Title: Casa Santiago Hotel Boutique Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=42411083&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Santiago Hotel Boutique Hotel with a full-service spa, near Aqueduct of Santiago de Querétaro ## Photo gallery for Casa Santiago Hotel Boutique ![Terrace/patio - Casa Santiago Hotel Boutique (Querétaro)](https://images.trvl-media.com/lodging/43000000/42420000/42411100/42411083/217d473a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Business Room | Egyptian cotton sheets, premium bedding, down duvets, minibar - Casa Santiago Hotel Boutique (Querétaro)](https://images.trvl-media.com/lodging/43000000/42420000/42411100/42411083/667b4fff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Casa Santiago Hotel Boutique (Querétaro)](https://images.trvl-media.com/lodging/43000000/42420000/42411100/42411083/fb3e82c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Casa Santiago Hotel Boutique (Querétaro)](https://images.trvl-media.com/lodging/43000000/42420000/42411100/42411083/dd58e4fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Casa Santiago Hotel Boutique (Querétaro)](https://images.trvl-media.com/lodging/43000000/42420000/42411100/42411083/01feb10d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Santiago Hotel Boutique in Downtown Querétaro offers a peaceful escape. Enjoy hot stone treatments at Spa Santiago, browse the art gallery, and shop designer collections. Free in-room WiFi and laundry services. Staff praised for their attentive assistance. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Bar - Spa - Room service - Breakfast available - Pet-friendly - Air conditioning £63 includes taxes & fees 9 Jan - 10 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=42411083&PinnedHotelID=42411083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=42411083&PinnedHotelID=42411083&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=42411083&PinnedHotelID=42411083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=42411083&PinnedHotelID=42411083&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=42411083&PinnedHotelID=42411083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=42411083&PinnedHotelID=42411083&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=42411083&PinnedHotelID=42411083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=42411083&PinnedHotelID=42411083&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Business Room ![Business Room | Egyptian cotton sheets, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/43000000/42420000/42411100/42411083/6fdab9a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room 9.0 Wonderful 4 reviews ### Highlights Air conditioning Smart TV Pillow menu Egyptian cotton bed sheets Down duvet Premium bedding Private bathroom Champagne service - 102 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room ![Standard Room | Egyptian cotton sheets, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/43000000/42420000/42411100/42411083/a61c99cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.4 Exceptional 11 reviews ### Highlights Air conditioning Smart TV Pillow menu Egyptian cotton bed sheets Down duvet Premium bedding Private bathroom Champagne service - 154 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Luxury Room ![Luxury Room | Egyptian cotton sheets, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/43000000/42420000/42411100/42411083/87523989.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room 10.0 Exceptional 5 reviews ### Highlights Air conditioning Smart TV Pillow menu Separate bedroom Premium bedding Down duvet Egyptian cotton bed sheets Private bathroom - 226 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room ![Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/43000000/42420000/42411100/42411083/53d13102.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 7 reviews ### Highlights Air conditioning Smart TV Pillow menu Separate bedroom Premium bedding Down duvet Egyptian cotton bed sheets Private bathroom - 291 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Hallway](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/51000000/50720000/50716600/50716552/38a6daea_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Señorial Downtown Querétaro - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 212 reviews £75 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Queretaro-Hotels-Hotel-Senorial.h50716552.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=876ac34e-606e-49cf-8fb4-f4008a231196&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/980000/974900/974900/d28cff61_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Fiesta Americana Queretaro Querétaro - Pool - Hot tub - Pet-friendly - Parking included 9.4 Exceptional 1,006 reviews £142 includes taxes & fees 10 Jan - 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Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 519 reviews £85 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Queretaro-Hotels-Holiday-Inn-Queretaro-Zona-Krystal.h6842502.Hotel-Information?chkin=2025-12-26&chkout=2025-12-27&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=876ac34e-606e-49cf-8fb4-f4008a231196&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Casa-Santiago-Hotel-Boutique.h42411083.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Casa-Santiago-Hotel-Boutique.h42411083.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.59168%2C-100.39038&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5D8li5safjPNTvaAg88ozEUA3W8=) Independencia #28, Col. Centro, Querétaro, QUE, 7600 #### What's nearby - Plaza de Armas \- 2 min walk \- 0.1 miles - Zenea Garden \- 3 min walk \- 0.2 miles - Querétaro Cathedral \- 9 min walk \- 0.5 miles - Alameda Hidalgo Park \- 10 min walk \- 0.6 miles - Aqueduct of Santiago de Querétaro \- 15 min walk \- 0.8 miles #### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) - 38 min drive #### Restaurants - ‪El Mesón de Chucho El Roto - ‬4 min walk - ‪Hank's Querétaro - ‬2 min walk - ‪Gorditas Del Portal - ‬1 min walk - ‪Carola - ‬1 min walk - ‪Restaurante 1810 - ‬4 min walk ## About this property ### Casa Santiago Hotel Boutique Hotel near Aqueduct of Santiago de Querétaro A terrace, an art gallery on-site and designer shops on-site are just a few of the amenities provided at Casa Santiago Hotel Boutique. Indulge in a sports massage at Spa Santiago, the on-site spa. Free in-room WiFi is available to all guests, along with laundry facilities and a bar. Additional perks include: - Cooked-to-order breakfast (surcharge), tour/ticket information and a front desk safe - 1 meeting room, concierge services and luggage storage - Smoke-free property and a lift - Guest reviews say great things about the helpful staff Room features All guest rooms at Casa Santiago Hotel Boutique feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning. More conveniences in all rooms include: - Egyptian cotton sheets and down duvets - Smart TVs with Netflix, streaming services and satellite channels - Daily housekeeping and phones ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/85000000/84170000/84161000/84160978/f5fb8912.