Title: Basic-Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Basic-Hotel Beaux Arts hotel in Puerto Vallarta ![1 bedroom, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/b8076c17.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/f412d66f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/82d2ab31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![NAPOLES | Mountain view](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/e3eeb0c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/efc04783.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This laid-back retreat near the Bay of Banderas lets travelers unwind. Basic-Hotel offers practical comforts like in-room WiFi to stay connected. The staff handles luggage storage and arranges local tours for guests wanting to explore beyond the property. 4.8 ## Popular amenities - Housekeeping - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19458322&PinnedHotelID=19458322&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![1 bedroom, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/8f622795.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CERDENA ### Highlights Separate dining area Hypo-allergenic bedding Select Comfort bed Fan Premium bedding Separate bedroom Separate bath and shower Laptop workspace - 129 sq ft - Sleeps 2 - 2 Queen Beds ![1 bedroom, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/a3dc4ff2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JUMBO ### Highlights Separate dining area Hypo-allergenic bedding Select Comfort bed Fan Premium bedding Separate bedroom Private bathroom Separate bath and shower - 753 sq ft - Sleeps 8 - 4 Double Beds ![1 bedroom, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/0247e2d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PENTHOUSE ### Highlights Separate dining area Hypo-allergenic bedding Select Comfort bed Fan Premium bedding Separate bedroom Private bathroom Separate bath and shower - Mountain view - Sleeps 2 - 1 King Bed ![AMALFI | 1 bedroom, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/0f0001ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### AMALFI ### Highlights Separate dining area Hypo-allergenic bedding Select Comfort bed Fan Premium bedding Separate bedroom Separate bath and shower Laptop workspace - 129 sq ft - Sleeps 2 - 2 Queen Beds ![1 bedroom, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/8467106c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### GENOVA ### Highlights Separate dining area Hypo-allergenic bedding Select Comfort bed Fan Premium bedding Separate bedroom Separate bath and shower Laptop workspace - 129 sq ft - Beach view - Sleeps 2 - 1 Queen Bed ![POSITANO | 1 bedroom, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/555ab3e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### POSITANO ### Highlights Separate dining area Hypo-allergenic bedding Select Comfort bed Fan Premium bedding Separate bedroom Private bathroom Separate bath and shower - 129 sq ft - Sleeps 2 - 2 Queen Beds ![NAPOLES | Mountain view](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/e3eeb0c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### NAPOLES ### Highlights Separate dining area Hypo-allergenic bedding Select Comfort bed Fan Premium bedding Separate bedroom Separate bath and shower Laptop workspace - 56 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/20000000/19460000/19458400/19458322/28bef230.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### VENEZIA ### Highlights Separate dining area Hypo-allergenic bedding Select Comfort bed Fan Premium bedding Separate bedroom Private bathroom Separate bath and shower - 54 sq ft - Sleeps 2 - 2 Queen Beds ## You may also like Ad ![Presidential Villa, 1 Double Bed, Beachfront | Pool | 3 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1930000/1929300/1929211/0494ba9e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Punta Mita Resort Punta de Mita - On private beach - Pool - Hot tub - Spa 9.4 Exceptional 347 reviews £740 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-The-St-Regis-Punta-Mita-Resort.h1929211.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=180016&destination=Puerto Vallarta&destType=MARKET&latLong=20.653406,-105.225334&searchId=d3675b75-56b6-4624-9da2-7eb5a3f91e9f&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/1000000/996800/996714/f5213b91.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Nayarit - All Inclusive Nuevo Nayarit - Pool - Hot tub - Breakfast included - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-BASIC-HOTEL.h19458322.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-BASIC-HOTEL.h19458322.