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Hotel Elegance Palmeras Playa

Hotel in Puerto de la Cruz with sauna and 24-hour front desk

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Photo gallery for Hotel Elegance Palmeras Playa

Outdoor pool, pool umbrellas, pool loungers
Exterior
In-room safe, desk, cots/infant beds, rollaway beds
Interior
Dining
Hotel Elegance Palmeras Playa in central Puerto de la Cruz offers genuine tranquility. Enjoy the sauna, steam room, or book a massage for extra relaxation. Lounge by the pool with sun beds and umbrellas. The staff consistently earns praise for their helpfulness.

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Pet-friendly
  • Pool
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room (2 Adults + 1 Child)

In-room safe, desk, cots/infant beds, rollaway beds

Triple Room (2 Adults + 1 Child)

Highlights

Balcony
Kitchenette
TV
Rollaway/extra beds
Private bathroom
In-room safe
Living room
Desk
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

In-room safe, desk, cots/infant beds, rollaway beds

Single Room

Highlights

Balcony
Kitchen
TV
Rollaway/extra beds
Private bathroom
In-room safe
Living room
Desk
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room

In-room safe, desk, cots/infant beds, rollaway beds

Triple Room

Highlights

Balcony
Kitchen
TV
Rollaway/extra beds
Cots/infant beds
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room (2 Adults + 2 Children)

In-room safe, desk, cots/infant beds, rollaway beds

Quadruple Room (2 Adults + 2 Children)

Highlights

Balcony
Kitchenette
TV
Rollaway/extra beds
Private bathroom
In-room safe
Living room
Desk
  • Sleeps 5
  • 4 Single Beds

View all photos for Double Room

In-room safe, desk, cots/infant beds, rollaway beds

Double Room

Highlights

Balcony
Kitchen
TV
Rollaway/extra beds
Cots/infant beds
Private bathroom
In-room safe
Living room
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Quadruple Room

In-room safe, desk, cots/infant beds, rollaway beds

Quadruple Room

Highlights

Balcony
Kitchen
TV
Rollaway/extra beds
Cots/infant beds
Private bathroom
Coffee/tea maker
In-room safe
  • City view
  • Sleeps 4
  • 1 Single Bed

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About the area

Map
Avenida Venezuela 12, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • La Paz Lookout - 5 min walk - 0.3 miles
  • Plaza del Charco - 12 min walk - 0.7 miles
  • Taoro Park - 12 min walk - 0.7 miles
  • Loro Park - 4 min drive - 1.5 miles
  • Lago Martianez Swimming Pools - 8 min drive - 0.5 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪Bar El Camino - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Restaurante Terraza del Lago - ‬5 min walk
  • ‪Lido - ‬5 min walk
  • ‪Teide restaurante - ‬2 min walk

About this property

Hotel Elegance Palmeras Playa

Property highlights
You can look forward to a terrace, a playground and a bar at Hotel Elegance Palmeras Playa. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Free WiFi in public areas and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • A front desk safe, tour/ticket information and a lift
  • A 24-hour front desk, wedding services and luggage storage
  • A billiards/pool table
Room features
All 170 rooms include amenities such as safes.
Other amenities include:
  • Rollaway/extra beds and cots/infant beds
  • Bathrooms with baths or showers
  • TVs with cable channels
  • Balconies, kitchenettes and desks

All-inclusive details

All-inclusive room rates at Hotel Elegance Palmeras Playa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room kitchenette
  • Living room
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom

Entertainment

  • TV with cable channels

Food and drink

  • Kitchenette
  • Refrigerator on request

More

  • Desk
  • Living room
  • Safe

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 2 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: EUR 5 per day

We have included all charges provided to us by the property.

Optional extras

  • Cots (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Elegance Palmeras
Elegance Palmeras Playa
Elegance Palmeras Playa Hotel
Hotel Elegance Palmeras
Hotel Elegance Palmeras Playa
Elegance Palmeras Puerto Cruz
Hotel Elegance Palmeras Playa Hotel
Hotel Elegance Palmeras Playa Puerto de la Cruz
Hotel Elegance Palmeras Playa Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Elegance Palmeras Playa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Elegance Palmeras Playa pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 2 kg per pet.

