Ratings based on 454 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveller from NYC

Nice resort, a lot of kids!

Posted 07-Jul-2017
Pros: A very beautiful structure. Open air lobby was nice. Flamingoes, ducks and turtles -- fun!
Cons: Clean out the AC filters. They were black and smelled musty. This should happen regularly!
Francisco at the front desk was wonderful. Thank you! Some wait staff were very rude (especially in the steak house) while others were cheery and great. Too many cigarette butts on the beach. I saw employees cleaning them up, but they should have more people doing that job to get it done! Beach area in general was not super clean. Hibachi was amazing. Food in general was good. Frozen drinks were only okay.
Comment from Hotel Management
18-Jul-2017 by Quality Manager, Hotel Management
Dear guest, Thank you for choosing IBEROSTAR Hacienda Dominicus as your holidays destination. We are so happy to know that we have please you during your experience despite the contras you found; receive our apology for these mishaps. We shared your review with the proper department who will strive to bringing this to an end. Once again, thanks for the rating and we all hope welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Great beach/Scuba Shop

Posted 01-Jul-2017
Pros: Location
Cons: El Colonial restaurant was not good. Probably the worst meal we had there of all of the restaurants and buffets.
Location: The dive shop, Dressel Divers was great. Saona Island, Crazy Wheels and Scape Park-great attractions.
We liked this hotel because it was off the beaten path of Punta Cana. It has a great beach, scuba shop and a couple small towns close by to visit (Dominicus and Bayahibe). The hotel was your typical all inclusive with entertainment at night and 4 restaurants to choose from for dinner if you did not want the buffet. The staff was nice and friendly. The food was good, but can get old after a weeks stary
Comment from Hotel Management
03-Jul-2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for sharing with us your experience in our IBEROSTAR Costa Dorada. We are happy to confirm that you had a great time on site and we just hope that you can come back soon. Warmest Regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveller from Staten Island NY

Great resort

Posted 01-Jul-2017
Pros: Smaller then others we have stayed at before (in Punta Cana, Puerto Plata, Juan Dolio, etc..). This has been one of the best, and has the cleanest sea
Cons: Definately the WI-FI. It really did not work well, on and off inside the room, sometime better by the pool or beach but totally unreliable.
Location: The waters were so clean and the resort so enjoyable that we did not go anywhere else. But there are plenty of things to do.
Very nice resort, smaller than others we have been to before. We liked it smaller, no need for a train or golf carts to go from one end to the other. Very clean beach and pool areas, lots of umbrellas to provide shades for every guests (very important and often neglected point). Waters are super clean and full of fish, the entertainment is excellent, both poolside and beach side. The 5 restaurants are all good, food quality is comparable to other resorts. The gardens, green areas, fountains are the best we have seen, no wonder there are flamingos, ducks, turtles and endless birds as permanent guests. The look at night with the lights on is priceless. We already recommended this place to friends!!
Comment from Hotel Management
03-Jul-2017 by Quality Manager online, Hotel Management
Dear Guest, Thank you for your review and for sharing with us your experience in our IBEROSTAR Hacienda Dominicus. What a nice feeling when we can confirm that all the offerings have been to your liking and that you really enjoyed of this place, mainly because of our plenty ofthe size of the hotel,clean beach, entertainment, restaurantes ,food and all those aspects you highlighted. We would love to welcome you here again, for another perfect stay. Regards, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful and Relaxing

Posted 06-May-2017
Beautiful Beach and grounds. Rooms were spacious and clean. Staff was friendly and accommodating. Food was what we expect from an all inclusive but not why we are there. The buffets are large and have something for everyone. Yasmin in the main buffet is the best. Snorkeling off beach bring bread to attract more fish. All in all this was a relaxing vacation and i would recommend to those looking for an all inclusive in DR. Iberostar all the way.
Comment from Hotel Management
10-May-2017 by Quality Manager, Hotel Management
Dear guest, Thank you for choosing IBEROSTAR Hacienda Dominicus as your holidays. We are glad to hear that you enjoyed the experience and you recommend our hotel without hesitation. We know how to please our guest and make them feel really good with formidable services and accommodation. It will be a great pleasure welcome you back if you decide to return to Bayahibe. Warmest regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Nice hotel and close to the beach

Posted 06-May-2017
I enjoyed everyday and night activities. Staff was wonderful, especially Jonathan, VIP Representative. Jonathan made my stay full of peace and comfort. I will return.
Comment from Hotel Management
10-May-2017 by Quality Manager, Hotel Management
Dear guest, Thank you for staying at IBEROSTAR Hacienda Dominicus. We are glad to hear that you have had a fantastic stay. Our staff is very professional and knows how to guarantee unforgettable experiences. Your comment was shared with Jonathan. Once again, thanks for sharing your lines and we all hope to have the chance to welcome you back soon. Warmest regards, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Quality resort with nice beach

