Title: Aloft Queretaro Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=37935262&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aloft Queretaro Travelers enjoy the outdoor pool and garden oasis at this adventure-friendly hotel, where comfort meets exploration in a vibrant setting ## Photo gallery for Aloft Queretaro ![Property amenity - Aloft Queretaro (Querétaro)](https://images.trvl-media.com/lodging/38000000/37940000/37935300/37935262/5a8ab8db.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, dinner, brunch served; international cuisine - Aloft Queretaro (Querétaro)](https://images.trvl-media.com/lodging/38000000/37940000/37935300/37935262/d37156b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Aloft Queretaro (Querétaro)](https://images.trvl-media.com/lodging/38000000/37940000/37935300/37935262/8dd17c74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges - Aloft Queretaro (Querétaro)](https://images.trvl-media.com/lodging/38000000/37940000/37935300/37935262/4b052fd6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Aloft Queretaro (Querétaro)](https://images.trvl-media.com/lodging/38000000/37940000/37935300/37935262/8cc82264.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aloft Queretaro places visitors in Jurica's heart with practical comforts and city access. Enjoy a refreshing outdoor pool, satisfying international dishes at NOOK AMERICAN CUISINE, and free WiFi. The staff helps guests navigate the modern hotel and surrounding area. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £88 includes taxes & fees 1 Mar - 2 Mar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Feb 26 - Feb 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=37935262&PinnedHotelID=37935262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=37935262&PinnedHotelID=37935262&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 27 - Feb 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=37935262&PinnedHotelID=37935262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=37935262&PinnedHotelID=37935262&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=37935262&PinnedHotelID=37935262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=37935262&PinnedHotelID=37935262&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=37935262&PinnedHotelID=37935262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=37935262&PinnedHotelID=37935262&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/38000000/37940000/37935300/37935262/c53dd5a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.4 Exceptional 18 reviews ### Highlights Air conditioning Connecting rooms available Smart TV Down duvet Separate bedroom Rainfall showerhead Private bathroom Minibar - 237 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![Room, 2 Queen Beds | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/38000000/37940000/37935300/37935262/809d9c83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 8.4 Very good 19 reviews ### Highlights Air conditioning Connecting rooms available Smart TV Down duvet Separate bedroom Rainfall showerhead Private bathroom Minibar - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Breakfast, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Aloft-Queretaro.h37935262.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Aloft-Queretaro.h37935262.Hotel-Information) ## About the area Located in Jurica, a neighbourhood in Querétaro, Aloft Queretaro is in a shopping district. Urban Center Shopping Mall and Antea Lifestyle Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cerro de Las Campanas National Park and El Cimatario National Park. Centro Cultural Garambullo and Centro Cultural Maestro Enrique Burgos Mondragón are also worth visiting. [Visit our Querétaro travel guide](https://www.expedia.co.uk/Queretaro.dx6303215) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.66217%2C-100.43348&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OIbjjpaREep3YkfzRGiabgXop9g=) Carretera Queretaro-San Luis Potosi, Querétaro, QUE, 76127 ### What's nearby - ![Los Arcos, Monument in Santiago de Querétaro.](https://images.trvl-media.com/place/6337910/72d070ec-65e5-491e-acbe-8ef05c822b42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aqueduct of Santiago de Querétaro 11 min drive \- 8.0 miles - Antea Lifestyle Center 15 min walk \- 0.8 miles - Urban Center Shopping Mall 19 min walk \- 1.0 mile - Uptown Center 1 min drive \- 1.2 miles - Querétaro Convention Center 15 min drive \- 12.0 miles ### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) 49 min drive ### Restaurants - Starbucks 14 min walk - Shake Shack 3 min walk - Tim Hortons 18 min walk - Save Querétaro 12 min walk - Hacienda El Salitre 19 min walk ## About this property ### Aloft Queretaro Hotel located in Jurica Take advantage of a free food/drink shopping service, a garden and dry cleaning/laundry services at Aloft Queretaro. The on-site international cuisine restaurant, NOOK AMERICAN CUISINE, offers breakfast, brunch and dinner. In addition to 2 bars and a 24-hour health club, guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool - Free self-parking - Buffet breakfast (surcharge), a 24-hour front desk and luggage storage - A lift, 1 meeting room and a reception hall Room features All 150 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. More amenities include: - Recycling and LED light bulbs - Rainfall showers and soap - Smart TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Pool](https://images.trvl-media.com/lodging/1000000/860000/859400/859341/e958716b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Queretaro Zona Diamante