Ratings based on 449 Verified Reviews

4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Long Island, NY

Posted 19-Feb-2017
Pros: Smaller than most hotels in this area, with easy access to the pool, beach and dining areas.
Cons: The wines served were bad.
Friendly staff, clean rooms, lots of food, but the wines were terrible.
3out of 5
by A verified traveller

Nice hotel. Not much to do.

Posted 08-Feb-2017
The hotel was lovely. Open the beach was beautiful. Unfortunately that's all there really was to do. There aren't many activities to keep the day busy. There is one disco in the late evening. I would not suggest going there. I can't be a total downer. The beach is beautiful the hotel as well and if that's all you are looking for then this is the place for you. Keep in mind the guest are usually upper 40's. So, if your a young couple or single person, this may not be your cup of tea.
5out of 5
Recommended
for Everyone
by A verified traveller from Châtillon 92

Pour la 3ème fois, nous avons retrouvé notre MACAO

Posted 05-Feb-2017
Pros: La propreté, le bon entretien et sa modernité. Autour des piscines, dans la palmeraie et sur la plage il y a largement assez de transat pour tous.
Cons: Les hôtels mitoyens devraient se "mutualiser" pour acquérir un équipement de nettoyage des algues plus efficace.
Location: Une grande plage magnifique. Une longue palmeraie bien entretenue. Quelques excursions "exotiques" si l'on ne connait pas ce type de paysages.
Comme précédemment, nous sommes revenus enchantés de notre séjour. Tout est parfait : le cadre, la plage et la palmeraie magnifiques. La chambre, les restaurants, le bar, les terrasses, les 2 piscines (+bar-piscine), tout contribue à notre plaisir. La journée s'écoule comme sur un nuage. Et l'ensemble du personnel si gentil, disponible et empressé (mais pas obséquieux). Partout des sourires et des "holla !" fort sympathiques. La cuisine est excellente, variée, merveilleusement présentée. Le service à table irréprochable. et les employés nous reconnaissent d'une année sur l'autre ainsi que quelques clients, habitués eux aussi. Nous avons hâte d'y retourner en janvier 2018. A noter : cette année, nous avons oublié l'appareil photo dans la chambre : par mail, la direction nous a informé que l'employée de ménage l'avait signalé et que l'on nous l'expédier par poste.
5out of 5
Recommended
for Everyone
by A verified traveller

Paradise

Posted 17-Jan-2017
My daughter and I just returned from this vacation. It was wonderful. The only negative I can say is they allowed smoking in the hotel and I don't smoke. So that was a bit annoying while enjoying our vacation.
3out of 5
by A verified traveller from Chicago, IL

Not the best adult only hotel in Punta Cana

Posted 05-Dec-2016
In comparison with other adult only hotels, Riu Macao is very avarage and outdated. The rooms are clean but there is no bathtub or Jacuzzi in a standard suite.There are no romantic restaurants in the hotel, the food is not bad but nothing special, the wine is local with no wine list in any restaurant. If you want to feel special and find a romantic place, its not your best choice. However it might be good for a family reunion.
5out of 5
Recommended
for Everyone
by A verified traveller from Maryland

Beautiful and best hotel

Posted 28-Aug-2016
This is the best hotel! Everyone is so friendly and is clean, they make sure you have a great experience! Great food, drinks, service and everything.
4out of 5
Recommended
for Everyone
by A verified traveller from new jersey

Very close to the beach, rather quiet

Posted 22-Aug-2016
Pros: Beach proximity, discoteca Pacha
Cons: A bit too quit... Could be more entertainment for adults only facility. Pool is small.
Location: Great location, right on the beach. Club Pacha is right there also.
Nice facility, good food( except Japanese restaurant). Pool was a bit too small for amount of people in the hotel, but beach is right there. They had kayaks and sail catamarans on site, so hotel guests could use them free of charge. A bit too quiet for adults only facility, but discoteca Pacha if right there for those who want to have a bit more fun rather than sleep all night. Good shows in the evening
5out of 5
Recommended
for Everyone
by A verified traveller from new jersey

Nice hotel and peoples

Posted 18-Aug-2016 on CheapTickets
For me everything was perfect,clean and near to the beach was wonderful.
4out of 5
Recommended
for Everyone
by A verified traveller

Great service at beautiful hotel

Posted 09-Aug-2016
After having a terrible experience at an all inclusive hotel in Mexico, I was skeptical, but this was a totally different experience. The Riu palace Macao has the friendliest staff and service is outstanding here. Food was great at the buffett and the a la carte, so many options. The entertainment team was great, always good for a laugh. It was definitely a plus there where no kids because the other resorts where crawling with kids. Beach was beautiful! plenty of activities and constant drink service. The shows were corny but entertaining enough. The only things that could be improved are the comfort of the beds and wifi which disconnected constantly. Overall beautiful hotel, great service. Highly recommend!
5out of 5
Recommended
for Everyone
by A verified traveller from K

Great vacation for the money

Posted 04-Aug-2016 on Orbitz
Nice hotel .very clean .Staff is really nice ,we had a noise issue with our room after a few nights and the front desk moved us into a new room no questions asked.For an all inclusive resort the food was good.Just a nice time and for all you get here the price is really fair .Would definitely go back