Exterior

Reviews

9.0

Wonderful

Rating 10 - Excellent. 489 out of 888 reviews" "
Rating 8 - Good. 330 out of 888 reviews" "
Rating 6 - Okay. 56 out of 888 reviews" "
Rating 4 - Poor. 7 out of 888 reviews" "
Rating 2 - Terrible. 6 out of 888 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will go next time
Stayed 2 nights in Apr 2024
Response from Bella Vista Queenstown Team on 29 Apr 2024
Thanks, dear Jermaine for your nice comments, a pleasure to serve you.

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacy room, close to city center. Everything was perfect
Stayed 5 nights in Mar 2024
Response from Bella Vista Queenstown Team on 5 Apr 2024
Hi Manon,It's great to hear that you had a pleasant stay with us.Thank you so much for your review.

8/10 Good

Timothy

Stayed 2 nights in Mar 2024
Response from Bella Vista Queenstown Team on 5 Apr 2024
Hi Timothy, Thank you for your review.

8/10 Good

Nola

Travelled with group
Liked: Cleanliness, staff & service
Clise to town centre
Stayed 2 nights in Mar 2024
Response from Bella Vista Queenstown Team on 13 Mar 2024
Thank you for your review

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Basic but clean
Stayed 2 nights in Mar 2024
Response from K on 7 Mar 2024
Thank you for staying with us and for the reveiw. See you the next time!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mal & team on 31 Jan 2024
Hi Steven,Thank you for your review and we are glad you have had a pleasant stay with us. We hope to be of service again soon.Regards,

8/10 Good

Richard

5 min walk to town. Fridge and laundry.
Stayed 2 nights in Jan 2024
Response from Mal & team on 24 Jan 2024
Thank you for your review Richard and we are happy you have had a pleasant stay in Queenstown.Until then, stay well and safe.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when in Queenstown and have left multiple five star reviews. Never had a disappointing stay.
Stayed 2 nights in Dec 2023
Response from Mal & team on 10 Dec 2023
Thank you Julie for your kind review. It has been a pleasure having you stay with us again and should you need further assistance, please let us know.Regards,

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Bella Vista Queenstown Team on 1 Dec 2023
Hi Jerome,Thank you for leaving the review.We are glad to see you had a good stay with us.Regards

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Excellent, convenient location. Good size room. Very warm. Staff weee excellent.
Stayed 4 nights in Nov 2023
Response from Mal & team on 21 Nov 2023
Hello LynneIt was a pleasure having you both and we are glad you have had a pleasant stay with us. We look forward to be of service again soon.Until then, stay well and safe travels!Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean.Close to everything
Stayed 3 nights in Oct 2023
Response from Mal & team on 21 Oct 2023
Thank you for lchoosing to stay with us and eaving the review here.We are glato hear it sounds like you had a great stay.See you next time!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Oct 2023
Response from Mal & team on 15 Oct 2023
Hi Alex,Thank you for your review and we are glad you have had a pleasant stay. We hope to see you again soon.Until then, stay well and safe.Best Regards

8/10 Good

ronen

Stayed 3 nights in Oct 2023
Response from Bella Vista Queenstown Team on 13 Oct 2023
Thank you for choosing to stay with us and leaving the review.We wish we can host you again here in near future.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place close to town
Stayed 4 nights in Oct 2023
Response from Mal & team on 11 Oct 2023
Thank you for your review Wayne and happy that you have had a pleasant stay with us. See you again soon and until then stay well and safe.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very comfortable! I stayed for 10 days. What I liked the most was that every button, switch, knob, door and appliance, etc. in the room worked well and was clean.
Stayed 10 nights in Sep 2023
Response from Mal & team on 2 Oct 2023
Hi Samuel,Thank you for your review and we are glad you have had a pleasant stay with us.We hope to see you again soon.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella vista - our second time staying here. Clean, comfortable, amazing towels, lovely staff, and good location (walking distance to town). One thing to be aware of, if a consideration for you - the room we were in did not have a smart tv, and very limited channels. Otherwise cannot fault this accom.
Stayed 3 nights in Sep 2023
Response from K on 6 Oct 2023
Hi Peter, Thank you for choosing to stay with us and leaving the review. We are glad to hear you like our place.Yes, the TVs are in our list of considerations that we are studying.We hope we can host you agin near future.

10/10 Excellent

braeden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Bella Vista Queenstown Team on 31 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

brent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very lovely place to stay staff excellent cleaners very nice and say good morning and the property manager 10/10 thanks for the loverly stay
Stayed 3 nights in Jul 2023
Response from Mal & team on 23 Jul 2023
Hi Brent,Thank you for choosing to stay with us and we are glad you have had a pleasant stay. We look forward to be of service again. Until then, stay safe and well.

