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DoubleTree by Hilton Hotel Queretaro

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Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, blackout curtains
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Overview of DoubleTree by Hilton Hotel Queretaro

DoubleTree by Hilton Hotel Queretaro

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationCorregidora Stadium9 min walk
  • Popular LocationEl Marques Industrial Park14 min drive
  • Popular LocationAntea Lifestyle Center26 min drive
  • AirportQueretaro, Queretaro (QRO-Queretaro Intl.)29 min drive

Choose dates to view prices

About this area

Queretaro

Located in Queretaro, DoubleTree by Hilton Hotel Queretaro is in the city centre. Plaza Galerias Shopping Center and Antea Lifestyle Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alameda Hidalgo Park and Zenea Garden. Looking to enjoy an event or a match? See what's going on at Corregidora Stadium or Plaza Santa Maria Bullring.
Popular Location

What's nearby

  • Corregidora Stadium - 9 min walk
  • Josefa Ortiz de Domínguez Auditorium - 19 min walk
  • Puerta la Victoria - 12 min drive
  • El Marques Industrial Park - 14 min drive
  • Antea Lifestyle Center - 26 min drive

Getting around

  • Queretaro, Queretaro (QRO-Queretaro Intl.) - 29 min drive

Restaurants

  • The Oak — 1 min walk
  • Lobby Bar The Oak — 1 min walk
  • La Barbacheria - 12 min walk
  • Be Green - 13 min walk
  • Wings Stop - 16 min walk

About this property

DoubleTree by Hilton Hotel Queretaro

3.5-star Queretaro hotel in Downtown Queretaro, walk to Corregidora Stadium
A restaurant, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. All 100 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as sofa beds and coffee makers. Guests will also find MP3 docking stations, 24-hour room service and first-run films.
DoubleTree by Hilton Hotel Queretaro offers 100 forms of air-conditioned accommodation with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with cable channels and first-run films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Queretaro hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 180 for adults and MXN 90 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1141 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • First-run films
  • LCD TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 180 for adults and MXN 90 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Queretaro
DoubleTree Hilton Queretaro
DoubleTree Queretaro
Hilton Queretaro
Queretaro DoubleTree
Queretaro Hilton
Doubletree By Hilton Queretaro
DoubleTree by Hilton Hotel Queretaro Hotel
DoubleTree by Hilton Hotel Queretaro Queretaro
DoubleTree by Hilton Hotel Queretaro Hotel Queretaro

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 325 out of 627 reviews
5 - Excellent 52%
Rating 4 - Good. 220 out of 627 reviews
4 - Good 35%
Rating 3 - Okay. 51 out of 627 reviews
3 - Okay 8%
Rating 2 - Poor. 18 out of 627 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 627 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked there is an indoors pool but didn't get the chance to use it. Revervations are needed which is good given the pandemic.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We, were 4 in the room and only give us 1 water bottle. If we need more, we have to buy it.
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and exactly like the pictures on the website I’d defiantly stay there again . The staff was awesome I had a trailer and the front desk rep came outside in the cold to try and help me find the best parking spot
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2021

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Me gustaba mucho este hotel.
Era la segunda vez que me hospedaba ahí, había estado unos días antes y decidí volver. Pero esta vez solo por una noche. Ya me había sucedido que el agua de la regadera salía tibia, llamaba a recepción y lo resolvían. Entiendo qué hay un tema de economía, sería bueno que avisaran en qué horario el agua caliente es bajo demanda, simple como eso. El desayuno es en verdad bueno, excelente comida y excelente servicio. Tuve que usar la impresora y eso fue sencillo y rápido. Mi queja ese día fue que solicité salir a la 1:30pm siendo miembro Honors, y la recepcionista de muy mala actitud me dijo que era imposible, que máximo a la 1. Al final salí a la 1:15 pues el agua a las 12 estaba fría, en lo que se calentó, se demoró mi salida. Al hacer el checkout, la misma recepcionista seguía con actitud de pocos amigos. Lamentable. Los días previos a pesar del agua tibia la había pasado bastante bien. Una recomendación adicional, en tiempos de contingencia sanitaria sería bueno poder abrir la ventana de la habitación, es peligroso y sofocante tener que estar todo el día sin que entre aire a la habitación.
Stayed 1 night in Dec 2020