How much is parking at Hotel Elegance Palmeras Playa?

This property doesn't offer parking.

What time is check-in at Hotel Elegance Palmeras Playa?

Check-in begins at 1 PM.

What time is check-out at Hotel Elegance Palmeras Playa?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Elegance Palmeras Playa?

Some rate plans available at this property are all-inclusive.

Where is Hotel Elegance Palmeras Playa located?

Situated near the beach, this hotel is within a 5-minute walk of Martianez Shopping Centre, Playa Martianez and San Telmo Promenade. Lago Martianez Swimming Pools and Casino Puerto de la Cruz are also within 10 minutes.

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Hotel Elegance Palmeras Playa Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 5 out of 12 reviews
Rating 4 - Poor. 3 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kein 3 Stern!

Als ich mit meiner Freundin dort angekommen waren und wir hatten große Schock bekommen und fühle mich 2 Stern Hotel. Nicht saubere Zimmer! Das Frühstück hat uns auch nicht gefallen. Balkon-Tür ist schrecklich und Kaputt.

8/10 Good

Toñi, Jaén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Está cerca de la playa

Hotel un poco anticuado, pero muy cercano a la playa. Necesita reformas. Personal muy agradable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Roger, North west England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

OK, but nothing special

Very firm bed (OK for me but might be too firm for some). Nominally self-catering, but no microwave or oven or cooking pot - just two hotplates a kettle and a frypan. The terrace door wouldn't lock securely without using a bit of wood to stop it being opened. The room (on the first floor) opened out to a "terrace" which was just the pool area, so there was no private outdoor space. However, the room was clean and spacious, the food was good without being lavish, and the public spaces were nicely decorated with large artworks of a Tenerife theme.

6/10 Okay

judith, derbyshire

Liked: Cleanliness, room comfort

xmas 14

This was my 4th xmas booking at these studios I like the quiet location and central position. Last year when I arrived I was moved to Hotel Dania which was very noisy so this year I e mailed them before I left home and although I didn't receive a reply, I was given the high floor I had requested and had the bonus of a sea view

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Leif Thore, Norge

Disliked: Cleanliness, room comfort

Ikke å anbefale.

Sjekket ut og byttet hotell etter 1 døgn. 11 etg lavt gelender på terasse, ikke egnet for familier. Harde madrasser.... Ikke noe for oss.

6/10 Okay

Michael kennet, stenstrup

Liked: Cleanliness
Disliked: Room comfort

skuffet

Værelset var ikke som vist på de billeder da vi bookede.vi blev noget skuffet.

8/10 Good

Anita, Turku

Liked: Cleanliness, property conditions & facilities, room comfort

Hotelli - melkein kuin koti

Huone 9 krs, tilava, tilava parveke, merimaisema. Hotelli ei luksus, mutta ihan viihtyisä ja siisti. Hiljainen, meren ääni kuuluu. Huone tuntui melkein kodilta, pieni keittiö, riittävän tilava kylpyhuone. Lobbyn wi-fi toimi, baarissa elävää musiikkia iltaisin. Uima-allas ja lepotuoleja. Merenranta ihan vieressä, pikkukauppa alakerrassa, muita kauppoja ja kahviloita ym lähellä. Viihdyin.

6/10 Okay

familia, tenerife

Disliked: Cleanliness, property conditions & facilities

Hotel muy básico pero cómodo

No se puede pedir mucho más, hotel económico muy bien situado con los servicios mínimos aunque está muy anticuado. personal atento, habitaciones un poco estropeadas, comida poco variada pero correcta. Si buscas un hotel económico y céntrico éste es aceptable.

6/10 Okay

Tavi, Romania

Disliked: Cleanliness, property conditions & facilities

Good location

Good location for those who don t expect great conditions...

8/10 Good

Roberto, Valladolid

Liked: Cleanliness, staff & service, room comfort

Buena relación calidad-precio

En general, como digo en el título, buena relación calidad-precio. A destacar la amabilidad y educación de los empleados del hotel. La habitación se limpia a diario. El buffet no tiene poca variedad, pero la calidad de la comida es buena. El hotel está bien situado pero tiene el problema del aparcamiento (problema que hay en toda la ciudad). Por lo que he pagado, yo volvería.