by IHG Querétaro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,006 reviews £91 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=859341&PinnedHotelID=859341&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/12000000/11970000/11961700/11961634/26335fb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Domun Hotel Downtown Querétaro - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 1,002 reviews £75 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=11961634&PinnedHotelID=11961634&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/110000000/109390000/109388300/109388278/400d1f03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton By Hilton Queretaro Juriquilla Juriquilla - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 231 reviews £53 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=109388278&PinnedHotelID=109388278&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/4000000/3610000/3608300/3608277/bd1d4c95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Crown Victoria Downtown Querétaro - Hot tub - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,544 reviews £53 includes taxes & fees 9 Mar - 10 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=3608277&PinnedHotelID=3608277&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/38000000/37950000/37946100/37946082/9d0be0fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Querétaro Downtown Querétaro - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 548 reviews £48 includes taxes & fees 20 Mar - 21 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=37946082&PinnedHotelID=37946082&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9020000/9010800/9010776/0c6fdb5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Queretaro Querétaro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 1,007 reviews £41 includes taxes & fees 13 Mar - 14 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=9010776&PinnedHotelID=9010776&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892832/7362104e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Flamingo Inn Downtown Querétaro - Pool - Pet-friendly - Kids’ pool - Parking included 9.2 Wonderful 977 reviews £64 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3892832&PinnedHotelID=3892832&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/590000/581100/581096/f1086931.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Inn Premium Hotel Queretaro El Marques - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,001 reviews £80 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=581096&PinnedHotelID=581096&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8230000/8220200/8220178/f5443641.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Queretaro Centro Sur Centro Sur - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 929 reviews £76 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=8220178&PinnedHotelID=8220178&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/7000000/6850000/6842600/6842502/025134c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Queretaro Zona Krystal by IHG Jurica - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 529 reviews £77 includes taxes & fees 6 Mar - 7 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=6842502&PinnedHotelID=6842502&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=37935262&PinnedHotelID=37935262&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=37935262,859341,11961634,109388278,3608277) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 11:30 AM on weekdays and 7:00 AM to noon on weekends; USD 17.20 for adults and USD 10 for children - 2 bars/lounges - A restaurant ### Restaurants on site - NOOK AMERICAN CUISINE - The Up Bar - WXYZ BAR ### Things to do - 24-hour health club - Outdoor pool ### Family friendly - Grocery/convenience store - Outdoor pool ### Conveniences - 24-hour front desk - Grocery/convenience store - Luggage storage ### Guest services - Change of bedsheets (on request) - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) ### Business services - Business centre - Meeting room ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Transfer shower - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 3 floors - At least 80% lighting from LEDs - Built in 2019 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Reception hall - Rooftop garden - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Rainfall showerhead - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV with cable channels ### Food and drink - Coffee/tea maker - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 35, per pet, per stay, plus a deposit of USD 35 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 18 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 17.20 for adults and from USD 10 for children - Pet deposit: USD 35 per stay - Pet fee: USD 35 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property uses solar energy Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Aloft Queretaro Hotel Aloft Queretaro Querétaro Aloft Queretaro Hotel Querétaro Aloft Queretaro a Marriott Hotel ## Frequently asked questions ### Does Aloft Queretaro have a pool? ### How much does it cost to stay at Aloft Queretaro? ### Is Aloft Queretaro pet-friendly? ### How much is parking at Aloft Queretaro? ### What time is check-in at Aloft Queretaro? ### What time is check-out at Aloft Queretaro? ### Where is Aloft Queretaro located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aloft Queretaro Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 272 8 - Good 84 6 - Okay 26 4 - Poor 16 