sur No. 5, Querétaro, QUE, 76000 #### What's nearby - Zenea Garden - 2 min walk - 0.1 miles - Plaza de Armas - 3 min walk - 0.2 miles - Querétaro Cathedral - 7 min walk - 0.4 miles - Alameda Hidalgo Park - 10 min walk - 0.6 miles - Aqueduct of Santiago de Querétaro - 17 min walk - 0.9 miles #### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) - 37 min drive #### Restaurants - ‪Hank's Querétaro - ‬1 min walk - ‪Vips - ‬1 min walk - ‪Restaurante La Llave - ‬2 min walk - ‪Gorditas Del Portal - ‬1 min walk - ‪Loncheria Las Tortugas - ‬3 min walk ## About this property ### Gran Hotel de Querétaro Hotel located in Downtown Querétaro Gran Hotel de Querétaro provides amenities, such as dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Concierge services, a banquet hall and tour/ticket information - Smoke-free property, meeting rooms and free newspapers - Luggage storage and a 24-hour front desk - Guest reviews speak highly of the helpful staff and location Room features All guest rooms at Gran Hotel de Querétaro have comforts, such as laptop-compatible safes and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls. Extra amenities include: - Bathrooms with showers and free toiletries - 32-inch plasma TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and ceiling fans ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/12000000/11670000/11664100/11664084/9fbb63e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Madero Downtown Querétaro - Parking included - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 594 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=11664084&PinnedHotelID=11664084&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/16000000/15470000/15469200/15469126/cb52634c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Criol Downtown Querétaro - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,001 reviews £53 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=15469126&PinnedHotelID=15469126&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/85000000/84170000/84161000/84160978/2377955b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Patio Santiago Downtown Querétaro - 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Spa - Free WiFi - Air conditioning - Bar 9.6 Exceptional 472 reviews £80 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=3911114&PinnedHotelID=3911114&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2280000/2274200/2274146/6be34754.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aspeytia Hotel Boutique Downtown Querétaro - Breakfast included - Spa - Free WiFi - Restaurant 9.4 Exceptional 366 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=2274146&PinnedHotelID=2274146&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Room, 1 King Bed | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/35000000/34370000/34369900/34369833/ecf140ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Once Downtown Querétaro - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 281 reviews £78 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=34369833&PinnedHotelID=34369833&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour offsite parking (MXN 220 per night) ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Accessibility - Area rugs in public areas - Area rugs in room - No lift ### More - 2 floors - Banquet hall - Colonial architecture - Locally-owned and organised tours and activities - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Free daily newspapers - Iron/ironing board - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Gran de Querétaro Gran de Querétaro Queretaro Gran Hotel de Querétaro Gran Hotel de Querétaro Queretaro Gran Hotel Querétaro Queretaro Gran Hotel Querétaro Gran Querétaro Queretaro Gran Querétaro Gran Hotel de Querétaro Hotel Gran Hotel de Querétaro Querétaro Gran Hotel de Querétaro Hotel Querétaro ## Frequently asked questions ### Is Gran Hotel de Querétaro pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Gran Hotel de Querétaro? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Gran Hotel de Querétaro? > Checkout is at noon. ### Where is Gran Hotel de Querétaro located? > Located in Downtown Querétaro, this hotel is steps away from Zenea Garden, Querétaro Regional Museum and San Francisco Temple. San Jose de Gracia Temple and Querétaro Museum of Art are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gran Hotel de Querétaro Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 645 8 - Good 230 6 - Okay 75 4 - Poor 36 2 - Terrible 15 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.6/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Roger 3 Nov 2025 Liked: Cleanliness, property conditions & facilities Wonderful hotel, with kind and welcoming staff. The hotel is in the center of the best part of the city. It’s beautiful, clean, and spacious rooms. ##### Roger Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Anthony 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were very helpfull and the room was as expected, the building boasts grand hallways and high ceilings. ##### Anthony Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Sherry 