Search Hotels by CitizenM Hotels in Queen's Gate from £99

Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...

The hotel was superb, there was 2 adults and 3 children and the staff were very helpful and polite. Would love to go back

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

Beautiful hotel ...1 of the best breakfasts

Beautiful place.. amazing staff and beautiful piano bar too boot!

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

Great service and super clean

We were given an upgraded room. The room was beautiful. Large bed large room large tv. Very good experience. Very nice girl working in the bar at lunch time took a great deal of time with us

From our arrival at the property we felt very welcome and comfortable. From Marks initial greeting on reception to all orher aspects of our stay we were extremely happy. This business , 52.years in the making with Marks father and uncle is a very slick family run outfit. All staff we encountered including chambermaids were exceptional. They could all not be more helpful and gave valuable information where needed about things like where to get the Uber boat from rather than walking to the City...

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

Great staff. We mentined it was our anniversary on arrival at 1am (in passing) and next day returned to find a free bottle of champagne and signed card. A really nice touch. Staff were really helpful and friendly and hotel was really great quality. A fantastic place.

Had a great stay at this hotel. Friendly staff, very comfortable rooms with great decor.

Pleasantly surprised with the upgrade as we are previous customers don't take it for granted. Fantastic experience and great staff as always. Looking forward to our next stay.

This is our second time staying here. It’s our perfect choice for the Royal Albert Hall. The staff are extremely friendly and helpful. We love it’s style and decor and the rooms are beautifully decorated with good amenities. Will definitely stay again.

Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.