10/10 Excellent

Rhys

Stayed 3 nights in Jul 2023
Response from Hotel Management on 11 Aug 2023
Hi Rhys,Thank you for choosing to stay with us and we are glad you have had a pleasant stay. We look forward to be of service again. Until then, stay safe and well.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always our first choice when staying in Queenstown. Easy parking then short flat walk into town. Nice quiet part of town. Rooms are always clean and well equipped.
Stayed 2 nights in Jul 2023
Response from Mal & team on 12 Jul 2023
Hi Julie,Thank you for always choosing to stay with us and again, for your kind feedback. We hope to welcome you back again soon.Till then, stay well and safe.Best Regards

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service
The location and cleanliness of the accommodation was great. We didn't spend much time in our room as there's so much to do outside, but when we come back at night to watch some TV, we noticed the reception was poor and there were no sky channels, so limited options on the TV.
Stayed 3 nights in Jun 2023
Response from Mal & team on 25 Jun 2023
Hi Matt,Thank you for your review and glad you have had a pleasant stay with us. We are putting together a proposal to upgrade our tv system and we hope to change this very soon. Best Regards,

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
had everything i needed
Stayed 1 night in May 2023
Response from Bella Vista Queenstown Team on 27 May 2023
Thank you for your review and we hope to see you again soon.

10/10 Excellent

Mark

Stayed 1 night in May 2023
Response from Bella Vista Queenstown Team on 15 Jun 2023
Thank you for your great review!!

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's a confusing place. I picked up the details on my room (#14) which they said was on the front of the hotel. I usually think of the front as the STREET side, but it was the side to the left if you faced it on the street. It also said it was the FIRST floor, which I consider to be the ground floor. They could have just said UPPER floor, and say the "left" side or "right" side of the building. But I got it figured out, after accidentally walking in on the back-door of the office. It's one of those places with a sliding door for an entrance. And you need the key in to turn on anything to charge my electronics. So I could not just leave my computer for charging, and had to balance between that and my cell and Go-Pro. Didn't have an inviting feeling but it was fine.
Stayed 2 nights in Apr 2023
Response from Bella Vista Queenstown Team on 25 Apr 2023
Thank you for your feedback.In future, please ask the team if you need an extra key tag to activate the electricity as we would've been more than happy to oblige. All you need to do is ask.

8/10 Good

Nadine

Liked: Cleanliness, amenities
Nice clean property and great location and easy to walk into town with Fresh Choice just a 2 minute walk. Quiet. Only annoyance was no sink to wash dishes. This had to be done in the bathroom wash basin which is not ideal.
Stayed 2 nights in Apr 2023
Response from Mal & team on 20 Apr 2023
Thank you for your review Nadine.The room type you booked is a budget/compact studio and does not have a kitchen sink. All our other rooms have a proper kitchen sink.Thank you for staying with us and glad that you have had a pleasant stay.Best Regards,

10/10 Excellent

Yair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and close to the city center
Stayed 3 nights in Apr 2023
Response from Mal & team on 4 Apr 2023
Thank you for kind review Yair.We hope to see you both again soon.Travel safe and stay well.Best regards

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and quiet.
Stayed 7 nights in Feb 2023
Response from K on 3 Mar 2023
Thank you!!!

10/10 Excellent

Sheryl

Stayed 3 nights in Feb 2023
Response from Mal & team on 22 Feb 2023
Hi Sheryl,Thank you for your review and we are glad you have had a pleasant stay with us.We look forward to be of service again soon.Till then, Stay well and safe.Best Wishes from us.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access to town centre, very clean and quiet rooms, very helpful and friendly staff.
Stayed 4 nights in Feb 2023
Response from K on 3 Mar 2023
Thank you for leaving the review. We are glad to hear you liked our place.

10/10 Excellent

Pia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This isn’t a flashy place to stay, but it’s really good value compared to most places so close to town. It has everything you need from a safe, heater, fan, and blow dryer. The bed was big and very comfortable. We really liked the fact that if you didn’t want to bother with anyone servicing your room, there was a room guests can access to restock their own room with towels, toilet paper and tissues. You could just take your used towels to that room and replenish your own room. The best thing about this place is the location. We wanted to be easy walking distance into the city and this took us just 5 minutes to reach town. It’s close enough to walk to restaurants and bars, but far enough away that it was really quiet. We would definitely stay here again.
Stayed 4 nights in Feb 2023
Response from Mal & team on 15 Feb 2023
Thank you for your review Pia and we are glad you have had a pleasant stay with us.Hope to see you again soon.Best Regards.