Posted 05-May-2017
Pros: Beach, liqueur, service most of the time, immaculate landscapes.
Cons: Our room was on 1st floor. Some corners and furniture had a distinct dampness smell.
Location: Ride from Punta Cana airport is about 1 hour. We didn't do any activities at all.
We've been to DR beach resorts many times.Overall, this trip was the best, even despite unusually rainy weather. We didn't visit any restaurants because nobody around us wasn't very happy with them. Main buffet is just fine, not the best I've seen, but good enough.Couple of nights there was some extra, such as sushi, good quality seafood. Service is great almost everywhere, great imported hard liqueur. Tennis courts are in a very good shape, local pro named Junior is very good.The beach-the main reason of our visit- is top notch. It's clean, nice sand, small waves. Couldn't ask for a better one. I would definitely recommend this resort to a friend or stranger and, we hope to be be back.
Comment from Hotel Management
23-May-2017 by Quality Manager, Hotel Management
Dear guest, We are so thankful to receive you valuable review regarding your experience in IBEROSTAR Hacienda Dominicus. Thanks for sharing your kind words with the Expedia's community and for highlighting the food, beautiful beach, tennis courts and cleanliness. In IBEROSTAR we know how to treat our guests and make their stay unforgettable. Once again, thank you and we are looking forward to welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
4 out of 5
Recommended
for Everyone
by A verified traveller from NY

Posted 19-Apr-2017
Excellent location, friendly and respectful staff. Food was fresh but not so many choices. Great entertainment but it starts late.
Comment from Hotel Management
20-Apr-2017 by Quality Manager, Hotel Management
Dear guest, We are so thankful to receive you valuable review regarding your experience in IBEROSTAR Hacienda Dominicus. Thanks for sharing your feedback with the Expedia's community and for highlighting the friendliness of our team, the food and entertainment. Once again, thank you and we are looking forward to welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic
5 out of 5
by ANTONIO

Wonderful choice!

Posted 19-Apr-2017 on Hotels
It is a cozy, very relaxing, beautiful, overall magnificent hotel, with amazing gardens and a stunning public area. The food was also great, second only to the sister Iberostar in Bavaro. Outstanding service as well, from Roberto at the Front Desk, waitress Aracelis at Ingenios restaurant, waiters Max, at Geisha, and Johnny at the beach restaurant, and Hector, the Supervisor. Definitely worth repeating.
5 out of 5
Recommended
for Families
by A verified traveller from US

Pleasant experience

Posted 18-Apr-2017
Pros: the staff, the location, the gardens, the pool and of course the beach.
Cons: The rooms - a little update Beach loungers booked overnight! - 7am at the beach and no place for your towel, but nobody around...it is really bad!
Location: Beach is the best, since it is actually in the Caribbean sea
Overall the hotel is very nicely done, the lobby/piano area is beautiful, the gardens and pool are very well maintained. The rooms could do with a little update...they seem a bit outdated however it was always clean. Food was good, not spectacular but good. Buffet restaurant had plenty of choices. The A La carte restaurants were ok, but not great considering that you seem to book them way in advance for the experience - if I had to rate them in order starting with the best: Colonial, steak house, Japanese and Mexican (the Mexican is not Mexican at all). Staff was extremely friendly and always ready to help, never got a 'no" for an answer, and they will go out of their way to help you. Kids also have plenty of activities to do, although you have to ask, since communication is not the best. Very good choice if you travel with family.
Comment from Hotel Management
28-Jun-2017 by Quality Manager, Hotel Management
Dear Guest, Thank you for your review here on Expedia. We are committed to ensure each of our guests to be fully satisfied by going above and beyond all expectations. We are thankful for your valuable feedback and will remain at your disposal for a future visit which we look forward to. Best Regards, Quality Online Manager IBEROSTAR DR
5 out of 5
Recommended
for Families
by A verified traveller from Chicago

Good solid hotel with nice beach.

Posted 15-Apr-2017
Pros: The staff was wonderful. Thanks Yasmin (buffet), Amparito (bartender), Juan (concierge) , Yanet (kids club) and Williams (animation) .
Cons: Make the resort nonsmoking and have selected areas for smoking. Also no saving beach chairs til after 9 am.
Location: Beautiful beach location. Good area if you're interested in Saona or Catalina Islands. Also easy visit to Alta Chavon.
Stayed 1 week. Staff was exceptional and takes pride in doing a wonderful job always with smiles. Beach and water beautiful. Pool very nice. Great family resort which is what makes this resort special. If you don't like kids choose an adult only resort.
Comment from Hotel Management
20-Apr-2017 by Quality Manager, Hotel Management
Dear guest, Thank you for choosing IBEROSTAR Hacienda Dominicus as your holidays destination. We are happy to know that we exceeded your expectations. Thanks for highly recommending our place to those who seek great services and facilities in the Caribbean. Our entire team is looking foward to welcome you back soon. Best regards, Quality Manager Online IBEROSTAR Dominican Republic