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Reviews of Hotel Raviraj

3 out of 5
Hotel Raviraj
790 Bhandarkar Institute Road, Deccan Gymkhana Area, Pune, Maharashtra

Reviews

6.4
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

5.8/10

Cleanliness

7.4/10

Staff & service

2.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Rajesh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A well located property needs urgent renovation.
Stayed 1 night in Apr 2024

2/10 Terrible

Akshay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst place to stay. Filthy & torn bed sheets, bathroom doors don’t lock, manager is super rude. This place is supposed to be a 3 star hotel, it needs to be 1 star hotel. At night the staff members were fighting and you could hear them yelling and swearing on top of their lungs The rooms look like from a horror film, 0 maintenance, the beds are very uncomfortable, the main door barely locks, no hot water for showers. To heat the water they use wood and fire.. they start burning the wood fire at midnight till morning.. but BE AWARE… the smoke enters your room and can fill up your lungs overnight. This happened with us, the smoke entered our room around midnight, we only reaslised early in the morning because of non stop coughing. We turned on the lights only to find out the room was FULL OF WOODFIRE SMOKE. We had to go hospital. After a lot of quarreling over the phone with the manager he switched us to another room.. which was fine but the room was worse than before. The manager was rude, unapologetic & refused to provide refund for the day where the whole room was full of toxic smoke!!! When asked the manager about why he doesn’t give us refund, he said we have to apply for refund via Expedia. He also said he’s been in the job for 1 year and hates his job… Zero empathy was displayed. No sense of Customer Service. No sense of Hospitality! DO NOT stay here… AVOID AT ALL COSTS 1/5 stars. 1 point for the central location.

8/10 Good

Liladhar

Travelled with family
Liked: Staff & service
No TV for 3 days.These things shoud have Been checked before arrival
Stayed 5 nights in Mar 2023

8/10 Good

Soumen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Hotel Raviraj
The staff are extremely friendly and helpful - the front desk is always manned and extremely responsive to any requests. The room fitting are comfortable - the wifi is excellent and does not drop. Only request that the working desks is made better and broader so that working on laptops is easy. Lastly if something can be done on plug points that would help attach non Indian plugs would be helpful. Else its a very good place and at a very convenient location
Stayed 4 nights in Mar 2023

10/10 Excellent

Devesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
We were looking for a family friendly stay near to kothrud and came across Raviraj, this was by far the best one. They gave us a bigger room so that kids can have space while we are in the room. Even though we checked in early 10:00am, they welcomed and immediately accommodated us, even accepted the request to serve the brake fast 😊, everyone was so friendly and welcoming in the hotel. If you are planing to stay do try out the breakfast, even though it’s paid but very minimum charge for the service and food you will be having.
Stayed 1 night in Nov 2022
Response from Anand Marathe, Manager on 8 Dec 2022
Dear Devesh,We thank you for taking your valuable time for writing this feedback. We are glad your experience with us was comfortable. We look forward to welcoming you again.

6/10 Okay

Amit

Disliked: Cleanliness
Stayed 2 nights in Jun 2019
Response from FO on 21 Jun 2019
Thank you !

6/10 Okay

Verified traveller

Liked: Staff & service
I would say it was expensive for what hotel had to offer.
Stayed 1 night in Dec 2017
Response from Reservations Manager on 15 Jan 2018
Thanks for your feeback. We will try to add more value and offer better price for our service

6/10 Okay

Genaro

Valoren precio beneficio
La limpieza.puede mejorar. Así como el desayuno.
Stayed 9 nights in Jun 2018
Response from RR on 26 Jun 2019
Value your suggestions