Great hotel close to the beach
Probably one of the best hotels in Dominican Republic. Great evening entertainment by professional dance team. The entertainment staff invite adults for dances and make it a pleasant experience. Their evening shows engage and include kids. Nice kids club. The cleaning lady did a great job and even folded towels into animals. There is drying rack in the shower and on the balcony, which is a big deal if you swim often. The hotel grounds and the beach are very beautiful and are well maintained and clean. Lots of available beach loungers. Very safe hotel with lots of security. This hotel is in the area with not many waves, so you can snorkel right near the beach. There are concrete hollow cones near the edge of the swim zone and they provide nice habitat for sea life like corals, sea urchins and several kinds of small and bigger fish. Kayak and catamaran (sail boat) rental are complimentary, diving sessions about 200 bucks.
This is "smoke-anytime-anywhere-you-want" facility: People smoke in the buffet, in the lobby, on a beach, by the pool, in the entertainment hall and pretty much everywhere and anytime they want with zero regard for the people around them. This was a very strong turnoff for us. Also, the staff spoke all kinds of languages (primarily Spanish but also French, German, Italian, Russian etc.) but little English. The entertainment part in Spanish is difficult to understand if you don't know Spanish.
Comment from Hotel Management
18-Mar-2016 by Quality Manager, Hotel Management
Thank you for choosing us for your deserved holidays.
It's such a pleasure receive your valuable feedback and positive rating regarding your wonderful experience in our beautiful property. We are so happy to know that overall you have enjoyed our facilities, shows and delighted our food.
Your complaint about the smoking areas has been shared with the hotel management to see how we can improve on this.
Our team is looking forward to welcome you back soon.
IBEROSTAR Dominican Republic