5 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view was really nice, but it is right on a busy plaza. We wee there on a weekend night and it was a bit noisy. It didn't bother us too much but it was far from peaceful. We really enjoyed our stay. ##### Sherry Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Tony 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All great ##### Tony Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Tim 16 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gran Hotel De Queretaro Early check-in, which was nice. Lunch was great at Hanks. Room was clean, king size bed was very comfortable. Staff were helpful and very friendly. Location was excellent! ![](https://a.travel-assets.com/ugc/hotel-reviews/8a6f83ca-a029-413a-a5a1-97a837fd1edc-1755306021486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d4e9e23c-74d3-4bfb-8211-8968fc885b05-1755306046961.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tim Stayed 1 night in Aug 2025 ### 10/10 Excellent #### maria 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful, clean, perfect location! Grear customer service! Recommend this place. ##### maria Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Lorena 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities I love this hotel! ##### Lorena Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Fatima 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel was nice, but carpet should be replaced due to musty order. Location was great but in the evening. There’s a clown show just a few feet away with super loud speakers making it hard to have a quiet night sleep. ##### Fatima Stayed 5 nights in Oct 2025 ### 2/10 Terrible #### Brenda 7 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Needs attention and deep cleaning. ##### Brenda Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### EFRAIN 2 Jan 2025 Liked: Cleanliness, property conditions & facilities Excellent area. ##### EFRAIN Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### JOEL 30 Jan 2025 Liked: Staff & service, amenities, property conditions & facilities Beautiful Property ##### JOEL Stayed 1 night in Jan 2025 ### 10/10 Excellent #### VALERIA 12 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### VALERIA Stayed 1 night in Mar 2025 ### 10/10 Excellent #### MIYEON 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overally great hotel. Huge room with classic interier. Just one thing that the sound of bell made me cannot sleep. I think the bell activates every quarter of an hour🙂‍↕️ ![](https://a.travel-assets.com/ugc/hotel-reviews/2cdd9850-27f9-4daa-a46c-a93470cd7e6a-1755189555576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b9fd611c-457b-4f5c-b6b4-7855080927fd-1755189555488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MIYEON Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Robert 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Charming colonial building in the middle of town. Can't beat those lofty vaulted ceilings! ##### Robert Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Alberto 13 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and amazing service and cleanliness. Definitely recommend! ##### Alberto Stayed 3 nights in May 2024 ### 10/10 Excellent #### Gavin 16 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are large as are hallways and the staff are very attentive and helpful. There two great restaurants on the main floor. Location is excellent in the centre of the city. ##### Gavin Stayed 1 night in May 2024 ### 10/10 Excellent #### David 28 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Well kept. The bilingual staff was very helpful. ##### David Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Sergio 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property, great staff and central location. Only downside is that the rooms with a view can be a little loud, but again that's expected due to its location. Additionally, rooms with no view can be stuffy especially if it's warm. There is ac so it helps ##### Sergio Stayed 2 nights in Feb 2025 ### 8/10 Good #### David 1 Jul 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The hotel is good. Could be a truly great hotel, the building has SO MUCH POTENTIAL. But it’s a bit dated. Nonetheless, if the hotel is simply to sleep and rest, shower, and have your stuff, this hotel is great. Fantastic staff. ##### David Stayed 3 nights in Jun 2024 ### 2/10 Terrible #### Marie 19 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is not a 5 star hotel. It is dirty, disgusting, falling apart and run down. The carpet was stained and the bedding was stained. This hotel looked like a motel in one of the worst movies you could ever imagine.. ##### Marie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Cora 27 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love This hotel is absolutely gorgeous, the staff are so polite and helpful, and omg the free espresso! This hotel was such a relief and truly turned our trip around. And oh oh oh the view of the square, and Hank's... ![These are from our room!](https://a.travel-assets.com/ugc/hotel-reviews/0D79BCC46C6823EC50BEF430F8901EF04511980C1732679847610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8DACEF9F93CED89C87C9D3BF63BECE8804B567691732679848656.