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60703%2C-105.23531&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pzHAZsUZ_DTmu6JHIXlI__Ur9s8=) Libertad 331, Centro, Puerto Vallarta, JAL, 48300 #### What's nearby - Cuale Island - 2 min walk - 0.1 miles - Olas Altas Beach - 3 min walk - 0.2 miles - Malecon - 9 min walk - 0.5 miles - Playa de los Muertos - 9 min walk - 0.5 miles - Los Muertos Pier - 9 min walk - 0.5 miles #### Getting around - Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 25 min drive #### Restaurants - ‪Starbucks - ‬3 min walk - ‪La Cappella - ‬2 min walk - ‪El Campanario - ‬2 min walk - ‪Vallarta Factory - ‬1 min walk - ‪Burger King - ‬2 min walk ## About this property ### Basic-Hotel Hotel near Playa de los Muertos Close to Malecon and Los Muertos Pier, Basic-Hotel has plenty to offer. Guests can connect to free in-room WiFi. Other perks include: - Limo/town car service, luggage storage and a computer station - Smoke-free property and tour/ticket information Room features All guest rooms at Basic-Hotel have comforts, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi. Extra amenities include: - Hypo-allergenic bedding and Select Comfort beds - Ceiling fans, daily housekeeping and desks ## Similar properties ![Deluxe Suite | Balcony view](https://images.trvl-media.com/lodging/1000000/20000/16600/16535/f4780a85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Puerto Vallarta - All Inclusive South Zone - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 2,936 reviews £242 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=16535&PinnedHotelID=16535&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Area shuttle (surcharge) up to 100 kilometres - Bus station shuttle (surcharge) - Casino shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service ### Conveniences - Guidebooks - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station ### Accessibility - No lift ### More - 1 building - 4 floors - Beaux Arts architecture - Smoke-free property ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding - Select Comfort mattress ### Bathroom - Separate bathtub and shower - Towels provided ### More - Ceiling fan - Desk - Fan - Laptop workspace ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: 11:00 AM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges 5 per cent for credit card payments The front desk is open daily from 1:00 PM - 2:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children 18 and younger are not allowed at this property; all guests older than 18 are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Credit card charges are subject to a surcharge of 5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Children 18 years old and younger are not permitted at this property Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work Alcohol is not served at this property ### Property is also known as BASIC-HOTEL Adults Hotel Puerto Vallarta BASIC-HOTEL Adults Hotel BASIC-HOTEL Adults Puerto Vallarta BASIC-HOTEL Adults BASIC-HOTEL Hotel Puerto Vallarta BASIC-HOTEL Puerto Vallarta BASIC-HOTEL Hotel BASIC-HOTEL Puerto Vallarta BASIC-HOTEL Hotel Puerto Vallarta ## Frequently asked questions ### Is Basic-Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Basic-Hotel? > This property doesn't offer parking. ### What time is check-in at Basic-Hotel? > Check-in start time: 1:00 PM; check-in end time: 11:00 AM. After-hours check-in is not available. ### What time is check-out at Basic-Hotel? > Checkout is at 11:00 AM. ### Where is Basic-Hotel located? > Located in Downtown Puerto Vallarta, this hotel is within a 10-minute walk of Church of Our Lady of Guadalupe and Playa de los Muertos. Malecon and Los Muertos Pier are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Basic-Hotel Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness ### 7.0 Location ### 5.0 Staff & service ### 5.0 Property conditions & facilities 10 - Excellent 6 8 - Good 3 6 - Okay 0 4 - Poor 3 2 - Terrible 15 ### 2/10 Terrible #### Verified traveller 16 Feb 2020 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Weird Shared bathroom was not expecting. Chopped up rooms out of a office building. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Neftali, Cabos 15 Feb 2020 Disliked: Staff & service, amenities, property conditions & facilities El lugar es completamente horrible pero muy espantoso, de hecho ni me quede en el solo hice checkin y me salí la atención de la señora de recepción es woow malisimo, poco falto para que me dieran un cartón y periódico para dormir en el piso. ##### Neftali Stayed 3 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 12 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### mal servicio no me agrado mucho no hay tv estaba cercas de mi estancia es solo lo bueno ##### Verified traveller Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller 1 Jan 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pues llegue al hotel y nadie abrió así que no pude hospedarme,le comenté vía teléfonica a la señora Leticia que llegaría después de las 6 de la tarde y me Dijo que ella me esperaría y todavía unos días antes le volví hablar para confirmar mi llegada a la hora acordada y me volvió a decir que no había problema, llegando al hotel vi cerrado y le marqué al celular y nunca contestó. Llame a Expedia para comunicarles lo sucedido ellos también trataron de comunicarse y nada. AHORA LO QUE QUIERO ES QUE ME REGRESEN MI DINERO POR UM SERVICIO QUE NOOOO RECIBÍ POR QUÉ IRÉ A LA PROFECO POR QUÉ CREO QUE ESTE HOTEL NO TIENE BUENOS COMENTARIOS. ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Francia 18 Nov 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No me respetaron el precio No me respetaron el precio querían cobrarme esa cantidad del cuarto por persona yo llegue en la noche y me tuve que ir a otro hotel ,pésimo servicio ##### Francia Stayed 1 night in Nov 2019 ### 2/10 Terrible #### Dale 5 Nov 2019 Disliked: Staff & service, property conditions & facilities #### Hostel not hotel Not at all close to the description this is a hostel not a hotel had to wait to get in then a room with windows but no glass in them so anyone could climb in then a room that was ok but was a huge hassle not as advertised ##### Dale Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Eduardo 5 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Me gustó mucho la ubicación Esta bien.. Por el precio me agrado y es muy cómodo, cero ruido lo recomiendo mucho ##### Eduardo Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller 15 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar, ubicación a pocos pasos de malecón. Personal muy atento ##### Verified traveller Stayed 1 night in May 2019 ### 2/10 Terrible #### Verified traveller 12 Mar 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ESTAFADORES PÉSIMO ! SON UNA ESTAFA, SI NO LLEGAS DE 1 A 3 NO TE RECIBEN... Y SE QUEDAN CON TU DINERO ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### David 14 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great price. Great stayed. Good area to walking. ##### David Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### Carlos Alejandro 5 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Increíble, me la pase fabuloso ##### Carlos Alejandro Stayed 4 nights in Jan 2019 ### 2/10 Terrible #### Verified traveller 5 Feb 2019 Disliked: Cleanliness, property conditions & facilities, room comfort Cuarto sin ventanas, no hicieron el aseo, el drenaje de lavabo y regadera semitapado, la TV sin antena ##### Verified traveller Stayed 2 nights in Feb 2019 ### 2/10 Terrible #### Gayle 1 Feb 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disgusted! No receptionist. Door was locked. Some woman let us in, didn’t know we had a reservation, couldn’t rebook 2 rms for us, treated us like we were an inconvenience. Never again! ##### Gayle Stayed 2 nights in Jan 2019 ### 2/10 Terrible #### Julie 28 Jan 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Remove this hotel from your website. This hotel needs to be removed from Hotels.com and I am entitled to a full refund. I reserved a family room with three beds, private bath, with air conditioning. The woman at the front desk insisted that I stay in a small dank room with one double bed, no private bath and no air conditioning. She showed me to a shower and toilet at the opposite end of the floor that stands outside of three other rooms. The sink is out in the open. She insisted that I would be the only one using it so it is no problem. (!) She said that there are no private bathrooms in this hotel and no air conditioning. This is blatant fraudulent advertising. ##### Julie Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller 22 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La atencion y el trato fue excelente, lo recomiendo. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 2/10 Terrible #### Verna, Colorado 15 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel never had our reservations scheduled. We purchased an all inclusive trip tp puerta vallerta including this hotel . Up on our arrival we get to the hotel by taxi and find out they dont have us down for our reservations! We talked to a gentleman there and he had to call the owner and ask for our reservation, she said dhe did not have us down for one! We had to get anorher taxi and go get another hotel that we had to pay out of our pocket in order for us to stay. We will never book there again! We would like our money back and including the money we had to pay for the other hotel! I have all receipt and my conformation for our reservations. ##### Verna Stayed 7 nights in Aug 2018 ### 2/10 Terrible #### Jesus 5 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Motel de quinta es un hotel si se puede llamar hot Una experience que no le puedo decear a nadie mal servicio y no podiamos dormir porque estavan recortando Las abitaciones para sacar ma's dinero y no poder canselar si canselaba se perdia lo que se cobro por eso yo no pago asta estar en los hoteles de lo demas estaba centrico 3 cuadras del malecon de maciado bonito pero eso no es hotel es un motel de paso mi esposa yego con marcas en los brazos bueno para la otra vamos a tener ma's cuidado. ##### Jesus Stayed 3 nights in Jul 2018 ### 8/10 Good #### Meño 22 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquilidad Bien tranquilo para descansar y seguria la puerta de acceso al hotel. personal agradable. ##### Meño Stayed 2 nights in Jul 2018 ### 10/10 Excellent #### ANUSHA 2 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best n very cheap to save money Cheap n best place ! ##### ANUSHA Stayed 1 night in Feb 2018 ### 2/10 Terrible #### Patricia 20 Feb 2018 Disliked: Room comfort #### If you like sleeping in a cave. Most places were sold out, so we had to book this place. First time there $39.00/night for a super small room. No windows, no electic outlets, no towels. We had to share the toilet and shower in the hall. The next day we were upgraded to a larger room. Two beds and