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Patio Santiago Downtown Querétaro - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 399 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=84160978&PinnedHotelID=84160978&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/35000000/34370000/34369900/34369833/190e476e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Once Downtown Querétaro - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 285 reviews £78 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=34369833&PinnedHotelID=34369833&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/8000000/7660000/7652300/7652264/e8879e87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel de Querétaro Downtown Querétaro - 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Spa - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 402 reviews £67 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=3918064&PinnedHotelID=3918064&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children - A bar/lounge - A restaurant - Couples/private dining ### Things to do - Art gallery - Designer stores - Full-service spa ### Family friendly - Laundry facilities ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Terrace ### Full-service spa - Hot stone massages - Spa open daily - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Pillow menu ### Bathroom - Shower - Towels provided ### Entertainment - IPod dock - Netflix - Smart TV with satellite channels - Streaming services ### Food and drink - 24-hour room service - Champagne service - Minibar ### More - Air conditioning - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of MXN 850 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 310 for adults and from MXN 280 for children - Pet fee: MXN 850 per pet, per day - Service animals are exempt from fees - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Casa Santiago Queretaro Casa Santiago Hotel Boutique Hotel Casa Santiago Hotel Boutique Querétaro Casa Santiago Hotel Boutique Hotel Querétaro ## Frequently asked questions ### Is Casa Santiago Hotel Boutique pet-friendly? ### How much does it cost to stay at Casa Santiago Hotel Boutique? ### How much is parking at Casa Santiago Hotel Boutique? ### What time is check-in at Casa Santiago Hotel Boutique? ### What time is check-out at Casa Santiago Hotel Boutique? ### Where is Casa Santiago Hotel Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Santiago Hotel Boutique Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.0 Amenities ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 150 8 - Good 26 6 - Okay 11 4 - Poor 3 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Scott 2 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very helpful and accommodating! Felt 100% safe the whole time! ##### Scott Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Maria 16 Nov 2025 Liked: Cleanliness, property conditions & facilities Place was very nice and clean, only downside is the walls are a bit thin and you can practically hear everything. But if you’re a heavy sleeper you should have no issue. I would stay here again. ##### Maria Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Sabina 12 Feb 2024 Liked: Staff & service, amenities, property conditions & facilities This hotel is beautiful and well-located in the historic downtown area. ##### Sabina Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Carmen 30 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Superb location clean tidy room with comfortable bed. Loved it will def be back and will stay at this hotel! ##### Carmen Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Wendy 11 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel This hotel was really cute and comfortable. ##### Wendy Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Carlos alberto 9 Dec 2025 Ok ##### Carlos alberto Stayed 1 night in Nov 2025 ### 10/10 Excellent #### PATRICE BRUCE 27 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Great location and great place to stay downtown Queretaro ##### PATRICE BRUCE Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Kirit 30 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel in a quiet location. Several eating places within walking distance. Restaurant in the property. ##### Kirit Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Patricia 17 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relax and comfortable Great place to stay and relax! ##### Patricia Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Danielle 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and knowledgeable service/concierge/front desk. ##### Danielle Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Leanne 2 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean, quiet and comfortable! Great location too. ##### Leanne ### 10/10 Excellent #### Marco 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property in Centro Historico within walking distance to many plazas, churches, restaurants and other attractions. We felt safe and comfortable. The staff was wonderful and helpful. The room was small but big enough for my wife and I. The water pressure in the shower was low but it's a good method to conserve water. The curtains in the unit where we stayed did not give enough privacy. If we're are in Queretaro again we would stay here again. ##### Marco Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### James 18 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Querétaro‘s Centro Historico Very nice hotel with friendly staff, many amenities, a great rooftop space for drinks and meals, an on-site restaurant and located within easy walking distance of all the attractions and many great restaurants. ##### James Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Leticia 11 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Weekend fun It was wonderful, hotel staff was so nice. ##### Leticia Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### juan 5 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5 star all around 5 star all around. ##### juan Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Pablo 14 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service ##### Pablo Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Keewon 19 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really like this hotel. Comfy bed with, little smelly comforter. Friendly employees, amazing restaurant and bar inside the hotel. Recommended I’d like to stay here again ##### Keewon Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Matthew 18 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my second time staying at Casa Santiago. It is beautiful, modern, excellent staff … the only hotel I will stay in while visiting Queretaro! ##### Matthew Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### Martha 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Receptionists friendly and courteous, as well as the restaurant personnel. ##### Martha Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Jessica 9 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly and knowledgeable about the area. They offered wonderful recommendations with tours and areas to eat. The property was very modern and clean. I will definitely be returning here on our next stay! ##### Jessica Stayed 2 nights in Nov 2023 ### 8/10 Good #### Rosa 4 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great. The room was very updated & had the amenities of a higher end hotel like robes, slippers, umbrella, etc. Received welcome fresh drinks & cookies in our room. ##### Rosa Stayed 4 nights in Feb 2025 ### 8/10 Good #### SERGIO 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities THE HOTEL WAS EXCELLENT, LOVED THE DEOXRATOIN. THE ROOM TOO SMALL. ##### SERGIO Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Blanca 7 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Super nice property in the middle of everything. Would love to come back. ##### Blanca Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Virginia 16 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Rooms was awesome! The staff gave us a delicious cheesecake when we arrived and then some delicious cookies for a good nights sleep! Definitely coming back to this hotel. Highly recommend! ##### Virginia Stayed 1 night in Sep 2024 ### 6/10 Okay #### Larry 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort Very hot rooms. Little ventilation. 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