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cora Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Ruth Garcia 6 Oct 2024 Liked: Cleanliness, staff & service Hotel was comfortable, clean, well located and within walking distance of many thing. However, our room was loud where you could hear street noise and church bells. Towels were thin. ##### Ruth Garcia Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Roberto 23 Mar 2025 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities Na ##### Roberto Stayed 2 nights in Mar 2025 ### 4/10 Poor #### PAUL 12 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Shabby, rundown, noisy and dark Shabby condition: stained carpets, surly staff Choice between room with ! NO NATURAL LIGHT ! or noisy room overlooking square It absolutely shouldn't be considered 5 stars ##### PAUL Stayed 2 nights in Mar 2025 ### 8/10 Good #### David 24 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay at Gran Hotel Check in was absolutely easy! The hotel lobby and hall ways are extremely nice and fancy. The rooms are spacious, but you can tell certain things are old/cheap. To be picky, the iron and board were very cheap and it was hard to iron shirts. Lastly, the air conditioning unit didn’t really work. Aside from these things. It was a good stay. ##### David Stayed 2 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Kirman Belazur Resort & Spa - All Inclusive](https://www.expedia.co.uk/Serik-Hotels-Kirman-Belazur-Resort-Spa-All-Inclusive.h5959084.Hotel-Information) > > [Hotel Príncipe Real](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Principe-Real.h176950.Hotel-Information) > > [The Marlton Hotel](https://www.expedia.co.uk/New-York-Hotels-The-Marlton-Hotel.h6572869.Hotel-Information) > > [Hotel Cubo](https://www.expedia.co.uk/Ljubljana-Hotels-Hotel-Cubo.h4528413.Hotel-Information) > > [Onsen Ryokan Yuen Bettei Tokyo Daita](https://www.expedia.co.uk/Tokyo-Hotels-Onsen-Ryokan-Yuen-Bettei-Tokyo-Daita.h51825558.Hotel-Information) > > [Wyndham Grand Phuket Kalim Bay](https://www.expedia.co.uk/Phuket-Hotels-Wyndham-Grand-Phuket-Kalim-Bay.h17060685.Hotel-Information) > > [Kapetanios Odysseia Hotel](https://www.expedia.co.uk/Limassol-Hotels-Kapetanios-Odysseia-Hotel.h82956.Hotel-Information) > > [5 Star Hotels in Bodmin Moor](https://www.expedia.co.uk/5Star-Bodmin-Moor-Hotels.s50-0-d6049523.Travel-Guide-Filter-Hotels) > > [Sol Barbacan](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-Sol-Barbacan.h525754.Hotel-Information) > > [Belvilla Newport City Centre Hotel - Lifestyle](https://www.expedia.co.uk/Cardiff-Hotels-Silurian-Hotel.h69221774.Hotel-Information) > > [4 Star Hotels in Amsterdam City Centre](https://www.expedia.co.uk/4Star-Amsterdam-City-Centre-Amsterdam-Hotels.s40-n6200211-0.Travel-Guide-Filter-Hotels) > > [Bluesun Hotel Neptun](https://www.expedia.co.uk/Tucepi-Hotels-Bluesun-Hotel-Neptun.h2805571.Hotel-Information) > > [Four Seasons Resort Peninsula Papagayo, Costa Rica](https://www.expedia.co.uk/Papagayo-Hotels-Four-Seasons-Resort-Costa-Rica.h984916.Hotel-Information) > > [VILLA WITH PRIVATE HEATED POOL ON THE VERY SOUTH OF TENERIFE WALKING TO VILLAGE](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-VILLA-WITH-PRIVATE-HEATED-POOL-ON-THE-VERY-SOUTH-OF-TENERIFE-WALKING-TO-VILLAGE.h29989659.Hotel-Information) ### Flights > [Flights from Lyon (LYS) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/lys/man/lyon-to-manchester) > > [Qatar Airways Manchester (MAN) to Ahmedabad (AMD) flights](https://www.expedia.co.uk/lp/flight-routes/qatar-airways-from-manchester-to-sardar-vallabhbhai-patel-intl/qr/man/amd) > > [Flights from Vancouver (YVR) to Edmonton (YEG)](https://www.expedia.co.uk/lp/flights/yvr/yeg/vancouver-to-edmonton) > > [Flights from Paisley (GLA) to Cleveland (CLE)](https://www.expedia.co.uk/lp/flights/gla/cle/glasgow-to-cleveland) > > [Flights from St. Peter (JER) to Cambridge (CBG)](https://www.expedia.co.uk/lp/flights/jer/cbg/jersey-to-cambridge) ### Cars > [Enterprise Car Rentals In Cambridge](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Cambridge.d781-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Berat](https://www.expedia.co.uk/Things-To-Do-In-Berat.d6149810.Travel-Guide-Activities) > > [Things to do in Hawkshead](https://www.expedia.co.uk/Things-To-Do-In-Hawkshead.d182541.Travel-Guide-Activities) ### Packages > [Notre-Dame](https://www.expedia.co.uk/Notre-Dame-Paris-City-Center.d502243.Attraction) > > [Martinique Holidays](https://www.expedia.co.uk/Martinique.d113.Holidays-City-Breaks) > > [Edinburgh Holidays](https://www.expedia.co.uk/Edinburgh.d6069845.Holidays-City-Breaks) > > [Bonaly Country Park](https://www.expedia.co.uk/Bonaly-Country-Park-Edinburgh.d625054769595260928.Attraction) ### General > [Visit Kesh](https://www.expedia.co.uk/Kesh.dx3000010970) > > [Visit Gateshead](https://www.expedia.co.uk/Gateshead.dx4642)