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Luis F 4 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfy Nights I love how quiet it is and the beds… always a nice sleep here ##### Luis F Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Jesus 11 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### GREAT CHOICE ! The hotel is great, clean and its very relaxing enviorment. ##### Jesus Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### shirley sami 30 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Always the best service & kind staff🙏 ##### shirley sami Stayed 1 night in Nov 2023 ### 6/10 Okay #### CARLOS 27 Oct 2023 Disliked: Cleanliness, amenities, property conditions & facilities it was convenient and lively place. the room smelled like smoke ##### CARLOS Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Geney 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo excelente ##### Geney Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### aurea 9 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a great experience ##### aurea Stayed 6 nights in May 2025 ### 10/10 Excellent #### Rebecca 23 Feb 2023 Liked: Cleanliness, property conditions & facilities, room comfort Family vacation nice hotel ##### Rebecca Stayed 2 nights in Feb 2023 ### 8/10 Good #### David 25 Jan 2024 Nice solid hotel for this area of Queretaro ##### David Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Rene 24 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great business hotel ##### Rene Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Daniel Harry 5 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and Confortable rooms, excellent staff and value for the price ##### Daniel Harry Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Ma de los Angeles 3 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Ma de los Angeles Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Miguel 25 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities J ##### Miguel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ludwig 16 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quick and friendly check in, comfortable mattress and pillows. ##### Ludwig Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Grecia 6 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great staff. ##### Grecia Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Adam Jo 19 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent. I will stay again as the entire experience qas fantastic. ##### Adam Jo Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Badia 14 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quick and efficient Quick checkin. Clean room, comfortable and great shower. ##### Badia Stayed 1 night in May 2023 ### 10/10 Excellent #### Grecia 6 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff was amazing. I was traveling with kids and a dog. And they did everything to make the stay so joyful. Especially a thank you to Nico for all his help for all the family. ##### Grecia Stayed 2 nights in Jun 2023 ### 8/10 Good #### María 9 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### María Stayed 1 night in May 2023 ### 6/10 Okay #### David 23 Nov 2024 Better before. Shut down one of the restaurants. Food OK in remaining restaurant but nothing to write home about. Basic. ##### David Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Mario 22 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So far so good ##### Mario Stayed 1 night in Dec 2022 ### 8/10 Good #### Erik 5 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Erik Qro trip Overall comfortable hotel and location was very good. We loved the pool and billiards table at the lobby. We had a few issues upon arrival with the room (lack of supplies) that were quickly taken care of. Our final invoice differed a bit from our initial book amount as there was confusion as to whether breakfast was included or not.. I ended up paying about $100 over the amount but breakfast was really good and I went ahead and just let it be. Overall good hotel and would stay there again. ##### Erik Stayed 5 nights in Jun 2023 ### 4/10 Poor #### Mark 27 May 2024 Disliked: Property conditions & facilities, room comfort It was not what I expected, the cleanest and upkeep of the hotel was not there. And to top it off , there was no water for over 2 hours. ##### Mark Stayed 2 nights in May 2024 ### 4/10 Poor #### Graciela 5 Dec 2023 Liked: Cleanliness, amenities Disliked: Staff & service Housekeeping service was terrible, we ran out of the bathroom toiletries, and they were not replaced when our room was serviced. We ran out of toilet paper twice and had to go out looking for some. On more than one occasion we were told they didn’t have towels to stock our room with clean ones and that as soon as some became available we would have them delivered. Well that didn’t happen. We ended up going downstairs to the pool and using those. The lobby ran out of coffee cups as well, didn’t have any available. The breakfast buffet was ridiculously overpriced, not anything compared to what the website stated. $85 us dollars for 4 people and the food was mediocre for that price. Requested a crib and was told one was available for me, and it would be sent up to the room after check in. Had to call for it 2 separate times before it showed up. ##### Graciela Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Ernesto 15 Feb 2026 Very good hotel! Great services ##### Ernesto Stayed 1 night in Feb 2026 ### 10/10 Excellent #### Alex 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Bien ##### Alex Stayed 1 night in Jan 2026 ---