Ratings based on 196 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by brian

Business trip

Posted 12-Jan-2017 on Hotels
short business trip.
Comment from Hotel Management
07-Feb-2017 by General Manager, Hotel Management
Estimado Brian, gracias por elegirnos como sus anfitriones, lo esperamos pronto de regreso a esta su casa. Cordialmente. Sergio Parra Gerente General Fiesta Inn Querétaro.
5 out of 5
Recommended
for Everyone
by A verified traveller from US

Great central locstion

Posted 27-Oct-2016
People were great. The hotel staff catered to your needs. Rooms were clean bed comfortable
3 out of 5
by A verified traveller

Basic but clean

Posted 25-Oct-2016 on Hotels
Ideal for Business trip as not much close by but only 10 minutes in taxi to historical town centre which is really nice. Rooms very basic but they are nice and clean.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tampico, México

Nice stay

Posted 01-Sep-2016 on Orbitz
Good hotel and location, short distance in taxi to downtown. Thanks to Orbitz I received an upgrade and free buffet breakfast.
4 out of 5
by armando

This traveller left a rating score only Posted 16-Aug-2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller

Well located with the very basics.

Posted 16-Jun-2016
Nice hotel. Breakfast is kind of expensive compared with surroundings hotels.
4 out of 5
by dorian

Great little spot!

Posted 14-Jun-2016 on Hotels
Entered into a quaint area to be exposed to polite staff, well kept facilities and a comforting setting. The check in process was seamless and finding my room albeit a little tricky (410 on thr 3rd floor had to make a couple of loops) when I found it i was easily, wowed! Clean comfortable bed, well maintained, spacious, in unity kitchen microwave and mini fridge. Excellet for the price. Pool area was simple but effective. Staff were active and eager to help and beyond pleasant. The ac controller in my unit wasn't working properly and i mentioned it to house keeping one nite planning to tell the front desk the next morning. Within moments the engineer and repair crew had it fixed and running smooth as can be. I was pleasantly surprised and happy to have chosen Fiesta Inn. The only thing I would add....and what prevents the review from being 5 stars the restaurant food is sub par. I don't understand why but certainly a little below average quality food but there are easy enough options outside. Despite that I would certainly stay here again
4 out of 5
by Salvador

This traveller left a rating score only Posted 28-Apr-2016 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Apr-2016 on Hotels
1 out of 5
by Robert from Mifflinburg, PA

Not recommended

Posted 17-Dec-2015 on Hotels
The staff weren't friendly and the service was poor. The bed was very comfortable. The food in the restaurant wasn't good and was comparatively expensive. The shuttle service to the airport didn't leave early enough in the morning for me to get to the airport in time for my flight.
Comment from Hotel Management
02-Apr-2016 by Guadalupe Oliva, Hotel Management
Thank your for taking the time to send us your impression regarding the services we offered you, I have taken proper actions to improve our services. Best Regards.