10/10 Excellent

eunjung

Stayed 3 nights in Jan 2023
Response from Mal & team on 13 Feb 2023
Thank you for your review and we hope to see you again soon

10/10 Excellent

Michelle

Stayed 3 nights in Jan 2023
Response from Mal & team on 13 Feb 2023
Thank you for your review and we hope to see you again soon.

10/10 Excellent

Tom

Response from Bella Vista Queenstown Team on 10 Mar 2023
Thank you for leaving the review!

8/10 Good

Henry

Stayed 2 nights in Jan 2023
Response from Mal & team on 14 Feb 2023
Thank you for your review and we hope to see you again soon.

8/10 Good

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, parking and staff were all good.
Response from Mal & team on 14 Feb 2023
Thank you for your review and we hope to see you again soon

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay. Great people.
Response from Mal & team on 14 Feb 2023
Thank you for your review and we are glad you have had a pleasant stay with us. We hope to see you soon.

8/10 Good

Catherine

Stayed 1 night in Dec 2022
Response from K on 27 Dec 2022
Thank you for your review.We trust you enjoyed staying with us and made a safe trip home.A happy New Year from the team of Bella Vista Queenstown

10/10 Excellent

SUSAN

Stayed 1 night in Dec 2022
Response from Mal & team on 13 Dec 2022
Hi Susan,Thank you for your review and we are glad you have had a pleasant stay with us and we hope to welcome you back again soon.Best regards

10/10 Excellent

Amro Philippe

Stayed 3 nights in Dec 2022
Response from Mal & team on 12 Dec 2022
Monsieur Amro,Thank you for your review and we are glad you have had a pleasant stay with us. See you again soon.

8/10 Good

Amy

Stayed 3 nights in Nov 2022
Response from Mal & team on 12 Dec 2022
Hi Amy,Thank you for your review and we are happy you have had a pleasant stay with us. Hope to be of service again sometime soon.Best regards,

10/10 Excellent

nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the service , will came back there again
Stayed 3 nights in Aug 2022
Response from Mal & team on 13 Dec 2022
Hi Nigel,Thank you for your review. We are glad you have had a pleasant stay with us and we hope to welcome you back next ski season.

8/10 Good

Leiza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and the easy walk to the town centre meant we didn’t have to worry about the chaos of Queenstown parking. Only problem, I think it’s time the bed was replaced/updated. It sagged and was terribly uncomfortable so I didn’t get much sleep and ended up with awful back pain.
Stayed 2 nights in Oct 2022
Response from K on 20 Oct 2022
Hi Leiza,Thank you so much for your review with valuable feedback. We are looking into the bed you had the trouble. It's so appreciated.Best Regads

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close to everything. Clean, and tidy
Stayed 4 nights in Oct 2022
Response from K on 20 Oct 2022
Hi Michael,Thank you for your 5 out of 5 review!We hope we can host you again.Best Regards

10/10 Excellent

Richard

Stayed 1 night in Aug 2022

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to accommodation when visiting Queenstown. Free car parking & short flat walk into the town center are two of the main benefits. But rooms are also clean and tidy and warm and the area is fairly quiet at night.
Stayed 1 night in Aug 2022
Response from Mal & team on 21 Aug 2022
Dear Julie,Thank you for your review and we are happy that you have had a pleasant stay with us. We look forward to welcoming you back soon.Best regards from all of us here at Bella Vista Queenstown!

10/10 Excellent

Wei syun

Stayed 3 nights in Aug 2022
Response from Bella Vista Queenstown Team on 12 Aug 2022
Hi Wei, Our pleasure to host you recently and we are glad that you enjoyed your stay. Thank you for your kind feedbacks. Looking forward to accomodating you again soon. Best,

10/10 Excellent

Brad

Stayed 2 nights in Jun 2022

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, convenient off-street parking, clean, good amenities, great location.
Stayed 5 nights in Jul 2022
Response from Bella Vista Queenstown Team on 5 Aug 2022
Hi Adriana, Thank you for staying with us recently. It is our pleasure to hear that you enjoyed your stay. Highly appreciate your positive feedbacks. Looking forward to accomodate you next time! Best, Bella Vista Queenstown Team

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and tidy. Great staff. Easy flat walk to town. Thank you for finding a few things we left behind!!
Stayed 4 nights in Jun 2022
Response from Mal, Vyvyan & Paulina on 29 Jun 2022
Dear Vicki, Thank you for choosing to stay with us and glad you were happy with your stay.Have a safe trip back to Masterton and we look forward to be of service on your next trip to our home of winter, Queenstown!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good stayed here few times, close to town, was very quiet and nice and tidy.
Stayed 1 night in May 2022
Response from Bella Vista Queenstown on 7 May 2022
Thank you so much for leaving the great score of review. we are so glad to hear you like this place.