The food was so monotonous and boring and sometimes not so fresh. Мany flies around the food!
Also the garden paths weren't clean enough.
In the shower the water didn't go away quickly and you are standing ankle-deep in water.
Very few TV channels in English.
Comment from Hotel Management
10-Oct-2016 by Quality Manager, Hotel Management
On behalf the hotel staff of IBEROSTAR Hacienda Dominicus we thank you for choosing us for your holidays.
We are conscious that it is hard to accomplish the expectations of each guest; this is why we are always trying to make our hotel the best one in Bayahibe, proof of this is the holding number 1 raking list of TripAdvisor since long time.
In our property we offer a wide variety food products for all tastes, from cold to hot dishes. Also we fumigate everyday to avoid the massive flies appearance, however we have shared your complaints with the proper departments.
We would loved had the chance to discuss your complaints regarding the food, garden and room, nevertheless, we accept your comment as a learning that will encourage us to continue working hard in order to fulfill our guest's expectations.
We just hope you can change your thoughts about us and you can give us the chance to recover your trust to our Brand in Dominican Republic. For any assistance don't hesitate to contact us.
Quality Manager Online
IBEROSTAR Dominican Republic