our own bathroom. Finally got 1 bath towel & 2 hand towls on the 3rd day. The walls were thin and went up to the ceiling lights so you could hear your neighbors and see when they turned on lights. Oh, we had to pay $10/Xtra/day for upgrade. No, elevator, pool, or drinking water. There are other places to stay for the same price or less that offer more. The 3 people that worked there were very nice. Ceiling fans only so room was very stuffy. ##### Patricia ### 2/10 Terrible #### Pablo, Canada 6 Feb 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WARNING: please read before booking this hostel. I can't believe I got hoodwinked by the pictures. We book a 5 day stay down the street. So for the weekend, as PVR was fully booked, I booked here. I could go on with a list the 27 things that went wrong, but I'll only give you a few. I went with a friend. Checking in she could not find us as she put my first name down as mister & my last name as my first name. We had only one pillow to share. We had to pay extra for a sheet. We had to pay extra for a towel each as they gave us hand towels as bath towels. (The hand towel we did get had a big hole in it.) There was a kitten crying all the time for food? The room was the size of a tomb with a fan at the top & we could hear everything from the other to rooms. (Everything!!) There was one plug in the room. The wifi only worked if you were near the stairs in the hallway. Not in every room like the ad said. The door to our room was not secure. The bathroom/toilet room was disgusting. The second night the toilets didn't work. As its common in some please in Mexico, you don't flush the paper down. This I understand. She might not have told any one this and someone did. When we brought this to her attention, she said that the plumber we come tomorrow? She did not get that we might need the bathroom in the night? You might be wondering why we stayed?(I was thinking that too.) As soon as we saw the place in person & dealt with her, we went online to find a new place. We couldn't find a place in the price range or higher. ##### Pablo Stayed 2 nights in Feb 2018 ### 4/10 Poor #### Antonio 15 Jan 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel solo para dormir Antes de llegar al hotel marque para avisar llegaría tarde debido a una demora en mi vuelo, mi reservación en el hotel ya estaba pagada y la persona que me respondió fue muy grosera diciendo que ya había perdido la reservación y me sentí muy decepcionado porque el check in era a una hora mientras que siendo un hotel pues debería haber comprensión, luego al llegar al hotel mi habitación no tenía cerradura funcionando por lo que cualquiera pudo haber entrado por lo que solicité otra habitación y fue el mismo caso, no había agua caliente o al menos tibia, pero las áreas comunes pues fueron cómodas más sin embargo estaba prohibido usar la cocina lo que sé menos me hizo extraño debido a a que cusndo hice la reservación era vendido como hotel pero al revisar en otras páginas había en mí estancia encontré como hostal que para su costo está muy sobrevalorado ##### Antonio Stayed 2 nights in Jan 2018 ### 2/10 Terrible #### Verified traveller 14 Jan 2018 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Not what we expected Confusion regarding the booking. Berated for not speaking Spanish. Yelled at in Spanish by the hostess. No plug in in the room to charge the phone. Only one pillow on the bed for two people. The bathroom door knob fell off and locked us in. This was a shared bathroom so we were up several times n the night lettting other patrons out of the bathroom. We awoke early New Year's Day to the hostess yelling at someone. We had booked for three nights but left after one night. ##### Verified traveller Stayed 3 nights in Dec 2017 ### 2/10 Terrible #### gustavo 9 Sept 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy mal hotel solo estafa se roban tu dinero Tuve que buscar y hospedarme en otro hotel porque a mi llegada nadie me recibió en esa casa libertad de libertad 331 de Puerto Vallarta aunque toque el timbre y llame a los números que ahi sugerían en su anuncio nadie contestó, y tuve q buscar reservar en otro lugar y lo peor que era mi primer viaje a vallarta sin conocer a nadie ni el lugar pero un taxista amablemente me llevó al hotel Vallarta sol ahí si son gente honrada y sería a los de ese hotel libertad les requiero el reembolso de mi dinero si tienen vergüenza ##### gustavo Stayed 1 night in Sep 2017 ### 8/10 Good #### Verified traveller 5 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Belmont Hotel](https://www.expedia.co.uk/London-Hotels-Belmont-Hotel.h1631035.Hotel-Information) > > [Serena Beach Resort and Spa](https://www.expedia.co.uk/Mombasa-Hotels-Serena-Beach-Resort-And-Spa.h4114.Hotel-Information) > > [Hotels with Air Conditioning in London](https://www.expedia.co.uk/London-Hotels-Hotel-With-Air-Conditioning.0-0-d178279-thotelwithairconditioning.Travel-Guide-Filter-Hotels) > > [Days Inn by Wyndham Lockerbie Annandale Water](https://www.expedia.co.uk/Lockerbie-Hotels-Days-Inn-By-Wyndham-Lockerbie-Annandale-Water.h3924671.Hotel-Information) > > [Stunning 4 Bedroom Villa -Private Pool - 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